friendly staff, especially the lifeguards round the pool, who were very attentive and gave our little one a couple of floats to play with

pool too deep bacon at breakfast

pool spa steam sauna hydro pool restaurant room staff friendly close was so proffessional upgraded

outside pool going seasonal.

pool opemed early

gym could do with a upgrade , really dated cardio machines and the treadmill didn t work

no spa facilities

breakfast was very well organised and plentiful bearing in mind the current restrictions

poor wifi

wifi was unacceptably poor

lovely outside pool

the pool, sauna, and steam room

staff were all friendly and helpful, we loved the pool and hot tub, the breakfast was lovely with a great variety of hot and cold food

l the beds were full and we

the big room and bed the balcony the pool the staff

staff clean throughout ud83dudc4c swimming pool, gym, games(pool ect) lovely location, nice area, good walks to the beach (-)pool bit cold, it is january though (+) swimming pool, football table, table tennis), peaceful and quiet surroundings (+) i loved the inside swimming pool and the balcony in the room was an added bonus (+) loved the leisure area pool and gym (+) to have a swimming pool was brilliant and used a few times it was very clean (+) just loved the pool and spa, again super clean and it made our stay extra special (+)swimming pool was excellent so clean and the games facilities for children (+)enjoyed the pool and jacuzzi the restaurant food was good and staff friendly and efficient (+) location was great, breakfast was lovely & plentiful, pool & spa bath were relaxing & due to time slots were not overcrowded (+)we loved the pool and outdoor space

kids disco, great breakfast and spacious rooms were all bonuses to an already fab hotel

in the evening we were sat at the bar and lots of kids activity, pool table, table tennis, lots of family board games to choose from

music noise from party in bar area on first night was noisy and disturbing

kids loved the pool and the hot breakfast

nice outdoor pool

outside pool was lovely

room, breakfast and fabulous outdoor heated swimming pool. beautiful location

breakfast quality ingredients pool and spa great,close location to the beach

friends felt the pool opened too late and closed too early

the lighting in the bedroom and the comfy beds :-) the free use of the pool and the friendly receptionist

indoor pool great

very helpful, breakfast was very nice, pool added bonus, lovely walk through the park to bournemouth , very friendly hotel

great facilities including a pool and lounging area

that it was close to the beach and had a swimming pool.

big and quiet room - flat screen tv - great free wifi - spa - swimming pool and gym - big bathroom with tub - friendly staff - good food - good

seeing the reviews on this hotel i was amazed everything was excellent i can't fault anything the pool was a bonus love to be back again

friendly staff clean and the pool

lovely swimming pool

rooms,food and pool

very nice hotel from the moment you walk through the doors ,pool and and sauna and steam room were what you would have expected from a 5 star hotel and the

i used the sauna and pool after i checked out, and there was somewhere to store my luggage securely whilst i enjoyed the

great swimming pool

comfortable & clean with excellent gym/pool and close to beach. staff very friendly and helpful

do with better access to the swimming pool, gym and spa for those who find stairs difficult

however, we chose to travel out to pool quay and sandbanks as opposed to staying within the local area

if you are looking for a hotel with pool and spa, then this is not the right venue for you, however, if you are looking for a seaside

ideal location between the beach and the pool

it's double spa bath is the most relaxing place ever

they kindly gave me early check in and later check out as they were able to do so

rooms were spacious and well kept swimming pool & facilities were great

very helpful staff, lovely pool, great breakfast

what stood out was the service,rooms, downstairs swimming pool in the spa

wonderful spa facilities i enjoyed the swimming pool,steam room,sauna i will definitely stay again hopefully very soon

nice sauna and steam. lovely pool. great food

the indoor pool is massive

outside felt more like you were in miami or the french riviera the outside heated pool with the green and sparkling tiles leading the eye straight to the ocean in the background was

the facilities and outdoor pool are fabulous.

spa and pool area also so good

the outdoor pool was closed for maintenance. 27 to park overnight.

pool closed

the outdoor pool / sauna and steam room were not working which was a huge shame

was amazing, hotel was nicely decorated other than one older looking section towards the swimming pool

should have a preprinted map of the area and more information about how to get to other places eg poole

outdoor pool was a massive bonus but it is a little tired looking and in need of some repair

rooms very clean kids loved the bunk beds

perfect location, clean, comfortable, lovely breakfast and hospitable staff.

lots of local restaurants and pubs and activities 5min walk away like mr milligans golf

hot tub was fantastic and kids loved it

i and my oldest son went to the bar at night

we loved the pool/jacuzzi & sauna as well

water of the pool could be a better ,cleaner ,if i really have to say something but was good all around ,we

r, restaurant, pool) would be open. maybe next time..

swimming pool ect was lovely. room was a lovely size and beds were very comfortable.

if there was no covid the facilities

room was lovely and tidy. swimming pool and sauna nice. bed comfy

time of the pool could have been later, nothing like a late night swim which unfortunately we couldn’t do

loverly hotel comfortable beds loverly pool very clean good location and friendly staff

pool close too early on christmas day and open too late on boxing day, but this is understandable

it was very clean and included swimming pool, sauna, steam room, etc, breakfast was plentiful

breakfast, the pool

room was very spacious and we loved the pool had it to ourselves most of our stay

liked the pool, the very central location, and the friendly staff, all for a reasonable price

the food the staff the swimming pool.

the great loacation. great and clean room. available swimming pool.

pool lovely and warm

the swimming pool is amazing and really warm

excellent location, clean, friendly staff & amazing pool

every floorboards was very creaky and the pool area needs a good wash down especially the roof

spent 2 nights here and it was great. good breakfast. pool, location and facilities

pool and sauna/steam room was lovely

the hotel is a little tired but it is a victorian hotel, the sauna steam room ud83eudd75 swimming pool very good, jacuzzi wasn't working ud83dude22 room very comfortable and was upgraded for freeon

the most hotel and jacuzzy steam and swimming pool amazing and food is nice

is beautiful hotel swimming pool spa nice view

nice warm pool and jacuzzi, steam room and sauna all worked well

room was great and drinks by the pool were very nice.

cosy hotel with everything i could want. very friendly staff. nice with a heated pool.

staff extremely helpful the hotel very clean pool was well heated and extremely comfyable to stay in for long periods

lovely swimming pool

staff and swimming pool and location

outside pool lovely suntrap

i didn't use a swimming pool because swimming pool it is open from 01

the pool was too cold to go in but due to covid this was understandable

we didn’t use the swimming pool or the dining area but it looked very welcoming

it was dated but clean and had a pool and the bus stopped right outside

ey just forgot

location very close to the seafront the facilities of the hotel, stylish restaurant and bar and the spa facilities were great room was very

kids makimg noise in the swimming pool also don't make it feel as a relaxing spa

the reception, ristorant and bar staff very nice ,smiley ,polite and friendly, specially with kids,thank you very much for making us feel very good

) not exactly an environment to relax in and pool full of kids screaming and splashing - spa area should be adults only

great hotel, lovely staff. the swimming pool is exceptional.

daughter loves spending time in the swimming pool ud83dude0a lovely breakfast , location closed to pier and the

the pool was warm

amazing amenities such as swimming pool, gym and restaurant

the pool is a great addition for little ones on a rainy day