breakfast was delicious

the warm hospitality, exceptional breakfast, two-person whirlpool tub, gas fireplace in the room, beautiful decor, cleanliness of the

there was even a spa for massages

sue was very nice. breakfast was sparce. but was nice to not have to cook it ourselves.

bed and breakfast is beautiful

room, pool area and breakfast area was very clean

the pool was quite cold. the hot tub was very good.

i enjoyed the pool also

comfortable hotel with a very homely atmosphere, a cosy fireside lounge and a great pool

did not use the inside pool but it looked clean and modest in size

pool, out side was closed off and the water inside was extremely ice cold.

the hotel has an indoor and outdoor pool but unfortunately we didn't get a chance to enjoy it because we forgot to pack suits

hotel was nice. kids had fun in the pool.

staff was very friendly, the rooms were very clean, the breakfast was good, and the pool was very clean

the pool area was warm

the fitness center in the pool

the pool wasnt open which was not mentioned ahead of time.

under construction and pool was closed.

modern..good breakfast

clean, friendly and attentive staff. great breakfast. no problems encountered during my stay.

the pool area was clean and attractive

the value was great. we all loved the breakfast and used the pool and hot tub several times.

liked that pool was open until midnight

nice pool and hot tub. pool toys available. friendly staff.

and pool and jacuzzi room was nice as

facility, the staff, the breakfast, lobby and the room were all very good

was comfortable, room was clean and big, great breakfast, friendly staff, overall pleasant hotel

breakfast was was nice cheese omelette, and sassuge at 6 am to 10, toast, and muffins

bed felt hard no stopper in the bathtub so i could take a bath free breakfast was lacking

breakfast had plenty of items like cheese omelette, sasugge,wafflle choose from, but most were

pool

in bathroom by the pool area needs a shower pan so water doesn’t run all over bathroom floor

the temperature of the pool could’ve been 5° warmer. it was a little too cool

a wonderful room, clean and close to the pool area

have the pool area open for adults until 12 was great.

was great, pool was very well kept, plenty of towels and lg hot tub

pool and hot tub area was very nice

pool and hot tub was nice

wish pool had more options for little tykes!!

great hotel great breakfast, shuttle to mayo, nice pool, clean, friendly staff, reasonable.

pool and breakfast

pool, breakfast comfy bed.

the hot tub and pool were a great temp. bed was very comfortable.

our son loved the pool. we all enjoyed the hot breakfast. the beds were great!

the pool and hot tub were nice

not their fault ... but sure did miss breakfast and pool/hot tub.

the pool area was small. the hot tub was not working.

hot tub and swimming pool were not available.

pool closed

they were friendly, they opened the pool for my son & i, good place to stay.

the hot tub was nice and fun pool great for kids

we loved the size of the room and loved the pool for the kids. staff was also friendly

the pool area is very nice

pool and kiddie pool were fantastic

pools could be warmer. fountain was a little strong for my little ones.

pool and hot tub were a huge bonus for kids and the hotel was not hugely busy or crowded in that

the breakfast and the pool! the rooms are really nice too.

i tried to enjoy the hot tub, but kept ferrying cold splashes from a bunch of rowdy kids in the pool

great hotel! spacious rooms! pool and hot tub area were truly relaxing!

the pool was used very little so i had it to myself when i exercised.

the room was great and also the pool

my kids enjoyed the stay and the pool a lot

they had a soup of the night and a very nice little indoor swimming pool

no hot tub in the pool area. our twin queen room was a little narrow for mom, dad, and toddler.

although there wasn't a hot tub, the pool was nice and warm.

we love the pool and hot tub

i had to go down and get my clean towels and things both nights and the pool didn't work

great location, safe, clean, pool, laundry, breakfast, and courteous staff

wish i knew the pool wasn’t open, should probably have mentioned it on your reservation page.

nice pool and hot tub

pool was smaller then i thought it would be.

pool was very small.

nice pool but small in size

the pool could be bigger.

there was anything to complain about, it would be that there was no hot tub in the pool area

have 3 kids and all of us absolutely love the pool, location and the rooms

the room was clean and the pool was fun

pool was extremely cold

would say the only thing that we had an issue with was the pool, it could have been warmer, and the hot tub not quite as hot

close to the hospital. kids loved the pool.

no information in the room about the hotel, hours for pool, location of pool, restraunts nearby.

nice rooms, sweet pool, excellent bar, and thw free breakfast had lots of options.

would have liked an adult time for the pool and hot tub way too many kids

pool & hot tub were exceptional

i decided to hit up the pool and was disappointed again

the pool was nice but it's more for the little ones/teenagers, it's a 3 1/2 deep pool

easy access to subway for restaurants and mayo visits. rooftop pool is pretty neat with saunas.

bathroom could be larger. swimming pool area could be updated.

the pool area and hot tub being closed down

because of covid we couldn’t use gym, pool and no breakfast, but that wasn’t hotel’s fault

the pool was not described in kahler book as far as how to get there.

clean, convenient, great service. nice pool and hot tub.

get to the 11 floor pool you have to go to 10th floor then walk up a flight of stairs unless you have the front desk

no accessible elevator to the pool.

to the pool could be easier

workout equipment in the room was a nice bonus, along with the pool and hot tub and indoor and outdoor fireplaces

the pool area had extra towels to use

beautiful and comfortable hotel. pool and hot tub very nice. staff helpful and friendly.

pool area was clean ' fresh towels available

and pool areas are fabulous

elevator should label what’s on lobby level ie pool , level 1 ie parking and -1 level

the fireplace in the pool area

great location, clean rooms, great exercise room and pool area. easy to get around. quiet.

pool is small but never crowded. parking in the garage does add $15 a day.

pool only open till 10. no adult only time

pool and food

pool, hot tub, and sauna were over run with a lot of kids, which made it difficult to relax and

location. quality of the restaurant. very clean pool.

gorgeous pool area - beautiful, clean, immaculate and restorative, with outstanding amenities such as steam

daily housekeeping service good gym incluiding sauna , steam room and indoor pool

pool was closed, and i ask for our rooms to be close and they ended up being on two completely

pool hot tub friendly staff near downtown

indoor pool and fitness center are added bonuses

pool wasn't operational--not surprising though in covid-time!

loved the pool facilities, breakfast options and bathroom amenities.

pool area neat and clean

gym is a bit small but functional. pool area is nice but the pool is not really lap-sized.

it was too bad the whirlpool in the pool area was not working

pool and hot tub were closed the entire 5 days i was there

pool was cold for my liking.

we not happy about was the guy at the front desk didn’t tell us that the pool was not open until we came back downstairs and asked where the pool was

also i did think that the pool area was also quite good size wize aswell

pool was out of order/fire place out doors was broken/had to pay an additional fee for parking

on the floor that my room was on were ongoing and way too much chlorine in the pool

pool and gym were nice

the pool and hot tub were also very nice

pool closed for service

breakfast was fabulous, the pool and hot tub were clean and excellent

clean pool area

the pool was warm and the hot tub was perfect

being that our hotel room was switch from our original booking, they let us use the pool and have the breakfast at the aspen suites

liked the free breakfast, evening snacks, indoor pool, comfy beds, full kitchen in suites

the pool and hot tub were full to the max

the pool area had a horrible chlorine odor

breakfast was also good and my kids enjoyed the swimming pool

the pool was closed for maintenance which was a bummer for my daughter

room was excellent and loved having a pool side room.

sauna and hot tub were closed and someone had made a disastrous poo in the mens bathroom in the pool area

the swimming pool could have been heated

the rooms facing in toward the indoor pool only get diffused natural light, so if you want sun, make sure you request an outside room

there was no indoor pool although we were told there was.

i could have been there in warmer weather to enjoy the pool area. it looked fabulous!

again very soon and i hope to check out the other amenities on the property including the rooftop pool

three bedroom apartment with a balcony, outdoor pool and more at the same rate as a hotel

pool was outdoors and not accessible in winter.

great location, quiet, friendly bar and front desk staff.

the staff however did recommend the bar /restaurant that did their room service

the staff however did recommend the bar /restaurant that did their room service

they gave us room service and the next morning they made us omelettes to

we got off the elevators around 5pm to go to our room, there was an old room service tray and food sitting outside the elevators

breakfast and pool

didn't like that in the bathroom of the pool we weren't able to shut the main door so anyone could see you change in the locker room part

nice pool and hot tub staff is very considerate

daily housekeeping, pool availability, massaging shower head, friendly staff

the pool and the restraunt

were remodeling and i had hoped to have my grandchildren visit and use the pool

pool was ok kinda small but not a ton of people so that was nice

only thing i didn't like was beyond their control and that's the fact that the pool is closed

staff was very friendly. hotel was very clean. beds were so comfortable. pool was clean.

pool, very good attention of workers

way to many people in the pool and hottub at once

the pool

the pool was awesome

the pool in the middle so it wasn't far to get to it

we left because they weren’t being safe and were taking over the whole pool

cleanliness, pool area, breakfast, space in room

the pool was also wonderful

the pool and hot tub is a nice size and very clean

excellent breakfast and location very close to venue and shopping.

good hot breakfast

took advantage of the pool and hot tub which was enjoyable

central to what we needed. had a room big enough for all 5 of us. kids loved the pool!

loved the room set up, pool, breakfast & staff.

clean room and the kids liked the space and the pool

clean rooms and pool

the bar restaurant was good. the bartenders and wait staff were very friendly.

there was a small kids pool where the pictured water feature did not work

even though the breakfast could not be out due to covid, a breakfast was provided

was parties going on and kids playing near the parked cars

burger bar in the hotting building, making it nice when you don't want to go out in the

we didn't have time to use, the pool was closed for extended repair/maintenance

great place...used bbq grill out on the pool patio for a work/ friend get together.

i loved the pool and hot tub

very clean, quiet and pool area very nice. room was very well laid out and bed was comfortable

friendly staff clean and nice hot tub/pool

we loved that the pool was warm and enjoyable and the staff were super friendly and helpful!

easy to access rooms, lobby, front desk and swimming pool

the pool and hotub area were great. great pool for the grandkids to come over and swim.

friendly staff,clean rooms,nice pool and hot tub.also plenty of outdoor seating areas.

staff, breakfast, pool.

the room was spacious, fitness center adequate, pool/hot tub were open, and breakfast was good

the elevator and pool were not in service. the furniture is old and warn.

very clean facility and staff was friendly. the kids loved the pool also.

there is a fitness center, large foyer area for meeting up with people, pool and hot tub (which we used)

the pool and hot tub are clean

pool and hot tub not operating

very clean, pool and hot tub open with adults only time, breakfast very good

well maintained pool and exercise room complete with weights

there is a salt water swimming pool and hot tub

salt water pool

the pool is always balanced and clean, and the breakfast is yummy

the staff was very helpful and friendly, the pool and hot tub was open.

staff was super friendly, and we really enjoyed the pool area being split with a wading pool for younger kids

pool

the rooms were clean and bright the food was excellent the pool should be included in amenities

alles, also the shuttle service to the airport was perfect

the shuttle driver was also very nice and was prompt

loved having the hotel shuttle take us and pick us up from the mayo clinic

nice in appearance, comfort. good breakfast.

i had an early flight and a late flight return and was able to use their shuttle service along with paid extended parking while i was gone