wish the pool & hot tub was up and running.

we like the indoor pool and hot tub

pool was extremely cold and people from the local community were using the pool and hot tub

the pool and hot tub were the best we’d ever experienced at any best western, the pool was warm and

the staff was exceptional! rooms were comfortable. the pool was great!

pool and breakfast

the pool the room and the guy at the desk was very nice and helpful

location the pool and the bed

we loved the indoor pool and indoor hot tub.

food was good, pool for kids, people helpful

pool closed suddenly because of “covid” which was one of the reasons i booked the hotel in the

wish there was better stores and public transportation. waffles would be nice, outside pool

indoor pool is

breakfast was tasty, room and pool and staff were all great.

the pool was amazing and so was the courtyard

would have liked pool time in the am but it didn’t open until 1215 and we had to check out by

pool was big and in doors

pool closed

pool seemed alil cold

the kitchen had everything i needed

the whole family slept well, the shower was nice, the pool was great

the swimming pool being open . would of enjoyed it more

the kids really enjoy the pool

kids couldn t connect to wifi, swimming pool was a bit too cold and salty

rooms, brand new, directv, brand new indoor heated pool and gym, free breakfast every morning including omelette station, and free drinks and dinner

the breakfast was decent

used the pool with the grandkids this time and it was definitely a hit

clean, new and updated easy parking, wonderful gym, nice breakfast area , convenient location

room was clean and comfortable. breakfast was great!

i thought the location was convenient and was happy they had a gym

i wish the pool and hottub were 24 hours. barely got to use it since it closed at 10pm

the pool section didn't have enough towels.

hot breakfast, pool hot tub and pet friendly

gym, pool, hot tub

was very clean in the suite, including the freshly washed dishes in the dish washer, plus the pool, fitness room, and common areas

they enjoyed the pool and the work out room

pool was closed.

the pool and hot tub were lots of fun, continental breakfast very yummy

because of the covid-19 precautions, there was no breakfast, and the pool area was also closed

the pool was great, and the beds

beautiful, clean, comfortable bed, nice pool/hottub.

loved that we had to schedule a time to go into the pool area, due to covid protocol

the pool & hot tub was a bonus after long travel

pool party that was going on that day.

pool n spa. latter was well heated'most places don't heat hot enough imho

the pool was crowded

pool, hot tub, exercise room

pool to share with son and grandson

we barbecued, swam in the pool, and soaked in the hot tub

the outdoor pool was not open yet. it's seasonal.

from the front desk to the deli/café to the pool to the room

no but longer pool hours would have been appreciated

they had a nice pool and spa

this is a great motel with a great pool and hot tub!

the pool and the gym!

the pool, hot tub, free hot breakfast and the jetted tub in the bedroom.

the pool was cold. clean but cold.

the room, sauna/pool relaxing and breakfast were all superb

pool and hottub were clean and nice

no pool or hot breakfast due to covid.

the outdoor pool was really nice my kids enjoyed swimming every afternoon

great location. very close to shopping centers. great pool. rooms very comfortable and spacious.

since it never got over 45 degrees while we were here, an indoor pool/spa would be wonderful

the fact that it is a suite and the breakfast

the breakfast was great and the staff was helpful and attentive

picked this location because it had an indoor pool and we drove 6 hours to take the kids for spring break

also, the indoor pool water was too cold

the pool was small but clean and comfortable

are ice machine in our room didn't work and the pool was cold.

the hotel had a pool, a gym, and a laundromat

the fire pit outside, the pool table in the lobby near the bar

temperature needs to be hotter and swimming pool was not open two days of our trip(the reason we booked thre)

there was a great fitness room which i used and a swimming pool which i didn't use because i hadn't brought a swimming suit

loved the pool table and cornhole game available

beds, cool lobby/bar/hang out area and simple but fun pool space for kids to play

pool was a bit dirty, lots of floating things and looked like a bandage in the hot tub

evator, ice, and pool access)

the pool was good sine there were not too many people because it was sunday night.

the swimming pool.

comfortable bed. beautiful view. awesome outdoor pool. free parking.

the pool, sauna and steam room

the kids loved the pool and hot tub

super amenities; hot tub, spa, gym and pool

included frig, micro, coffee, tea, flat screen tv, room was large, a/c worked fine, indoor pool & hot tub (not in room)

we had been staying for a longer period of time i would have used the fitness center and indoor pool

view of the dirty pool

advertised heated out door pool but was told on arrival it was closed for the season - in may- and no mention of the pool

the place was clean, pool was nice and staff helpful

we thought we could use the pool when we stayed, unfortunately it was closed :(

the pool was not heated as advertised. location hard to find and park.

it was also a bit noisy besides the freeway traffic there was a mass amount of kids that stayed for a rave so didn't really get any sleep on friday into saturday

i was uncomfortable saying too much to the adults who were with the kids as they didn't seem to care

everything. the ambiance, staff and the breakfast.

the room size was great, my kids loved the two tvs

the laundry key is very sensitive and took minutes to open

everything but most the indoor pool and hot tub and the courtyard!!

the room size! bed. tv. view of the water!!! pool. hot tub.. its a really nice hotel!!!

pool courtyard fire-pit jacuzzi

the pool was being renovated and didn’t say when i was booking online

the view is grate and the place is nice and very clean i enjoy the pool and the gym

are very spacious lots of parking pool and jacuzzi was great love that there’s vending machines and breakfast was also an amazing

enjoyed our stay very much. love the pool. loved breakfast and the staff is very friendly!

pool, hot tub and sauna were very clean and not busy (i was the only one there)

loved that the pool and spa were open and available 24 hours

the pool was cold but the hot tub was good you need a few more things in your work out room

the beds were very comfortable and the indoor pool was awesome.

my white noise those were some lungs-- sheesh) comfortable bed, good hot water, i didn't use pool or anything

good parking clean rooms very clean warm pool friendly staff and great location

pool was nice and warm

pool was wonderful

, easy to get to , plenty of parking , safe , staff was very friendly and helpful, the pool and hot tub are very nice

i am currently on crutches so i couldn't enjoy the pool/ hottub.

i like the pool and the rooms are very nice. clean!

pool/hot tub didn’t work

the rooms are great and love the pool and hot tub.

pool was small but nice

my family commented on how clean the pool and pool area was

pool closed ud83dude14

hot tub and pool were great

close to freeway, good hot breakfast, indoor pool, quiet

the variety of amenities is great. too bad they dont also have a pool!

wish there had been a pool/ jacuzzi

no pool

was the end of our vacation and i was looking for a place that offered a shuttle service to the airport

the property was quiet, clean and convenient with onsite restaurants, stores and laundry.

was a little loud in the bar but since we are two old fogies i'm sure it was just fine for everyone else

no guest laundry facilities

very nice hotel. nice to have a hot breakfast. nice gym and outside pool.

great staff ar front desk. bonus having restaurant and bar on site

wish the bar was open more, but it's ok

clean, comfortable, convenient, hot breakfast, pool!

didn't get to enjoy the pool or hot tub though

good breakfast nice pool

staff very friendly. rooms clean and quiet. pool was nice and warm.

the pump was out in the pool so the pool was closed

the pool temperature was perfect

clean, comfortable, and the only one in town with a usable pool.

pool

breakfast was good and the pool was nice

we were allowed to use the pool and the pool was very nice

loved the 24 hr indoor pool and hot tub. also loved the cleanliness and comfort.

24hr pool

that the pool and hot tub were open 24 hours/day

breakfast was yummy, pool was clean. staff was helpful and someone was always there to help.

great pool and hot tub. staff were nice. clean rooms. quiet.

we were able to reserve the pool for an hour for just us and then you noticed when they cleaned up after us for the next family

more towels please at the pool

gym and pool/hot tub are perfect

indoor pool was great and the breakfast was decent can’t really complain since the food was free

pool should be open more late

in the instructions for the spa on screen, they advise you to use your room key for access, though the spa bands only work in

the massage and spa facilities were very nice and not too crowded

the spa is really really nice, my complaint is with the hotel

the spa was amazing

spa staff were a bit militant… a smile goes a long way.

wish the pool was a touch cleaner.

soaking pool was awesome

pool crowded with local moms & tots

great helpful staff! loved the soaking pool and fun lodging! great location and neighborhood!

it s beautiful and cozy. loved the soaking pool.

good to have a pool. lovely view of the gardens , japanese theme i think.

not enough lounge chairs at the pool

has a private courtyard with a wonderful pond with a fountain and sitting areas, and a swimming pool

beautiful grounds, good breakfast, clean rooms, friendly helpful staff. good pool.

the staff was great, the pool was even better and the room was spectacular

even though the pool is small, one can do laps there

everything, especially the indoor pool. staff was most helpful. facility is kept very clean.

staff were fabulously helpful and the pool was a welcome bonus, breakfast was ok again the staff were brilliant

pool was clean and on the luke warm side of comfort

the pool is small and there is not hot tub

front staff, alex and valet. late check out. pool was fun.

kid area in the pool and breakfast was really great

the pool was great

the pool

lots and lots of kids could not use pool because it was so crowded.

pool water was to cold

the hotel doesn't have a pool, and it isn't right on the ocean. buy the price is right.

i wish the pool was slightly warmer and the hot tub definitely warmer

pool and hot tub!

i was pleasantly surprised with the lobby and pool area

we loved the soaking pool! it was the perfect way to relax after a day of sightseeing.

a “shared bathroom” steps outside your door (but robes are provided) an awesome saltwater pool, cozy heated outdoor seating at the restaurant, delicious food

the soaking pool is an absolute must

the heated salt water pool was lovely

very unique rooms and the soaking pool was wonderful.

only issue was on our last day we called down to order breakfast for room service, we were told it would take 45 minutes

the wifi was terrible and the air conditioning was exceptionally loud.

the mirror in the gym is always downloading software updates so we couldn t use it.

found bar music a little loud and raunchy. . . would have preferred some smooth jazz or?

bar staff was very friendly also

have a great indoor swimming pool and hot tub on the 19th floor and an excellent restaurant on the 20th

love the swimming pool how it views mt

the staff were very helpful.. enjoyed the pool.. beautiful views.. staff was very nice..

the room was a decent size and the pool area was cool, but hot tub wasn t working

they have a lovely indoor pool & jacuzzi and a large fitness center on the 19th floor

not see bike rental or other services, tiny work out room w/o pool but enjoyed a short run

the amenities were great enjoyed playing pool all night

staurant, bar, game room, pool, etc) but this was not obvious on the website

the mezzanine lounge with pool table was quieter than the lobby

nothing was open

kids friendly

on-site bar was hotel priced but nice, and the restaurants within walking distance were fantastic

the gym was very well equipped.

the beds very extremely small and could barely fit my kids

peloton integrated gym was a plus and we both used the gym

the pool was clean

would also have been nice if they were up front about not being able to use the pool except for

i like the outdoor pool and room layouts

swimming pool and room

clean nice outdoor pool shower head pressure was good quiet

the bed was comfortable, room clean and spacious,breakfast delicious and pool larger than expected

great pool area

pool was closed for repairs, however, my wife and i were offered vouchers for partnering sites

the pool should be open later than 10pm!

the pool could use a little facelift.

gym,…

late checkin, would like mor breakfast menu options

library room, pet amenities and fair priced pet fee, nice room with updated but vintage feel.

gym was tiny

breakfast was great at hotel restaurant

everything!! the staff and room and pool were amazing and i miss you all already

the kids enjoyed the pool

the pool area had mold inside the pool, as well as rust and mold on the tile flooring.

there was no pool available, the gym was outside of the hotel

it would have been nice if there was a hot tub in the pool area as well

staff was great. just a nice place. can't rate the pool as we didn't use it.

no pool

the pool is not really friendly-accessible

not a family hotel, no pool. this place is for business travelers.

there is no fridge inside the room, no microwave, no bathrobe, no swimming pool and no slippers but that is ok