staff was awesome (not so much at the reception, but everywhere else - pool, bar, cleaning (-)the water in the pool was a bit cold for us. (+) we also enjoyed the pool and the surrounding area (+) the pool area is really nice (+) we also enjoyed the pool and jacuzzi (+) lovely pool area that never got busy so always beds available (+) breakfast was very nice and the pool is great (-) the pool is not heated so it was cold when we visited (+)beautiful hotel. lovely pool area. breakfast adequate (+)a super clean new hotel, great pool area, lovely lobby. room's are beautiful and modern.

spacious and comfortable room. good sized shower. free parking.

good gym, good pool, nice staff!

friendly staff, clean and modern. fabulous breakfast!

breakfast was good as well

the weather was very foggy for a few days which meant the pool felt cold but that's no fault of the accommodation

the tasty breakfast outside with a superbly cute pool view was unforgettable

was excellent, and great to be on the balcony overlooking pool and sea

swiming pool in the garden is big and it is a nice place to stay

unfortunately the pool was under maintenance

my room had big plate glass windows looking out on the pool and garden area

the rooms were lovely, and looked over the pool area and the forest

everyone was very friendly and welcoming and the pool was an added bonus

the pool area could be slightly improved.

host was amazing and breakfast was great. tons to do at the location.

nice pool, and landscape.

the breakfast wasn’t good, the pool and the equipment are very old and dirty

the pool was also very

good value, nice staff, pool table, outside area and pool. breakfast was pretty good.

hotel is situated at a great location with beautiful garden and swimming pool

i only wish the outdoor pool had been open during our stay. otherwise, everything was excellent.

loved the gym, pool and facilities

pool bar was our favourite space

the pool area was great after a day exploring porto

rooms are spacious and well appointed (pool view recommended), and the amenities are excellent

breakfast and restaurants were excellent from pool bar to michelin restaurant

view, indoor pool, friendly staff

the indoor pool was fab too

the setting, the pool, the service, the breakfast, the beds, the shower - all of it

hotel with impeccable service, a 5-star view, excellent pool, delicious breakfast and proximity to the many port houses of vila nova de gaia

kids enjoyed their stay, the spa pool, and breakfast

was perfect but on the monday which was pretty quiet the pool staff forgot our order and then made us sign twice for our order and its possible we got

though pool is a little cold) but you have to pre-book

amazing location fantastic rooms great relaxing pool

the views, the quality of the rooms, the roof top bar, the pool - everything was great

design, great breakfasts, warm pool even in november, very cosy and comfortable rooms

decor, incredible heated pool, great view of the river, quiet side street, friendly staff, nice breakfast

pool also has great view towards the bridge

area around the pool was a bit slippery when it was wet

good swimming pool and excellent

outstanding service at every stage, foh, bar, pool area, restaurant

very minor comment but having to pay for extra small things, like a swimming hat for the pool or being asked to pay for a bucket of ice to go to the room, didn’t feel like 5 star

exceeded our expectations, but one thing i would say is do you really need to play music around pool and gardens

we loved our room, the restaurants, the spa, the pool…and the staff are so helpful and kind

the spa and outdoor pool are terrific