the pool was a little cloudy, but it's a saltwater pool so that's a little understandable

pool was closed for maintenance

everything from the room to the swimming pool to breakfast

the pool was cold. :(

water presser from shower. water temperature in swimming pool warmer.

pool towels since there were none in the pool area

it was nice and quiet and the pool was heated.

pool was out of service, one reason we choose this hotel

the pool was very nice

pool and fitness area filthy

pool was nice linda

indoor pool has a strong chlorine odor and it can be upgraded too

pool was nice and warm

indoor pool

the could ensure pool towels are stocked more often but this isn’t a make or break deal

more luggage carts more seating around the pool

it was during covid so the pool was closed. nice stay though.

the pool was closed

nice pool and hot tub location was only 8 miles from msu central campus

the pool & hot tub made the entire stay 100% better

even though families use it the indoor pool and hot tub, it is on a separate wing so you didn't hear kids yelling

didn't like the fact that i couldn't use the pool or jacuzzi

location and the pool

i love staying here especially since they’re pet friendly ud83dudc36 the pool/whirlpool is an added bonus which i always enjoy as well

what i was not aware of and it was my fault swimming pool and whirlpool

it would have been nice if the pool was a little larger and deeper.

closed pool

the pool was far smaller than the pics showed.

pool/hot tub

a lot of kids constantly at the pool

indoor swimming pool was amazing, biggest pool ever

it was quiet and the indoor pool was the site i could see from my window

horrocks sushi, clean warm pool (3 x's) and smiles by both us and staff

signs and floor plans put up to help customers find their way around the hotel and get to your pool, front desk, ect from their rooms

pool was very warm. room was nice. mostly very positive experience.

y area) and two times i watched employees ignore it, but clean all

only critique is their policy of requiring front desk staff to let guests into the pool/hot tub room on the weekends

opposed to just using your key card)

not being told the hot tub was not up. and they closed the pool the first night we were there.

pool and hot tub was open

pool had a bit to much chlorine, it burned our eyes if we were in the pool area longer then 15 min

pool was too cold

hot tub and pool were a great set up that we enjoyed often

the pool was being renovated so we they called over to a nearby hotel for us to use their pool

pool, ph balance is off in pool or contaminated

i loved the fitness facility too, as well as the pool and hot tub

my children loved the pool

nice pool and hot tub. comfortable beds, good breakfast, nice staff.

not enough pool towels

we loved the king suite and spent lots of time in the pool and hot tub

pool was a little chilly.

sharing pool with other hotel

was friendly - always spoke to me in passing handled key issue with apologies wifi great / pool was excellent / good

parking and the pool was a little cool

great, breakfast , friendly staff, clean and stylish rooms and common areas, great heated pool

pool size

the pool water was no cool

outlet were not working at all and you had to use the key card to use the lights and the pool was small and looked like it wasn't cleaned

the hotel was great and my daughter loved the indoor pool.

facility over all , fine dinning in house that features a wine market / bar , we also enjoyed the pool , we will stay here again

my children really enjoyed the pool. i didn't have any problems with the staff she was great!

i loved the pool tables they had

fitness center, pool, breakfast

pool table sticks

that the pool was open lol but no the staff was absolutely amazing and professional

no service to bring fresh towels black mold in pool area

great location. very clean. nice pool and the area surrounding the pool.

stayed here for pool. water was way too cold

the location was perfect! staff was awesome. pool area was the best.

we were close to the pool and i never heard any noises in my room

pool was closed for maintenance

no bathtub only shower. small pool. which was cold and a weird shade of green that looked oily

no hot tub and the pool was locked

pool was closed

pool is very small

food is 5 min walking distance pool was warm breakfast was delicious lots of options and hot food very impressed internet and tv

i unfortunately didn't get to try the pool but it looked nice

pool size is so little i would of love it if it was bigger!

comfy bed, quiet and clean. my grandkids loved the pool.

pool was closed. it was a bit pricey. there could have been more snack options.

wish the pool hours were extended for adults

pool bathroom doors didn’t close

staff was friendly hotel was clean enjoyed pool

there were no towels in the pool area and the bathrooms within it were out of order.

pool seemed a little bit chilly

teenager report: pool was small but nice, met their needs

pool area needed a little zing and new construction was our view

on a side note: we usually try to stay somewhere with a hot tub option at the pool, but i read that the hyatt hotels don't have them

staff was super nice, room was very clean and comfortable. pool was great

no hot tub by the pool

we didn't have time to use the pool, but it was available

pool was fun and clean

pool size

no real comfortable outdoor space. the pool was super small.

pool closed but understandable because of covid

was really looking forward to the pool but it never opened while i was there

pool was a lot of fun

pool heater was out

was helpful, we needed towels for the pool and we got them fast

pool was temporarily out of order for maintenance.

pool was too cold

i also was not impressed with the weight room and pool being closed as most other gyms and water facilities are open now

the beds was amazing and the pool had colorful led lights for a good vibe

the pool

in pool, no parents, very loud, running, screaming

pool and hot tub! one of the few in jackson. bar and vending machine. clean room and shower.

the capacity for the pool and hot tub, not the hotels fault but definitely a little

the staff, the rooms, pool, everything is always so pleasant!

the pool and hot tub were awesome and the service was great

no towels in pool area and hot tub jets was broken