there is a pool advertised but it is no longer in service

construction on premises, pool closed at time of stay

pool open !!!

the pool temperature was very, very cold, unbearably cold.

no pool

love the pool and hit tub

outdoor pool, air conditioning. breakfast, staff

we liked the pool area, breakfast and large room.

nothing not to like. maybe the pool could be open later.

wish the pool was a bit bigger

ambience the beauty at the outdoor fireplace pool and hot tub lounge chairs the bar everything was amazing

no bathrooms at the pool.

the ada compliant chair lift for the hot tub and pool were super… easy to use & operate.

the 5th floor pool and hot tub

beautiful location and we loved the rooftop pool.

the pool could have been warmer. the breakfast had very limited items

no water front view and couldn t get any pool time in 2 days of being here

pool is small.

indoor pool.

always i liked swimming in the pool

they provided an easy and painless experience from check in, through the breakfast and, check out

view of oyster bay, nice breakfast options every morning, clean & well-maintained, and friendly staff

the breakfast is a light continental with great rolls and some cereal and bagels

might add some yogurt if refrig is available for the breakfast settling

no breakfast

hotel or stayed at the new silver cloud and enjoyed the additional amenities like the hot tub, pool, fire pit, spa, valet parking, etc

my grandson was disappointed there wasn t a pool.

no pool/hot tub. too close to busy train tracks crossing a road. horns sounded all night.

restaurant, bar , pool , most of all a beautiful view from our room

really liked the rooftop pool and spa - water was nice warm for cool october evenings

the parking was $22. no free breakfast and no pool.

it would have been nice to have a pool and or hot tub.

amazing service. only downside is lack of pool.

no pool/hot tub, parking fee

i wish you had a pool and a hot tub.

the rooftop pool was very nice and the view is even better

didn't like that the pool was a little small for the amount of rooms to hey had

really appreciate how clean the property is and the bar/restaurant & pool and fitness rooms are great amenities

the pool and hot tub

if i ever need to come back, i will definitely use the pool and hot tub

nice pool for kids. good food value.

to downtown and freeway, friendliness of staff, ease of check-in, available streaming channels, pool, full sized tub, security of the building

we couldn t use the pool due to covid but i understood.

pool was perfect for our 7 year old

pool was small and paying for valet parking

pool did not look clean, so i didn’t go in even though i wanted to

maybe a few chairs or recliners by the pool would be nice but no complaint about the pool.

outdoor pool

said it had an outdoor pool on booking, but it was 100 degrees and closed when we got there

pool not open

pool being seasonal, and the lack of public transport access around

outdoor pool only.

facility has an outside pool and hot tub, which was great, our kids enjoyed a lot spending some time there

it was great! loved the outdoor pool.

in addition, it has a great outside pool and breakfast

restaurant, bar, fitness room, pool area all were convenient and appreciated when we didn't want to drive anywhere

the $5 buffet breakfast was a nice perk, pool and jacuzzi were wonderful

the pool was great,the walking path and beach right outside the door was a bonus

pool was still open overall a wonderful stay the staff went above and beyond

the pool and hot tub were great, the pool was actually a nice temp

loved the lift for handicap accessibility into the pool

they have everything you need on site (bar, restaurant, snacks for purchase, a pool for the kids

we had a great time at the pool. the room was very spacious with a nice water view.

loved the pool friendly people

facility, loved the hot tub and the pool, the area was very clean

no pool, breakfast or extra amenities due to covid-19

very helpful staff. great pool and hot tub. location is great

friendly staff. loved the pool

pool was a little cold.

we were there for swim meet and have to be at pool at 7:00 so left a 6:45

the parking

parking! they need a bigger parking lot.

parking was tricky at times.

breakfast has been excellent each time we have stayed here

of wifi connection my first night and morning caused me severe inconvenience as an international

the pool wasn't open

didn't check the pool but looks nice

the pool is nice

it had a quiet atmosphere, it had a pool open for long hour's.

kids had fun in the pool. it was close to places to eat.

didn’t like that it didn’t have a pool or hot tub

the pool was freezing

a great hotel, nice pool, comfortable beds, spacious room and clean

the swimming pool was a little dirty.

nice pool and sauna as well

really nice place to stay, friendly hotel employees, simple and healthy breakfast served.

check in was easy. i used the laundry facilities. my husband had breakfast.

the facilities were good ( free laundry, breakfast included in room rate, small gym

look, it isn't a resort spa hotel, it doesn't try to be, it's a very well executed, cheap-ish and cheerful overnight stay,

love the fact that you can do laundry on site and it was free

no pool, when they advertised one!

my family really liked the pool and breakfast.

no pool or gym which is one of the reasons we booked the

pool was closed the entire time.

the pool was warm, breakfast was good, staff good.

gym and pool access was the best about this hotel

my grandson loved the pool

pool was warm, staff was accommodating

was super friendly, breakfast was good, room had everything i needed, quiet and bed was comfy

from the parking lot all the way though

the swimming pool was cold. there is no way it was heated. it didn’t stop us from going in.

the pool being closed was a little disappointing.

sheets had what appeared as a makeup stain on it. the pool was closed so that was a let down.

location was great, the staff were kind, very clean all over and great pool.

pool was decent and the hot tub was nice and relaxing

pool is freezing and hot tub didn’t work

friendly front desk worker. nice pool. breakfast.

staff ,pools

i couldn't bring my coffee cup in the pool area but i understand

breakfast was good. hot tub & pool were very nice, perfect temp

pool was really nice, relaxing hot tub area as well.

it had a pool and hot tub which wad on my checklist

i would not have stayed here had i known the pool and spa were closed

huge variety of slot machines and i found the odds of winning or losing are much the same as any casino i've played

they have a deli that is open until 3am and free non alcoholic beverages in the casino

i like the clean services and laundry room.

quiet and comfy staff was wonderful and they had a laundry room as well

love the fact i can bring my little dog rosie and there is no pet fee,which is awesome

laundry room closes at 11pm

my property was stolen out of the laundry room.

my grandsons enjoyed the pool.

vert comfortable.. laundry facilities clean and fairly priced. great pool area.

swimming pool for the kids

are decapitated no pool no hot tub no laundry and no ice machine and no vending machine all are very broken

limited facility for not access the hot tub and swimming pool during winter and raining season

was excellent, pool was very clean, the room was large and the location was near everything you could possibly

light bulbs burnt out in room, spiders all over grounds. pool closed too early.

room very comfortable, pool is wonderfully warm and clean, location perfect for us

the pool.

the pool looked very inviting, and i never got a chance to try it out

i had a straight walk to the pool, fitness room, main lobby

large rooms, full size fridge, stove, comfortable beds, salt water pool and hot tub, friendly staff, and a really good hot hotel breakfast

loved the salt water pool and spacious airy rooms, there were 5 of us in one room and it was great

about this hotel, from the warm staff to the cleanliness of the hotel room, the gym and pool

the rooms are large enough for a family of 5, the staff are l very kind, pool was great and breakfast was also good

pool was down for maintenance

breakfast and coffee machine were great. pool was nice as well.

has an indoor pool

the pool looked disgusting. i believe the water needs a new treatment.

everything from the pool, location, cost, bed were amazingly comfortable.

breakfast, that changed each morning

staff was extremely from the front desk to housekeeping and let's not forget the kitchen staff.

hotel staff was very friendly and the continental breakfast was good, they changed it every day

also, one more garbage can in the room, perhaps under the kitchen sink area

also has a pool and gym which is very great

i door pool and spa

we enjoyed the pool and hot tub as well as the restaurant

liked the pool and the food mostly, the burger was delicious and the prices were affordable, and the staff

nice pool

clean room pool and friendly staff

nice pool and hot tub

pool hot tub

the pool and hot tub weren t working.

the 24 hour pool was nice

room - great shape and clean, enjoyed the hot breakfast and pool time

pool and hot tub helpful staff great food at the restaurant quiet room close to baseball train

you're only able to access the floor you're staying on, and community areas like the pool and lobby

location great, pool area, room clean staff friendly and professional

the dinner at the restaurant was super good and the roof top pool/ hot tub was amazing.

everyone was great! hotel is clean, comfy beds, and the pool with the view is amazing.

great location & good breakfast. facilities were good such as pool and gym

the pool area is also great with good views

pool was nice

kids love the pool

asked for more - really good location with excellent transport links very close by - the swimming pool was an added bonus and much enjoyed - especially by our granddaughter - the breakfast was

fantastic indoor pool

i also liked the gym and the pool

to covid, i missed having food and the pool available

location, beautiful room and bay view, cool pool area

the pool temperature was on the cold side

the sun deck and pool was well set out and the bartenders really looked after you

didn't have breakfast there, but did order food from the pool bar

sad our pool was closed for maintenance wanted to use it on the sunny days we had while in

great bedding! friendly front desk staff! great pool and work- out area

warm pool, great view, ideal location, quiet