pool was freezing

fab pool food good

the hotel was full as it was half term, the hotel, huge pool and the bars and restaurants were immaculate

great choice of food. pool fantastic. staff can't do enough for you.

swimming pool

to get a tea or coffee when bar was shut

bed was very comfortable, the food was good, entertainment was good, my kids loved the pool good

not luxury but clean and nice with a art deco bar area

directly across the road , where the pool is warmer but mostly full of kids

bar very reasonably priced

the beds arond the pool , very uncomfortable !!!!!

clean from the room up to the swimming pool area

the hot tubs were not on and pool was not in use as did say on description pool open all year round and was disappointing to

pool has been a great feature for the kids

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies

big swimming pool, lot of facilities, convenient location to the beach,

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant with variety and quality food room with sea view

hotel is beautiful inside and out, the pool area is lovely to use and the breakfast was tasty and plentiful

the rooms were clean, reception staff were very accomodating and the pool facilities are vast

great view and nice pool area.

the pool,the room views

11 o'clock when we came back from the beach we never find a free place tot stay at the swimming pool

whatever time we went to the pool we always got one

staff where fabulous and the food was delicious very clean and well maintained hotel great pool

pool great, plenty of sun beds

location , quite, swimming pool

the swimming pool is small but enough for the place

pool bars barista, a young girl was very polite and professional too

the swimming pool is small but great enough to have a dip after being at the beach

stayed at this hotel several times and the staff and facilities are excellent and the pool is so relaxing keep up the good

great room on 17th floor. nice pool and facilities.

the pool area was tidy and pretty amd lots of room

loved the seaview from our balcony, the short walk to the promenade and beach, as well as the pool area with sun loungers

requested), the view was absolutely amazing, the shower was nice, the activities and the swimming pool were unforgettable

the pool area is wonderful and the beach is 2 minutes from the property

walking distance to the beach facilities like parking and swiming pool friendly staff spacious appartment comfy

walking distance to the beach facilities like parking and swiming pool friendly staff spacious appartment comfy

swimming pool mostly in the shade

pool area was always in the shade as its behind the hotel

the beds at the pool were lovely all big doubles

pool too cold this time of year, would have been nice to be able to use spa pool facilities without

pool a little small

fabulous balcony and close to the pool

were using the indoor pool briefly before going up to the outdoor pool and an attendant came in and made us get out

weren't advised about the pool til the last day

the pool area all clean and loungers disinfected between each use

beach view, swimming pool, bar

pool area a little small no kettle in room

fab rooftop pool with sun loungers

pool not open, but was winter months

the hotel has a roof top pool with lots of sunbeds and a shower and toilet

location swimming pool and a very clean balcony good size

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

the hotel was lovely, very clean. breakfast was really nice. the pool was perfect.

we loved sitting out on our balcony listening to the birds around us, relaxing by the pool and napping in the huge comfy bed

pool side drinks service, room was amazing all with pool view

the outside pool and gardens

staff can t do enough for you, the food is good and the pool area is lovely

the heated swimming pool was nice and warm, the pool bar cocktails very tasty

nice heated pool...

the staff were extremely accommodating, especially around the main pool area, where there was a pool hoist and the team helped reserve suitable seating/loungers for

pool at spa + the staff were very attentive and it was so relaxing - a big thanks to pili , the

breakfast and all the food was excellent and all of the staff at the pool areas were helpful and very attentive

the location, all new and tidy. swimming pool on roof top is a plus!

very clean, pool area lovely, breakfast was great with a good variety, would recommend.

pool rooftop amazing. rooms the same a/c food half decent

roof swimming pool was not covered /heated

swimming pool needed money spent on it looking a little tired

staff were brilliant and pool was great

very quite and relaxing the pool area was very clean and not far to the town and beach

would be nice if there were some sun lounger by the pool

very clean, comfy beds, good aircon in room, lovely pool area!

could do with a couple of loungers on the ground floor pool

great location, extremely friendly staff, really clean, facilities, bar, pool etc

lovely hotel in a quiet area in old town, beach and bars nearby, beautiful little pool

the swimming pool looked clean, it was smaller than i imagined from the photos but still adequate

pool didn t open till 11am on morning

rooms were cleaned every day and the pool was sufficient

pool seems too strong with chlorine so we didn't go in

no large pool

pool needs a good clean and updating

beautiful indoor pool tec

they don't have a pool outside, but they are part of the magic group, so you can go to one of the others

our room had a view to a square of other apartments would prefer view of pool or main road

what a lovely place. rooms clean, nice rooftop pool, brilliant food every day, friendly staff.

pool was cold.

plenty of food. nice pool atea

we didn t find the indoor swimming pool until we d been there 4 days

the pool area on the roof is superb

thing was the pool was closed for the season and we didnt realise that before the trip but it wasnt a big

lovely pool deck

loved the rooftop pool, excellent location and only 8 euro in a taxi to the strip

beds are very big and comfy, location is excellent, loved the swimming pool on the roof top over looking the sea, staff very friendly and the food was lovely

dissapointed with small pool. no umbrellas

swimming pool cramped in

no pool

pool on the roof is amazing

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children did appear with parents but were quiet,

the rooftop pool was more of a hot tub. very small and water was warm so didn t cool you down.

pool area very small

the pool was only a plunge and the outside area was very small!! but the beach was very close..

wasn t a proper pool but there was a roof top terrace with a small plunge pool indoors and a jacuzzi in the gym so

the pool area is only small but the view from there was superb

only reason it hasn t got 10 was the lack of a pool the jacuzzi is nice but could do with a little more when it is really

no pool, but excellent location more than made up for it!

a pool would be nice

no pool.

just not having a pool.. which i already knew about.. and they don t have the space ..

lovely staff warm welcome on arrival very helpful the pool is lovely too

fantastic staff, very clean , great rooftop pool with fabulous views, great location

amazing location and beautiful surroundings. the pool was out of this world.

the old town, near the beach and local restaurants, quite location slept well the roof swimming pool very nice well maintained, has a small bar good meet up point , room also has air on if needed

great vies from the roof top pool

breakfast buffet was great it had everything and more , fantastic choice

lovely clean hotel. excellent choice of food for both dinner and breakfast.

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

we did not stay for diner but breakfast was varied and plentiful

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

breakfast was included in our room rate, which was very good and offered plenty of choice

it was an absolute amazing hotel. couldn't fault the room service or food. totally fabulous

breakfast was excellent. very comfortable beds. good central location.

cember) very good breakfast, better than many in uk

location in the old town close to the tapas bars, restaurants and shops and sea

just the pool was very small

small pool

pool area could be better

only criticism would be the rooftop pool

also to oscar the barman at the pool, what a true professional he was

that we had our own mini pool, kitchenette, comfortable beds and free transfer to the main hotel for breakfast

the private pool to be bigger as you couldn't swim in it

the children loved chilling in the salt water pool

we were very lucky that our property was in front of the main swimming pool, which made so safe and comfortable for the kids and parents

have breakfast but loved the villa, its decor, the size and the pool

the playground for the kids was such a joke, no swings and i think better for the hotel to just remove the old dated slide

gym: with a lot of old machines, and only 4 weights of 1 kg each

the evening meal was delicious and the breakfast was delicious too

they let us leave our car in the parking after we checked out so we could take the kids to the park nearby

the value for the room plus full dinner and breakfast buffet and dancing was amazing!!

pool was small. lifts were slow at times. nothing else

rooftop bar and pool were stunning with great views

great roof-top bar with pool and great views

nice rooms and great roof top bar and pool

the roof bar terrace and pool were very special

freezing pool

nice pool.

great pool view room

is is totally personal preference on my behalf)

nothing was great pool looked bigger on the website but it was ok

the rooftop pool was great

centre of old town location very close to shops and beach. rooftop pool and solarium

pool was freezing

fresh, staff helpful, big balcony, pool on the roof, over all great stay and would book

sometimes the pool is shaded and therefore quite cold but can't complain too much when you're on the rooftop in

roof top bar and pool looks great and has plenty of table and chairs

pool covered up and not in the open the spanish nights there not catering for the english

the pool was great

roof top pool was great. also lots of sun beds and great view

lovely space around the pool

modern hotel! lovely pool area

pool on level 7 perfect , had it all to ourselves

staff were really friendly & the room we had over looked the pool and it was lovely

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if it was

later and had a superior room which had a lovely wrap around balcony with a lovely view of the pool

pool facilities

bar and staff for evening entertainment at pool was very disappointing it wasn't that busy couldn't get a drink

pool fantastic, catered for gluten free breakfasts

rra mitica, iberia park, aqualand or

nothing! swimming pool closed at 7pm ud83eudd79

water in the pool was freezing cold but that could be down to the global energy crisis.

pool area doesn t open until 9,00am queuing started at 8

didn t get to use the pool

hotel, sunbeds by pool were typically reserved for hours without people using them - hotel was clean spacious ai food

lovely touch with one day a saxophonist playing around the pool and another day a duo singing summer tunes during cocktail-o'clock

no sun on pool till early afternoon

great location lovely swimming pool

location in park short walk from old town, comfy foam mattress, clean modern nice small but clean pool

pool was adequate but terracing could get full at times in the morning

is situated in a good location, there are also clean rooms that come with a great view of the pool and gardens below, there werte lovely staff, and we had a nice breakfast with plenty of choice

room was spacious with a large balcony overlooking the pool

the pool and the surrounding outside area were beautiful - really clean and modern, and so was the

were excellent, simple check in, the room was spacious and had a large balcony overlooking the pool, large bed very comfy, breakfast was fantastic plenty of choice to suit everyone

it is absolutely spotless and staff are always cleaning, the toilets in pool and lounge areas are immaculate

lovely clean pool area and pool towels

pool goes into shade by 4:30

location , fantastic food ,friendly staff and loved the indoor pool also the hotel was spotless

pool wad great often can be shaded but good

staff, tea/coffee facilities in room, just a tip that swim hats have to be worn by all in the pool 3 at

location location, plus indoor pool, the staff from front of house to cleaning and bar staff were excellent

had breakfast the following morning which had a great choice and plates and food

position, breakfast superb and friendly efficient staff

football in the bar on tv and big screen during cabaret time...

the young man in the bar was so hard working and polite

slight critisism would be that i would have liked to have had omlette option for breakfast more than once however plenty of other choice and sausages and bacon great

could really complain about anything, my only observation would be the outdoor pool size, it s much smaller than i had imagined

were not enough tables and parasols around the pool and the pool bars were not open all the time

swimming pool in and out

the pool was ideal for a quick cool down, you must also try the glass lift on the outside of the

the pool doesn't get the sun until the afternoon.

the staff were great and the hotel room was very clean . the pool area was great and clean

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and loads of choice

heated outdoor pool

rooms spotless pool spotless as was whole hotel, nice entertainment but i d say more suited to couples and older

the food was very good! the pool area and jacuzzi lovely!

great entertainment for adults and kids with a lovely atmosphere

nothing i could say apart from being out on 11th floor with small kids

outdoor pool was cold, had to pay extra to use the indoor pool and gym even when all inclusive

loved the food, staff lovely, entertainment excellent hotel clean spa fantastic

loved the food , good kids area for the little ones to play , friendly staff , great location

restaurant by the pool ... .. dinner was not very pleasant ud83eudd72

great facilities. stayed at the level and the pool area and bar was a great addition to the stay

the heated outdoor pool was what we came for it was perfect

the hotel also has a heated outdoor pool, so you can enjoy swimming even during the colder months

heated pool

ideal location great hotel pool

the atmosphere at breakfast and pool side was brilliant with the live music

nice pool over looking the beach front

the pool area was very crowded with lots of tables & chairs and not enough sun beds

hotel is right n the seafront, with a pool, perfect

lovely pool areas

pool is incredible, the grounds are beautiful, rooms are modern, spacious and everything is as new,

huge pool area. great accomodation. spectacular night shows. jest the best

surprised to see young children/babies allowed in the exclusive pool only for level guests

the pool area was fantastic.

very clean great swimming pool and friendly staff and great location

the pool area was nice and relaxed with plenty of space to chill out

is great for the old town, lovely clean room overlooking the swimming pool, with plenty of choice for food in the restaurant

the hotel has two swimming pools, which are clean and not overly crowded - there are more swimmers only at certain times

the pool area was clean with plenty of beds

outside pool terrace was also very nice ,plenty of space and multiple

view was poor, would have been great to have a view of the pool

having to pay 30 euros to use the indoor pool

staff were all great and the location was excellent the hotel was very clean, the pool was very good if a little cold when you first get into it in

we had a balcony room overlooking the pool and it was lovely to sit there when it got a bit cool in the evening

small pool but so close to the beach it didn't matter really.

pool was overcrowded sometimes, as it s not the biggest and the lifts were very slow, but

perfect location. great staff and lovely roof pool area.

great pool area

pool area & gym were also great

pool was shut

pool was not open or available and this was a factor that affected our decision to stay there

if you dont count the construction outside and we were not allowed to sit in the garden by the pool

the pool area was good. lovely views.

of the tiles on the balcony had fallen off the lift was slow and very hot the pool had no water in, as a result of this we were told to sneak in to next doors swimming pool wifi

in the twin sea front and a pool room with family

loved the private pool, just wow what a place

pool was a good size and a decent amount of loungers/chairs, although we did go out of season

construction work at pool

we loved the pool area, with it's comfy seating and sunbeds and not forgetting the pool bar and outside waiter

young lady at the pool bar

nice view of city skyline swimming pool, gym proximity to playa de levante big, spacious room

the staff the pool the room was all at an exceptional standard

super friendly staff comfortable clean rooms great pool area

no pool side bar

hotel is very clean and the pool area is top nice

swimming pool view, kindness of staff, comfortable rooms, good location

great location. very friendly staff. great bar and pool area.

food excellent beautiful pool and very clean hotel

quite by the pool, for a young family we like a lot going on

the resort entertainer who sang songs at the pool everyday was a very bad singer

and beyond to ensure that we had everything we needed throughout our stay, from extra towels to pool snacks

pool side and location

room with vibe decoration and pool views

maybe not put the music and big screen on around the pool so early after having a late night

didn't go in pool but what i did see was very nice ,good size staff were all very helpful ,but did find it a

food staff entertainment room although pool view would have been nice as requested

location, best pool terrace in benidorm

food and accommodation swimming pool

i fell by the pool with slippy drain water so maybe this could be resolved

is fab, although it can be a bit noisy if you're not a pool view room

loved the pool so relaxed and clean

hotel in great location but extremely noisy bar opposite open until 7am so pay the extra for a pool view room if you want sleep

not enough sun loungers outiside the pool

was perfect for us a short walk to the square 5 min walk to the beach we had a room overlooking pool

you expect for price and location, bedrooms are basic but not anything spectacular bar by the pool was great, the staff were very friendly

very clean pool exceptionally cleaned hotel fantastic food friendly staff

you where able to get a sun bed and the music at the pool excellent

pool was nice and also warm

the price of vodka slush in the pool bar

spotlessly clean, fantastic room, great heated pool area, delicious breakfast, great staff, brilliant location, amazing views from the pool

staff excellent food tasting ud83dude0b swimming pool and jacuzzi on rooftop

modern luxurious fab staff great pool and sjy bsr lovely archers bar cannot find a singke negstive excellent, best hotel we have

every thing under one roof. apart from the swimming pool ud83eudd23

best in benidorm .superb location;room,pool,breakfast and great staff!

using our own until another guest informed us we could get them from hotel didn't know about the gym ie if we where allowed to use it pool man was very quick to remove towels from beds

was a bit uncomfortable and wifi let me down at times

staff were outstanding in all area from the reception staff to housekeeping bar staff and the restaurant staff were first class

uble superior), cleanliness, staff, outside areas, entertainment, bar prices - everything

pool bar lunch menu limited.

everything hotel rooms pool area

is in good location for beach and entertainment pool area is excellent food is good ive been here several times and come back because it is a good

the pool is awesome. social area around the pool is super. food is 5 starts. animation is good.

pool, breakfast, room, service.

great pool area to chill around.

music. at pool a little loud

superb breakfast, very nice food, lovely staff, perfect pool for kids and good entertiment during the day and in the evening

stay at the pueblo benidorm, we thoroughly enjoyed it, it has a brilliant central location, nice pool area and always managed to get a sunbed

location,excellent food,excellent staff,fantastic pool area,very clean hotel and secure hotel with the card swipe system overall 10 out of

me of year)

the staff especially the pool man antonio are so nice and very helpful

pool attendant went above & beyond to help people

there was plenty of room around the pool and more than enough sunbeds

my partner felt the pool temperature was too warm to cool off after lying in the sun.

great location, spotlessly clean, friendly staff, fantastic breakfast and lovely pool

bar staff great too

staff restaurant staff cleaning statt and barstaff all excellent,javi on keyboards great music lounges great but explorers needs a refurb -

awesome hotel, staff, location spa facilities treated like family

all the staff were amazing from reception to restaurant to bar to cleaners

beyond especially reception frank in dinning area and franscisco the waiter so warm and welcoming spa was the best

staff very friendly wasn't down at the pool because we don't really sit at the pool that's the only reason we wouldn't have been at the

location pool staff food

friendly maids lovely pool part good and menu good something for every one and entertainment

location, friendly staff, meals were good always something to eat , rooms were cleaned every day pool area good ,we were there in the winter so never used the pool entertainment was excellent

reception area and pool entertainment at night

good pool with plenty of sun loungers

we didn't use the pool or gym but it all looked great

balcony and pool were cold didn t get the sun

the weather was amazing for february so we sunbathed by the

pool shaded most of the day

everything clean / good location nice pool food good

rooms, facilities, pool area,location, clean, friendly

pool could have been bigger, it was still a good pool and for the price paid it was a very good

pool was nice and a sun trap. location is brilliant

pool a little to cold but ok lifts slow but you'd expect it in a busy hotel shower slow going down

we didn t use the full facilities but noticed the spa, pool and gym which all looked good with plenty of sun beds

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

jyst lived the hotel & pool area

great kids pool

clean and friendly, lovely pool area

great location with fabulous food and lovely staff. spotlessly clean and lovely pool area.

very secure needing the key card to use lift, access to pool and toilets staff were friendly and helpful, brilliant location, close to shops and

have, is they need more sunshade umbrellas there weren t enough for all the sun loungers at the pool

location for the strip great pool area quiet as well rooms were just standard will definitely stay again

big pool and plenty of sunbeds

great location, plenty of sunbeds around the pool, great happy hours and live music

pool bar wasn t open and no music around the pool area

not much choice in music around the pool area. sounded like a boring restraunt at times.

great rooms, lovely pool area and bars were always clean and staff friendly

the pool bar was closed

the little one loved the pool , good choice of food , and in a great place

the view out over the pool was lovely

lovely pool area

there's a lovely pool area, a rooftop sun terrace and a bar with lots of tables outside

staff excelled at customer service, including the young pool lifeguard

i found sitting with them round the mini pool just awful and they demanded spanish people speak english - felt embarrassed to be a

why can t you wear sunglasses in the pool at the aqua park

it was very small mugs were not replaced for tea in the morning cristina the bar lady by the main pool was really friendly and welcoming a very lovely

ol restaurant everywhere

only thing i was disappointed with was the pools at the hotel

take a coffee from breakfast and have it with cigarette, to cold weather to swimm in a pool

great location friendly staff specaily by pool

location, spotless, great variety in food we couldn't fault it, the pool and staff were great

large pool with good food at outside bar

choices excellent location central choice of pool areas if your in the ocas building make sure you go to the pool at the peliconas side

quiet location, beautiful pool area

the sea water pool was a refreshing change from chlorinated pools

the view, the pool, the whole place

we had a beautiful big room with a patio right in front of the pool

amazing place, pool, sea wiews), mountain wiews) they have a whatsapp number to always be reached at; breakfast

nice under cover open air pool that we more or less had to ourselves

thing lovely but if you like a swimming pool i didn t see one

the indoor pool is sea water and absolutely freezing even on a hot day! was not used by anyone!

the pool was so lovely at the end of every day

bar prices are great and the pool is quiet for a late afternoon dip

early check in, location was good and the shower was good.

options not to have room service each day

excellent location with fantastic view +10. great price. nice food. room service every day.

wifi worked very well

the wifi was very good i was on the second floor. lovely view

otherwise lovely stay, worth getting premium room for the use of the vip pool if nothing else

staff at the pool were very nice, they helped my little girl with autism.

check out is at 10am and the open the pool at 10am, very uncomfortable

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

the premium pool was absolutely amazing

hotel, food, pool are all excellent. very clean and tidy

the spa and pool was excellent, which we had to book at reception which i liked

pool needs to be heated as very cold

pool area was lovely, with a reasonably priced outside bar

pool area is great very spacious and no shortage of beds

a poolside bar woud have been nice rather than having to go inside

crib was the pool on the inside was grubby,in that there were tikes missing and your feet would be blue from the

traditional spanish hotel, friendly staff, delicious food, nice pool area, local, nice room and good shower fresh towels daily and bedroom cleaned, great

pool and meals

power showers lashings of hot water and towels lovely pool and bar

location to central benidorm and beach nice quiet pool area

would have liked a pool side room no sun on our side

the pool is lovely and the bar prices are fair

great location, pool warm.

not enough umbrellas near the pool

down side was pool didn t open until 11am and closed at 5pm had large tv on a music channel but no music

pool was too cold. could do with being heated in the cooler months.

pool opening time should be longer

poolside snack bar was perfect for breakfast and for light snacks and drinks during the day if you

entertainment

pool doesn't get the sun all day. but if you move around you can manage to find a sunny spot

lovely splash pool for children

you can t get the sun all day by the pool and the beds weren t very comfortable

you have to pay for spa/indoor pool as only one free visit with all inclusive

pool area is okay but in a poor position behind a building, and the pool isn t the biggest or the

room, so clean, lovely pool and bar area

nice bar down stairs swimming pool was open in feb

bit of noise from workers refurbishing pool but no problem

though we didn t go in because it was too

nice pool area with restaurant and bar, decent breakfast

was spot in, always beds available by the pool, food was great and so many choices each night, drinks very reasonably priced

to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool area

nice pool area with bar close and good

acsessable to the pool easy and safe

pool was very quiet. didn't get the sun until late.