the pool and jacuzzi was great to enjoy and relax

the breakfast was delicious and the staff was very friendly. the place was very clean!

breakfast staff was amazing

breakfast is decent as well

hot tub and pool were excellent, they served a hot breakfast.

great price even with pet fee

like the idea of having a fitness center available

i would have liked eggs at breakfast bar and possibly fruit options.

clean, modern, and staff was very helpful with late check out request

i traveled with my spouse and two teen kids

i would love to go back but, i won't because of the pet fee

adjacent restaurant and bar was pretty good and had good deals almost every night of the week

nice have an restaurant, bar and outside deck attached

old and bland, but with an amazing family-based staff, and a bar to die for

continental breakfast was up to par.

the staff is exceptional. the rooms are clean and comfortable. the breakfast was good.

didn't like the breakfast at all not enough selections

it was very clean and comfortable and had a good breakfast in the morning

the breakfast area was very well maintained

bed comfortable. good breakfast, staff very friendly and helpful. like free ride to casino.

the family enjoyed the breakfast

are comfortable & rooms are clean & renovated + i liked that there's sauna by the pool

breakfast was great--parking was great - enjoyed our stay - excellent visit

clean and well maintained, good breakfast, very helpful staff.

breakfast was great

i could hear kids, phone calls, alarms from nearby rooms

a bunch of kids and rude adults everywhere

the breakfast was very, very good. slept like a baby.

loved the fitness room

spa & pool were unavailable

pool was clean, the hot tub or swirl pool wasnâ

everything was fantasticud83dude04ud83dude00 i stay there allot with my wife and kids

there were kids running between floors so it was much louder.

that the pool wasn't in use!

) - other guests making unacceptable noise

nothing like cleaning a room in a hotel before you and your kids can sleep

amming doors & kids running up & down the halls) well past 10 pm

pool was closed

then there were screaming kids and adults running up and down the hallways

gym was closed

the pool

outdoor pool was closed because they didn't have a lifeguard

9- gym was non operational

free breakfast was good with many choices

was close to a few places to eat. and the bar that is build on to the place is very niece

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

the bar was the only good thing. it must be where they dump their money.

first room we had smelled like bar room beer smell

the bar has a big party there is no place to park near your room and have to park cross the lot

close to the airport and expressway. no pet fee for my cat.

laundry and they hold your luggage for up to 24 hours after checkout which is very

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry detergent

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be to work at 1

staff was very friendly and helpful. room was clean, breakfast was good.

breakfast buffet was lacking

i would add almond milk as an option for coffee/breakfast

as clean with kitchen appliances ie stove was attrociuos, oven evenworst

nice pool too

friendliness of staff and amenities (pool and gym)

the pool water is warm and they have pool toys for the kids

windows open all the way with no protective net or bars so dangerous if you have younger kids

pool breakfast gym location

the breakfast place a little bit small...

very clean. friendly staff. nice gym

staff and helpful shuttle service to university of rochester athletic facilities - gym

no one took out our garbage during our 4 day stay , no exercise mats in gym

location, clean, gym

we didn't use the pool or gym so i can't comment on

i like it have a full equipped kitchen.

full suite with a small kitchen

hotel doesn't provide breakfast but it has a kitchen in the room to cook

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

think you should have a bit larger pool, considering you market to families

the pool, board games and hot chocolate were loved by the kids and the staff went out of their way to

indoor poolud83dudc4d

hotel could have been cleaner, the common areas and gym were not as clean as other hotels in this brand

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

permitted early check in. 6th floor head maid nice.

everything was fine though laundry long walk from guest room with bags of laundry

like everything about the hyatt, the staff was friendly,the breakfast was great, and i slept awesome

pool

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

not a real space for a dining restaurant. a very low key gym. no spa.

breakfast was good and i enjoyed a lot ,stay was comfortable

the pool wasn’t open on this stay

it was due to covid, it was still disappointing that there was no restaurant or bar open

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

great gym. room was good sized. hotel in walking distance to some good restaurants.

pool water was chilly

they dealt with my crazy kids great

more time in the pool

pool was crowded with kids

breakfast was great and it was quite and my kids enjoyed playing with other families at the pool

clean comfortable room with full kitchen. breakfast sunday am was very nice.

no pool

it was clean, very accommodating. the pool was perfect ;)

good choice of items for breakfast room was nice and clean.

there was a nice selection of breakfast food, although there was a full house

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the

i paid $160 for a night away from my kids that i had been saving for months and thought i found the perfect place but i wasnt able to

bean bag chair jetted tub retro/art deco decor kitchen

, which is really cool and made adults behave like kids writing on the boards and taking pictures in the loft

kitchen was missing a microwave oven and creamer for the coffee

private off-street parking and security measures are exceptional

we had our bod with us and having no pet fee was a huge plus

hidden pet fee

we needed anything nor make sure we had clean towels the manager making excuses the rates for the pet fee weren't what they said it

the pool was a huge bonus to my children and i when they got restless in the room

enjoyed the breakfast the pool had a lot of kids so we couldn’t enjoy the hot tub even though it was after 10 room was comfortable and

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

be nice to have tv in laundry room

the is a laundry room and price is great

i asked if i could have an extra blanket and was told no it's laundry day

cleaning staff very helpful and polite. the laundry room was very nice.