were only there for a night but the pool looked very nice and i liked that there was ample

pool and room customer service

staff was amazing place was very clean nice clean pool

the pool is nice and i thought the over all experience is nice

cooled off in the pool and it was nice

buatifull the pool

bar prices at the pool!

food and pool

pool for young kids

the swimming pool

the room,pool buffet etcp

no, pool, or hot tub but mentioned listed as available. bathroom outdated.

the water was cold, and doesnt have pool.

no pool

that it didn t have a pool.

needs a pool, jacuzzi were not to my standards.

the room, breakfast, and pool were great.

easy check in, valet parking, awesome breakfast, amazing pool and casino.

very nice pool and the restaurant food was good

location and that the pool stays open till 11:00 pm

the breakfast was good, the pool area was nice and clean and they give out two free alcoholic drinks per person on certain days

the location the food is great the pool is great and water was great in the casino was fun

breakfast great ud83dude03 pool, casino,beach excellent

so sweet so friendly very helpful everybody is bilingual which helped beaches are free 24 hours, pool is open until midnight, very clean facility

the private beach, pool it also had a casino. break fast was great.

it was not a big deal you heard it when you in the pool or at the beach

pool and hot tub looked great (although we didn't have time to use them)

the pool is amazing

the pool bar and grill staffed with friendly people who make great burgers & tropical drinks

the pool bar was cool

pool was closed and having to pay parking in the hotel your staying.

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

beautiful pool area too

the pool was everything you could hope for

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

location, pool

some of the staff and the marijuana smell in the hotel and around the pool area!

great location, nice pool. quick walk to the beach.

maybe add an additional server to the pool area.

chose this hotel to stay because it had a kids pool area

breakfast was included , pool was great, bar and coffee shop right across from front desk , room service was on point with

the elevator could work better and the pool can be cleaned continuously.

location, clean room, good shower, awesome pool.

employee very nice the room excellent clean, and the pool beutiful

it was fantastic, i loved the pool area. comfortable space

walking to the beach and lots of good restaurants around walking distance as well, nice swimming pool and the staff very friendly

was excellent , food was great , loved the 4 pools

everything. clean. majestic. very good location. pristine beach... awesome pool.

the pools were fantastic and right on the beach. lovely hotel and staff.

it s cleanness and pool area.

the pool close so early i wish it open longer

the rooms were cleaned daily, the pool area was always tidy and staff were super friendly.

it overlooks the pool

our flight out was very late at night, we were allowed to stay around the pool area until it was time to leave

excellent pool and every day i smelled bleached clean floors

never up early enough to enjoy breakfast, but the staff was exceptional, the room was clean, the pool was gorgeous and the location couldn't been better

pool

it was quiet and very relaxing by the pool

enitoes are amazing the easy beach chairs and umbrella access was perfect and the pool was great

location, clean, great friendly and helpful staff and good location, pool was big and very nice, nice beach area

need dinner restaurant. pool bar swim up should be open more. nonexistent pool service.

the rooftop pool was very nice

convenient location, amenities, restaurants, beach, pool, view

we didn t get to use the pool due to covid but other than that we were satisfied

i was on 10th floor so i could just take the stairs to the pool and the restaurant bar

the pool more clean next time.

breakfast coffee and the pool

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very

restaurant activities the hotel was very clean organized friendly staff breakfast serving also pool was clean and well maintained i’ll definitely be back with my

i like the location and the pool, the quiet atmosphere ud83dudc4c.

the pool sucked

the pool

loved everything, very clean, trendy, they had the pool the bar the beach is two minute walk

pool was amazing rooms were very clean.

the pool was perfect

great restaurant and pool area

need more pool lounge chairs

and helpful staff, refreshing pool, quiet room, tasty food - and perfect stay for our night in san

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked variety and muffins were dry,

at night - our room was on the first floor and we could hear the ac, car alarms, music from the pool all night

it wasn’t a fun vibe for a cool pool bar

they lost our bags before we left for the airport and we were hence late, and at pool and restaurant service was slow or non-existent

have to wait a little longer to be taken care of by the pool

the pool is amazing for everyone

service at the pool was even worst, i would have to chase the waiter to try and get our order in

i loved the expansiveness of the pool and there was no shortage of chairs, towels, or shade (when needed)

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

facilities were wonderful (pool, rooftop)

the pool was a nice bonus - it was very cool and refreshing

the cleanliness of the rooms and accessible features like the pool and coffee.

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

didn’t like much about the property, was truly let down by the pool and the size of the pool

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

didn’t like much about the property, was truly let down by the pool and the size of the pool

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

didn’t like that the property didn’t have a pool only 2 jacuzzis

no pool

room size and layout, breakfast, pool

i was walking distance from many restaurants and stores, the gym, and a lot more

we enjoyed also the gym and rooftop jacuzzi

pool is very small and hardly counts as a pool, but it is so close to the beach that we did not

wouldn’t stay here for the pool. was small. but the beach is right there.

the pool was the perfect size, the help we got from every single concierge was beyond what we

the little plunge pool was awesome for cooling off

plunge pool is kind of a joke

the hot pool is great. the staff and the delicious smell coming from the restaurant.

lovely interior, super clean, very nice pool

the hotel is very close to thebeach

w meters)the pool spa is great but be careful the floor around it is very slippery got places to eat very close

the area around the pool spa is very slippery and i fell down in the stairs area don't have signs

they have a great pool area with pool side service

the kids loved the pool area which had a waking pool, a pool and a hot tub

of the rooms and hotel,politeness of staff, the restaurant/breakfast availability,pool area,business centre (to do my check-in & print my boarding pass)

know it wasn't the hotels fault that the governor closed all hotel pools done because of covid 19, but it really sucks we couldn't use the beautiful pool

the pool

the pool was a bit warm beautiful accommodations at a great

nice rooms, nice pool, nice location. the staff was incredibly helpful and nice!

the design was amazing not to mention the beautifully built pool

from the beach, wonderful balcony and heated pool, next level restaurant

nice room, with great ac & location was great as well! pool amenities were great!

breakfast included

tificial) and a sandwich with

breakfast was disappointing, it consisted of coffee, orange juice

the casinos and beaches are close to the proximity to walk

the lobby is beautiful and a hot breakfast was included

soaking pool and courtyard were beautiful and romantic

small pool that wasn t warm enough.

front desk clerk and our uber driver that we were in a good area but we chose to just hang by the pool once it got dark

in the lobby so we could hang our purse and a wet mat at the foot of the door bf walking into the pool area as water accumulates there the little breakfast was good but the expresso was the very

the breakfast was great and the inn was very quiet and not noisy. the pool was also nice

the pool area was nice and always had clean towels available

the pool area was wonderful

we enjoyed the rooftop pool and bar in the evening

rooftop pool was great / loved the yoga room

top pool and bar was amazing

no pool

no access to the pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

no pool

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

location, pool, food, staff, casino

pool area and beach was wonderful

access to beach, kids play pool, hot tub, sauna and bar

the pool was a lot of fun and hot tub was small but the perfect temperature

the pool the beach the the location the staff was the best . will be returning !

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

the courtyard is comfy with the pool and large hot tub and kept clean

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room

pool was open 24hr,staff was amazing and very convenient to the beach,restaurants and beach

the pool and room and close to the beach and shopping and dinning

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the pool is great too

the terrace and pool were nice also

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

the convenience of the surrounding, i loved the pool, close to a lot of stores n restaurants

i loved the bright, airy entrance, and the pools were fantastic

the location on the beach. pool area is very nice

multiple pools

the beach, pool, and food is all right there

the pool bar employees service wasn’t top tier

outside in the pool area, i did fall because it's quite slippery. that needs to be addressed.

was generally happy visit. pool and need to cleaned. sand in both..

no have pool

nice pool available next door at sister hotel

they need a pool instead of a court

everything..the room... pool view. location ud83dudcaa

kinda gave up the pool area to accommodate a rooftop restaurant

the rooftop pool is a bit small

pool is small and restaurant is expensive

the hotel itself is very spacious, with clean, well-maintained quarters and a rooftop pool offering an excellent view

in addition i didn’t like the fact that the pool and hot tub were at the holiday inn

pool needs be cleaned

cleaning room service came everyday, breakfast was good, and pool area was amazing

place to stay with a pool and close to the beach prior to our cruise

nice and very professional at all times, clean hotel (rooms, pool, gym, lobby) no hassle, quick service when checking in or out

is in the center of condado close to casino the beach and like 7 minutes drive to old san juan

facilities...pool, gym and breakfast very clean and excellent service

the breakfast was limited but the location was fantastic.

didn’t like the expensive laundry room

cleanliness, friendly employees, wonderful breakfast

the pool at the rooftop in the old building needs wall painting

pool area didn't stay open past 10pm

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

the view from the pool is amazing and even from the other pool at the sister property

even in january the pool was refreshing after paddle boarding

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

the room, views, pool, staff and food were fantastic!

rooftop pool and hot tub

the design the pool the whole entire set up

the pool/ rooftop area was so picturesque and pretty

one elevator, loud air conditioning, shared pool with restsursnt

pool size

restaurants, pool, staff

clean and cozy in which my damily & i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

room was smaller than expected and the pool area was very small with no hot tubs.

pool overlooking the ocean; great fitness facility; loved 1919 and stk

great pool experience

staff majorie at ola and raul the pool clerk were amazing

the pools were warm

attentive staff, nice restaurants, nice pool and grounds...great drinks!

great food and pool

clean and infinity pool was open 24/7 which was nice

the little pool. even though the view was amazing!

rooms were clean, staff was freindly and helpful, and the pool deck was a great atmosphere

the way it looks on the inside, the outdoor area, the pool, the friendly staff, and the extremely comfortable bed

, cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional staff

love the rooftop pool, wow what a view, and great lighting at night

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

rooms are nice and the rooftop pool area is nice too

put that in the website so you don t book your room on those days also i did not like how the pool closed at 7 pm

pool deck is just anzning

great location, clean rooms, cool pool, good restaurants even during covid

infinity pool and the hotels casino were great.

rooftop pool very nice

nice infinity pool, sun deck on roof

the pool didn't get a chance to visited, but the room was exceptional

hotel was clean and spacious! loved the pool area! would 100% visit again!

pool and gym were very clean and available for use

from the rooms to the pool to the view

very delicious breakfast, nice pool area, clean rooms, very friendly and helpful staff!!!

breakfast was amazing

swimming pool to small no bar at the swimming pool.

shuttle was extremely helpful and saved us money on transportation

location from the airport and to the cruise port well equipped kitchen very comfortable

like everything about hyatt house the friendliness of the staff especially samuel from the kitchen he does his upmost best to make your stay memorable ,the front desk clerks are so helpfull

pool and hot tub closed to early

pool options + being close to the beach

great facilities and location. the pool and hot tub were great.

pool area was awesome as we used it while waiting for our room to be ready

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

access to the pools, bar in pool. overall, was impressed in the quality of room.

pool area was superb

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

pool area was amazing! sat there at night to read a book after the pool closed.

would’ve prefer a larger pool

i loved the pool and the view from my room as well

the pool area is beautiful

the view, the pool, the food, the cleaning, the personal treat and obviously the gorgeous hotel.

i didn't have time to use the pool which looked lovely! :)

i loved. the swimming pool

the room is great, the pool area is a bonus and the location is perfect

a beach nearby or a bigger pool.

grandkids like the pool very clean near to airport main high way walmart good

the swimming pool was out of commission while the gym is poorly equipped with variety of exercise machines

not a full kitchen.

next to that the room was offered with a kitchenette which was not equipment properly, as in there were no plates, no bowls, no glasses or

the view is great and the gym is amazing!

the staff in the kitchen and room was nice.

we booked a suite with a kitchenette, but there were no cooking appliances, and not enough cutlery or dishes, and the staff

swimming pools next to the beach were out of this world

great views, the best and safest private beach of any san juan hotel, rocks break waves, creates pool

pool/beach hours suck

covid precautions/beach/clean room/staff/pool/great location

the pool and beach and location

we had the option of going to either pool within the resort which was just a few steps in either direction from our room

not enough employees. around the hotel. bad service at the pool.

very comfortable bed! the pool was very nice ud83dudc4c

the service at the pool

the pool

cabanas by the main pool were well worth it

the vibes are immaculate, you feel like you are on vacation and from the pool to the beach everything was on point

we enjoyed very much , in the room, in pool area and all around

absolutely beautiful stunning garden, very nice and clean pool/bar

the room and the pool were amazing, and the beach was amazing too

the plunge pool was small but great to cool off after walking around all day

the pool is clean and not too warm, even in the summer

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the pool area had an event with a dj in place one night had an amazing time with drinks available in

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

pool did not seem as clean as i would have preferred and the jacuzzis were not hot, just like warm

hotel itself, the views, the gardens, the pools etc

only thing that i see a little off was the prices of the store inside the hotel & pool bars, they are ridiculously expensive

the pool was not open

make sure to eat a puertorrican burger just by the pool in the 5 o clock somewhere bar & grill

always when you order a drink and in the restaurants/bars in the pool area

very clean, great pool area and beautiful grounds well maintained.

there were three pool areas with multiple places to eat and drink both indoors and out

and the pool area are gorgeous

3 pools right on the beach. absolutely beautiful

rooftop pool was not impressive

great pool

modern, quiet, good amenities, restaurant, pool.

pool. it doesn’t look like the same as the photos

small pool