there was no pool open, no breakfast was high in refined sugars with no protein available

little selection for breakfast

not much to say about poor choices for breakfast.

would have liked a better breakfast but these seem to have gone away with the onset of the covid pandemic

rooms clean, staff very friendly, breakfast was good but not great

a larger selection for breakfast

there was not adequate parking

the hotel is in close proximity to entertainment and offers free parking and internet.

the free breakfast isn t anything to write home about, but i mean it s free

breakfast

staff was friendly and no issues with staff it did take a while for room service but overall it was fair

no pet fee

family and i liked that the location made laundry and food services accessible

couldn't sleep due to room right next to laundry room and front desk

laundry on premises

casino is just a short walk

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but the front staff was very rude , none of the employees

especially enjoyed the comfortable rooms, and a super bar with great free food and drinks for happy hour

in order to eat at restaurant you have to cross the casino smoking section

convenient to get in and out, great parking and close to the casino

noticed) but

snack bar should be open for business hours .

it took them over 12 hours to pick up the floors room service food and that was only becaise i had to call the front desk

everything was great! food, service, indoor pool.

quiet, lots of things to do, pool/gym was great

close to casino

next to a resort hotel+casino

the balcony and general grounds were lovely. we loved the breakfast!

beautiful location and walking distance to casino!

mini-kitchen

the rooms were spacious and had a nice kitchen. we enjoyed the pool.

great view from breakfast area

the kitchen area needs a light

easy convenient location. we had a lot of fun playing in the pool. breakfast was good.

we stayed at 2 other hotels previously and they did not offer breakfast due to covid restraints

clean expectations of room exceeded staff very friendly and helpful breakfast choices were very

the gym!

location/ clean/ breakfast

location, pleasant helpful staff, good breakfast, laundry

breakfast was well handled (in these covid times) and the person serving it was very personable and

the hot breakfast in the hotel was a quick easy way to eat and be on our way

breakfast could be better

i really enjoyed the fitness center; the room was cozy and the microwave/refrigerator quite convenient

better and larger breakfast

all aspects very good. breakfast lwoman went out of her way to provide friendly service.

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

had talked with staff long before booking asking for spa pamphlets

the spa service was good

they also have a five star spa on location

great get-away!! spa amazing !!

love the location and our 2 bedroom, with a kitchenette was located near the back boundary where we had a lovely and private view of a horse

clean rooms easy parking good food on-site

i appreciated quiet, tranquil setting, ease of access to other area attractions, and wifi

location, food at the cafe, art on facilities, strong wifi, friendly staff

parking right next to my room

location, comfortable beds and furniture, well stocked kitchen and bathrooms, sweet outdoor space

loved having our own porch, our own laundry, kitchen, and two bathrooms!

bedrooms with full kitchen, nice living room w cable tv, outside porch area

great location relative to downtown, very well furnished, easy to access, the kitchen is exceptionally well stocked, the fireplace and art are charming and the beds and

it was great to have a full kitchen so we didn't have to eat out every meal

there are two pianos in the lobby piano bar (plus a huge grand piano in the breakfast room) but the entertainment wasn’t happening at this point

great location. friendly staff. delicious breakfast. quirky and very clean room.

restaurant and bar was closed.

the free breakfast buffet was a great surprise and very good

a grab bar in the shower from us older guests would be a good addition.

our bed was right against in the wall and the kitchen was busy because it was loud and distracting

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

once in my room the restaurant kitchen was next to the room

charming, great location. fun bar that's popular with locals.

their restaurant and bar seemed to have fairly limited hours.

location, friendly and helpful staff, charming hotel, allows dogs for a pet fee of 25$

in the covid 19, they charge one time pet fee $75 for the first dog

pet fee $75 nearly doubling the room cost.

bar is famous for cocktails

the bar is excellent

the burrito bar for breakfast is delicious and the coffee until 11p is great during the winter

all night or last night called the office and they said don't worry it will stop next there is no spa or bathtubs if that was a deciding factor as it was for us i would recommend elsewhere also the

i would have liked a hot tub on property. the spa was at a different location.

the breakfast was the finest i’ve had in this country

location - walk to plaza and close to many other prime areas -rooms are cozy and comfortable - breakfast

we had a butler. there were london style taxis to shuttle us to nearby locations

the bar was to open at 5 but didn’t open until 6

we also loved having the shuttle

the breakfast was good, and the location is ideal

that the spa is now appointment only

wifi service was out for most of the stay

location, room and pool

we miss room service

location, attentive staff, cleanliness... staff made us feel very welcome. great bar area

the bar staff was also very welcoming

$25/night pet fee is a bit high. slippers would be nice with the very cold tiles!

$12 per day amenity fee & $25 per day pet fee a little high.

they did add a pet fee to my total bill, they said, which i think should have been disclosed on the page where i

one issue we encountered was an unexpected pet fee: $35 for our dog (in addition to the extra charge for a pet-friendly room, which is $20

kitchenette room was spacious, like a small apartment

resort fee $35, but includes valet parking.

was very late arriving, too late to get my rental car at the airport and too late for the hotel shuttle service

enjoyed that the bar and restaurant were open during times that were convenient to us

hotel offers shuttle that transports within a two mile radius that we used though downtown was a ten minutes or

whole package of serene gardens, fireplaces, cozy corners, free shuttle, spa, coffee service

2) bring your dog with no extra pet fee

clean, great bed, friendly staff, early check in accommodation, amazing location

good breakfast included. parking also. walkable to most sights.

breakfast was a bonus but it reflected the attention and the generosity of the staff

the breakfast was exceptional and the breakfast staff were friendly, helpful and competent

also the breakfast was amazing

we weren't able to make it to the earliest breakfast option, so the owner/receptionist specially made

spa facilities charged for steam no open steam room pool under construction ;

beautiful lounge area outside the spa in pool area great day or night

the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

�Z_

great decor, fab breakfast and bar/restaurant area.

room very small 2- had it listed as complementary breakfast but they did not offer

no breakfast. just coffee. bummer.

i loved the bar and juno is an awesome bartender

the restaurant/bar/breakfast area was lovely - a perfect place to finish the day after a long drive

reasonable pet fee. lots of outlets.

great staff, good breakfast options, and the pool was awesome!

covid bag breakfast

dim lighting, stuffy room smelling of tobacco smoke, no laundry

the pool and yard was amazing

was very professional and worked with me on a place to park, i had a little

our room was clean and spacious. the pet fee was reasonable. the bistro was convenient.

that the pool and beds where available and comfy

they have a shuttle running all day that would take us to the historic district, a great feature

we had to take the cushions off the sofa and make into two beds for the kids

had snowed the day before our snow and there was ice left behind in the disabled parking spaces by building b/c

poor hotel layout. hard to find. some breakfast items not hot.

no health breakfast

my kids liked the breakfast

breakfast was alright too

pool was nice and clean. food was good. coffee was better. staff was very helpful and polite.

early check in, i appreciated this as we had to be somewhere at 4:00 and needed to change clothes

very few parking spaces in front,

the check in clerk did wave the early check in fee.

due to covid restrictions the breakfast was very limited.

complaints other than the parking lot was like so many in new mexico it was somewhat displaced from the structure where you

the rooms were bright and the gym was functional.

the housekeeping and breakfast prep staff were fantastic

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

they had their gym open by appointment which was good

just outside downtown area, making it easy to get to downtown for sightseeing and dinning laundry facilities on

have 2 littles) that was not specified in any description

greatly disliked the inflated pet fees of $25 per dog

$25 pet fee.

the wifi was a joke. the paint was peeling. the parking spots were tiny. the pet fee is insane.

first floor for pet; clean; reasonable pet fee.

pet fee, aaa would not discount, keep referring to it third party

was supposed to have a handicap room walk in shower pet fee of twenty dollars

i appreciate the ability to have our cats with a very reasonable pet fee

kids were disappointed

great bed. good breakfast.