everything was awesome, rooms, restaurant, pool, staff, location.

the pool area lacked style and elegance .

gym and pool seemed brand new

view and pool

the pool was a bit salty and the hot tub had a bit too much chlorine

love its location! hotel was beautiful, pool amazing, and rooms bright and comfy.

the pool was refreshing and the deck was beautiful

self parking pool was closed

we enjoyed the rooftop pool also on 6th floor definitely will return

the pool sunsets will really make you smile

location, pool area

pool depth deep for small children

pool was too cold to swim

pillows were super comfy and the bathroom had great lighting, the pool was very nice and clean

pool was a bit cold

free breakfast, pool, free parking

pool cleaner guy yelled at us for having a water bottle in the pool area, while he was sipping on a

the beds were comfortable it has a sauna and pool which were set at comfortable temperature the staff were friendly and and the hotel served one

love that the pool and hot tub are open 24 hours! great location too.

awesome pool, hot tub and sauna area!

room service was fast and delicious, the pool wasn t very crowded and was open late, check in staff were friendly, and the room itself was

great location. quiet, clean, modern hotel. enjoyed the indoor pool & hot tub.

no swimming pool

the pool

was no info in the room of the amenities like the pool and fitness area or of nearby restaurants

very comfy bed, and great breakfast.

the fabulous breakfast! the nice personnel.

comfortable beds, nice pool area and good breakfast.

the breakfast was great!! beds are super comfy! the staff were super nice and involved!

comfortable, clean, great breakfast buffet.

roof top pool is way too small, for such a nice property and that being a key sell point it should have been

pool and rooftop bar were amazing

the heated rooftop pool was an especially big hit with the kids

i enjoyed the heated pool and gym, and being able to ship packages to the front desk

i had picked this hotel (factoring in premium expense over other hotels) thinking the pool would be less crowded and only for those in this hotel

a bathrobe for after the pool would be nice but that's literally the only change i would make

lots of nearby amenities and the hotel had plenty to offer including two bars, a gym, pool and laundromat

we didn’t have time to swim but the pool looked beautiful and rooftop location was nice

the rooftop swimming pool was so nice even while it was snowing

nice view from the pool over the city

the pool was not open

pool being outside

wished you had a indoor swimming pool

pool was outdoor that was disappointing for the time we went

it was an indoor pool or that the outdoor pool was given an overhaul to make it a lil more luxurious, but i

great pool. had it to ourselves one weekday!!

pool, food in cafe, people

pool, we wanted to use the spa but every time we entered the area families already had both

my pre-teens loved the terrace pool, its semi covered and was open very late making all the kiddos super happy

amazing pool

pool and hot tub are out of order so much for a party poolside

the pool was empty due to covid 19, which hasn't been an issue for how long

nice pool area

pool was ok but hot tub looked like it had been out of commission for a long while

most comfortable hotel bed i think i have ever slept on. pool was bonus and staff were pleasant.

we were disappointed the indoor pool closed early the night we were there.

amazing hotel, friendliest staff. we didn t want to leave. gream pool, fantastic food!

loved the outdoor pool staff--they were friendly and if you needed anything, they were right there to make you happy

i wish there was christmas lights on in the interior courtyard area with the pool

family friendly, pool was amazing, service was incredible

pool. breakfast. parking . location just between downtown and outside.

pool was closed and i didn’t know where the gym was.

the room was beyond expected and the pool and tub in the bathroom was great!

i didn't get to swim in the pool because it was outdoors and it was closed

the pool was not working

great location. friendly stuff. good pool. clean

pool

pool was freezing

at a hotel they give you a information pack to tell you when checkout time is, breakfast, wifi, pool hours and such

it was so clean and beautiful. loved the pool, weight room, my room, lobby, location.

pool

short walk to fun eat/music place & temple sq conference ctr for your, nice bar, firepit, pool, hot tub

desk staff was friendly, the room was super comfortable, place to park the car and the pool is good

i was disappointed the outside swimming pool was closed for the season.

the pool was packed with kids - but that is to be expected in the heat of summer.

we didn't use the pool, but that's because we weren't interested in swimming.

no bathtub, only a shower. pool was cold, and small.

the parking was free and there was an exercise room and a pool

i wished they had indoor pool.

the out door swimming pool is very small and unkept

the pool and common area were packed with kids. great family hotel.

pool area was clean and kid friendly

the rooms were clean and nice, and the lobby/pool/facilities felt very luxurious

inside of the hotel with the pool and hot tub and the restaurant and how open it was to talk and walk around

the lobby is beautiful, staff are nice, and the pool runs to mid night

downstairs is a pool, jacuzzi tub, and dry sauna

clean and comfortable great staff nice warm pool and spa

staff were friendly and helpful, room is comfortable , breakfast very good , water in swimming pool

the pool is great

pool and sauna hours

liked that the rooms were spacious, the coffee always available, the pool area open 24 hours, the evening cookies and milk, and it had the best breakfast offerings

the pool was not clean. maybe the water needs to be changed more regularly.

24/7 pool and spa tops the list, but this was a great hotel stay.

cleanliness, staff, amenities(pool) great hot breakfast with large variety

the pool could have been cleaner

very unique and the fresh breakfast croissants was very delicious

breakfast delivered to room

very comfortable and the spa bath was just amazing, the bridal veil falls suite had a lovely rainfall shower

fantastic. cooked on site and room service included.

very friendly staff and great breakfast options which were served to our room

suite was amazing, the pool area was great and the breakfast was perfect

the pool was closed.

buffet, swimming pool and the cleanliness of the lobby.

swimming pool and spa were nice

pool on the top floor rounds it up

my kids also enjoyed the indoor pool being open 24/7, and used it several times during our 2 day stay

swimming pool was uncomfortably cold. however, the hot tub was perfect.

spacious room with comfortable beds. pool and other amenities were nice with 24 hr availability

the pool is warm, friendly staff and clean.

the pool 24 hrs

the pool and spa were very clean and nice

the pool and hot tub are perfect to settle down in

own pillows and the hot tub was not really hot and they put to much chlorine burning my eyes the pool was ok

kids enjoyed the pool and the sitting area outside

were sharp areas in the bottom of the pool that left our feet badly scratched up after our stay

my kids loved the breakfast.

maybe extend breakfast past 9am since that’s kind of early

was not given a wash cloth i had to ask for this item twice from the woman doing laundry

pool area, laundry facilities, and everyone gets a room key!

there was a coin operated laundry which was great. the man at check in was lovely

the in-house bar was cozy and provided a friendly atmosphere to unwind

he made it such a great experience, his attitude, and how he was with my kids made them so happy

not like that you cannot take drinks to the room and you had to order room service with additional fees

tv options were poor and wifi really barely worked

food from room service

clean and modern rooms with comfortable beds. kids loved the pool.

nice (though small) indoor pool with hot tub and adequate workout room, but is a great neighborhood for a jog

and we enjoyed the gym and the pool/hot tub

pool hours wish it would be open all night.

pool is size of hot tub

pool was closed - in these days it's possible to open the pool, but easier not to

we had also checked being as close to the pool as possible and i found we were as further away as we could be

pool is built in an area of the building where there's not a lot of ventilation so we couldn't stay

breakfast was great and so was the pool

pool open a little later

they have 24 hour laundry services too which was very nice

shuttle to airport was great. parking while vacationing so helpful. food was delicious.

they only charge $20 for a pet fee which is really nice

had a great breakfast, the room was big, we checked in very late and the counter person was very pleasant

breakfast is good too

very kind employees. the breakfast was great and had hot options. the pool area was clean

nice indoor pool/spa wasn't over run with kids on my visit

location, hot pool, breakfast was good.

the pool was cold

the pool and the jacuzzi was good i like that the most

the kids love the pool and the amenities

was not told about pool and if it was a heated one

specifically chose this place because the website said they had an outdoor pool

it didn't feel like we were in a hotel at all and the outdoor pool was the cherry on top

it advertised a pool and hot tub

clean, especially with covid- they limited use of the pool/patio to guests who reserved it and had breakfast in to-go bags

they actually had a functioning pool and breakfast

pool and breakfast

convenient location, nice staff, spacious rooms and the pool and spa was devine and kept clean

clean big room with super ac. nice pool and gym. tasty breakfast

easy access off the highway. nice views from our room. the pool was warm!

facilities (pool, media room, workout room, lobby) were all excellent

pool hot tub game room

the pool area was dark and gloomy.

when you look out the window and there was way too many people in the hot tub in the swimming pool to even want to get in

the pool was a good size and fun kiddie slide

the pool

would be nice if the pool/hot tub opened before 8am.

large, varied breakfast options available and a nicely equipped pool area

only stayed at the hotel because of the pool/waterslide/splash pad

lack of towels in the pool area.

did not appreciate having to pay $10 extra dollars to be able to go into the pool are to watch my grandkids swim

kitchen room was clean nice, pool crowded but expected the water slide closed sucked we were looking forward to it but least

the staff was extremely friendly and my kids really enjoyed the pool area.

pool was over crowded and not clean

comfortable beds, pool and hot tub

only coronavirus killed the pool area.

the facilities were excellent, especially the pool

that the hot tub wasn't working but the pool was cool

the pool was great for the kids the breakfast was really good and great

pool temperature was perfect, and wasn't strong with chlorine

great rooms, comfortable beds, big pool area, and gym options

room, very clean, friendly staff, clean swimming pool

only issue was the pool and jacuzzi were out of order

pool was a little older but decent, alot of elderly people noone my age...

room layout was great and pool was very nice

breakfast ,kids enjoyed the clean pool

pool, hot tub, clean room, refrigerator, coffee maker, breakfast was good, location, nice

the pool and hot tub were clean and well stocked with towels

covered heated pool

pool was clean and towels were always readily available

comfortable beds, great location, nice breakfast, indoor pool (wish it was warmer), and good price

the water pool was super cold

my grandkids loved the pool & workout facilities

would have been nice to have a jacuzzi since there is a pool

the pool was open

breakfast is better than hampton and we love the extended pool hours and breakfast hours

the stairs at the front and down to the pool. not very senior citizen accessible.

the pool was clean and working

pool was great

great breakfast, spacious rooms, indoor pool

friendly staff at check in, nice pool, clean room

many people at the pool ud83dude05ud83dude05ud83dude05ud83dude05but nothing that you can fix

everything was good here the pool the rooms the cleanliness and the staff.

we also enjoyed the pool and hot tub

stayed here several times. bistro nice and pool excellent

pool and gym were open, and i would have used them if staying for longer than a single overnight

there is an indoor swimming pool available

- nice rooms - swimming pool - good parking - slc a few minutes away

clean, nice staff, nice pool

the basic wifi is a little slow so expect to pay to upgrade if you need more.

there was a living room with a bar and mini fridge, a sectional couch, and a large tv

good beds and pillows. laundry area was good. nice pool.

ordered room service from the restaurant down stairs

the mattress was slow thin that you could feel the bar that supported it as you slept

pool and hot tub was wonderful

that the pool was open 24/7

pool could be better

had fun at the pool, and nice jacuzzi

the pool could have been warmer. we enjoyed it anyway but our 18

i liked seeing the pool, even though i didn't have the opportunity to use it

my kids loved the pool

specifically chose this venue for the pool and it was perfect

the swimming pool was a highlight

is 12’ driving from downtown, the pool was not working, and my room was not cleaned in the five nights i stayed there

the pool and hot tub were wonderful

my teenager and i really enjoyed the jacuzzi and pool

nice to have a pool and hot tub and a very good selection at breakfast

there is not a bathroom close too the pool for kids to go

that it had a pool and jacuzzi.

the swimming pool was a lot of fun and it was great that they had towels for us

the pool was excellent ad the water temperature wss not

gym and pool was closed without any info that it would be closed

had issues with the pool but was able to have the other hotel next to them allow us to use

the absolute biggest disappointment was the pool and hot tub being closed

breakfast really good, friendly staff and clean room. free coffee in lobby. pool an hot tub.

it was clean good free breakfast, comfy beds, nice indoor pool and hot tub

the pool area was easy to locate and it was clean and well maintained

we enjoyed the hot tub and the pool both days

pool that was open

friendly helpful staff, good breakfast, spacious rooms, and the kids had fun in the pool- breakfast was good

loved everything. big room great pool.

the pool is good for my children

kids enjoyed the pool

small pool no hot tub

loud noises at night from the pool area

staff was very nice and the warm pool was a huge hit.

the pool was amazing and the staff was splendid!

the pool was under construction and we were not informed ahead of time.

pool and exercise room were great with towels and water and i love that they were open late

the best part was being able to reserve a slot for the swimming pool on my daughters birthday and having the entire pool to ourselves

stayed here a few times over the past month, will stay here again as it has open gym, pool and breakfast

enjoyed the pool

clean, spacious and great weight room, pool and breakfast.

swiming pool and waffle for the breakfast. vers spacious rooms. link btw our 2 rooms

pool is on small side if you have lots of kids

it was on the 3rd floor. the pool was closed and i couldn't find the gym.

the pool was open and it had a large area to sit with friends.

the pool needs to be cleaned and updated

ong with the spa)

breakfast is great, staff are friendly and helpful, location is good for us.

breakfast was above and beyond

gym was small but open late so i was able to workout when i arrived

simple clean room, comfortable bed. friendly staff. good breakfast. usb charger.

i got my laundry done

with quality entrees and a pool/hot tub/fitness center

the pool! the bed, tasty food, very comfortable hotel!

i thought the pool area was pretty small and very cold.

super clean and updated hotel comfortable beds. has a hot tub and pool!

pool and hot tub were great

pool and hot tub were nice!

rooms pool

very clean, very good continental breakfast, two tvs in room, comfy beds, clear indoor pool

the pool was closed

pool was very crowded.

i didn't get to enjoy the pool and other amenities

staff,pool

the pool was great, so was the walking path, exercise room and the fire pit

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no pool or hot tub

unfortunately the extras were closed like the pool, spa and hot breakfast area

pool and hot tub were nice

we also enjoyed the pool area

breakfast limited to grab & go because of covid-19, pool closed.

everything! the price, excellent breakfast, very clean, great pool!!

the pool was temporarily closed.

pool was not open so i was a bit disappointed but it's because of covid 19 so i understand

the pool is open until 11pm, which is nice

we couldn't use the pool

the pool was small

lobby, pool & fitness area

clean good pool great staff

the room was nice and clean. the pool was wonderfully warm! my kids had a blast!

pool water was dirty and cold

i didn’t like how the pool was close at 11pm.

cleanliness and very well organized facilities like the pool the gym accesible computer amenities exceeded my expectations staff was helpful and

a room on first floor and near pool, but was not available.

swimming pool was so heavily chlorinated that it caused our grandchildren and others in the pool to cough

pool and breakfast closed

unfortunately the pool was under reconstruction when we were there

clean room, great location , nice pool, amazing breakfast

pool and gym

door pool

indoor pool looked great but only stayed one night so wasn't able to use it

pool and hot tub where what i needed.

pool was great and the room was spacious for our family of three.

pool was closed

the setup is nice and creates a small oasis of green and chill around the pool

and we were using the pool with our infant and a group of approx 10 teenage boys came in and we re bombing/diving so we

were there later in the day and used the pool in evening

pool was closed

the facilities were nice, we enjoyed the pool and the welcome package was also appreciated.

the room was spotless! pool and hot tub were very clean and relaxing.

it was a quiet hotel even though busy, and the outdoor pool was nice too

hate the pillows and pool needed cleaned more often. but overall, excellent !

pool was cold

the pool looked like it had gunk in it

it was a much better experience and they even have an indoor pool and hot tub

pool was extremely dirty, with plenty of small bugs

dirty and smelly. closed pool. paint inside the outlets.

the swimming pool was not opened and the plugged sink

in the roof and i'm sure they're working on those also a fitness center and on site and a nice pool and courtyard in the summer

appeared to have a fabulous and pool area but closed due to covid

looks like they have a beautiful courtyard and a pool

great location nice pool good breakfast

nice hot tub and pool

excellent breakfast, pool, and fully stocked kitchen

we got to schedule a swim time and have the pool all to ourselves

our daughter had so much fun in the swimming pool as me and the wife loved the jacuzzi

chemical in pool and hot tub were to strong couldn't stay the bleach was so strong it made our skin red and

pool and hot tub - beds were very comfortable - breakfast options were great

surprised by view of mountains. how nice to pool & jacuzzi were.

kitchen facilities. shower. pool. lobby area

outdoor pool

great breakfast, clean rooms, clean pool area

and pool use is by appointment

wish the pool hours were a little later.

size room, good breakfast, nice swimming pool, convenient location, nice staff

i liked everything about this hotel from the desk clerk to the pool to the pillows

we enjoyed the breakfast and the pool very much

the pool was warmer than most

the room was spotless and the pool area way nice

the pool was great and my grandkids and i totally enjoyed our stay

pool had a little sand/dirt collected on the bottom in a few spots and could be filtered/cleaned

staff, lovely room, comfortable bed, big, spacious bathroom, wonderful pool and hot tub right across the hall from our room, and easy access to airport

swimming pool area smelled and the breakfast in the morning was horrible

we enjoyed the spa and pool

indoor pool and whirlpool

everything was great, breakfast, pool, room and the staff

beds are amazing and love the small kitchen and the pool and hot tub was amazing

pool appointment thing sucked, but we understood why they did it that way

hotel was clean with amenities such as a pool, workout center and continental breakfast

indoor pool! the cleanliness was outstanding the helpfulness of staff great attitudes

was extremely friendly, grounds and all of hotel was clean, room s, pool area, gym, elevator & hallways

just felt easy to get everywhere you have to get whether the pool, fitness center or breakfast lounge area and even parking lot it was very convenient to walk

staff super friendly and helpful. especially the sweet lady running the morning breakfast.

the breakfast were frozen breakfast sandwiches most of the time. my only dislike.

wide variety of options for breakfast

breakfast was the worst breakfast we’ve ever had staying in a hotel

poor breakfast service, food and dishes out

tile outside the door of the pool was slick when it was wet

was great, swimming pool was awesome

pool and spa were up to par

the customer service at the crystal inn is from a dying pool of ideologies surrounding restaurant and hotel management in which people actually took pride

the hot breakfast was great!! clean rooms and pool area. friendly staff. we had a great stay

a hot tub, a small pool, a fitness room

the staff, aesthetics, and pool/gym.

friendly staff, great pool, great breakfast and the room was great

clean great breakfast pool was small and humid but kids had fun so it doesn’t matter

the pool area was immaculate, which says a lot

no microwave during breakfast hours. not enough shade at the pool

the pool area could be better, it’s pretty small

loved the location, the pool, and the nearby food/coffee options

everything was great - the room, breakfast, the pool, the view

spacious room, great outdoor pool (saltwater) and nice fitness room