also the receptionist changed my room to first floor by the pool upon request

the beds and furniture could be upgraded. they were stained. so was the pool furniture.

the pool was very clean

and the grill was being occupied so the kitchen staff cooked our meat and brought it out to the pool when it was ready

rooms are very nice and clean pool area fun for

place to stay clean rooms pool and reception area will definitely stay again and will highly recommend to my friends and

i love the indoor pool

door pool closes at 9

the pool was filled with children and it seemed like most of the resort was filled with children

was good the view to the ocean and the pool staff was friendly and explain how to get to our

everything the food pool

close by neighboring towns; nicely maintained and clean; pool and spa are also very nice

loved it was right outside the pool area

pool was to cold but enjoyed the jacuzzi

liked both of the pool areas and the bar section in the patio next to the pool

i loved the pool and the overlook of the sand dunes to the ocean

pool was freezing part of this hotel is condos for owners

there was no towel service on pool area. people leaving beer can around jacuzzi and trash.

room was very nice and comfortable, the pool area was great except, the towel service was poor, needed more attention, and people leaving

the pool could use a little make over, the jacuzzi does not work.

would be nice to have a heated pool or jacuzzi.

all disco, patios, restaurant and cafe plus nice beach and pool outside are all available in one place

the pool

the pool area was disappointing but the restaurant and common areas over looking the ocean were amazing

and if you request a western facing room and you look past all the crap like the dirty unused pool you can see the ocean

that there s no trash cans in the rooms or outside by the pool.

we just wanted some lunch by the pool

pool waiters had great service also

it was very relaxing and quiet when in the room and even outside by the pool

i loved the heated pool since it was on the cooler side when i was there

room with a family/loud kids

i love this hotel and the spacious grounds with multiple large pools and large spa tubs with various temperatures

every think i love it my kids were really happy

*room had good a/c, was big, had a kitchen, and a nice balcony

cleaner hotel with options for food, drink, spa on site.

to be completely honest the wifi is really slow making it hard to get my work done

location was great close to the bar scene

restaurants,bars, goos music banda live and we have a nice breakfast at the hotel room service

a block away from the beach, near all surrounding popular bars

super close to everything, beach was like a 5 min walk and all the clubs and bar were right next door

no heat on the pool but not a big deal

great location, great staff, clean room, heated pool.

the pool was a little dirty

everything was great! the location the room, the pool!

price, room, outdoor view, location and pool

the pool was very nice and confortable

fast, ( when you receive an email to confirm reservation, call the hotel) loved the breakfast ,pool and staff all super friendly

helpful friendly staff, outside pool and jacuzzi overlooking the bar area, very clean, great location with walkway to the beach,

pool area

location, staff, pool, breakfast .price

very clean i went with family and had a great time my 3yr old enjoy the pool

the pool area was very slippery maybe a drain needs to be installed to drain out water

to a comfortable ,heated pool ,great location lots of restaurants around to get food area is quiet and security gaurd

breakfast.. the pool and staff

pool. breakfast and the environment

service, ambiance, location, pool, and staff

pool

of the ocean, beautiful grounds, spacious room, helpful staff, pool, onsite restaurant & oxxo

didn't like the fact a guest went number 2 in the pool without telling anyone there swimming

very welcoming, beds comfortable, alot of pillows, pool and jacuzzi was fun, restaurant and store nearby

i would like to have towels for the swimming pool

pool was closed

the pool wasn't open

i like the stuff, the room size, pool area, the hallways always nice and clean they smells good.

the pool was slightly dirty

plaster, peeling paint, uneven sidewalk, duct taping to close off an open wall area to the pool, dangling christmas lights

we even used the solarium by the pool as the days were sunny

pool was duty and jacuzzi wasn t hot.

also, the pool has no towels, you have to bring your own or use the ones from your room

basketball court, tennis courts, golf, volleyball, pool, jacuzzi, a playground for the kids

like everything my family and i enjoy everything we have lots of fun in that pool that staff was very friendly also we will definitely keep coming back there again soon

some furniture in the room outdated same as the pool and jacuzzi tubs tile pieces missing

everything. top notch restaurant, room,, bat. pool, jacuzzi, gym,. everything

the pool is a huge bonus and the free buffet in the morning is exquisite

pool

location, freezer/micro, pool, gym, breakfast

jacuzzi and pool are always cold

nice clean and crisp swimming pool

the pool and patio closes early but they made an exception and let us spend more time with our mother

pool

lovely pool

liked the fact it had pool

the pool was nice and warm

good location, staff was friendly and helpful, the bar next to the pool was nice

the location, the parking locations, the pool.

a swimming pool and a great vie of the golf course

the bed was very comfortable. i slept amazing. pool was nice and location was good

no pool/ breakfast refill was poor. milk was hot. children food options were limited

has everything, casino , gym , pool , jacuzzi , 2 restaurants,

great pool with spa & cabanas, walking distance to a walmart, shopping, pharmacy, and a really delicious

good place for couples, nice rooms, good prices especially for jacuzzi and pool rooms

swimming pool

with pool is awesome, staff at the time of arrival no so helpfull, staff when i left

didn t not get any sleep due to the echoing of the water dripping from the ceiling into the pool

swimming pool

restaurant was very good. staff was excellent. pool was awesome.

the restaurant and the pool

loved the facility and pool really enjoyed our stay here.

pool and jacuzzi open late great food and vibes

with staff could be improved, there is limited menu in the pool bar and some of the items were not available due to the kitchen equipment being

and had to wait one hour and half in the lobby and with two younger children staring at the pool it was complete torture

i loved having breakfast outdoors by the pool

pool area

didn t use the pool, too cold. the weather wasn t good.

the food and the pool and jacuzzi . the shower and honestly everything!

was nice, bed was comfortable, beautiful clean pool right outside the comfort of our room

nice pool

you can’t beat the price with the location and pool

building i was very surprised, great lobby and pool

the pool wasn’t available

parking, clean, has 4 restaurants, pool, gym and spa, rooftop bar at the new building and helpful front

pool was not heated.

especially when you get to the pool area

like the buffet and mimosas by the pool

comfortable rooms, great pool, services well organized, always a lively and happy atmosphere.

our room and bathroom was beautiful…ud83dude00wow wow wow spectacular rooftop bar and pool

the pool was to small

i had a nice delicious steak at restaurant on roof top by the pool

rooftop pool and bar

pool and jacuzzi were not open but it was due to covid so i can understand the difficulty in social

take your own cooler/drinks by the pool area

the pool! i love the pool, clean and peaceful we ordered a snack and drinks delicious!

room service was great. swimming pool and great view of the city at night.

the property has a bar and restaurant that accommodates your needs near the pool.

frozen water in the pool, we can't use it .

would like a pool

no pool, the actual staff refused to give me extra towels and toilet paper

space to lounge) rooms are not worth 180

is a very small hotel in a busy location with no amenities

ool, spa, views:

i was hoping the pool was open longer

small pool but the kids still had fun.

oh, the pool is a plus

they didn t have jacuzzi and the pool needs more service

pool ,room , cleanness,.

kids channels, the pool should open at 8 instead of 10 and 1 elevator was broken so we had to use the stares because

had everything a family could need available in the building and also had a pool for the family

the heated indoor pool is the draw for me and kids. the breakfast is pretty good also

pool was nice and fresh

clean, easy access, indoor pool, good value.

missing pool

no swimming pool and not really close to downtown.

no pool

only lacking is there is no swimming pool if you plan to do a staycation

didn t have a pool

i wish swimming pool was heated

get to use the pool or little gym room

the pool

due to covid pool and buffet were closed

pool was closed.

very clean and was overall very clean , hot water worked, ac was amazing, bed comfortable , parking was secure

hot water, towels, cleaning, parking, etc

nothing really, no restaurant or bar after breakfast

love the new bar and food service. very convenient.

im very satisfied but this time i stood from the 10th of november to th 13th and i didnt get room service

no pool and the cost of the spa facilities.

no pool

great location and staff. wish they had a swimming pool.

it needs pool

the location does not have an outdoor pool area it would be resort if it did.