breakfast selection and quality excellent as was the sunday lunch

a lovely little hotel in a great location close to the beach , a bar and restaurant and has a free car park

we were quickly shown to our room and then came back to the bar for an excellent lunch

the bar had a wide range of drinks and the food was spot on

friendly staff, nice location very close to the beach, lovely rooms, free parking and great breakfast

pool spa pool, food, friendly staff

location and very clean hotel; pool and spa facilities are good; staff was very nice and

evening meal good and room service good

kids disco, great breakfast and spacious rooms were all bonuses to an already fab hotel

the food in the restaurant and bar and for breakfast was superb

parking was just outside the building, free of charge

the shower was dirty and door hard to open, kids could quite easily get burned in there

fire escape door wedged open all night and led straight on to car park and a load of kids come in the middle of the night

couple of nights were noisy with kids running round screaming but didn't complain as price for 3 nights was good

carpet so when walking through your be not knowingly walking onto the the spikes both myself and kids had hurt our feet resorted to putting a towel on the floor complained next morning but it got

at the reception was very nice , friendly he give us some information what we should visit with kids

wifi in room 333 did not work. was offered a room swap, but we had unpacked by then.

very friendly, helpful staff. clean and tidy room. lovely spa and pool. would definitely return.

i noticed they had other facilities like a gym, bar etc but i didn't use them

spa was a winner with the missus wher e i chilled in the pool and steam room which were clean new

family room with side room with bunk beds for the kids!

room service was a dangerous game as i was ordering pina coladas but it wasn t a bad thing

amazing room; stunning decor; stunning sea view; gorgeous pool; immaculate gym and spa

outside felt more like you were in miami or the french riviera the outside heated pool with the green and sparkling tiles leading the eye straight to the ocean in the background was

nice bar and lounge area

would say that i didn't like but in spa zone the jacuzzi has some flaws, it looks like not all jets are working properly

nothing. i could see in the summer months that parking could be a problem.

lack of parking spoilt the overall experience.

just parking not great

the bar staff were kind and helpful and the food was perfect

what me and my 2 teenage kids were expecting for in a hotel

in the bar between 5-7 its happy hour

style of the hotel, combined with modern and friendly staff, a brilliant choice of drinks in the bar, well taught bar keepers and there's also a lovely breakfast

everything went well , breakfast was a good choice and kids menu was good.

the restaurants, the rooms, the gym, the pool, the service......

friendly bar man

should have a preprinted map of the area and more information about how to get to other places eg poole

very friendly hosts, early check in,superb location

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

owner couldn’t be more helpful and ev charging too

early check in

rooms were spacious and appropriate, thought we would be sharing with the kids but they had there own room but in the same area, food was good and staff helpful and

as we travelled a distance to the area i had requested late check out as we had a night event to go to

nothing was too much trouble we had the family suite 2 rooms behind 1 door 3 single beds for the kids and a double in another room for us we will be back great

they allowed a very early check in which was really good of them

which you normally get for breakfast if it is included into the price for room, they have kids menu, and my son had pancakes

it was also great that the hotel had a bar and the staff where very welcoming and nice

the staff were helpful and friendly, the rooms were clean and looked smart, the lobby area and bar were clean and nice, overall lovely hotel with great views of bournemouth beach as well

the room was excellent (with a great view of the sea and pier), lounge areas and bar were great, lovely balcony with sea view for smoking and a morning coffee, nice continental

bar in the hotel, which we

the bar is excellent with a huge tv to watch with a great view over the sea as does the comfortable

game room for kids and nice clean pool

strangely our room also didn t have a phone but didn t have a room service menu

we had room service one night and the empty plates were still outside the door when we checked out the

really nice stay and great for kids we had awesome times there. good value for money

can t wait to come back and ensure we have enough time to use the spa facilities

bed very comfortable excellent nights sleep spa facilities fantastic and breakfast outstanding

breakfast was poor for the money!

bed and decorating and spa facilities and the gym

lovely pool (if a little noisy during kids time) my wife had a lovely massage too

children in the spa running riot when we went but most times kids are not allowed in the spa

the rooms were clean, spacious and functional

close to the beach and town centre and the kids loved the swimming pool and jacuzzi

staff were very pleasant and helpful. swimming pool and jacuzzi were really nice.

room was very spacious and we loved the pool had it to ourselves most of our stay

pool had too much chlorine

staff were great from check in to bar service to breakfast, they were all brilliant

no one on reception, had to find staff at the bar and wait to be seen

there was no football on in the bar even though they had the sports

was comfortable and large, bathroom was great, food in the bar was excellent and the staff were fantastic

friendly staff, we arrived in the bar and were greeted by a happy friendly member of staff, her colleagues took us through to the

excellent room service from the bistro menu, massive comfy bed, spacious room, beautiful building, parking

fantastic room and staff - all covid requirements were set and room service was brilliant.

evening meal was excellent as was the service, room service breakfast was perfect and very prompt on the timing

room was very spacious with bath and shower, mini bar little extras and very comfortable

ar lady

right on the sea front my room had all you needed tv wifi iron etc i had dinner in the bar tasty and good value, breakfast was wide choice

i asked the room service to investigate and the lovely lady changed me rooms to a twin

so just wanted anyone else to know what to expect so your aware you will share with the kids

could not connect to the free wifi l. reported to reception but still couldn t connect

food available all day , bar open until 1 a

shower was a very hot, cold, hot, cold experience, be careful with kids

door, there was a sticker sealing the door to ensure was not entered by someone else after the room service

lack of bedding for kids

lovely staff, from the receptionist to the bar staff who served us morning and evening, to the cleaners who said

the outdoor pool was fantastic, kids paddling pool could do with a clean though

amazing interior and great breakfast

tidy room, mini bar is a nice touch

bar and restaurant was very cosy

showed us to our room and gave us additional info and allowed an hour late check out due to funeral bed lovely white sheets, pillows and towels everything else ok got

a delightful find. well stocked mini bar and toiletries. over and above expectations.

unfortunately, when we were there, the bar was closed but the pool was open!

great location had a bar parking

was excellent, free parking, and convenient ev charging were great

staff very friendly and offered us an early check in. free parking.

big spacious bar area and swimming pool was a bonus

wifi was a little weak in our room

the breakfast was plentiful, fresh and hot

free parking nice breakfast bar and restaurant good shower pressure decent tv and wifi tea and coffee making facilities the staff were all very friendly and welcoming

excellent room perfect room serviced daily excellent parking brilliant price exceptional ud83dudc4c

wifi good

staff in the reception, restaurant and bar were incredibly helpful, pleasant and lovely

) not exactly an environment to relax in and pool full of kids screaming and splashing - spa area should be adults only

this time i had a chance to visit the queens hotel&spa

also, one day during my stay no room service was done

the reception, ristorant and bar staff very nice ,smiley ,polite and friendly, specially with kids,thank you very much for making us feel very good

the pool was warm

great hotel, lovely staff. the swimming pool is exceptional.

loved the indoor and outdoor pools, lots of fun for the kids and the suna for adults

maybe more kids choices at yours pubs menue

spa facilities included in price of room

ground floor it was much better,the only thing that lets hotel down is that there s no cleaner room service just when your departing think they should look into that

good old hotel, lovely garden, life music, nice bar and reception. helpful staff.

room service was very poor

confusion over early check in at 11am was painful as i had email ok from booking.com

no room service, no telephone in hotel room

good for kids

not so clean, small sink, not comfortable. bad wifi.

good breakfast, great location very close to the beach

breakfast on last day of covid rules

as there were 3 families with home clothes inside the pool with their kids making noise, and non of them were in swim suit

we liked all the breakfast.

breakfast was amazing with fantastic gluten free range

there was no bar etc

spacious room. good breakfast, friendly staff . other facilities available gym, swimming pool.

the breakfast was very good and the staff very helpful

had a room service bill and the porter decided to knock my room at 08:37am after a heavy night to give me

very comfortable bed and , helpful staff, excellent free wifi.

ivate - onsite), wifi, breakfast, towels, bed linen etc,

the spa facilities & my treatments with kate was amazing

enjoyed my stay here and the spa and pool too

the wifi did not work in the room i was in and most of the tv channels did not work

nothing really, maybe a warmer pool and sauna!

lift was broken, the gym was under refurbishment, no hot water the 1st morning, tv signal very

no room service after that time

1 word amazing pool, gym, indoor pool and sea view, what more could you want

miguel, hotel manager worked very hard to accommodate everyone for breakfast and deal with enquiries

blinds, no soap in dispenser, loo wasn’t clean, but comfy bed, lovely friendly staff and nice breakfast

breakfast was not good and i was sorry i paid for it as they ran out of croissants and that’s

staff were friendly and breakfast was nice

breakfast choices ideal

of a swimming pool, pool table, table tennis and table football

hand soap in my bathroom, when asked to do room service bathroom wasn t done and only beds were done

indoor pool is amazing

good for us - an airport pick up

ry

plenty of activities to keep the kids entertained too

wifi

with the pool it s great out of season, when you have a rainy day we just go in the spa and relax

indoor pool was too small especially with kids

wifi coverage in room

door had no lock couldn't close it and wardrobe door handle came off the bar was closed over christmas period so no way of buying water for the

free street parking seasonal summer visitors locals use bar restaurant residential seafront position commodore hotel by green king dinner expensive ale pie

basin shower ensuite excellent sea views two sides tv wifi free parking and breakfast included bar restaurant great walk around hengistbury head weather wet windy

the bar is well stocked and the food is generally to a good standard and doesn't hit the wallet too

the food in the bar was good