personalized service, amazing food, clean pool, great view

pool, rooms, and hotel staff are all excellent

are complaint a bout the rooms because are stain the courtain,pillows are old and ripped,the pool looks dirty even you can't see the botton

,the pool is duty and broken in the ages ,very old, towels are rippep, the shower smells horrible, the

in the lobby, elevator, pool side, the beach

pool was a little noisy by times...

disgusting - it smells like dirty bathroom all over the place, specially around the swimming pool

super clean rooms and pool areas.

sitting on the deck and watching the boats and listening to the children in the pool below us

i like the pool

pool, the beach, the sound of the waves and the restaurant el marinero omg

we knew going there that the ocean wasn't swimable but they had a lovely big deep pool

pool chlorine levels where to high

it was clean. the staff vary nice, the ac working properly, the swimming pool nice.

beach access was blocked and pool water did not look very

fridge, water pipe sounds in shower , no pool towels available

is hard to find because the police station is next door and pool closes at 9pm would be nice if pool closed later

the water in the pool is very cold

i like the location and pool

beautiful large pool all to yourself

beds, hot showers, clean pool

pool was great

a lot of food near by as it’s on the outskirts of town many locals seemed to like to stay here, pool area was frequently used all day into the late evening with people drinking and playing music

the terrace and pool.

the location is good with a pool .

the pool is small but close to the beach was great

pool was oky as well as the beds, view to the ocean was good , we were able to see whiles swimming

small kitchen and close to the beach and some stores.

convenient restaurant. ate a very nice lunch and dinner there. the breakfast was outstanding!

the reservation state's breakfast is included

breakfast was passable.

very clean pool

loved the pool and the area.

good breakfast at the hotel just beside

room was good ,staff were friendly and the breakfast was very good.

pool was amazing – great sea view and sunset

jacuzzi is a mini pool

pool was nice, right on the ocean

pool where great theres 3 one jacuzzi, adult pool and for kids

no lounge chairs around the pool area. only tables and chairs.

close proximity to the swimming pool made for noisy evenings.

view, on beach,nice pool, friendly staff, nice to have breakfast

pool and beach service. excellent staff. safe and comfortable.

loved the pool and beach area

was not made aware of the renovation work which impacted on the pool area.

the pool and room were very nice

was a nice size and had a great view of the water pool was a decent size and was just outside our room beach was not crowded and we could sit and

need a second foot- wash & safer stairs on north end of pool area

we ordered some french fries when we were by the pool and after half an hour of waiting had to remind them of the order

pool could be cleaner

the deck had good chairs and table overlooking a waterfall pool for aesthetics and white noise, no swimmers

only thing i disliked was the pools closed early

my biggest complaint is how many people save chairs and then don t come to the pool for hours

be served the top shelf brands at the bars; although the property discourages saving seats by the pool, it still occurs, but not a big deal; if choosing to sit by the beach/tide pool area, the

it was nice having an adult and kid pool

private beach, great pool, good food and exceptional service

great poolside bar - swim up from pool if you wished

i loved the people the grounds ,the pool and our beach

the pool is huge and it is easy to social distance from the neighbors

the view and the pool.

pool area is lovely with beautiful flowers and greenery

pool has to much clorine

nice views. nice pool.

place to relax , beautyful views of the sea and mountains, i had the pool for me only , it was cold

crap in the swimming pool, they used the vacuum cleaner and the swimming pool was ready to use

good place and nice pool

the pool was nice, as same as the staff!!!

very clean room as well clean and good condition towels pool area clean as well as the pool

the pool was lovely

parking, restaurant on site, ac worked well, quiet location though if your room was near the pool it would be noisy until late

pool and spaces i m the room

room with a balcony overlooking the pool and ocean

the beach was just down the stairs from where the pool is

there was so many people, we didn't use the pool because it was full

like 5 stars but good the only thing is you don t have access to wifi in your room, only at the pool and the charge you like $75 pesos wich is around $3

staff at the pool and valet parking were great

food room view kids area

staff at the pool and valet parking were great

food room view kids area

bar staff was friendly as well as the greeters

the pool was big and it had a playground around too

enjoyed the swimming pool, very relaxing

large rooms comfortable beds soft pillows huge bath super clean great amenities gym pool etc .

cleanliness of room and pool good breakfast

pool cold and in the shade at300

love the private beach, the warm pool water, and the sunset view from everywhere there.

friendly staff, quiet location, nice boutique setting, at the beach, lovely pool

great start with a nutritious breakfast, was quite, great staff.

food and swimming pool for kids.

is not friendly, the facilities are old and bad managed, the restaurants are not good at all, the pools are dirty and lack of clean, is not a beachfront hotel, you need to cross a dangerous highway

the pool

the play/game boat in the kids’ pool was covered in a moldy, slimy texture, and i saw a few children slip because of the poor

were a lot of people, when i asked for pool towels, there were none, and i had to wait 1 hour to get some

fixed and when registering at the hotel were different prices of course higher prices, they said kids were not included

pool tiles are falling off so kids cut their toes up, and honestly the best part of our stay here was the drinks and

kids swimming pool needs to have maintenance

facility needs an upgrade more pools for kids maybe

would like to go when the renovations are finished, so i can fully enjoy the pool and have a restful night with the blinds open

the town of manzanillo is very hot and humid this time of year but once you got on the patio/pool and could feel that ocean breeze the heat and humidity disappeared

also, it took 1 1/2 hours to simply get quesadillas and guacamole poolside

location is beautiful, the room and bed comfortable, the pool and restaurant area lovely, the staff very friendly

recommended for the elderly, no phone in the room, no hand rail in pool entrance it was too slippery and to me that's a big minus, people had the music on one night

the shower did not work well and the swimming pool was very dirty.

pool was great, the beds are hard as rock and the first attendant the young lady was exceptional

clean pool, nice staff, spacious suite, good a/c.

location and pool

the pool looked really nice and clean

nice terrace and pool, in a good location .

very close to the beach and the pool is pretty nice

the pool, friendly people

very quiet place with a swimming pool and fantastic seafood just steps away

has 5 units, beautifully decorated and all facing the pool and ocean

relax in the pool or walk on miles and miles of beaches

whale watching can be done from shoreline or pool deck

pool

loved the view, walks on the beach; the pool and the unit

staff swimming pool food

from the location to the pool area to the rooms and very friendly staff

the quiet, private pool for adults only

view..pool..food service at pool..breakfast

i loved the entrance , lobby, workers, rooms, pool, bars, cigars, and location

pool is smaller than picture but well

who ran this hotel were wonderful it was clean bedding was clean but it s a older facility nice pool close to all

simple, clean and comfortable rooms with a beautiful courtyard and pool

pool. location, not so far away from restaurants. go to le quetzal de laura restaurant

good swimming pool