pool has been permanently closed

it was ok need to provide more breakfast different items

the breakfast was very good my dad loved having breakfast before starting our day.

location was perfect for us, the beds were wonderful so soft and comfortable, breakfast was ok there was some trash left in the room but not a big deal

breakfast was the worst part but i eat it every morning

it was very clean and comfortable and the morning breakfast was hot and fresh. i loved it.

the breakfast was great. it was interesting to watch tv in the food area with the kids.

the breakfast was exceptionally good

beds, modern, clean, good breakfast

breakfast was exceptional all three mornings i ate there

loved the pool hours given we were traveling with kids who want to swim all the time

the pool area was nice. only wish it were outdoors.

the bathrooms we super clean, gym was decent, pool was wonderful

breakfast was excellent

the location was great, i wish the breakfast offered bacon/ham and some potatoes.

there were several hot breakfast items from waffles, eggs, sausage, to

have an excellent hot breakfast

they did not have breakfast so i need some little money back cuz no service breakfast

breakfast is amazing

friendly,convenient,good breakfast

they offered a breakfast even though my booking did not include breakfast

very friendly and comfortable. fresh and good breakfast

no hot breakfast

breakfast was really good

breakfast good

enjoyed the pool and breakfast, beds were comfortable.

pool was 78 degrees and absolutely freezing

breakfast was great compared to other springhill suites we have stayed at

friendly staff, great location for downtown plans, clean and good breakfast

very nice breakfast. comfortable room and bed.

like the room layout and that there was a kitchen. location was great for my needs.

breakfast was good, room was large, good location in town.

breakfast bar, while they had a good selection, wasn’t maintained very well

they offered a grab and go breakfast due to the governors orders at this time which was great

the pool was being repaired and the fitness center was also out of order

plenty of parking for the area

room was exceptionally clean, the room service staff and food were actually superb

staff was very friendly and accommodating. the bar staff are superb.

huge compliments to the bar staff for being so sweet and funny and entertaining

it has a perfect outdoor pool

is a frustrating trend in hotels as many of us parents book hotels with pools for family fun, the kids are over the moon excited to get to swim and then the

the indoor pool was too cold. my children enjoyed it either way, but too cold for me.

the pool could have been a little warmer and the weather a little warmer for november

egg omelets were fresh and hot. the breakfast attendant made sure they were.

the pool was shut down due to a broken pump and my kids were really upset about it.

the extra amenities (gym and pool) were also very clean and well-maintained - so appreciated

breakfast was prepared and provided to make busy time flow easily

clean rooms, almost full kitchen

the pool area was nice and the gym was super nice for a hotel

there were plenty of supplies including toiletries, extra towels and pillows and the breakfast was pretty good

friendly staff, great location, free wi-fi, free breakfast, free parking, had a gym.

always, the hampton inn exceeded our expectations with free breakfast, free internet, and the thank you bags when we left

breakfast was very good and i love how pet friendly this hotel is

the breakfast topped it all off beautifully with almost everything a person could

great breakfast with eggs, meat, potatoes, oatmeal, waffles, fruit, juice, breads and more

gym is a bit small, very good if you are alone but when busy maybe difficult to exercise timely

a good gym opened 24/7, a small pool complete the offering

great location, very clean, staff is very friendly, good breakfast.

very pleasant staff, accommodating and the breakfast was outstanding!

breakfast area was kept well-maintained in the mornings and the kids had fun in the pool

it was nice to be able to have a kitchen for our cold drinks and food

the room was very roomy and clean! the indoor pool and hot tub was great!

up at 4:00am for my 4:30 shuttle which i booked the night before only to find out they screwed that up

a bigger room with more space with our 2 kids

amazing pool and hot tub

room came with fridge and kitchen!

bed was comfortable, kitchen in room was very useful

kitchen supplies at front desk or in the room

more breakfast options would be a bonus

kitchenette

$25 pet fee was unstated until after the room was booked. the poor excuse for a

it is a 25 dollar pet fee but it's a nice hotel to stay

the original price before the $25 pet fee.

breakfast is granola bars, oatmeal, muffins, coffee, etc

it has a full kitchenette and the staff is wonderful

didn't like not having full breakfast bar.

location was perfect for our needs. breakfast was everything we needed.

room was clean and comfy, pool was refreshing

the staff was wonderful..the pool stayed open till 10 that was great.

clean breakfast was delicious

great for the price. allowed early check in and room location.

hotel room was nice and spacious, had laundry for guests

clean room, good breakfast selections and location

location, pool was clean.

good free breakfast

however, reducing a full buffet breakfast to a banana, bottle of water, and a granola bar was almost an insult

close to casino

breakfast was what i would expect at a hotel

suite with kitchenette. hotel breakfast was good.

just a little small for a suite. kitchen is just mini fridge and microwave.

building outside looked good, new flooring, newly painted walls, good housekeeper, decent laundry, great afternoon front desk person, new bed and

no atomor change machine for laundry.

we like the location and the fact that there were laundry facilities on site

just past the vending machines ,however, and get an extra towel, use a vacuum, or use the pay laundry machines to do your own laundry, which i also thought was convenient

horrible staff, constant shady traffic in and out, non working laundry, linen wasn't very

we stayed in the bunk bed room with my two younger kids

the rooftop and downstairs bar are both really great

the hotels restaurants and bar were all very stylish & clean; we ate at granddam on mothers day and had an incredible wild

we stayed in the bunk bed room with my two younger kids

from the thoughtful details and amenities in the room, to the incredible restaurant, and that bar

pool was closed

a day for parking is sooo silly, especially when everything else in the hotel (bar, restaurant, pool and rooftop) are all closed do to the pandemic

breakfast was outstanding! i should have tipped the chef but didn't have any cash on me.

the bed was super comfortable and it was nice having an actual kitchen as well

only complaint we had was we were very disappointed to find out the pool was closed the duration of our stay and that is the main reason we picked this hotel because

the bar should stay open later

that the bar and lounge closed to early

i had room service and ate in the dining room and the food was excellent

definitely wasn t the cleanest hotel i ve ever stayed in and the gym didn t have any water

breakfast was room service and very good

it was a smoking room and pet fee wasn't high

wasn't informed of the continental breakfast at late night check-in

breakfast was ok, but not great

breakfast did not start at 6am as stated

a truck driver so i like how i could park semi next door and have so many options for restaurants from a

good value and no pet fee!

pet friendly (and not charging a pet fee at that) was a huge bonus

dog friendly. bed and pillows were very comfortable no pet fee. free breakfast and parking.

we travel with our dog and not only was he welcomed, there was no pet fee

highest pet fee

however the pet fee was completely out of line

pet fee that doesn’t appear, or i didn’t see it, during booking

booked the room online, and although we disclosed that we were traveling with our dogs, the extra pet fee was not disclosed until we got to the hotel to checkin

pet fee is a bit expensive! 75$

add a extra $75 pet fee to the bill at checkout

we loved that we had 3 tvs (although the reception was mostly grainy) and the kitchen space

full kitchen makes traveling affordable for those with kids

great staff everyone was wonderful my kids loved it

wonderful! great breakfast! very clean!

the apartment style room with full kitchen was amazing. having 2 bedrooms was the highlight.

when we needed something the staff was quick to assist . also appreciated the fitness center.

free laundry..! always a plus.

you had all your basic needs met in the fully equipped kitchen in your room

laundry was free. room had full size fridge and microwave.

nice area for walking the dog, great location, free laundry!

price was reasonable but the $25 pet fee seemed high

for special events maybe keep the bar open a little later

of check in, the restaurant bar on site was a must for us as we were traveling and did not want to leave once we arrived

had my grandkids this weekend and they wanted to swim so i seen holiday inn had an indoor pool and that's where we stayed they love the pool the breakfast was magnificent they swam they had

with kids so a free breakfast would have been nice and more convenient as we had early morning

only 3 bath towels, 1 bar of soap in bathroom, and 1 bottle of shampoo for 4 guests

i wished the breakfast was open a bit longer

it is an apartment! and very private! breakfast was great.

the room was very clean. enjoyed the sitting area and kitchen area. very roomy.

no wonder that there were many japanese guests eating breakfast with us

good breakfast as well

pet friendly and almost doubled our total cost because of a cleaning fee

reasonable pet fee. clean room.

the $75 pet fee was excessive considering the room was $150. very unhappy about that.

00 pet fee i had to pay for one night till i checked the on, should have been told upfront when make

pet fee was $75

got to hotel and then was told there was a $50 deposit and $15 pet fee in addition to the room charges

liked nothing about this stay ,was charged 32 additional dollars for pet fee plus 50 deposit that i never received back and the bed was the worst i've ever tried to

only thing i feel should change is if you stay continuously back to back and you have pets you shouldn't have to pay for them every single night i feel like when you pay your security

homeless hanging around parking lot, advertised free breakfast and all they had was coffee

breakfast was not served.

room felt so updated, staff gave ne a room for easy access to outdoors for my dog. no pet fee

because i was traveling with teenagers and i was counting on the pool for entertainment for the kids but unfortunately the pool was out of service

unsupervised kids/teens in pool saturday night accidently dunking our 4 year old and continuously jumping into

a better breakfast compared to other hotels. nice swimming pool for the kids.

the girl at the front desk was so wonderful, breakfast was great, need were comfortable

the pool was cold. the parking was horrible.

i was there for my kids cheerleading competition and left at 730 as soon as i could

the only thing i noticed is they need a spa by the pool

sofa bed was so uncomfortable our kids opted to sleep on the floor

kitchen for breakfast wasn't open before we had to leave to volunteer for rolex

no room service

the breakfast and the white gentlemen running it outside of that every bit was perfect

my only issue is the $15 a day, yes, per day pet fee

hotel is because it was hard to find a place that will accept a german shepherd for only a small pet fee

large rooms - reasonable pet fee

we had the spa suite and the room was very nice and large

the service, the rooms, the pool, the cleanliness.excellent!

kids running in the hall kept us up past midnight and then at 7 am or earlier construction workers

pool was warm but looked a little cloudy.

paul hot tub gym that was all nice

breakfast buffet was good, also appreciated that room service was an option.

comfortable with all the desired amenities. enjoyed breakfast.

how many times do i have to stay here before i get a break on the pet fee

me in but never let me have the room charge me another 250 for a deposit and a pet fee of $29 so i was not allowed to stay after they booked me in my

got charge a pet fee for separate times on top of the fear of having a pet every day stay there and they gave me

gym avc was not working

more handicapped parking would have been nice.

stephanie was great. our bird was welcome, no pet fee. would stay here again.

the hotel was pet friendly and very welcoming to us with our 2 dogs

the pet fee was also only $25, which was a lifesaver for us on this trip

the price was cheap and there was no pet fee

showed up and they charged a pet fee even thought the hotel chain doesn’t have a pet fee

some of the laundry equipment wasn't working

equipped kitchen, gym and laundry facilities

equipped kitchen, gym and laundry facilities

equipped kitchen, gym and laundry facilities

laundry is the only downfall in the con i have the laundry is usually broken when it comes to some

rooms were very clean, front desk service 24/7. best breakfast.

our event was just down the street and there was plenty of parking at quality inn

hotel lobby was nice with sitting area, small bar area, and breakfast area

the bar food is mediocre at best

value, modern building, large rooms with good facilities, car parking

pool was great and open even in the morning

pool and fitness center are nice as well

kids enjoyed the pool and the breakfast was decent

com indicated that kids were free, but the hotel’s confirmation listed only 2 guests

great location, well equipped fitness center and comfortable and quiet room