staff, cleanliness, breakfast

the kids love the pool. and the free breakfast is wonderful.

paid for full kitchen room but did not receive any kitchen

we had specifically reserved a room with river views, double beds, and a kitchenette

when we requested towels, we were told there was an issue with the laundry — maintenance staff had used available towels on the floors, and the remaining towels had

location and friendliness of staff. gym and pool too

pool was smaller then the pic implied, hot tub wasn

was the most worst hotel experience i have ever had the pool and hot tub were disgusting breakfast was supposed to be included and i paid 50$ for it

not informed prior to booking or at check-in that the pool facilities were closed due to a heating problem

the pool could have been a little cleaner but it was decent

the food was excellent. the pool & gym were great fun. the staff was pleasant and helpful.

loved the pool and spa facilities--great lap pool and sauna

your swimming pool and facilities were great and staff were particularly helpful

the pool was dated and cold ud83eudd76

helpful and went out of the way to make sure we had what we needed to use the pool and locker room facility

pool wasn’t available in captain cook hotel (under maintenance)

i only got this hotel bc it says it has jacuzzi and pool and was very disappointed i would have to leave to do this

no pool on site

staying here you can use captain cooks swimming pool and sauna

rooms we’re outdated. the pool, exercise room, and other amenities were across the street.

good location & central to downtown anchorage & train station nice bar & restaurant

food service in the bar area was very slow!

great location, central to downtown anchorage, new and well appointed. good bar staff.

even simple bar food

staff was friendly. there is a gym 24/7. location is right in downtown

location to downtown, loved the set up of the rooms and the gym.

to have a laundry and computer for guests

the staff and the bar are great

the pool could have been cleaner.

pool and hot tub - breakfast was amazing rooms were clean and comfortable - lobby was nice- and

our kids loved the breakfast made to order and the pool

wish the swimming pool had parent control, parent demanded to stay there with their kids, no matter their age 1-17

and the pool was closed for maintenance on a weekend

everything but the pool experience.

i love the decor. the pool was also very nice.

pool, continental breakfast, smiling staff, and quiet location.

the pool is small.

the pool needs to be big lot of children loves swimming, adult and we can’t swim with my kids because

booked the hotel with the intention that we would get a free hot breakfast every morning

bed, kitchen and bathroom was awesome

great kitchen and the in room ice maker

clean room, convenient location, nice staff, wonderful breakfast

very receptive staff. clean as usual (3rd stay at hotel). good breakfast choices.

has breakfast nd a swimming pool.

it has a pool and gym, pretty much everything we needed

pool and hot tub ðŸ

everything was clean including the pool. they had nice staff!

the staff is always wonderful. location is great. love the pool.

the pool area was exceptional. we had everything we needed and the staff was very helpful.

swimming pool

my kids love the pool and game room.

the decor is fun, the lobby set-up is great, plus a free pool table and board games

they upgraded our room, and the pool was an absolute blast cleanest place i’ve ever been as far as hotel, and the people were

the pool area wasn't decorated and uninviting

garbage cans for rooms, pool was cold, only one waffle cooker in breakfast area lots of people lined up waiting to make

breakfast was poor and no swimming pool open

was fine, room was clean, pool could have been lil bit warmer, nice to have plates and a place to

room are clean and the pool is great

and willing to help with my questions, nice size rooms and kept clean, loved the pool and hot tub, breakfast buffet was very good and lots to choose from

pool was cold.

only the pool was available and it was cooler than i like it

the pool was in working condition which is always great to know

pool was freezing

they said the pool was closed.

loved the breakfast buffet daily and swimming pool

nice and clean pool was refreshing

i liked the pool and good breakfast.

the location is great, the staff was great & the pool.

gym and pool area where nice

great breakfast! quiet, clean, comfortable. teens liked pool.

pool was closed

pool and hot tub were our main attraction

even during covid they did their best to provide decent breakfast options and the pool was open

liked that it had an indoor pool and gym but was not able to use it

100% pool n spa

there is a pool and spa that is great to use after a long day

pool access

covid changes like pool not open and restaurant take out with small menu

nice indoor pool and hot tub. it?s very clean

the pool and hot tub were nice, and the breakfast was hot and ready

staff were very helpful and friendly. pool was good.

the hot tub and pool area was clean and relaxing

the beds are too firm and the pool was closed

rooms were good food was good swimming pool was always

hotel was nice and clean, breakfast was great, pool was clean and nice also

pool was out of commission.

the pool and hot tub were not open.

the pool, the size of room, ease of us. convenient options for purchase.

the biggest reason we were excited for this stay was the pool/spa room, however it was closed for the entirety of our stay

only thing i can think of us that the pool deck is extremely slippery

breakfast, swimming pool and spa

the suites were very comfortable. the pool and spa were nice and breakfast was great!

floor around the pool was very slick when wet.

wonderful staff; excellent room layout; welcoming entrance; nice pool and fitness center;

were great, kitchen, rain shower, sofa, big bed, pool,view of mntn, nice variety at breakfast, staff very helpful, will pick up at train, airport,

cold water in swimming pool, everywhere a/c switched on even if outside temperature was around

loved the pool facility and the free breakfast

we had fun in the pool and the room was clean n fresh

nice spacious room, great location close to the airport, good shuttle service

the room was spacious, the breakfast was fine, the people were quite nice

nice big rooms for the kids and i.

difficulty in opening the door to both the room and the bathroom; lacking any ventilation in the laundry area so when the dryers are

staff friendly and very helpful. nice breakfast. great location when traveling.

was pleasant, efficient and helpful, the shuttle service was so helpful, the rooms perfect, the pool nice and the breakfast an added bonus

the pool wasn’t open but that’s okay because i loved everything else

the room was clean and modern, the staff really nice and there was a pool!

i love the hotel service and the heated pool. thank you. i will reccomend this place to others.

kids enjoyed the pool

under remodeling no pool or hot tub did not know that when i booked

the front desk said the pool was open but there was a sign on the door and they couldn t get a hold of maintenance

pool and fitness center good. staff very friendly and helpful.

small pool.

seems like every time we stay either the pool or hot tub is down

small pool

the swimming pool and hot tub were nice and very relaxing

booked this place purposely to have the pool and hot tub to use after we spent 10 nights in an rv, touring alaska

friendly staff, hotel amenities, and it has a swimming pool and hot tub.

nice hot tub & warm pool!

i ve stayed there 5 times? the pool has never been open ud83eudd37

was rude, hotel was dirty, pool was not usable because it was too cold

the coffe bar was nice, the pool table by the hour was great

wifi was very bad, no pool, no breakfast.

too expensive for no free breakfast, no pool