big spacious rooms, access to gym and pool. bar open till later

was superb as was the pool and spa area

lovely swimming pool

swimming pool gym near to shops and good staff

clean and comfortable. free access to the pool facilities

amazing, dinner was fantastic, room was very clean and perfect for our family of four, swimming pool was great and breakfast was quick and lots of variety

swimming pool sauna and steam room amazing, and food amazing

spa facilities was very good swimming pool very nice ud83dudc4c

& nephew as part of their christmas, we've stayed before and came back because they love the pool & room service so much

, we loved the pool and the sauna and steam room and had a very well deserved chill out there after a full on

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

number and our name as well as our preferences for meals, they were in the process of building a spa so there’s not a lot to do there at the moment, but it’s just nice to disconnect and enjoy

dinner in the bar and breakfast in the dinner room were both 5 star

spa not open yet. some public toilet facilities were in poor repair.

breakfast was delicious

hotel was in good location excellent food and staff brilliant. swimming pool was great

are amazing, pool steak and sauna :) the bathroom was stunning the bath was huge so relaxing

eck in reception, receptionist for the swimming pool, beauty thereapist) were all absolutely brilliant

staff here were amazing, the room was great, the bed was comfy and the spa and pool were amazing also, couldnt ask for anything else for the cost of the stay, would recommend

staff in all areas of the hotel

used the swimming pool facilities, staff efficient and helpful in explaining how to use

my granddaughter, she s o my 7 and it s our spa break , she absolutely loves it she loves the pool facilities and our hotel

pool etc

used swimming pool which is massive

nice big clean room. great gym & pool

rooms were great and staff were lovely, only thing i would have to say that s negative is the pool opening at 4 as in the evening was when most of our plans were so we didn t really get to go

i couldent find my way to the pool lol

lovely warm room, great breakfast, best hotel gym i've ever seen with pool, sauna and steam room

fab swimming pool and clean changing rooms

forgot our swim stuff so couldn't use the pool

swimming pool and sauna were a bonus

lovely pool and well equipped gymnasium

the indoor pool. despite having to leave the main hotel building for access

we could use the pool and keep our bags in a room while we explored throughout the day

no swimming pool open

sauna needs to be hotter needs a cold plunge pool (repurpose hot hydro pool) working lockers in spa snow machine is fun but wasn t working (-)swimming pool was being refurbished (+) we used the pool and spa facilities all spotless and relaxing (+) the pools were so warm and relaxing, especially the dark pool (coll), with jets of water being blasted (-)unfortunately the pool was closed during our visit but we were kindly booked into their (-) and the swimming pool area could do with a bit of tlc - there was quite a bit of chipped paint (-)shame the pool was closed for works (-) we wish the pool was open more often but we were happy with the service (-) we didn t have breakfast on the day we left as we wereonly allowed into the pool between 8-10am so we went there (+) the spa was truly amazing with different steam jacuzzi and snow rooms as well as the full length pool and overhead water jets

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

spacious room, friendly staff - accommodated an early check in without any problem.

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines the night before

breakfast was excellent and delicious

the guy working at the swimming pool area on monday spoke rudely to my husband.

swimming pool area was closed !!!

was so comfy, pool was the ideal temp, staff were extremely friendly, there was no noise even tho there was a

- we made use of the gym, pool and spa facilities - fantastic

lovely hotel staff was very polite and helpful pool was so nice will be back here again

staff were lovely, food was great, pool was great, rooms were perfect, location to hydro was convenient oh and they had a starbucks

jacuzzi in pool area not working

used the pool which was a bonus facilities were

was very clean and i like their swimming pool also their staff are helpful and friendly

lovely pool with floats for kids to play with and nice steam room and sauna

location, facilities, great to have a pool!

the staff were very friendly and my son loved the swimming pool

the pool and the room and the staff very lovely and pleasant on arrival

the pool facility was also excellent

pool and sauna steam room amazing the bar atmosphere was amazing will definitely be back

pool excellent

being able to use the swimming pool, sauna and steam room was a big plus!

staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will next stay ,wish we had stayed longer but will return the atmosphere was just so

great place was clean and close to town centre. pool was a bonus. will definitely be back

was very clean comfortable and peaceful the staff were excellent the pool was lovely the waiters very helpful and i totally enjoyed my