pool and exercise room had been flooded and were not working

the pool area was closed

i chose this hotel for the pool,and no one could go in because it was freezing cold

indoor pool was closed

i thought maybe it would be a heated pool

granddaughter loved the pool--also was impressed with the breakfast-good selection

towels at the pool weren't available and the front desk was hesitant to hand them out

the pool closed early. not much to do around the hotel. no bar

pool not heated

pool was open, breakfast was great, rooms were clean.

we're local and we got a room for the weekend just so the kids could swim in the indoor swimming pool, other kids and families joined but wasnt loud or crowded, my kids had a great time

ol,breakfast) but the stay was fine

the facilities are clean, bed is comfortable, indoor swimming pool, breakfast provided, plus much, much more

i would assume rates are adjusted according to some of the ammentities that are not provided

indoor pool was cold

the staff was wonderful. breakfast was more than expected. the pool was sensational

beds were very comfy. kids loved the pool! great variety of breakfast choices.

breakfast wasn't fully opened and pool had to make reservations.

very neat very clean plenty of room to exercise inside and out and a beautiful pool

wish i could have taken the bed and pool home with me

pool a lot cooler hard to figure out how to get to hotel, no signage off douglas on how to get

the pool, the hot tub, the location, everything is wonderful.

was real nice, pool area was good except water way too warm,, breakfast was good, lots of choices

staff was nice. pool area was nice. whirlpool was too hot for us.

the brrakfast the pool and staff

the ice-cold pool.

the pool and jacuzzi had a bad smell so didn t feel comfortable swimming in either one.

pool and hot tube were clean and great

the pool and hot tub was not very clean and that was a big part as to why we stayed there.

pool was open and facilities were very nice. esp liked that they still handed out hot breakfast

the pool

the pool was nice

loved how accessible the pool and the gym were

the pool was dirty and needed more water.

the pool was a bit small.

hanging out in the lounge area playing pool and drinking our morning coffee on the terrace were two of our favorite highlights

the pool or spa wasn't open

the lobby had a bar area, a pool table and a sitting area

pool

great location. very clean. big pool!

pool was broken and had been for some time according to the staff at the other hotel we visited to

pool was cold, don't know if that's a covid issue, but it was very uncomfortable and uninviting

everything but the pool.

bring your own hair dryer. they have the little slow ones. pool was out of service.

breakfast didn’t serve meat other than pork and no pool was available during stay

was awesome and pool was really nice

were able to check in around 1:30 & we hung out at the pool for a couple of hours before we went to the kc royals game that evening

location, staff, pool and comfy room. southern hospitality in the beautiful midwest.

great breakfast, amazing pool and nice rooms!

pool and gym were top notch

the pool was a little foggy.

not much parking available, no hot tub only pool.

nothing bad about property. the pool area just didn t have any towels.

had an indoor pool

also earlier pool hours would be

pool and hot tub hours could be a little later

the fresh fruit and pool

the service and the pool were great

it would've been nice for the pool area to be open a little later

pool could have been warmer.

that it didn t have a hot tub and pool was kinda small

we had fun swimming pool w kids my home ac s broke it s hot house.. we stay there 2 days

breakfast was great, pool was great

indoor pool was really cold, as was the room

kids and myself enjoyed the pool

pool was closed because of the stupid rona. :( (-) it would ve been nice for the pool to have an open (+)workout room is amazing. new facility. bar not open yet. pool is very small but nice. (-)small pool (-)pool was nice except it was hot in pool area (+) our kids enjoyed the pool (-)pool was small, and breakfast was not included. (-)no food other than vending snacks.no pool. (-)the pool wasn t open yet and it wasn t advertised that way when i booked it (-)covid19. no pool no breakfast

out couch was only a twin, was expecting a full size couch for 2 kids to sleep on

noisy kids overhead tromping til 11 pm & starting again at 3:45 am

out couch was only a twin, was expecting a full size couch for 2 kids to sleep on

for $100 there are other hotels who provide a beverage bar in lobby and hot breakfast we will not be returning business in the future

every area of the facilities we visited such as the lobby, pool, breakfast room, etc, were very clean and welcoming

bigger pool

the bed, the pillows, the sheets, the simple cleanliness of it all, the pool, the breakfast!

location, the staff, the cleanliness, the breakfast and the pool were all fantastic

the pool was clean and the staff were very

pool closed too early on a friday night. thankfully someone let my kids in anyway to swim.

our kids loved the pool and spa

pool was tiny...and workout room was too!

the pool looked disturbingly dirty. all other facilities were clean.

clean! clean! clean! even the pool area was clean, the breakfast area was clean, everything.

pool was nice n warm

clean and spacious and the pool was nice.

the staff was great, the location made it easy to get to anywhere in the city, the pool was fun.

hours were strictly enforced even though there were people asking to keep the pool open later

it was clean and the staff was nice! bed was comfy as well! really nice pool.

the pool was very cold, but, the kids still had fun.

pool problems

pool was not in working order

convenience of being do close to stadiums. free breakfast and pool.

the pool could be working

asonal); room next to me was smoking marijuana on their balcony and coming into

happy hour with don, breakfast with theresa. the pool was refreshing

the pool area was serene

i loved the balcony

cenery) and the pool

the pool and jacuzzi were closed and they did not mention that at all.

the main frustration was just due to the fact that there was no pool or hot tub that was available for use due to them doing remodeling in the pool area which was

it was very disappointing to see that the pool hours were from 12pm-10pm, because most travelers come in later in the evening and swim in the

hot tub and pool were nasty

pool was foggy & cleaner linens

clean and kind people. the pool and fitness center

pool was fun

pool was very nice too

it s not their fault, the pool, restaurant & bar were closed

kids loved the towels were soft and the pool was nice to be able to swim inside or outside

i liked most the heated pool & the beef. the bed was so comfy & the pillows were great.

pool was small but clean and with warm water

hot / cold breakfast / pool was great and staff were super helpful

the pool and breakfast weren't available due to covid-19.

the pool closed

the hotels that other family members stayed at were surprised we had a pool, gym, and breakfast in the morning

we were sad the pool was closed.

pool bottom was very slick and the kids didn't like slipping all the time

spacious, clean, comfortable, and close to everything! good size indoor pool!

very nice freshly updated rooms, nice pool area, great breakfast

pool closed

really have no complaints but the only thing was the pool area was out of order and it would have been nice to relax by the indoor pool

the pool had algae

the temp of the pool. pretty chilly. the water was cloudy.

pool had algae