the airport 10 min walk from/to the beach friendly staff and very helpful nice protected swimming pool a/c in the room working great nice

the bar was very excellent, mileidy from the bar was excellent, i don't have time to go to the pool but it's very enjoyable i think i will be back again because this place is very enjoyable

the pool

at night, loud music in the pool area, rooms are clean, hot water is available, restaurant is good, and there is off street

they also have a pool

swimming pool is amazing , taxi always next to the hotel ,food option is good too

i didn't have time to visit the pool

the gym and pool are simple but nice

the hotel should have vending machine on each floor and in the pool area.

location, comfortable rooms and great pool!

rooms were clean pool was beautiful

and location is great, pool is open until 8

poor wi-fi, pool water was not very clean, wooden floor by the pool needs renovation, some are broken, nails

the pool location.

the pool needs maintenance .

and view, you get what you pay for breakfast was only toast coffee and juice pool area didnt have no lounge

write home about, but the people were very nice and courteous and accommodating; except for the pool

it was clean and comfortable the staff was very nice,also liked the pool.

while at the tropicana hotel this time, my family came to be with me, they could not use the pool unless i pay for them

location, staff and pool.

liked the resort pool, and the rooms

don't allow people to eat outside near the pools

the pool was great and the bar service was excellent

nice room very comfortable ,nice pool!!!

room, pool and the service

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up to some place almost every day

and there was something different for breakfast every day fantastic

we especially appreciated the customer service from staff, hotel employee from the pool who shared the history of the hotel and hotel employee who was very helpful during our stay

beautiful facility and great service and swimming pool

the room was spacious and beautiful, and the terrace and pool were so nice

the rooms, the breakfast, the pool, the staff and the location

a clean pool with great bar service

at the pool took a little longer than hoped as the main bar was downstairs

pool area is used for events not necessarily for guests

pool staff's lack of professionalism—careless and very little knowledge of attention to everyone

the pool was closed and it was one of the things we wanted to enjoy duringg the stay, we were not

restaurants which were excellent, spa, gym and a lovely rooftop pool with drink and food service

right in the middle of zona colonial ) , the architecture (converted 1550 mansion around a shady pool under a three story mango tree (+)was beautiful, it was right in the center of zona colonial, and it was clean and with a swimming pool right outside our door (+)staff, the historic architecture, the clean and comfortable quiet room, the pool and breakfast (+) totally renovated, great sleep, great food service very friendly , open air patio , pool and jacuzzi, covid free (+) the pool was great and very private (+)staff, beautiful colonial structures, a pool, a jacuzzi and comfy beds (+)disinfected, social distancing from other guests and staff, manyl open air spacestereaces, patio, pool, gazebo, jacuzzi and individual ac in the room, super confortable and restaurant , safe to (+)located in old town, historic building perfectly remodeled, great rooms, beds, food , pool, service and helpful staff, friendly all covid free, open air comon areas, private air

loved having breakfast under the mango tree, they were very attentive to me and i was happy to see the protocols

i didn't get the chance to taste the drinks in the bar because there were no one to make them or i have to wait for someone to do it

great service, excellent breakfast and food , exotic cocktails

they did my laundry and were very attentive

we also got the room for an amazing price, and it included breakfast

the rooms was very clean, the staff was very helpful, and the breakfast was great.

the included breakfast was substantial: egg, pancakes, bread, ham, cheese, fresh fruit, juice, tea/coffee, etc

room and breakfast

robinson was a quick person and helped at all times. the breakfast was delicious.

swimming pool is lovely

pool is abandoned, so it is not clean

friendly and the pool.

excellent breakfast, excellent location, nice high ceilings, nice small rooftop terrace pool

we enjoyed our time there. it was 6 of us that had rooms. foo d n pool good

there is a lovely inner courtyard and a small pool on the top

amazing staff, very good location and nice rooftop pool

breakfast is good only a suggestion some fresh fruits will be good too but everything was

excellent hospitality, breakfast, communication and comfort

their rooms noisy fridge awful plugs, they were mostly lose with poor connections no wifi the first 2 days - zero room cleaning not available daily no safe no shampoo, just

no pool

is no pool here which is tough in the heat

the pool was clean and well equipped with pool furniture

it doesn't have a pool but jacuzzi with cold water was a good alternative

the jacuzzi was not very hot/ used as a normal pool, but cannot really complain about that

staff was very helpful, has a restaurant, a pool and a bar

i love the atmosphere of this quaint hotel, the typical decor and the inner courtyard with a pool

the swimming pool was a great asset as well as the sauna and the free cold bottles of water to enjoy ourselves

pool jacuzzi location

love the old architecture of the building and the pool in the middle of the property

the location is perfect and a very nice pool

restaurants and old city centre), big rooms; the staff is really professional and friendly, the pool on the top if the hotel is a beautiful place to take the sun and some drinks

rooftop pool and bar are great

the rooftop pool and bar and the library area are our favorite

layout of the hotel with its small waterfall, rooftop pool and garden, gives it a very private small boutique hotel feeling

the pool is small, well suited to this intimate and enclosed hotel

felt like an oasis. the dip pool was so refreshing

the small pool was refreshing to cool off after sightseeing

from the aesthetic to the pool to the breakfast and super kind staff

the pool is relaxing and nice and the breakfast is to die for

the pool water was so green it couldn’t be used when i was there

and manager aren't client friendly , lot of humidity in rooms , breakfast is a joke , no water in pool , the whirlpool in room doesn't work not even to take a bath , , missing several attributes in

in locating area restaurants and services great air conditioning and access to tv programs had a pool on the

pool was dirty.

ham and little cheese toast bread and either coffee, coco or tang orange juice breakfast is trash pool not working, room smell tv not working no hot water is in the pipe the price they charge

water,, small pool, comfortable bed, good location, price right for service and room provided

pool was never ready to be used, there were a few times when there was no water for showering or

they rooms were so clean and the pool was nice, the staff were amazing

good position and a nice terrace with a small swimming pool

people excellent location very near to taxi,restaurant center commercials great restaurant ,pool

pool dirty, poor wifi

the breakfast was delicious and fresh, and the view from the rooftop was lovely

thing that was a bit bad was the wifi connection

power outages are frequent, wifi signal was not very strong.

nancy, the cook prepared a very delicious breakfast

ours did not have a pool so we didn t quite get what we saw in the photos

the pool shared by several rooms in same house

plunge pool and sun beds were a big bonus after a day of sightseeing in the heat

great breakfast and delightful way of having it served next to the pool in the private indoor garden

the location is fantastic, the pool is only small but you do have use of the other pool in another house

amazing indoor swimming pool we enjoyed a lot, it so nice to have swimming pool for rest after hot and tiredfull day in the

pool was very small

the pool was under re-construction but we only stayed as a pit stop before continuing so wasn't a

was nice to be along as the hotel was may 3 rooms occupied and not ones in the pool and terrace that ware my best place to seat at

pool cold water. food was alittle cold mornings.

this location is a complete dump it has no pool and no food it is small outdated and dirty

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave because his owner friend was busy

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

staff, beds comfortable, location, pool, price and location

location, pool, free parking, friendly staff

affordable, friendly staff, clean rooms, they took care of minor issues. pool and free parking.

nice out door pool

breakfast, menu, pool hours

loved the room. really clean and with a beautiful view to the sea and pool.

the hotel is close to the centre. it very nice pool.

room and the pool was nice

the pool and the hotel was very nice

everything the location the pool the bar the view the room the comfort

the room and the entire hotel was clean and looked modern and there was also a small pool on the rooftop where you had a nice view and could enjoy your breakfast

they lie in their advertising there is no swimming pool

private pool as promised

says it has a “swimming pool” but it actually has a tiny square jacuzzi that doesn’t work at all

one mentioned a pool on the roof upon check in like they mentioned breakfast usually upon checking in the host

the pool

couldn't invite family to the pool

the room and the swimming pool.

like the pool, but they close it too early

location, staff, pool

they offer a breakfast if you want to buy it and have it sent to your room

mily of four) breakfast

the breakfast was good for the value.

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn't have to walk far to find a

and even little breakfast

all of it - the pool area was gorgeous - the room very spacious!

me and my daughter was enjoying the swim pool

pool was amazing and the staff was very pleasant and polite

the pool area is really nice

no map or identification of where the pool and gym were

the patio ,pool and garden area is lovely

to josephine,,wonderful customer service,,the place is very clean,,no rugs ,,concrete,,nice pool,,jacuzzi,,,,close to everything,,up don’t need a car if you staying here ,,i will be back dr

very humble breakfast.

street noise and breakfast

breakfast sucks, there's no kitchen to begin with.

love that amazing pool

piano bar staff, pool area staff

would recomend to have shower cubicles at the pool so people could shower before entering the

pool n food

the pool/ pool hours were great

the pool closes at sundown

nice pool

do not allow kids at the jacuzzi in the pool area

sheraton should buy a special fridge for the pool area, for a better coolness of such beverage

love the hosptality from elias from the restaurant in the pool

pool area doesn t have, enough sitting for guest

staff was good they could clean the surrounding bodies of water that aren't the pool but surround the building that was really

love the pool area with a lovely ocean view

pool is huge

the pool area

the pool was out service, some problems with the elevator

beds are comfortable and the rooftop pool was really nice!

very nice, the rooms are pretty and clean. the pool was also nice

during our stay the pool area was closed, which was not stated when we booked

we used the pool towels

the pool area, too secluded

fully renovated rooms and facilities, nice pool, nice staff

there is a pool area and patio in the back that is understated but tranquil

the pool doesn t get much sun so can t really pick up a tan.

laundry room,pool

the kids enjoyed the pool and we had a wonderful time overall

swimming pool is quite small, and unfortunately there is no gym available

by the pool was extra lovely, and all the staff we encountered were so sweet and accommodating

relaxing outdoor pool

the swimming pool area was

nice stuff, tasty breakfast

noise.from guests, bar and neighbors. bad smell in bathroom. very slow breakfast service.

it was nice to have included breakfast

they allow me to charge my suv from the inside parking outlet. breakfast included.

the pool was beautiful and clean, and then upstairs patio and bar were a vibe

i enjoyed my time in the sun roof pool and bar

property with incredible pool

clean room clean room swimming pool very clean

the rooftop pool and bar area was an excellent experience

perfect hotel for family and swimming pool lovers

pool was under repair (repaint job) so was not usable, but i wasn't planning on using anyway

also, like its swimming pool area, the garden area, lobby, and the hotel's decoration are lovely

with well planted tropical borders including some magnificent travellers palms and a nice pool and loungers; perfect for cooling off at the end of the day

pool is in construction

outdoor pool is nice but you have to walk through the breakfast room/conference area to access it

swimming pool is nice and clean

sadly the swiming pool was closed during part of our stay and so was the restaurant with none of them being

a great gym with all the facilities and confort, even an olimpic pool

staff was friendly for breakfast was great nice swimming pool good value i'm coming back soon

pool

did like the pool view upstairs and it had a bar also which made it very easy

the pool was awesome

the water of the pool was really cold.

the pool was really nice as well

great gym and pool

is nothing i can complaint about it but suggest to start serving brunch at the pool and have more coffee options at the pool area

we had a drink by the pool at night and it was delightful

pool hours

great comfortable rooms with very good facilities

the location is very central, parking is a closed lot.

i was there for 2 nights, breakfast was the same - yuca, eggs and a piece of

hot water in the room, in the cafeteria they run out of breakfast, no eggs, no bread, no milk, no fruit, nothing and it was very dirty

the bed was noisy, as well as the security staff and breakfast was kind of cold

breakfast was included in stay

pool on roof top nice

location was good nice rooms very nice pool area

staurant, swimming pool, opening hours, etc

room was great and the pool was very nice

pero se permite fumar en el area de piscina/ non smoking hotel however you can smoke in the pool area, top floor

the rooftop bar has great view and i appreciate rudi’s service and fun conversation - peña colada is a

the staff in the lobby and the bar areas were nice and friendly

golds gym access next door to hotel, amazing pool, great views, solid food offering

service around the swimming pool not so good ud83dude12

24 hour pool! wonderful service & nespresso machine in the room. a splendid experience!

larger seating/lounging area around swimming pool & more updated fitness center.

bed, pool

poor is gorgeous, but do not accept people who are not staying at the hotel in the pool

the same loud disco/techno-style music plays everywhere — hallways, pool area, restaurant, lobby — and it became overwhelming

the pool and the view were stunning

nice gym

ecurity, tools etc

no valet parking

was a great stay, as expected, and the gym was great and brand new! really good!

a little expensive the bar and the room.

very inconvenient access, super small parking lot, few tv channels available, normal room