i loved the expansiveness of the pool and there was no shortage of chairs, towels, or shade (when needed)

pool, beach, size and cleanness of the room

have to wait a little longer to be taken care of by the pool

the pool is amazing for everyone

the pool was dirty, surprisingly. the food was very expensive.

the staff, everyone is very sweet and helpful. the swimming pool because is big and only 5'.

there was a pool by our room but the bar at that pool was never open the 4 days we were there

it's a house with its own pool and private beach

absolutely beautiful stunning garden, very nice and clean pool/bar

don't forget the pool was amazing too

pool areas can be better maintained

make sure to eat a puertorrican burger just by the pool in the 5 o clock somewhere bar & grill

room accommodation and entire building facilities. pool was also excellent and kids friendly.

the pool and water slide for the kids

the pool was super nice and we enjoyed it a lot

a pool bar shouldn't have a better burger than your high end restaurant

the pool area

3 pools right on the beach. absolutely beautiful

very clean, great pool area and beautiful grounds well maintained.

there were three pool areas with multiple places to eat and drink both indoors and out

hotel was gorgeous and had a great pool and good location

there is even a pool to refresh after a day out

the swimming pool is clean and just the right size for a few lapses

the pool is lovely

clean simple oceanfront property with pool.

everything! pool, breakfast, room, etc.

great location, nice breakfast and decent pool area.

the staff was helpful and friendly, the rooms were so clean and spacious, the pool was great, the location was perfect really close to the beach, kioskos de luquillo, casino and

the pool is great

room was excellent and loved the direct access to the pool

were only there for a night but the pool looked very nice and i liked that there was ample

the pool was amazing

very nice rooms including lighting pool

buatifull the pool

cooled off in the pool and it was nice

the pool is nice and i thought the over all experience is nice

no pool..?

no pool

had we been arriving in the afternoon, i could've booked a resort room, with a pool or beach access, for the price we paid

the water was cold, and doesnt have pool.

there was no pool

in a perfect spot with access to main highways, and love that has access to the beach and has a pool too

nice pool and lounge area

it was not a big deal you heard it when you in the pool or at the beach

especially elvin the pool bartender and manuel

breakfast great ud83dude03 pool, casino,beach excellent

never up early enough to enjoy breakfast, but the staff was exceptional, the room was clean, the pool was gorgeous and the location couldn't been better

the rooms were cleaned daily, the pool area was always tidy and staff were super friendly.

excellent pool and every day i smelled bleached clean floors

music by the pool.

the lobby and pool are lovely

the pool closed too early for people who come late from a business meeting and need to relax

location, clean room, good shower, awesome pool.

i liked so much the pool and the ubication!

employee very nice the room excellent clean, and the pool beutiful

it was fantastic, i loved the pool area. comfortable space

location to the airport, also food at the pool.

the pool bar and grill staffed with friendly people who make great burgers & tropical drinks

did not the pool or eat the breakfast

amazing facilities. great rooms, pool and lobby.

staff, great amenities (pool/pool bar) and breakfast is always a perk

the outdoor patio and pool were absolutely breathtaking with waiter service

no real complaints. pool could have been bigger. no water or ice on my floor.

great location, nice pool. quick walk to the beach.

maybe add an additional server to the pool area.

chose this hotel to stay because it had a kids pool area

thing i didn t like was seen an employee standing by the pool area and not be allowed to sit down was a rainy day and i feel sorry for the lady standing

was excellent , food was great , loved the 4 pools

the pools were fantastic and right on the beach. lovely hotel and staff.

everything. clean. majestic. very good location. pristine beach... awesome pool.

hotel has many services, free wi-fi, next to beach, great pool, parking for a daily charge, next to airport and gas stations, and friendly/helpful staff

need dinner restaurant. pool bar swim up should be open more. nonexistent pool service.

beds were comfortable, definitely loved the pool area and pool bar

loved the swim up bar in the pool as well as the convenience of bar service on the beach

new renovated rooms, spectacular views, pool area is really nice and well set up

it was quiet and very relaxing by the pool

beautiful pool area too

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

location, pool

the pool was everything you could hope for

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

the casino was nice, pool wonderful and i liked the location

the happy hour, breakfast and pool

very nice pool and the restaurant food was good

from the lobby to the pool area to our suite, everything was spotless and inviting

the breakfast was good, the pool area was nice and clean and they give out two free alcoholic drinks per person on certain days

pool bar was awesome

convenient location, amenities, restaurants, beach, pool, view

we didn t get to use the pool due to covid but other than that we were satisfied

front part under construction. the pool has no tile.

the rooftop pool was very nice

pool was amazing rooms were very clean.

pool is amazing and just cross the street to the beach

everything was excellent, location, staff and pool.

great restaurant and pool area

loved everything, very clean, trendy, they had the pool the bar the beach is two minute walk

restaurant activities the hotel was very clean organized friendly staff breakfast serving also pool was clean and well maintained i’ll definitely be back with my

the pool was amazing we had it to ourselves

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very

everything excelent. friendly persons nice and clean room and pool.

breakfast coffee and the pool

at night - our room was on the first floor and we could hear the ac, car alarms, music from the pool all night

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked variety and muffins were dry,

adult only. staff was great. pool was nice.

from front desk to the pool and bar staff as well as the chef and housekeeping

pool and garden area were lovely, the room we were in was what i consider on the smallish size, and

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

didn’t like much about the property, was truly let down by the pool and the size of the pool

didn’t like much about the property, was truly let down by the pool and the size of the pool

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

the pool, roof and other common facilities were great

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

hotel was nice and really clean and the pool was nice and clean the room was so cozy and clean i would stay again

there is a nice pool, a clean common kitchen for guest use, and ice machines available

the pool is very nice and we liked the patio in front of our room, where we had breakfast and dinner

clean, beautiful small pool, lounge chairs in the sun and shade

the outdoor pool was perfect

was raining a lot so didn t really enjoy or even see the pool, i consider it too expensive and not offer any breakfast at least

pool not a pool

the pool, the decor, the tranquillity every single thing

wouldn’t stay here for the pool. was small. but the beach is right there.

not really a swimming pool, just a small almost bathtub. but the beach is nearby

plunge pool is kind of a joke

an amazing heated pool on the second floor outside that overlooks the beach

use of both was nice, pool@windchimes is small and only open to 6

nice room, with great ac & location was great as well! pool amenities were great!

you can hear people through the windows and what not or at the pool.

of parking and the pool on site is heated

was amazing super close to the beach where it was nice and quiet staff was amazing pool was

my daughter s loved the pool and how close it was to the beach

throw from the beach and they are sister hotels with a place down the street with a large heated pool, which was amazing

i very much enjoyed the stay, the pool

the area around the pool spa is very slippery and i fell down in the stairs area don't have signs

building and decor, amazing pools and water park, great prívale beach, good restaurants, friendly staff, very clean

pool

the private island and pool areas were especially impressive, and the staff was friendly and attentive throughout the stay

at the pool was lacking

would like a more varied menu in the pool area and a steak restaurant since the facility does not have one

the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

lovely staff, spacious rooms, beautiful pool area and clean.

great restaurants on site. amazing pools. huge room.

needs earlier pool hours for us early birds.

pool is an oasis

we had a great time playing basketball at the pool, golf and just relaxing

the pool

i pool was clean and so was the gym

love loved the pool and the shuttle service to the beach

nice pool (good temperature) and hot tub felt good (a little small)

know it wasn't the hotels fault that the governor closed all hotel pools done because of covid 19, but it really sucks we couldn't use the beautiful pool

the breakfast is very ample

hot breakfast

the room has a kitchen, air-conditioning, a tv and a private bathroom

breakfast included

tificial) and a sandwich with

didn’t like that the property didn’t have a pool only 2 jacuzzis

no pool

room size and layout, breakfast, pool

we enjoyed also the gym and rooftop jacuzzi

has a gym and nice hot tub lounge area on the roof

we enjoyed the rooftop pool and bar in the evening

rooftop pool was beautiful

the location, the food, the staff, the pool, the comfortable bed, the shower !

when everything closed by nine on the weekdays we could always count on the rooftop pool vibes

the pool area was nice and always had clean towels available

small pool that wasn t warm enough.

pool area and few nooks to gather

it has a small pool and lounge area in the back the breakfast was

in the lobby so we could hang our purse and a wet mat at the foot of the door bf walking into the pool area as water accumulates there the little breakfast was good but the expresso was the very

front desk clerk and our uber driver that we were in a good area but we chose to just hang by the pool once it got dark

staff, pool, quick access to the beach.2

the pool was a lot of fun and hot tub was small but the perfect temperature

location, pool, food, staff, casino

pool area and beach was wonderful

pool for toddlers

pool was open 24hr,staff was amazing and very convenient to the beach,restaurants and beach

pool and hot tub were awesome

small pool

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

pool and close walk to the beach

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the pool and the pool table were really fun and there's also a piano in case you want to use it

the pool looked nice but i never used it

close to the beach, easy check in, good location, friendly staff, pool

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

no pool but a spa on the top floor

there is no pool

no access to the pool

the rooms are very small and the pool is at a sister hotel a block away

no parking and no pool

while sitting at the adult the pool the staff kept asking to turn our speaker down even though it was literally just me and my

pool and ocean access.

pool and beach amenities good

the location on the beach. pool area is very nice

the pool bar employees service wasn’t top tier

room and attendants,cleaning i ersonnel,rapid response when needed,a+ overall service,excellent pool

they need a pool instead of a court

no have pool

was generally happy visit. pool and need to cleaned. sand in both..

the pool and hot tub

pool , nobody reallly utilize the pool , it was clean , but not in an area where you can really

i could leave a note of improvement it would only be a bigger pool for future projects, otherwise

in addition i didn’t like the fact that the pool and hot tub were at the holiday inn

cleaning room service came everyday, breakfast was good, and pool area was amazing

pool needs be cleaned

facilities for such a reasonably priced hotel, good breakfast incl, pool, shop laundry (although they had no powder and would not donate any)

close to everything so it was walking distance to beach, restaurants, shops, casino, etc

continental breakfast.

you have to go down the gym to get water with a plastic cup every time you feel thirsty since i do not have my own

surrounded with different restaurants, the beach was literally walking distance, casino near by

the choice of pools, the dining and bars and even the fitness center are all of very high quality in addition to

attentive staff, nice restaurants, nice pool and grounds...great drinks!

the pools bars and restaurants are terrific

pool overlooking the ocean; great fitness facility; loved 1919 and stk

the restaurants were really good, the pools and hot tub were well-kept and clean

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

the pool at the rooftop in the old building needs wall painting

pool was bigger even the adjacent property’s pool was too small

vibes nice private outdoor jacuzzi rooftop was cute, you could reserve a time slot to use then pool by yourself

pool area didn't stay open past 10pm

food , amenities, the pool area . rooms are perfect ‘

the jacuzzi and pool

rooftop pool and hot tub

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

the design the pool the whole entire set up

the room the view the pool .

poolside bar was only open until 6pm

clean and infinity pool was open 24/7 which was nice

the little pool. even though the view was amazing!

amazing view of the sea and with an infinity pool overlooking

pool and hot tub closed to early

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

pool options + being close to the beach

very attentive and friendly, the pool was very cool

pool area was awesome as we used it while waiting for our room to be ready

the view, the pool and the beach.

the view was spectacular and the pool was very good for the little ones.

we enjoyed the pool and bar. staff was great.

the outdoor pool and connecting beach.

access to the pools, bar in pool. overall, was impressed in the quality of room.

room was smaller than expected and the pool area was very small with no hot tubs.

one elevator, loud air conditioning, shared pool with restsursnt

location was great. it was nice to drink by the pool.

there were no sitting at the pool and the comedor staff kept telling us that we couldn’t sit there

pool was a bit cold, no jacuzzi.

everything..the room... pool view. location ud83dudcaa

the rooftop pool is a bit small

the rooftop pool although small was nice and had an amazing view

pool is small and restaurant is expensive

i loved the view of the pool

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

, cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional staff

pool is very small

put that in the website so you don t book your room on those days also i did not like how the pool closed at 7 pm

love the rooftop pool, wow what a view, and great lighting at night

we didn’t use the kitchenette but it was nice

it's worth mentioning that we had inquired on the phone about practicing yoga in the hotel gym

full gym

the room was very large, and our early check in was accommodate.

loved the gym size and equipment options

views, the pool & amenities & the yoga & water aerobics instructor was the absolute best

the pool and location and beaches

great views, the best and safest private beach of any san juan hotel, rocks break waves, creates pool

the pool, the beach view.

the pool and beach and location

the only other thing was the coffee bar didn't open until after 4pm due to staffing issues

access to a small gym and a pool is included in price

wearing a mask, using hand sanitizer and making sure the gym and pool stays at the required limits

loves the shuttle to old san juan

breakfast was amazing

the amenities were great! pool was the best

the pool didn't get a chance to visited, but the room was exceptional

fitness center was great and pool was awesome

hotel was clean and spacious! loved the pool area! would 100% visit again!

i couldn't find anywhere to let dry the swimsuits after the pool because there was no balcony to let them hang under the sun

food drinks and music by the pool! especially at night time it was a good vibe !

it's far from the beach and the pool doesn't have much shaded areas.

great location, clean rooms, cool pool, good restaurants even during covid

nice infinity pool, sun deck on roof

pool deck is just anzning

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

i love the scenery the pool on roof and the great amenities!

great services, excellent front desk and area of the pool awesome

would’ve prefer a larger pool

the view, the pool, the food, the cleaning, the personal treat and obviously the gorgeous hotel.