excellent customer service, great onsite restaurant and a nice pool.

pool were not working

the pool area clean

best thing was the pool

pool was ice cold

cozy lobby, nice small pool area, live music one night while we were there, great restaurant.

heated pool and onsite restaurant

nice amenities, pool and jacuzzi were a favorite, i enjoyed the bar and restaurant, and i loved the spa

we had a small seating area outside our room near the pool to have morning coffee and the town is a short walk away

the pool & hot tub were an added plus

there is a wonderful breakfast, a pool, quiet rooms and kitchen areas

small pool, gotta pay for parking, room cleaned was clean but some spiderwebs in room.

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

the pool was so super small. the online pics were very deceiving.

i also appreciated the onsite gym and pool

comfort, location, cable, wifi, breakfast, pool

pool and jetted hot tub was awesome had it solo 4 out of 8 days

pool and hot fob area

the pool and proximity to park

breakfast is great, pool area pretty. proximity to campbell excellent

small pool, but they have one

room is at 1st floor near pool

bed pillows pool front desk staff

the pool closed at 10..

great front desk staff, unlocked clean pool and hot tub spa

the pool was very dirty. possibly because it hadn't been serviced yet for the season

nice pool area, nice clean room

there was an outdoor pool and jacuzzi, but the weather didn't permit

warm pool even though the weather was chilly

the room was big , great breakfast burrito! pool and hot tub we're good as well!

pool and bar being open was nice, also a gas station and a applebees in the same lot

no towels by the pool

friendly people loved in february the hot tub and pool was heated use the hot tub

staff, the great sized and well equipped rooms and most of all the kids loved the gorgeous pool with lovely landscaping which was always mostly

it was modern and clean with a lovely pool and gym

convenient, pool, good room size.

excellent place to stay . breakfast was delicious and people were very friendly .

room, well lit, comfortable desk, excellent kitchen, excellent breakfast, complimentary apples and cookies, pleasant and helpful staff,

the kitchen included with the place,

due to the covid they did not serve breakfast which was included

great pool and restaurant also

the only downside is we could not make full use of the facility pool etc due to covid restrictions

morning breakfast, big room, balcony, atmosphere, staff, pool

pool and roof terrace are a real

pool was closed, which was a bummer

nice hotel but for a 4 star, i expected a pool and jacuzzi on site.

communal areas disappointing business rather than tourist focus no pool

the pool is a 3-5 min walk from the hotel. it is shared with the nearby apartments

tough to find and the pool was shared

absence of a pool, although it was my fault for not checking, i ve always assumed a four star would have a

the fitness center, the pool and the room are very nice, clean and new

pool was great

pool was cold

the pool was nice too even though there wasn't a

loved how there is a bar and open heated pool pretty late

nice pool and workout room

, pool table, lounge areas, pool, gym,

pool hard to access

friendly staff and well located....price good.....i like the pool table....and free parking...

it has great amenities, electric car charger, pool, restaurant, etc.

clean, nice rooms, pool, mini market and restaurant inside.

quiet hours is not enforced, people were laughing at the pool until at least midnight

advised there would be no pool open due to construction before booking

the pool and exercise room and light in pool worked!

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

swimming pool could have been a little more cleaner

the pool was closed which is understandable due to covid.

small parking spots. pool was closed too

salt pool made me feel sticky but felt better after a shower

pool had people drinking alcohol with children around them and not staff

pool looked great, (didn't use) and breakfast was great

pool and hot tub were a welcome aspect after working all day

pool hours

room was spacious. breakfast was good. pool time was nice!

awesome selection of breakfast food and nice outdoor area with a pool table!

laundry room

am allergic to tide laundry soap

laundry services are cheap

laundry (takes quarters) and ice machine on the property

they ran out of breakfast maybe next time

there was no breakfast and the pool was not open.

is good but option for vegetarian is less on breakfast buffet

no breakfast

breakfast simple cereal, juice ,coffee

the pool was amazing feeling

heated pool, i stayed 2 different times, the first time, i had a deluxe room and its location was better

value of the room was great, front desk service was good and we enjoyed the pool on the hot day

pool was green the , the breakfast was not a breakfast it was an apple and a cookie not wat i would

heated pool

pool and hot tub closed

the pool was closed at the time of stay

pool area closed

pool could use an update

if i was to be picky i d just stare the pool was out of use

has a pool and a nice breakfast every morning

pool was out of service

enjoyed the breakfast, the pool, and the gym

i checked out a beautiful pool but without swim trunks decided to give it a pass

we loved the swimming pool

loved that it as inexpensive w a pool the rooms were big and when i needed a cot they brought iy right to me

room was nice, the staff was friendly, the location is great, the pool light didn't work, and needed some chlorine

everything. restaurant was perfect bar was perfect. pool was perfect. i loved staying there

pool and room offered everything i need: micro, fridge, good tv

friendly service with a smile. sparkling blue pool surrounded by roses and green grass.

was exceptional (clean, fresh towels daily, tidy room, foyer/halls spotless), pristine pool with shaded seating - breakfast buffet and evening menu was fresh and delicious, bartender

i want to thank them for the early check in flexibility & the pool and breakfast was the best

they have sleep number beds. they have a cabana relaxing area around the pool. nice gym.

the pool is a lil bit cold but amazing spa.

i like that they had a full stocked bar inside heated pool 24 seven jam free breakfast include quiet area

great garden and pool area made me felt like in hawaii

staff member was very helpful when checking in. pool and spa were nice.

the pool is really nice with trees and landscaping and comfortable chairs

the pool

arrived on a saturday afternoon and there was a lot of activity in the pool area with children and adults enjoying themselves, while being considerate of others

a one week stay, the breakfast, the storage in the room, the amenities and the cleanliness were so necessary to make our

didn t like the breakfast bag

the kitchen staff was great too

there is a small kitchen that we can prepare for us something too eat or drink

great location for events at levi stadium. clean, quiet and good parking. friendly staff.

plantation shutter on far left in room #103, pool and hot tub drained for the winter but they looked a mess out my window

the pool could have been a little bit heated, that would have been perfect but it was warm outside so

pool not functional, but they are fixing it up so will soon be made available to

the pool nog being open

ample breakfast, big room, nice pool, friendly staff, great location to downtown san jose and the airport

amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations

the pool area was maintained and refreshing

managed, excellent reception, beautiful room, excellent bed, awesome work out room, the pool is sparkling, and breakfast was fabulous

breakfast and pool were closed but it was due to covid

the pool is great

new and clean hotel. media room has a nice pool table.

spacious with plenty ways to relax with family in media room and pool table.

bigger pool or a heat spa.

friendliest staff nothing was too much trouble,the standard of food at breakfast was excellent,the room,bedding,towels very good

nice taste breakfast, we had pulled pork tacos

pool not clean

pool, steam room, gym, nice clean comfortable suite with kitchen, makeup table by closet

the pool location and the hospitality room size was too small

hot tub, pool, a lof of restaurants nearby

the pool and hot tub was small

), the room was comfortable and clean and we utilised the swimming pool

due to covid-19 the bar and restaurant were closed also pool area and gym

having to pay for parking. the pool was very small, looked a lot bigger in the pitcher.

they had a gym and pool that was open.

the pool facilities could use an upgrade

pool was a little small

the pool was sad looking

the pool is smaller but nice

the pool was extremely small and there was no hot tub - that was the only bummer

the swimming pool was covered and very small.

the breakfast was good. and pool.

nice small pool & seating area

cleanliness of room. large rest room area. pool open

pool/jacuzzi not heated.

pool and hot tub where to small

minor maintenance issue, toilet seat loose. no room service other than dinner.

over priced. no room service. restaurant and bar menu nothing special.

they do have a great gym and wonderful out pool and spa area

room service was quick, friendly and delicious

room service never cleaned our room once the entire stay as well as no microwave in the room we

the pool is amazing and the lobby bar is a charm

the pool was so relaxing and the bar

upon arrival we learned the pool closed due to remodeling.

the pool is great

clean, comfortable, great location for sjsu and downtown, nice pool, great staff

the staff, the pool area, & not to mention the room, it was exceptional

the pool was beautiful

to request pool towels twice; i waited about 20 min after asking the first time then had to go to the front

pool is well maintained

i also wished they heated the pool as relying on the weather to warm it doesn’t make it warm enough to enjoy

old building i picked a hotel with breakfast the kitchen was under renovation in the morning between 07-10 you are supposed to get a small paper bag

not a regular continental breakfast

breakfast

was expecting full breakfast, but the kitchen was closed and they provided only little bags with snacks

breakfast was excellent ,we want to say hello for alma she caring the kitchen was so helpful and nice

the respectful staff. great breakfast selection, nice pool area very clean rooms.

the jacuzzi the swimming pool and the big breakfast

nice pool, great breakfast, clean room.

the pool seems lovely but we didn’t use

nice pool area

there is a pool.

pool & breakfast were not “available” during my stay

the pool was not in use

understanding of what it is that i needed and expected, we asked to stay a little longer in the pool due to heat, they agreed

do they get a breakfast in the pool everything so i will s stay it again

the hot tub and pool were nice

i liked that i was close to the swimming pool

i was forced to listen to those noisy kids having fun in the pool until late night

they charged 15 dollars for parking. the pool and swirl pool was not properly cleaned.

the pool was warm, so this was great.

pool outdoors would have been great- but not quibbling as did not have much time to enjoy the

the lobby pools and room were good. staff was friendly. room was big and clean.

was not notified that pool would be closed for special event

pool is not open yet due to covid

fitness center, patio, pool area, shuttle service to airport

hour with free snacks and drinks, great breakfast with omelets made to order, nice pool, nice hot tub, large rooms, low price

beautiful and large rooms. great breakfast. nice heated pool

it was fun to sit out at the pool and have a free happy hour glass of wine

the pool was clean and relaxing

nice pool area

view of the pool

my kids enjoyed the pool

i didn't use the pool, but looked clean

the room looked out at the pool area and inner courtyard, giving it a sense of privacy, and very sound proof against roadway

the pool and small gym

pool area chairs etc really need to be replaced and there should be clear instructions for the hot

rooms are super clean! nice garden property with pool and jacuzzi.

nice pool and hot tub, although i did not use it

pool. beautiful room.

the pool and jacuzzi were great too us and was able to exercise in the gym....

large room, pool and spa

was excellent , the desk clerks were super nice and helpful, the location was good , the rooftop pool was nice to have

covid has caused many hotels to put additional restrictions so it was a bummer that the pool was closed and the breakfast was a grab bag, but we appreciated the precautions being taken

the pool and hot tub were very nice, and breakfast was included

the pool was small

pool was a little small and there didn’t seem to be a manager on duty to watch over the pool area

free breakfast, pool

the rooms were nice, clean and well appointed. the hotel pool is heated which is a big plus.

swimming pool and weight room open

cleanliness, friendliness of staff, good breakfast with many options, nice pool, ample parking

about this place was just amazing ,we enjoyed the pool and breakfast was sooo delicious

heater was broke in pool. no bathtub in my room.

i wanted to enjoy the pool but we didn’t have time too

we enjoyed pool to relax after a long flight with a stop over prior to an onward flight

no indoor pool or jacuzzi.

the pool was warm and open late and so was the gym

the pool hottub were great for us to play and workout

i m probably going to try and find this brand when i get home:-) the pool was very large and the hot tub was as well

very comfortable, lovely pool area and gym.

pool was cold expected heated for october

big comfortable room shower pool & jacuzzi

comfortable pool to sit by and restaurants are within walking distance

after returning to our room, i stepped outside the patio door to look at the pool and hot tub, and i was pleasantly surprised to a find a softly cushioned lovesest shaded by

lobby and guest rooms were spacious with nice decor and a beautiful courtyard,pool, and hot tub

were wonderful pool was refreshing location was awesome the breakfast was a great

modern look awesome pool amazing staff great breakfast clean

the pool was amazing and the fitness center had a treadmill which was great

was very helpful with everything i needed , pool was nice , free uber to shuttle was great too - location close to airport is nice , breakfast

the breakfast, specially the juices, room with modern accents, everything very clean, the gym and pool just perfect, i used every day, i really recommended this

pool needed to be clean so didn't use it or it's outside sitting area

saw a picture of swimming pool and hot spa after that i went there is no hot spa at all also need some more heat for warm in

my kids loved the indoor pool because the water was heated

the staff was friendly and the pool was warm

access to the pool

no jacuzzi in the pool area.

was clean and nice, great swimming pool, light large rooms. all you need in place.

would have loved to use the pool but current circumstances prohibit it.

the pool was great as well as the gym

breakfast lobby pool all the facilities

pool is cold, no free breakfast, need to pay for parking, no complimentary coffee

the pool was great

hot tubat the pool

the room was very spacious and clean. pool was very nice too! many options for breakfast as well

comfort, cleanliness, staff, room and pool

the other issue was the swimming pool was too small

double bed was on the lower floor near swimming pool and staircase so kind of noisy.

should be set further out away from the breezeways leading to the rooms in the garden/swimming pool area

easy access to the pool, you don't have to walk through the lobby, there

our room was next to the pool so it was a little loud, which is expected at a family hotel

the pool and spa

property was very clean, offered a grab and go breakfast of your choice and was really quiet

like the breakfast and my kids love the bi-level suite

clean, very nice staff, room configuration great, kids loved playing basketball

location, kitchen, quiet, parking close to unit.

very nice room, kitchen, easy to park, top location, top price-quality balance