location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

the indoor pool

liked also the pool and gym and the garden inside

looks old, the swimming pool dirty, key card doesnt work, restaurant staff not kind.

the pool area is clean and nice, but the water a bit fresh

swimming pool is very aesthetic and well maintained

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

pool was closed

the pool was undergoing repairs and we did not know this until we arrived at reception.

the pool is very nice, the only one in toluca that i know of.

its time for them to open the pool and restaurant. the food wasn´t good

the pool and dine in area where closed due to covid restrictions

the kids enjoyed the swimming pool and the food was good quality

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

the pool is great and the breakfast is really good

pical

impeccably clean room and swimming pool

pool

very kind and friendly staff, large pool

it is open), flexible check-in

and they only entirely uncovered to pool for one single day during our stay

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

the swimming pool and the hot tube

even got an upgrade with an amazing view to the cathedral. great staff, food at the pool, etc

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

beautiful hotel with a lovely pool and jacuzzi, spacious and comfortable room and very helpful staff who helped us arrange

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

it has a pool and a jacuzzi on the rooftop

my room was quite far uphill from the restaurant and swimming pool

you could hear from your room kids playing at the pool

no sauna, no swimming pool for adults

the word magical comes to mind, we did the hydro pool experience followed by a rodavento classic massage

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

good location, nice pool area, decent size room overlooking the lake.

rooms are situated by a pool and other people partied late at night

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

the rooms are very cozy and the view from the pool is amazing!

didn't like that we couldn't use the pool after 9 pm

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

great for kids, many activities to do. great, great staff! food: amazing! great spa.

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

very nice bar and roof pool. nice and elegant facilities

beautiful rooftop bar with a nice pool with a view

the hot tub and pool feel a bit grimy.

pool area and friendly personal

facilities, pool, etx

the pool and the restaurant, both were amazing!

magic place, amazing service, there is a private pool in each room

view, room pool, staff. basically empty, which is good nowadays

good food and a nice restaurant pool in my room a great bed room really friendly staff

view, room, pool

so you need to leave the window open at night to avoid the extra heat coming from the pool in the room

and pool service was not good

only complaint i have is about the pool - the tiles are falling off all over the pool

too hot, small room, you can hear everything in the rooms near the pool

facilities, warm pool, kind people and nice rooms, although not the very best food but you can go a lot of good

extraordinary food and place to enjoy breakfast. by the gardens and pool