we loved having the pool each day

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool is small but perfect for cooling off in the afternoon

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

the pool area is really nice too

the outdoor pool.

room very clean, swimming pool, good free mexican breakfast, parking lot, very quite, lightning and the attention very good

pool was cold

paid for a room with queen bed and a view towards the pool and i didn t get that i had a dirty old room small bed and the view towards the parking

breakfast is limited you get a ticket and they say this or that they are not friendly at all and

the outdoor pool was absolutely fantastic, and yes it is heated

pool look cozy we didn't have time to try it

from our balcony room in the executive building and view while swimming in the year-round outdoor pool was great, like a stress free resort, but it is a convention hotel, too

pool very nice

heated pool was definitely a winner for the kids, as was the playground

pool and área outside was very nice to have lunch and let the kids enjoy the pool

close pool

clean and neat, good business hotel with conference rooms, good staff. has an ok pool, too.

rooms, good wifi, friendly staff, great pool area that is very well maintained

the hotel has a swimming pool

was fantastic owner could not have been more helpful loved the breakfast and even invited 2 friends on the last

wifi was really bad.

the decoration and spaces on this hotel, are unique

the hotel has a lot of beautiful spaces to hang out and have breakfast at

never got wifi to really work

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm) (-)area of the swimming pool needs some maintenance (-) the pool was cleaned at 9am, so if you want to swim earlier you will do it in a dirty one

very nice staff. the food at restaurant was good. and they have a gym.

if the gym is well equipped, it's extremely dirty and no maintenance is done

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

to main roads to and out of the city, room equipment good, the breakfast buffet was very

it is centrally located, amazing owner and staff, delicious breakfast, comfortable, and words cannot express how much i enjoyed staying there

robes were part of toiletries - breakfast was very tasty on the top terrace roof, i enjoyed the experience - staff was nice and

breakfast with fruit, main course, fresh orange juice and excellent fresh coffee

breakfast was good

boutique hotel, very helpful and friendly staff, great location, great, breakfast, and a hot

you can use services

pool is awesome, rooms very clean and modern decor.breakfast is full buffet highly recommend

ol, bar, etc

i like fresh fruit in the breakfast

breakfast was unexpectedly really good, lots of options

never said hi, it took forever to get pool towels

pool was great, water was warm

the pool and jacuzzis were clean and at a perfect temperature

different days), service at pool restaurant very poor, the staff is not well

and i had to request for someone to bring out the pool towels on both days

breakfast was amazing, pool swimming in the hot afternoon was the best

friendly staff, lovely pool and roof top terrace, complimentary breakfast was really good

swimming pool, jacuzzi, breakfast

so the area with the swimming pool is a bit tight - but if works so fine even though

hotel, pool, room & location

the pool, amenities

hotel with beautiful garden areas, pool was small but heated which was great to be able to swim early before leaving

the pool and the breakfast buffet

pool was lovely

explained a little bit better about the hotel amenities, such as timing and location for the pool and breakfast, as well as explaining about the pool towels

the header of this property read “and spa” the spa was underwhelming

website indicated restaurant bar and spa and none of these existed

it was very clean and they were really accommodating with late check out

i guess we were there off season, restaurant, bar and spa were closed

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

one knew how get the jacuzzi on the rooftop to work and pool was too cold

great rooftop pool and bar that we should have made use of

the hot tub was amazing, the pool was cold but refreshing after a while in the hot tub.

politeness of the staff at the breakfast could be more welcoming and the opening times of the pool

pool is seems to be not clean enough, on the sides there is a lot of dust and should be cleaned

there were a lot of mosquitos by the pool

the location was amazing. great terrace and pool

the beds, the room, the facilities, everything was super clean, the staff (!), the pool

the pool could be a bit better and have more temp control

the pool area is quiet, clean and relaxing

there's a nice pool and daybeds to relax

a pool on the premise, must go down the street to their other location to sit in the very small pool

2) the pool is at another property that we never got to… i read that in other reviews, but i assumed the

now i know that there is an extension of the hotel around the corner with a swimming pool

plus, there's a small heated plunge pool to relax in after a day of walking

the pool, while small, has loungers where you can sun

the pool to cold

also i didnt use the pool but it seemed like a nice place to chill

they say they have a pool

small pool only gets sun in the morning and early afternoon

place, beautifully designed, very quiet and comfortable, clean, good breakfast, lovelly little pool in the

pool is cute

loved the pool area and outdoor spaces which made it very relaxing to hang out in

of queretaro historico area; clean, comfortable; excellent staff & service; courtyard w/ patio, pool, and library

amazing building, beautiful pool and library, very clean and well kept

matter where you look, either inside your room or at the bar next to the pool, wonderful design and materials will surround you at tá

pool area is nice

pool is a lot smaller than the pictures and not really well maintained

plus the pool with chairs in

lovely pool and outdoor space and amazing friendly and attentive staff

room was so close to the pool, but in the first night there was a party of others guest and it was so loud and noisy and the

the pool was a bit cold for my 4yo boy

my little girl loves the pool and we like relaxing in the lovely gardens

everything is ok.. but it is better if the swimming pool is a little bit cleaner

staff, yummy breakfast, beautiful grounds with a pool for familias and close to wonderful restaurants in the historic centro

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

the pool area is nice but the pool itself wasn t very clean

pool temperature

the bed was comfy and the pool was a nice touch

great bed, big tv, secure parking lot, and friendly staff

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

sauna is a small pool not very great and needs to update tvs to smart tv with english channels

they said they had a pool and a jacuzzi,but it was only a tiny pi pool with dirty water, it wouldn't fit 10 people

like a co-working space, i needed to work during the night and i had to do it from the swimming pool as it was the only place with internet + electrical outlets available

pool or jacuzzy only with appointment

great for the price! basic but clean. the warm pool was a nice touch.

pool

loved the pool, the external decor and plantings.

very nice view of the pool and very rustic look

pool is amazing!

the swimming pool was amazing. rita kept my room immaculate.

7 pool chairs are a joke

they solved one little request we had at the swimming pool

the pool & the service of the personnel, they were very kind with my family.

also the pool need to be warm up because even at 2hpm it is really cold

view on the pool

staff were very friendly, the jacuzzi was clean and breakfast was nice

breakfast was great ,great place good staff,

nice location, great breakfast

very comfortable, safe, cleanest, room service excellent location, affordably prices recommended

breakfast here is clearly very good as the restaurant was full when we left - we didn't have time

place to stay, wish to had more time to enjoy the swimming pool or restaurant

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure was raggedy and not consistently hot

requested birthday decorations for the room, asked if we could swim at the pool, there's no heater active and can't use it

the pool heater was not available, and most of the time the shuttle driver was not available

pool was very small

breakfast exceptional! kind staff! helpful doormen.

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

everything was great.the staff were attentive and the breakfast generous. the bed was comfy too.

mexican breakfast

awesome breakfast