short staff couldn’t get towels in the room and the pool

pool is down

too bad no sauna or hot tub, pool was a little cool in temp

not the cleanest, no towels in pool area every time we went and bathrooms in pool area very dirty bathroom in room had old hair in

first one was their pool was down for maintenance and the second one was they didn't have an electric car charging

needed ketchup and salt and pepper and the ladies were nice enough to lend us some from the kitchen for the night

nice decor, friendly staff, excellent breakfast

had no breakfast gym closed open the last to days off stay i was not told on arrive about breakfast or where every

pet fee wasn't too bad of 15$ extra a night

the property is spacious and has a gym.

pool was not available as maintenance work was being done.

friendly staff, clean rooms, love the pool and hot tub & great breakfast.

swimming pool was too cold

family had a great time in the pool

salt water pool and hot tub

staff were great, the breakfast was amazing, the rooms were clean, pool was a lot of fun and

room was fantastic. breakfast room was great. loved the pool hot tub and sauna

good breakfast swimming pool very clean and kids enjoyed it gym room also very good and clean staff very

the hotel was very clean, and the pool was nice

the pool was too cold to go swimming in

warm pool, quality breakfast, comfortable and clean room.

the bed was very comfortable and i liked the pool and hot tub.

we did use the pool and that was very clean as well

the size of the room, the pool, helpful staff.

our children had a great time in the pool and hot tub

loved the slide in the pool too

good breakfast, excellent pool with amazing water slide, comfortable bed, quiet room with sink in room and de-caffeinated

so nice to have a pool and to find it really clean as well

hard to open and close it almost knocked us in the face a couple times and there were never any pool towels and didn't make it to breakfast with it ending at

the hinger the fall down to my feet and hurt me but still that was not bad and the swimming pool was too cold for me but i will come back when i need

the room was very clean and the pool was nice too

the pool is too small

just that the pool wasn’t working. but we understood.

enjoyed the pool and hot tub and hot breakfast

the pool

my daughter loved the pool!!

the cleanliness, the service and the best part the pool and waterslides

the self serve breakfast was great and the swimming pool was lovely but the temperature was a bit cold

the kids played in the pool for hours

pool. staff

no breakfast or pool

no pool. location not great.

ree breakfast options were small.

a pool would be nice

needs a pool king suit could get expensive

the pool was a hit with the kids and the hot tub a hit for the parents

the pool and hot tub were exceptionally clean as well

pool was very enjoyable for the one rainy day we had

nice pool

pool is not great. really cold.

we had a sad view of some construction and a vacant parking lot but overall, would stay again

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

close to my destination, free parking

beds were comfy, your meal room service was yukky

no pool or breakfast but parking was convenient

basic toiletries provided

spa tube, tv, comfortable bed, bright room, quiet place, clean. we'll come back.

friendly staff. charming atmosphere. clean room. easily accessible parking lot

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

a big convention centre right beside their hotel, which belongs to them, so there was loads of parking

if you go to the pool early you ll get there before all of the screaming kids

amazing food, great pool!

our kids loved the pool and slide

the pool was great, a lot of fun

the pool, the room was awesome

trying to find the pool was confusing

has great amenities, like underground parking, restaurants and a pool

the gym and pool area is top tier

pool is pretty small for the size of the hotel

the pool was under renovation

good quality and value. the gym was great.

hot tub was cold, but no big deal for us, it was nice and big for the kids to swim around

cleanup after room service, cleaning did come in to do the bathrooms but did not make beds or take dishes

told the waitress but nothing was changed, or nothing acknowledge by kitchen

tried to order room service and had to go to the lounge to take a picture of the menu for others in the room to

asked for an early check in and they went above and beyond and got me in very early

good location. i didn't have breakfast as i was scheduled for surgery.

breakfast was wonderful!!!!

fitness room has old and broken equipment

free wifi, free parking is all good

perfect location pool abd hot tub where great

pool water temperature was cold

i got engaged to my fiance at the rooftop pool on the 27th floor

helpful, friendly staff. swimming pool was great.

the pool is stunning

despite no pool for kids, my young daughter had a really good time at the pool

no ware pool - it can placed outside in the balcony! you got space!

pool could have been better- towels all over area (messy guests) and had to go to front desk for

location, 24 hour gym, pool, tv with netflix and youtube is a plus

swimming pool wasn’t open

i didn’t like that there was not hot tub in the pool area.

the vibrant decoration, the comfort of the suites and the on site gym and swimming pool

the laundry, the pool, the room everything was perfect

the pool was too cold . it used to be open 24 hours and they now close it early .

great variety for the continental breakfast. pool was great. kitchenette was fabulous.

sauna, wet steam room, lane pool, two hot tubs & a squash court

pool area was a little disappointing

the staff are consistently exceeding expectations especially in the fitness and pool area!

location, the outdoor breakfast area and the pool.

the pool was not available for use. this was the only down fall.

my kids loves the swimming pool and how soft the blankets were

air quality in the pool area was overwhelming with chlorine

the warm chocolate chip cookies at check in to the pool open 24 hours and the restaurant was both delicious and had amazing service

i'm a bath person and there was none. however 24 hour pool service made up for it

the pool was spacious and clean, same with fitness center

kids loved the pool it wasn't too cold

kids loved the pool

the facilities (pool, laundry, great room, hospitality room) were perfect

the pool was nice. wished they had a hot tub but that was minor.

nothing, personally myself. the kids said the pool was boring haha

loved swimming in the pool

pool temperature was a bit cool

the staff was very friendly, breakfast was amazing! the pool and sauna was incredible

location, within walking distance to many great restraunts and just across the river from the pool

location, pool& hottub, staff was very helpful and friendly!

the hotel wifi cannot connect to the room tv. the hotel management can improve on this.

older building, very tidy, upgrade to spa suite was great!

with the free breakfast

when i asked for room service for the room to be cleaned, they just did the bed, they did not clean the toiled nor

good clean double spa room

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

late check out

beds sucked and bar was sub par.

only spent one evening so did not try the food. pool was nice for the kids

location, clean, cozy, nice pool and hot tub, quiet

pool

kids liked the swimming pool

anniversary- the staff was so nice - the omelettes were delicious - they make the best martini - pool was clean and gym was fun

my son and i thoroughly enjoyed the pool as well

a pack n play for our baby we got a room where there was a patio door that went to the pool

to stay another day because the kids insisted we should after they had fun in the pool and they just felt at home as

hot showers, morning coffee and an awesome pool and hot tub made our stay very pleasant

too long of a commute from our room to the pool

had a great time in the pool

pool and hot tub are dated and both on the small side. it was clean though.

pool and gym

like the breakfast also the swimming pool and whirlpool,coffee and tea in the rooms and staff were awesome

the pool was really cold

not hot tub , pool was cold

little out dated in room and bathroom only one small elevator for 3 floors small pool , no hot tub limited on towels ( gave 3 towels for 4 people in a room) had to always call down

no microwave and pool access, but with covid it’s understandable

pool located near the front of the entrance

staff was super helpful and the pool was just what the doctor ordered to burn off all my 7 year old energy off after being in the

it would be nice if there is an indoor pool

would enjoy a pool & sauna. but not necessary.

we liked it so much we are back. only thing missing is a pool for the kids

addition o pool and hot tub sauna would be best.

kids wish there was a pool. then it would be perfect ud83eudd70

i quite enjoyed the amenities such as the pool

there were not enough towels at the pool.

food,pool

the pool is a great size

the pool was nice. great breakfast selection. nice rooms. upgraded to a nicer room.

pool was cold

clean, comfortable with a great location. loved the pool and the complimentary breakfast

the new renovations are very refreshing and i enjoyed the pool, and the free breaky

the whole place was so family friendly, floaties and pool toys available at the pool, mini putt in the hallway, halloween decorations in the lobby,

the pool area always seemed to be out of towels.

the pool with the grandkids loved that the breakfast was extended to 11 am on the long weekend

the pool and slide were great for the whole family

size of room was nice, family friendly. pool with slide.

loved the pool and waterside

the pool is and hot tub was ok a little wear and tear but was clean and has lots of seating and the

pool could be warmer

pool was clean and towels we well stocked

nice new hotel, very spacious room and bathroom. kids loved the pool too!

the bed was very comfy, warm shower, clean bathroom, loved the hot tube, the shower in the pool area very handy

the property was clean and comfortable and my kids loved the pool

jets on the hot tub didn’t really make it bubble as a hot tub should, the big pools floor was rough and the bottoms for the hot tub and mushroom seemed to not work but did after

two nights with my grand children and was able to use swimming pool at night beds so comfy huge room

the room was very spacious and the pool was good, not so busy.

pool is open til midnight if you wanna chill in the hot tub before bed

size of breakfast room and pool area

pool could have been bigger.

pool is tiny

pool was small but great.

pool makes my kids had irritated skin and eyes.

the pool is a little bit small

were super nice, hotel was super clean, incl breakfast spread was amazing both days, gym and pool and hot tub were clean

great hot tub in the pool area

delicious breakfast, nice room, cool pool

the hotel is well equipped with the gym , swimming pool

nice staff at check in, welcoming and a beautiful lobby and room with amazing pool and hot tub facilities

the hotel offered all the necessary facilities (like laundry and etc) and there was also a nice pool+gym

the pool was small

convenience to the mall kitchen in the room swimming pool for the kids

location was great, pool was great

no breakfast. pool could stay open a little later as quiet time is not until until 11pm

breakfast, comfortable room, underground parking and close to west ed

heated underground parking,wonderful.good breakfast.

they also have a gym and pool fo their guests to enjoy

breakfast area is quite small for the size of the hotel and kids shouldn’t be allowed to serve themselves

staff was helpful with figuring out laundry

chlorine smell was very powerful when we went to the pool

pool availability

pool is small

swimming pool also has a hot tub and overall such a nice building

pool area was small and couldn’t use when we wanted to because it was already full

booking pool time was easy

we used the pool and hot tub for 45mins which is good enough for us

i would definitely highly recommend this hotel because of how friendly the staff was and the pool was average size but with a big hot tub

nice pool

pool and gym still closed, besides that 5 stars all around.

there was a bar and a place to eat and order food in the hotel, which had decent prices and excellent staff

friendly staff, free parking and comfortable bed.

room, very clean, restaurant convenient excellent menu reasonable prices , free parking, in quiet

used it twice but the free weights are missing some, none of the universal gym attachments were there

front desk, housekeeping and room service staff were smiley and friendly, except a few at the front desk did not look to be

i wish it was cheqper price and has its own free swimming pool and breakfast

areas in the hallways to access parts people came from the pool wet and the elevators were left with water the main access area to the hotel was very dirty

yesss. maby if you had your own pool and hot tub that would be great or breakfast included

a swimming pool in hotel

quite expensive for just a room - hotel has no pool - though close to mall water park

the breakfast, laundry facilities, walked through front doors and forgot about the location..

it was so clean and had a very good breakfast

coin laundry on site

location very good no breakfast because the (civic)19 but everything good

affordable prices, so we cannot expect luxuries but it is very clean, they also offer a small breakfast

a pool or hot tub maybe otherwise it was an excellent stay.

also a pub/lounge so you could have some drinks and shoot some pool if you

no pool, vending machine didn't work

no swimming pool

would have been nicer with the pool they use to have lol

swimming pool is too cold, kids can't stay too long.

just wish i could have visited the pool it looked good

didnt get a chance to get in the pool

never had a chance for the pool but the breakfast was great

the pool looks like an oversized bathtub.

the pool always looked very busy.

the reception / entrance,the smell of chlorine due to swimming pool is not good

everything about the hotel except no pool or hot tub

my children loved the pool and the breakfast was their most favorite

we like the pool,room and the staff

ough filled with girls soccer teams)

i like the parking lot very convenient and the pool is very nice.

the pool and fitness area was awesome

the hot tub was clean so was the swimming pool

website stated that pool, hot tub and fitness center were closed

the pool in the basement

we did not use the pool or hot tub so next time i might stay longer for a staycation

pool and hot-tub were fantastic.

pool no access for wheelchair, but gentleman staff lifted chair down to pool area and back up

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

the pool and hot tub were really great

there are a lot of stairs to get into the pool area. it is not accessible space.

pool was closed due to the lockdown but not the hotels fault

whirl pool could have more pressure on jets did very little to ease my back

the pool area could use a good renovation

casino,pool, food ud83dude0b starbies . easy to get onto the highway

assign was across from the pool, it was very noisy til 10:30 pm, looking outside the window all we saw was the air

location was perfect, enjoyed the pool.

pool was not what i expected

the bed was not very comfortable, the pool looked not clean.

stayed in the king spa bath room, was a nice room, tub was great! the staff was amazing as well

pool was cold

the hotel has a indoor pool

love the pool and hot tub as well as the breakfast

breakfast very friendly staff helpful with finding everything we needed clean room great swimming pool close to all amenities lots of free parking in safe

love the swimming pool, the breakfast and the location.

were very nice and i loved the pool

pool, gym, breakfast. ud83dudc4dud83cudffb

was super , friendly staff, great facility, clean, pool ,hot tub

size, value for the dollar, location, swimming pool, good selection for hot breakfast, amazing staff all throughout, comfortable bed, and last but

swimming pool, rate affordable ud83dude4cud83cudffb

swimming pool

only thing i didn't like was that there was no hottub at the pool area, everything else was perfect

the pool was pretty packed.

loved the restaurant and the swimming pool

the pool

kitchen was excellent

you can even order room service from denny s to your room

having a bar and a dennys is a a great plus.

parking outside

no room service

they allowed us to use sheraton pool

the room was great. breakfast was really nice. it was nice to be able to use the pool.

had a great time in the pool all day long

it’s not fancy, but has a pool, hottub, and a great breakfast for the price

excellent breakfast and pool.

the pool was a great bonus too

pool wasn’t open but that’s okay cause it’s covid!

i liked the gym and the swimming pool.

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms) i got

the beds ! the super warm pool is lovely

the pool was nice

the kids loved the pool and we all slept great

breakfast had a great selection & the kids loved the pool

warm pool, hot breakfast, kitchenette and comfortable bed! great stay!

pool needs more privacy

pool was enjoyable and excellent, polite staff

pool close/ which is given, in this time of covid19..

swimming pool , free breakfast and jacuzzi

expansive breakfast and waterslide in pool.

it wasn't their fault because all of alberta is closed down but we couldn't he use the swimming pool

has a hot tub & pool, included breakfast, room was big and had your own small kitchen

love how early the pool opens / closes

2) gym and pool are clean, spacious, greatly maintained

nothing. maybe add a sauna next to the pool.

we used the pool exclusively by schedule

swimming pool water is cold

the pool is super clean

very good breakfast enjoyed the pool & hot tub

pool was small

nice clean pool

fun pool table in lobby to play with

clean, friendly staff, pool table and great breakfast. close to many amenities.

breakfeast was great pool was used staff was super

pool area need more ventilation and some other facilities like changing room and pre shower

kids love swimming pool!!! rooms are clean!

on site laundry was a bonus

i rented a kitchenette , there was no coffee maker.

i like the free breakfasts. i also like the mini kitchen in the room.

i was charged $16 extra to do one load of laundry

check out was smooth with a little breakfast offering of fruit, yogurt, muffins, croissants, cereal and coffee

spa, pool

ouldn t get the room temperature cool enough

no pool :

fancy hotel. runway view is unique...did enjoy that. pool was decent too.

it was clean, staff was very accommodating and kind. service was prompt. pool was great!

me breakfast earlier than normal because i had an early flight, and allowing me to use the pool/hottub a bit later because i checked in later

my toddler with a puddle jumper floatation device and she was able to swim independently in the pool (vs being carried) so we were able to enjoy the pool that much more

the pool facilities were excellent, the restaurant and especially breakfast bar was great (not many

good pool and hot tub

towels at the pool could have been stocked better.