the staff were really helpful and there was a well equipped gym

nice little gym in the hotel

they could build a deck/small pool in front of the gym, would provide a nice place to rest

great breakfast

small hotel, with a small pool and kind staff small room but renewed and with a great shower nice area to walk around; not

breakfast, airconditioning, swimming pool, the rooms are great with television and a very nice shower

little pool with large sunbed -huge room

uble queenbed) -great breakfast -good location in the middle

location, everything clean and good breakfast

closing properly - room was not very clean - towels and blanket were stained - we gave them the laundry, they lost a pair of socks and another sock - breakfast is served on the top floor in the

great location. excellent breakfast served nearby. friendly staff. good wifi.

the staff, the location and the breakfast.

the terrace is great; it has a jacuzzy and some beach beds if you wanna get tan while waiting for breakfast which is served there

good breakfast. the decor was exceptional

staff and breakfast

the staff was extremely helpful and kind, the breakfast was good, and the location can’t be beat, being in the middle of getsemaní

the rooms are very clean and spacious, though they had a slight musty smell, which is understandable given the humidity in the

recommend making jse of the spa and swimming pool facilities

awesome breakfast included and great location with in walking distance to great

laundry service was also very nice

location, clean, comfortable rooms, good breakfast

laundry service

the wifi, aircon, and small refrigerator were great

very nice and clean pools, free breakfast was amazing

chairs by the pool, too noisy.

there is a great rooftop bar with small pool and cold drinks

the bar had really good

though one side was closed) and whilst i could see the downstairs pool,

venue with brand new amenities, lovely rooftop and ground floor pools, electric rooftop and lobby bars

pool areas are great to chill out by and the restaurant food was some of the best we had in

the pool, food/room service, the bar, breakfast, rooftop were all very nice and aesthetically pleasing

-very friendly and accomondating staff -large, modern rooms -great pool with large sunbeds

definitely try the breakfast at the hotel - a friend said it was the best buffet breakfast he s had while travelling

staff was overwhelmingly lovely and the rooftop pool/lounge area were exceptional

is no bar by the pool

it might have been because my room was right under the pool, but it was still a bit

monotonous breakfast

breakfast was always delicious and the staff cheerful

the bed was so comfortable, the water was hot and they have room service

the breakfast was fantastic, the pool and hot tub on the roof were unbelievable, and even as 2 solo

cozy. clean. well located. friendly and competent staff. excellent breakfast.

wifi in room spotty

when you have a request - the breakfast was really good and offer a large options of food - the pool and jacuzzi are a bit small but there are not busy so it s not a problem and the view is

location in centre of city wonderful friendly reception staff and porters amazing rooftop pool terrace ten out of ten all

pool

we didn't have a balcony but there is a lovely rooftop terrace with a pool

the rooftop pool has an amazing view, rooms are spacious, location couldn’t be better.

location, professional and helpful staff, very clean and well run, swimming pool, rooftop and balcony views, bars, shops, restaurant s all on your doorstep at the nh royal

no wifi, no hoy water, a little bit noisy.

very poor wifi, in our room it didn't work

uit, eggs, pastries, coffee, juice)

low price, big rooms, super friendly staff, elevator, good location in the center, good breakfast on the rooftop included

room, satellite tv, fridge, location in old town, plenty of shelves and wardrobe space, light breakfast to start the day, friendly helpful staff ,oh and great quiet

breakfast nice

breakfast and hotel staff are great and always willing to help you.

breakfast not onsite

breakfast and location were great.

location was great and breakfast was good.

breakfast is perfect with very fresh fruit and light eggs, coffee

they have a great pool bar and the staff is always welcome

breakfast, roof top pool, the bar and all the staff were outstanding

the pool water could of been cooler

breakfast and speedy, early service, great for families with young kids

was exceptional from recommending restaurant options, securing our room, laundry on site, the spa services (which were amazing), guiding us through a trip to the islands, and more

we loved the breakfast and enjoyed the drinks in the lobby after an eventful day in the city

sauna in the spa wasn’t operational and we weren’t able to use the bathtubs in there either

the spa is also very good

he managed to let us have a late check out and when we wanted to use amenities before we left, he said “of course, this is

little small gym and a bit outdated facilities

food for breakfast, lunch and dinner 100% great

the rooftop pool is a great area to chill and the food they serve is amazing

the rooftop pool and breakfast were highlights

the breakfast and bar foods were delicious with much variety

jose at breakfast was very personal

great breakfast every morning and coffee and water in the rooms

our pool and rooftop were the envy of all our friends staying in other hotels

gorgeous rooms, cute little rooftop pool, beautiful interior, right in the heart of cartagena

behind an unassuming door hides a garden, two swimming pools, rooftop bar with stellar views

when we arrived there was some little ants on the bed. pool in the rooftop is small.

beds are comfortable, a/c is strong and wifi works

the included breakfast with the stay is delicious and very complete

everything was impeccably clean, and the breakfast was outstanding

breakfast is incredible - avocado toast is a good order

for a wedding so no late check out was possible, but they offered me to use the shower in the spa of a partner hotel only 20 m away (for free) which was really great (+) they even offered me a brief free massage at their spa and a welcoming ( delicious (-)our bar fridge wasn't working, the room's spa didn't work and the tv remote was missing.

on check out day the hotel was preparing for a wedding so no late check out was possible, but they offered me to use the shower in the spa of a partner hotel

i want to highlight that they did room service twice a day

breakfast was pretty good and location is great

everyone on the staff was so sweet and helpful, breakfast was incredible, the rooms were a1

the rooftop pool was amazing, the water was the perfect temp and they can bring you snacks and cocktails if you

nice pool to cool down in

location, staff, breakfast.

wonderful staff, great location, good breakfast ( i had empanadas),comfortable beds

we tried 3 before we finally got the one with a balcony on a quiter street not in the bar street there are some interior rooms available we stayed for 10 days

they also offer a free breakfast included in your stay and there is a wide variety of options and it was delicious with

pool!

really nice pool area on the

also the breakfast is quite

pool area bar not in service yet

ac working perfectly. good internet. superb location. guests kitchen.

kitchen and laundry facilities

top central location. very kind staff. coffee and kitchen for the guests' use.

air conditioning, tv, private bathroom, kitchen and sofa

that there is no breakfast option but there is a free coffee machine in the lobby, a very clean kitchen, and a free ice machine for making drinks

pool bar wasn’t open, sauna not in service

our room was gorgeous, the breakfast was delicious and the rooftop pool was delightful

a lush pool with an underground jacuzzi

and spacious, the pools were great, the location was perfect for exploring cartagena, and the breakfast was excellent

there was a small pool on the roof which was closed for refurb, would have been amazing if open.