and the pool was perfect

the pool was wonderful and the bed was extremely comfortable!

beds were comfortable, room temp was perfect, swimming pool was nice, staff were wonderful, breakfast choices were great

everything pool, breakfast staff and room was great

is amazing we will continue coming back the pool is beautiful and the king room with the jacuzzi is relaxing

my children loved the pool

not enough pool towels

nice pool and hot tub. comfortable beds, good breakfast, nice staff.

i loved the fitness facility too, as well as the pool and hot tub

there were ants all around the hot tub and pool area

nice pool for kids, breakfast was good, easy check in

can hear kids running upstairs

good location with pleasant staff. comfortable beds and great breakfast!

guest kids in the pool was splashing and hitting my daughter

the continental breakfast and the clean look of the place

the pool was being renovated so we they called over to a nearby hotel for us to use their pool

a new hotel there were several damaged items in the rooms and around the facility especially the pool area which was dirty with pet urine & unclean

the pool opened until 11 and extending our check out meant a lot to us

pool was too cold

pool had a bit to much chlorine, it burned our eyes if we were in the pool area longer then 15 min

i will be staying here again - perfect place to stay & visit our kids at msu

breakfast was good and well stocked

the bed was super comfortable, which is why i would have preferred that the sunday morning breakfast did not end at 9:30 am

room came with a very clean and well functioned kitchen

breakfast was good - a variety of options for a light meal

wonderful staffing clean pool very happy with everything

there were very young kids in the pool area completely unsupervised

that the pool was under maintenance .

the pool is closed for repair

pool could've been a little warmer

the pool was rather small.

if i was to say anything it would be about the pool area/pool size

pool was ice cold

the color of the water in the pool and insects in pool and on ground floor.

pool was down no notiication till check in

no service to bring fresh towels black mold in pool area

the location was perfect! staff was awesome. pool area was the best.

stayed here for pool. water was way too cold

great location. very clean. nice pool and the area surrounding the pool.

we were close to the pool and i never heard any noises in my room

facility over all , fine dinning in house that features a wine market / bar , we also enjoyed the pool , we will stay here again

outlet were not working at all and you had to use the key card to use the lights and the pool was small and looked like it wasn't cleaned

pool size

the pool water was no cool

the hotel was great and my daughter loved the indoor pool.

pool was a little chilly.

was friendly - always spoke to me in passing handled key issue with apologies wifi great / pool was excellent / good

great, breakfast , friendly staff, clean and stylish rooms and common areas, great heated pool

parking and the pool was a little cool

sharing pool with other hotel

pool was fine on weekdays weekends it's full by non guests using it as a party pool it's def a

although we didn’t use the pool on this trip, but we looked around the whole area it was pretty wonderful

the pool requires attention

i loved the pool tables they had

fitness center, pool, breakfast

it also had a parking lot that could accommodate my car and trailer

the breakfast was the best i’ve seen so far at a hotel in lansing, and i’ve stayed at several

it was only 72° my kids only played in it for 10 min before they were too cold, and wouldn't get in at all along with

we could even ask, she upgraded us to an accessible room, which also was perfect for having 3 kids, including a 1 year old

to the pool and the kids there were obnoxious throwing water every where, while the parents sat with their coolers of

restaurant bar area closed, which i used on past visits

pool was empty, bar & grille was nearly empty

hideous bar food menu

misunderstood the shuttle to airport

very kind attentive staff, restaurant food very good as well as service in the bar area

the pool wasn t operational!

the kids enjoyed the breakfast and pool! the beds were very comfortable.

pool was closed. it was a bit pricey. there could have been more snack options.

comfy bed, quiet and clean. my grandkids loved the pool.

pool size is so little i would of love it if it was bigger!

the pool was not heated as advertised and dirty.

was garbage on our patio and the pool was closed

the pool was not available as advertised

the pool being closed

i wish the pool was open lol but you know covid 19 of course .

we didn't have time to use the pool, but it was available

i didnt get a chance to use the pool or grab breakfast unfortunately but the breakfast area and pool both looked great

indoor pool was too cold to swim in

pool water was a little too cold to enjoy. our grandkids still enjoyed it!!

pool size

the beds were incredibly comfortable and the kitchen was perfect for hosting people

i did not realize there was going to be a kitchen and a stocked one to boot

i would have loved to use the pool/hot tub, also the kitchenette

good breakfast, clean room, very friendly staff.

nice, clean place to stay and nice rooms. the staff was friendly and breakfast had good choices.

no hot tub by the pool

pool area needed a little zing and new construction was our view

good breakfast, nice pool.

on a side note: we usually try to stay somewhere with a hot tub option at the pool, but i read that the hyatt hotels don't have them

were disappointed the pool was closed

wish the pool hours were extended for adults

pool seemed a little bit chilly

the bathroo door in the pool area was swollen from the humidity, it was hard to close.

the pool was fun, and the rooms were nice

the pool was bland could use a hot tub

no pool or spa

there wasn’t many people using the pool so literally had it to ourselves every time we went swimming and that was cool

people who take care of the pool and hot tub don't do a chemical check they just walk in and start dumping chlorine or whatever

food was good pool was nice

it was very clean, friendly. pool was very well kept, very clean.

but the room i had was finished and clean , breakfast was great

breakfast was outstanding, and entire facility extremely clean and well organized

have earlier start time for breakfast

friendly and attentive staff clean facility excellent hot breakfast

staff was super helpful and friendly, especially chester. the breakfast was fantastic!

pool was warm hotel lobby was exelent

pool and exercise room

pool area had too much chlorine fumes

pool was closed and i only ended up staying one night otherwise very clean and friendly

the pool was clean and warm

didn’t like that there was not an elevator or a pool.

pictures show a pool but by the time you get there and you just want to check in they tell you there's no pool tht

no pool nothing for the kids to do and food was horrible

there was not much to like. i was told there was a pool when i called and that was not true.

no pool or hot tube

in pool, no parents, very loud, running, screaming

pool was too cold

the beds was amazing and the pool had colorful led lights for a good vibe

i also was not impressed with the weight room and pool being closed as most other gyms and water facilities are open now

the pool

pool and hot tub! one of the few in jackson. bar and vending machine. clean room and shower.

pool hot tub

the pool and hot tub were awesome and the service was great

the staff, the rooms, pool, everything is always so pleasant!

the capacity for the pool and hot tub, not the hotels fault but definitely a little

nice pool and hot tub location was only 8 miles from msu central campus

the pool & hot tub made the entire stay 100% better

the pool was closed

it was during covid so the pool was closed. nice stay though.

this hotel was quiet, had fast elevators, nice pool and hot tub and nice bar/restaurant

the only downside was the pool wasn’t clean

the could ensure pool towels are stocked more often but this isn’t a make or break deal

indoor pool has a strong chlorine odor and it can be upgraded too

breakfast was good. indoor pool was nice. very convenient location. friendly staff.

just the pool being closed!!!

pool area was very crowded with many adults and teens in the splash pad/ kiddie pool and i'm

rooms clean and managers were amazing. pool was just what my kids wanted.

the pool for sure!

swimming, the pool was clean and we had it all to ourselves and just got to spend time together

pool was small

pool was a lot of fun

was helpful, we needed towels for the pool and we got them fast

pool could have been a bit warmer . but not really a dislike either . it’s reasonable

pool was temporarily out of order for maintenance.

was really looking forward to the pool but it never opened while i was there

breakfast was awesome

great breakfast!

staff that are helpful and friendly, hot breakfast, and very clean rooms with comfortable beds

the breakfast started earlier than 7am which really helped us to get to our venue by 7:15.

easy to find, had a lot to do in the area. 24 hour gym; friendly staff

breakfast was great

it claims full kitchens in all rooms, they don't, maine reason we choose it

a group of kids that were staying their were on drugs trashing the parking lot

connie breakfast and dinner lady dinner was nice when we arrived

my kids were very impressed there was a whole kitchen tucked away in one corner and they loved the pull-out sofa in the couch

outside pool

i liked the pool

loved the pool, even though it was smaller it was still very nice!

pool was closed and we weren't notified, which was a major disappointment for my kids

beautiful pool

it was quiet and the indoor pool was the site i could see from my window

signs and floor plans put up to help customers find their way around the hotel and get to your pool, front desk, ect from their rooms

horrocks sushi, clean warm pool (3 x's) and smiles by both us and staff

i felt very comfortable and the children enjoyed the indoor pool all day.

the pool

didn't like the fact that i couldn't use the pool or jacuzzi

what i was not aware of and it was my fault swimming pool and whirlpool

pool was not up and running but they were having mechanical issues which i totally understand

even though families use it the indoor pool and hot tub, it is on a separate wing so you didn't hear kids yelling

no pool

very helpful i just wish i had more time to get to the pool

pool/hot tub

a lot of kids constantly at the pool

whirlpool spa was a great wind down after a long day

indoor pool and hot tub area plus outdoor patio

and pool and hot tub were nice

y area) and two times i watched employees ignore it, but clean all

super warm, and the pool was just perfect, great temperature and super clean

the pool and exercise room was great

was only one thing that bothered me- there was a bandaid in the corner of the pool room by the towels

the spa looked dirty.

the spa tub was great.

the breakfast area was too congested and small.

the breakfast, laundry, and free internet were great and really made a difference and added to our stay

pool and spa were out of order

breakfast was available at stated time that was hot, tasty and laid out well

gave us early check in. front desk was so friendly

stayed in a kids suite

one think -it was good breakfast but it would be excellent if they will have eggs

i didn't use the fitness center either

location, pleasant breakfast room, welcoming reception area, pool

great staff, well maintained property. nice pool and spa area.

24 hr juice. breakfast, pool, beds were comfy, staff gave off a family vibes.

the room was very comfortable and cozy. nicely maintained pool/spa area

room was so cold it actually kept our food cold, the 24 hour juice and coffee was amazing, the pool was actually warm, the continental breakfast was hot and freshly stocked, the beds were