staff was vourteous and helpful, the hotel was clean and comfortable, and breakfast was great

staff very unprofessional in attire, dirty laundry bins in hallway for a couple days, only cleaned our room when we asked

laundry service

it was perfect. gym could be a lot better.

the lobby was good i like the gym

breakfast has to be better; more than a sack breakfast considering it is the most important meal of

the location was great, and my kids enjoyed the snack options.

spacious room . outfitted gym/exercise room . convenient location .

some things like pool use and breakfast were slightly altered due to coronavirus but were still available

no breakfast

excellent free breakfast!

no real hot breakfast

breakfast was good

& spacious kitchenette very functional which made our week long stay much more comfortable complimentary

that breakfast hours changed on the weekdays

coaches bar & grill on site was very nice, as well

lyn) was exceptional

server in the bar was awful

thankfully the snack bar had good food options as restaurants were closed due to weather

the bar was very well-kept!

pet-friendly hotel in great location in downtown bloomington

the hotel bar needs expanded.

staff, nice gym room, very nice and convenient location very close to restaurant and university

it would have been nice if there was a bar in the lobby instead of just a coffee shop.

we would have liked a bar within the hotel.

the bed was hard. the pool was a little small.

great location. very clean. nice indoor pool and spa. comfortable bed.

we would love if there was a breakfast option.

i did use them however after a certain amount of time 3) card did not work from pool to courtyard fri night and saturday morning

newer property with gym and restaurant

the parking area was dangerous because of dropoff at end of parking space

of parking near the rooms

the room/house was very nice and parking was easy

ar 1124); had i traveled

parking a little distant, but not extremely far.

the pool being closed was the only reason i did not give my overall rating a ten.

the pool was closed.

pool and gym area were not operational.

the pool area was nice and the grandkids had fun swimming

specifically got a hotel room so our kids could swim, but the pool was closed the whole time we were there

the pool was empty

but was hatefull about my kids bieng hyper

s only served until 9am)

breakfast- would have liked to have had some hot options- eggs, sausage/bacon, etc.

bed was comfortable and room was clean. staff was friendly. breakfast was good.

pet friendly; reasonable pet fee

front staff was very informative about breakfast and let me know about the best western rewards

there is a small indoor gym which is nice and their breakfast is great

they got a pretty good free breakfast but if you don't want that you can walk 2 mins away

everything was good. the breakfast the staff everything.

blow dryer in room no pool kids like pool to many drunks up till 3am

too expensive when there is no breakfast served and no pool.

i knew when i booked it would be bare bones; no breakfast, no pool

no pool

no pool, breakfast or other amenities, but a good place if you want a bed,

the only downside was the pet deposit

although i made a reservation including a dog, the pet fee was not mentioned until after my credit card had been charged

they also charged a $20 pet fee for each pet, and insisted it be paid in cash

friendly staff and breakfast availability

breakfast could have been earlier

per night pet fee was great

there was no milk for the continental breakfast cereal.

breakfast was excellent

breakfast was great! nice and quiet. wonderful staff.

breakfast on our trip