air conditioning was out in the lobby. pool was closed

we can't control technology but, then i asked the man checking me in if we could go swim and the pool was brown and

clean, nice location, friendly staff. small fitness center and pool.

the pool was super small and none of the housekeepers spoke or understood english.

pool was small, it smelled musty and was warm when you walked in from the outside

pool was closed

concern - my husband stayed by the pool to visit with friends while i took kids up to bed

was told pool closes at 10:30

the pool was dirty and looked like it hadn't been cleaned in awhile.

forward to take a swim but the pool was filthy, never got to use

pool is looking at the car park which made me feel uneasy using it.

the pool hours were great, so we had time to enjoy those amenities in our schedule.

very clean and nice pool for after work,excellent air conditioning

only thing that i wasn't pleased with was the pool

maintenance issues including a broken sink faucet handle in our room and a broken pipe at the pool

the pool has broken bricks thrown off in the bushes and broken bricks laying around the pool the hot

pool could be cleaner , noise from overnight trucks.

pool :( sad , in the middle of summer during a baseball tournament the pool is not maintained

guy smoking in pool area

pool hours

the pool had a bunch a garbage in it.

there is a pool (didn't use)

outdoor pool, and indoor fitness area

outdoor pool, and indoor fitness area

ng bed, lamps, desk, table and two chairs), large handicap bathroom, small outdoor pool; a number if items were available for breakfast; price was under

location- easy parking clean pool staff was nice

the rooms, grounds, & especially the pool were clean

super great room. my grandson loved the pool.

clean pool and rooms

only other disappointment was the pool

building with paint peeling on doors and frames, pool appeared dirty but again could have been paint peeling (i didn't take a closer look)

the young ladies i had with me did so enjoy the fitness room and the pool

pretty much enjoyed everything, but i was concerned about the swimming pool

pool was fantastic and well maintained

the pool was refreshing

the staff was great and very accommodating!! i loved the pool and the breakfast was great!!

i would have loved to swim, but the pool is not open yet

pool was dirty with a lot of bugs

there was a pool and work-out room, but we did not use either

staff, location, and the pool

swimming pool was closed as it was under maintenance

pool wasn’t available to use even though it was 89 degrees

courtesy, pool horrible , b’fast almost not existent , overall maintenance very bad starting from broken

the swimming pool was filled with ants

pool restrooms were dirty, other than all was good

the swimming pool was open this year and my son enjoyed a dip

king size bed was comfortable, liked the pool, and close to anything you would need,and wonderful breakfast

no indoor pool or hot tub

needs more shade at the pool

we walked in we could smell the chlorine from the pool at the entrance

bed was wonderful. pool and hot tub was a dream.

the indoor pool was perfect for us after riding over 100 miles on a bike to raise awareness for ms

chose this hotel for the pool

the hall near the pool was constantly wet from the poor pool location

pool was cold but spa was warm

spa was warm

the staff is so friendly and they have a great real breakfast

the main reason we reserved this hotel was the indoor pool and spa and we find that the spa was turned off and cold (with no one knowing how to turn it on)

was ok, i don't usually like the breakfast at any hotel/motel but this one was satisfactory to my

pool was a little green

the room, the pool, the gym, the breakfast, and happy hour all was exceptional

parked on the front row next to hotel and pool

pool was dirty water looked green

pool too deep for our 5 year old to stand

the sparkling pictures of the pool are a lie, it’s been closed for months, the lobby looks like a war zone, there are

the accept all dogs with only one pet fee it was an amazing stay over all, will definitely go back

pool was closed and there was no breakfast i think hotels should lower their price because of this

i loved that they didn't have carpet in the rooms. my kids enjoyed the pool area a lot.

we loved the pool and our room was so nice honestly seemed like it just got renovated

the pool wasn't open we tried to cancel, couldn't, so we stayed one night only

that everything closed , even the pool .. people getting tired of the covid crap

it was a clean, and quiet location. my daughter and grandson loved the pool area.

walls, no pool access

gym and pool were unnecessarily still closed

pool closed... but due to covid procedure.

$150 a night for two nights and was very disappointed that the pool and gym were completely closed

apparently we were the only guests left for breakfast and they were very nice and waited for us

breakfast,location staff, the only thing was the price

was a lot of food selections for breakfast

breakfast was excellent, far better than at many equivalent establishments

would like to see the breakfast room left open to use napkins are spoons in case we need them.

didn't eat breakfast. location was good and access was good.

the room, breakfast, and location were very good.

the hotel is transitioning from a best western to a days inn. breakfast was very basic.

breakfast was not available as advertised on website.

location, the size of the room, the continental breakfast, the complimentary late checkout, overall friendliness of the staff

the staff, the room, the pool, the food, and the prices...... awesome....

pool was dirty and very slippery and latter was broken

the pool looked dirty.

were hard not enough water pressure swimming pool was green and closed you had to pay for breakfast which was not mentioned when we booked

it was also right around the corner from the water park

pool, laundry services, breakfast free, pool

pool area was too humid

the pool was out

i wish the pool was outside

great location,liked the room layout. the pool was great

musty odor. the light breakfast was too light. pool area was a little worn.

i liked the room and the pool

the place was spacious and clean. pool was great. breakfast the best ive had at a hotel.

did not use the exercise facilities or the pool

pool was very small.

the pool was a bit small- appropriate for a hotel, but still would like it a bit larger

the pool was not operational although we didn't want to use it anyway.

they have pool and hot tub available

breakfast, pool, gym & kitchen in our room were sooo amazing

we loved the pool

the swimm pool is a little small.

my granddaughters liked the pool!

beds, pool & fitness center. granddaughter loved the cookies.

swimming pool

pool is small and in the shade, but you can also walk across the parking lot to a sister hotel with

i thought it had an indoor and outdoor pool. sadly, it did not.

else was wonderful the pool and hot tub lovely the food and drinks was great and the room was very comfortable and clean

indoor heated pool

the water was cold on the indoors pool.

pool was really small

pool was ok, but i thought there was a hot tub looking at the pics

the breakfast, pool, basketball court.

there was no indoor pool.

location and also closed in pool area

clean, great location, nice pool and outdoor sitting area and very convenient to houston, prairie view and other surrounding

the design of the hotel, the breakfast and the pool.

indoor pool and pleasant service!

the kids enjoyed the indoor pool everything was clean and very comfortable

indoor swimming pool, free breakfast, clean room etc

the facility was not open, not even the pool.

i loved the breakfast and pool, the beds were comfy and the entire hotel was really clean.

there is also a gym and pool on site

close to the mall with lots of restaurants close by. good breakfast, nice pool.

indoor pool

the swimming pool was indoors and a nice size for all ages!

pool/hot tub was nice.

pool and hot tub wasn t working.

pool with a ramp

pool area was very nice , could have used more lounge chairs

loved the look and the pool and our room the shower

nice bar and can sit talk and eat in the common area

the gym was fantastic

in staff was in a hurry to get back to the bar to socialize and rushed us

bar was great open till 1 ud83dude0a we love that

they have a nice and clean gym

pool was fun

pool was not huge but kids loved it, bartender was great, beds were very comfortable

the breakfast was great. pool was nice

pool not used so much outdoor space to eat

were no pool towels out at the pool so i asked the front desk for towels and she was able to accommodate us

she did tell me while in the building you have to wear your mask but the pool was still open and even though they normally have the breakfast buffet don t worry because

the pool was open and my kids loved it

but i can say the pool area could use an upgrade on the chairs for next summer

close to our kids .spent time in the pool.

room was excellent, used the pool, and breakfast was good

pool is in the other hotel but its warm weather in texas so not a big deal to walk over next door

stay was nice, we were a little confused about the pool and free breakfast

the only problem was no pool other than that the place was the bomb.

pool need one more

no pool ;(

the breakfast was a joke, just toast and jelly with cold coffee. there was cereal but no milk!!

breakfast is a joke

i was checking out early during the breakfast window

breakfast bar was extremely limited

of hot food for breakfast, some bugs on the floor in the room, hard mattress, and hot room when we came in

love the staff!! so friendly and helpful!! we all enjoyed the pool too!!

we also had a great time in the hot tub & pool

also, no big size towels for the pool

the rooms, staff, breakfast,pool etc

pool, breakfast

jacuzzi is separate from the pool

the pool water was a little cool

only thing i didn't care for was the pool was to cold to swim in very long and swimming towels were so small and unavailable unless you

heated pool and fantastic hot tub make it worth it!!!

kids loved the pool, our ac went put at home so it was a blessing

there was no wifi tv didnt work

ample parking. good location. clean rooms and good room service. fully equipped kitchen

the parking can get a little crowded sometimes.

the overall look of the room and the cleanliness of the kitchen and bathroom

they offer free wifi but the signal is so weak it's really non existent.

the only concern i had was the pool required some attention. maybe some water maintenance.

we waited for a late night (11pm) pizza made by the hotel, and told my son they’d “reopen the pool just for him”

the pool was not working

the pool was nice & clean

also being someone from the north, the outdoor pool came as a huge surprise when we couldn’t do our days plan because of the rain

fitness center was subpar

if i hadn't been so tired when i got in, i would have taken advantage of fitness center

staff and breakfast were excellent

and hallways smelled heavily to marijuana odors as well as in the stairwells and the fitness room

it was a great location with breakfast and the cost. aaa

we really enjoyed the pool and the extra large hot tub

the pool was closed and that was the main reason for use chosen it again this time as well we were

the pool area was dirty and not lit! very dangerous!

pool was closed for work on it

we'll be back with the kids because we know they'd love the pool

very clean and the staff was nice. the breakfast was good too!

breakfast was very tasty too

the bed was comfortable and breakfast was good . my room was amazing.

breakfast bags were a great idea - especially with the pandemic

we liked everything except maybe the breakfast. it could of had a better selection of food.

clean, pool

so hot, the roof was leaking, one of the elevator’s floors was not good, creaking, the indoor pool room was cold, pool was freezing

very friendly, my son utilized the fitness room and my grandson, nieces and nephew utilized the pool

i couldn’t enjoy the pool due to personal schedule

the pool was always comfortably warm

pool wasn't heated and hot tub did not work.

only thing would be the coldness of the pool - i don’t know if that had to do with the time of year we were there - we could only spend

pool was closed for remodel. should have been posted online or we wouldn’t have booked there.

the inside pool

the pool was not open. the breakfast menu could change and not be the same everyday.