it was nice and clean and the breakfast bar was good

breakfast bar was really awesome!!! really!!!

the gym also had a stench and old , not working well equipment

location is good and nearby restaurant, bars. gym is ok as seems only few people use it.

the carpets were not very clean and the gym carpets were terrible

the pool was great for my family

clean rooms. nice pool and hot tub!

the staff was very friendly.the room was great. the pool was fantastic after our long drive.

the kids loved the pool area

the pool.

the hot tub wasn't working, and the pool was cold.

loved the amenities including pool, and hot tub spa

liked the pool and jacuzzi, there is a nice patio behind the pool

the indoor pool was freezing

hot tub and pool were excellent, they served a hot breakfast.

pool was nice too

floor in hall and elevator wet from kids running out of pool.

breakfast was great. lots of options. kids loved the pool. staff are excellent good location.

very clean, warm pool, great free breakfast!

clean rooms, friendly staff, heated pool, and good variety for breakfast

the pool and hot tub downstairs were open until 10 pm

pool & hot tub were nice- my 2 year old grandson was with us & he enjoyed the stay

i used the pool and hot tub and both were very clean

pool was out of service again!

pool wasn’t open half our stay

that the pool wasn't in use!

the pool was cold

please get the pool re-opened!

the pool was finally open! stayed there two times prior and the pool had been closed.

i don’t swim in hotel pools really, but we went in to take a look

pool was down for maintenance and cleaning person was outside my door cleaning room across the way

pool stays open late

the pool was closed

pool was a bit lack luster

like the pool and the gym

door was warped and very unsecure, swimming pool was not open

no elevator and the pool was closed.

the pool was closed

awesome staff and property. pool was very nice and clean as was the room. great location.

the pool was very small and dirty

looking forward to pool area but was closed during the week

everything pool

charged for the pool.

check out average time but with the pool it would be nice to have a later check out

outdoor pool was closed because they didn't have a lifeguard

pool had a bad odour hence couldn’t use it .and too small. overpriced a bit

also the pool wasn't warm because the heater was broke so we couldn't use it

the hotel had many amenities including breakfast and a pool.

pool area had a strange natural gas like odor

pool, gym, location to kingdom bound and stores is excellent

room was huge had dining table couch pool was very nice

was great the room was very comfy + our son had a blast especially in the pool we've been looking for somewhere with a pool that was nice and descent an away from home we're

website said it had a heated indoor pool and it didn't not was the pool it had an olympic size like you said

the pool

the pool.also the rooms are pretty big

the pool

swimming pool

the pool was closed as they were doing renovations.

the pool was very warm and the staff was phenomenal

pool

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

the pool!!! my girls loved it!

the hotel is having free breakfast. the fitness area and swimming pool are also available.

large and spacious pool. rooms in great condition

kitchen served amazing food and the pool was also fun my son loved being able to go there every day

loved the size of the room and temperature of the pool.

wanted to get in pool but it was too cold in the hallways last night maybe heated pools

pool temperature was so perfect after this super cold

fact the pool was temporarily closed in the morning for cleaning

location, front desk employees, the pool and clean facility

convenient location . like the fact that it has a restaurant and bar on the property

the location was great. the bar was great. the accommodations were fantastic. had a great time.

great location, nice atrium, pool, and fitness center.

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

the bar staff. we ate there. didnt have good customer service experience

the cleanest and home feel of he rooms and hallways and the pool

pool was clean, hot tub was very nice, pillows on the bed, awesome

the pool and hot tub were well needed, the beds were great as was the staff

bigger pool towels but was fine

loved the pool and whirlpool and room was very cozy and clean

the pool area was clean and easily accessible from our suite

no pool towels in the pool room

hotel pool was cold despite being advertised as heated

nice pool too

pool was way too cold

i had to take my towels from the room to use in the pool area, and i had to pay to wash and dry my towels in order to use them in my room

there is a breakfast every morning and an indoor heated pool

big pool

the pool!

the pool was closed

it would have been nice to have a hot tub with the pool, but the pool was awesome and clean

restaurant and pool on premises great for small children.

the pool and fitness room.

pool was great to help keep kids occupied

we didn't use the pool or gym so i can't comment on

indoor poolud83dudc4d

think you should have a bit larger pool, considering you market to families

like it all for.our.ahort.stay breakfast.l was outstanding and the kids loved the pool

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

clean, comfortable and attractive. the pool was a hit with our grandchildren!

did not like that the pool was not open

the pool was closed.

caused the pool to be closed for the first 2 days and the lobby level/check in was a bit mixed up

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

i wanted the rooftop pool like the online site said

pool was closed

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

clean and pool area is nice.

great staff - very friendly and helpful. pool and gym facilities outstanding.

pool water was chilly

i liked the space, the pool, gym and restaurant

the kids loved having the pool and the restaurant across the street with tableside mario cart was a big hit

pool was closed due to lack of cleanliness when arrived but clean the following morning.

really wish they had qtips and the pool water a little warmer but overall i loved it and they should have warmer blankets to the

on-site restaurant and all of the other hotel amenities you could want (breakfast, pool, fitness, etc

lovely rooms and outdoor bar area

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

beautiful bar on the roof and great restaurant in the lobby

pool hours

like that you have a pool, fitness room, offer complimentary breakfast and the workers were

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

pool wasn’t working.

the pool area is not the same you see on the website

you guys need to make sure your pool is a lil more heated. the pool was beyond freezing!

the pool & hot tub was awesome! it was very clean. the room was also very clean. it was quiet

the pool and the hot tub.

more time in the pool

pool area was oppressively hot

pool and hot tub were wonderful

the rooms the pool just the service was great

nice pool and hot tub

the pool was fantastic and so was the room

the pool

great room, great breakfast, pool was heated and nice, staff was very friendly

it was clean, very accommodating. the pool was perfect ;)

was spotless and so relaxing hall were clean & quiet staff was very friendly & helpful even the pool area was clean i would definitely stay again

pool water was very cloudy, taken in the consideration there were lots of people in and out and a

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the breakfast, waffles were a hit with the kiddos

the service is above and beyond with everything from an upgraded room to a bottle of champagne to room service delivery with snacks and towels late night

otherwise, great location, convenient parking, unique experience

bean bag chair jetted tub retro/art deco decor kitchen

loft is good for families with kids or young people.

parking was adjacent to to the property

the hot tub and pool were great

very clean enjoyed pool '' and delicious fresh breakfast

awesome pool and jacuzzi

the pool was a huge bonus to my children and i when they got restless in the room

the pool, the breakfast and the room.

clean, pool, outdoor seating area! mini bar at front desk

pool

the room and the pool

we loved that there was a pool, market and starbucks available!

pool more than compensated for this missing piece of exercise equipment

pool was great diversion for the kids, breakfast was hot and fresh

the free fresh hot cookies,,beds were very comfortable and pool was great for relaxation

pool was good

limited breakfast and pool close, do to covid totally fine

the pool was okay i just prefer being outdoors.