pool is a little small but none the less it’s a lovely indoor pool and outdoor grill/hang out

to find staff to get towels for pool, bar was closed, but gave the illusion it was

,friendly staff , complementary daily breakfast , fire pit,pool ,spacious and accommodating would return again most

the outdoor courtyard had a warming fire pit and the indoor pool looked clean

the room was great, the pool area was clean

the pool was very small.

convert to salt water pool

after a long drive, my grandchildren enjoyed the indoor pool

breakfast area was beautiful, pool area very nice with comfortable seating and there was a great gathering place right outside

would benefit from a better breakfast. the pool is too cold.

the pool

pool food an cleanest hotel

the pool being open year round was awesome for my fiance

and quiet were the main things, the hot tube and pool were indoors which made life great, and there's free coffee all day long

having a little small apt almost, free breakfast, they have a small cafe for the evenings, indoor pool and gym

i like having a bar/restaurant on site, and had dinner at the bar which was

the hotel is very clean, great bar and restaurant, perfect location near shops and restaurants, great staff, shuttle bus service,

needs to be a little more kids friendly with the food could have waffles and pancakes as well

however, we were woken up at six in the morning would appear to be young kids young girls running up and down the halls on the fourth floor, knocking on hotel doors and

in addition theres a pool and spa there

room size and the mini kitchen. i expected it to be bigger with a table!

staff was very courteous on enter, breakfast, and exit

great breakfast and very pleasant staff

my kids enjoyed their breakfast very much and the room was exceptionally clean

small, comfortable, had a gym and a pool. rooms are big with a pull out couch and a kitchenette.

we booked the hotel for the pool, but there was a giant group that overran the pool, so we were not able to use it

loved the pool i really liked the weekend breakfast along with the stafff

the pool was out of order during a weekend in late july

the pool was not yet open. breakfast was not impressive.

kitchen, bath, wifi, full breakfast, pool, grills and gym

very nice location and good complementary breakfast

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

breakfast was great and staff was very nice and accommodating. check in was quick.

hotel was very clean and looked modern. very good hot breakfast buffet. bed was comfortable.

the room was clean and comfortable plenty of room if families are traveling with kids

clean, nice size pool, excellent hot breakfast plus cookies and lemonade all day

didn't like that the pool wasn't ready until i was about to leave,

the only negative is that the pool was not open but the pool next door was offered for use.

the hotel also has a nice swimming pool and free parking

missing pool insade

loved the pool and the location- right off 64- was great

the pool itself and the surroundin areas was very clean

pool had too much chlorine in it and water was cold.

pool area had strong chlorine in the air, i didn't swim and it was hurting my eyes

the indoor pool area is nice clean and quiet

that it was too cold to swim in the huge pool

that it isn't summer time so i can go swim in the pool.

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i liked that they had coffee every morning and the pool that just opened

they had pool tables in the bar attached to the main lobby. too cool

our family loved the bar, nighttime entertainment, pool, breakfast and the ambiance

pool open

we went fora lax tournament was perfect staff was wonderful was convenient pool was nice too

pool/ cleanness

pool, beds were super comfy, nice bathroom

use the indoor pool and no breakfast was served

no where did it say there would be no hot breakfast and the pool would be drained

had to pick up my own lining no breakfast and the pool wasn't

pool was a little cold but understandable as it was just resurfaced and refilled

open the pool - its chlorinated

i also really liked that the pool/hottub room didn't close at a certain time

room, staff, location, pool, breakfast, check in, etc

pool and jacuzzi was good

nice indoor pool & hot tub. breakfast buffet had great choices. helpful staff.

it is nice having an indoor pool

due to covid restrictions, pool wasn't open. only disappointment.

the tv had almost no channels and the pool was incredibly small

pool was closed during my stay

pool area was nice, however there was never enough towels available

the fact that guests from neighboring “double tree” hotel were allowed access to the hotel laundry facilities

the floor around the pool was very spiky and hurt our feet

beautiful rooms, friendly staff, very clean, very private pool

the pool and the bed was comfortable

the pool, location, and comfortability

everything especially the pool

family sized tables on the patios and well if has inspired us to bring our children here for some pool and picnic ud83euddfa fun

pool too warm. not enough towels in pool area.

pool was too cold

the pool was open, with plenty of pool towels available and the water was a nice temperature

clean, friendly staff, good food, awesome pool and gym.

food, swimming pool bar

bed was comfortable, the pool was warm, and the breakfast was wonderful

the balcony was super small & the pool was kinda small

pool floor too wet

love the breakfast, wish we could have been able to get in the pool

pool area was very clean and nice

pool was closed.

location was perfect for us, our room was clean and comfortable, our daughter loved the pool, and breakfast was very good

pool closed, but only because of the virus

the pool wasn’t open.

pool was locked when it was supposed to be open

forgot to unlock pool gate when pool was open ,people cound'nt get in or out easily

my room was located above the swimming pool on the 4th floor

i was so grateful that the pool was accessible given the limitations at many facilities during the pandemic

pool wasn't maintained as well as it could've been

my grandsons enjoyed the outdoor basketball goal and outside pool table, and of course the heated indoor pool

we were there for my child's competition so we decided to go to the pool after it

indoor pool was freezing, and i had a very disappointed little man that was hoping to enjoy it

pool was small and cold

and it took about 5 minutes for someone to show up, though, and it had a pretty lobby and dining/ bar area

the indoor pool and the pond

clean rooms and pool

frogs in the pool

wish the heated pool was working and maybe need a jacuzzi for the price customers

the pool

nice pool, big rooms, clean, friendly staff

hard to find the swimming pool. no signs anywhere.

boulevard size hallways, swimming pool and great staff especially chandra (sp

communication about breakfast and pool during covid.

our room was next to the pool and the pool was always clean

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and food super close within walking

i forgot toothpaste and they gave me some desserts in hotel lobby bar were delicious and drinks well

are some really nice touches in this hotel: starbucks on offer, fresh fruit water in the lobby, parking right out front

is no room service, i tried to call to order room service for food pick up the operator, front desk, or

no-kids hours at the pool would have been appreciated

pool was not working

swimming pool doesn’t work

the swimming pool is small. 6 people will be a crowd in the pool.

the pool was dirty!!! my kids really want to use the pool but we could not!

the pool and chairs, etc were very nice

towels ran out at pool!!

everything was great the pool was cold but that’s fine too and the room was great we had more than enough room to

did have some issues gaining access to the pool with the passkey but i want to inform the staff they promptly came in assisted with a

chlorine in the pool was over the top

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

pool

pool area is a little blah

unable to get into pool gate. very frustrating.

the pool was great , very clean as well as the rooms

that it only had an outdoor pool

breakfast was good considering the circumstances of the pandemic

the staff, the location, the free breakfast, cleanness of room.

extending my stay, there was no fuss, communication was very easy and the breakfast was a bonus

excellent free breakfast buffet

the breakfast was well presented and delicious

the pool table, shuffle board, corn hole boards were the stars

the lobby area with the pool table and games was very nice touch as

staff was super friendly and the amenities were well maintained, except the swimming pool area

the pool wasn’t open

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

no pool at the location

people room bed swimming pool

pretty high rate for pool not open..

website stated the amenities had an indoor pool which is why i specifically chose to spend a little more for the stay; however, after checking

was bagged and “to go”, pool was closed all because of covid which i understand but would have been

she assisted with a much needed early check in and provided great customer service

the pool and hit tub were closed for the season, but we plan to return in warmer weather and enjoy all

was very nice and pleasant i would love to stay there again i just hope next time we come the pool would be open but the food was excellent thanks so much for having

was not much we didn t like about the hotel but we wish the pool and hot tub would have been indoors and

the kids really enjoy the pool

loved the hot tub & pool and the hours they re open is very

the indoor pool was freezing, maybe upgrade to a heated pool.

was very clean and had ammenities i wanted; pool, hottub, gym, parking

the pool

the blackout curtains, bed was awesomely comfortable and the pool cool

pool was the reason i picked this hotel and for relax activities with kids it was ok

big pool and clean hot tub

beautiful, spacious room. nice pool

the pool was lovely, we were the only people in it.

quiet pool and great breakfast.

the pool was very nice and clean too

i was sad i didn t get to check out the pool but i will next time

the heated pool was 5*s by itself

the pool and the seating area outside the pool

it worked out because we took it to the pool

the pool was cold, but not too cold for kids to enjoy.

an indoor pool would be the last step to putting this hotel up there with some of the truly elite hotels in

pool not open

there was more to the facilities like work out room and pool than we took advantage of

loved that they had a pool available for my son to enjoy after a very long car ride.

the pool was really nice and the restaurant

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

the ladies working the breakfast the lady from australia at the front desk were great!

breakfast wasn't ready at 6:00am. like advertised.

breakfast was plenty, and just right, stay was great i will be going back with family

breakfast was mediocre

no pool or breakfast as a result of covid.

the pool was under renovation

clean, large room, great gym has a pool, in shopping centre and restaurant area, free shuttle to airport, friendly

pool was closed but i understand due to covid

pool wasn't available and this wasn't stated when i booked the hotel as this was a big draw for my

the water was to cold for the kids anyway

were happy with the outside appearance and ample parking

the shuttle driver was very thoughtful

but the parking lot only had five

was a miscue on my airport shuttle pick up time

pool, not many food options in the area, loud guests who congregated in the breakfast area late at

not have a swimming pool, vending and ice locations, i was on 3rd floor, had to go to 1st for ice

no indoor pool

paid for a jacuzzi pool and it didnt work what a waste of time

smelt of cigarette smoke had no pool and also had a bug in the room

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

and shuttle were great

shuttle driver was extremely unprofessional

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

airport shuttle bus is free and called for the guest service