no room service, no wifi

poor room service. lack of interaction to describe facilities in the hotel.

parking limited

hotel, great staff, morning coffee and light snacks provided in the lobby, good fitness center, close to the plaza, overall absolutely

hotel offers shuttle that transports within a two mile radius that we used though downtown was a ten minutes or

tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

beautiful lounge area outside the spa in pool area great day or night

is you would think for the price of a suite / night, that that cost would include a spa package or treatment as apart of that per night cost

beautiful lounge area outside the spa in pool area great day or night

��b

lousy wifi. seriously. very difficult wifi.

no room service & room not ready by check in time

location, attentive staff, cleanliness... staff made us feel very welcome. great bar area

we were charged 30$ for valet, wifi and coffee/tea at reception

room service

the breakfast was great

we weren't able to make it to the earliest breakfast option, so the owner/receptionist specially made

good breakfast included. parking also. walkable to most sights.

the free breakfast options are also probably the best i’ve ever had at a hotel

the breakfast was exceptional and the breakfast staff were friendly, helpful and competent

our bed was right against in the wall and the kitchen was busy because it was loud and distracting

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location can't be beat for a great tourist experience

the restaurant and bar in this hotel was super easy to get a quick bite and drink when you don't want to be out in the

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

had a room with a fireplace and a bar area and a separate sleeping room

pet fee $75 nearly doubling the room cost.

in the covid 19, they charge one time pet fee $75 for the first dog

location, friendly and helpful staff, charming hotel, allows dogs for a pet fee of 25$

i liked the location to the plaza and the on-site bar and restaurant

only thing which could have been better is bar being open, but virus prevented that

the breakfast was excellent; starbucks coffee, full hot buffet, burrito bar and fresh fruit yogurt and granola

appreciated spa tub and fridge and microwave in the room

pool or spa

breakfast

only tiny thing is that the guacamole and chips bar was always empty during promised hours

$25/night pet fee is a bit high. slippers would be nice with the very cold tiles!

they did add a pet fee to my total bill, they said, which i think should have been disclosed on the page where i

one issue we encountered was an unexpected pet fee: $35 for our dog (in addition to the extra charge for a pet-friendly room, which is $20

$12 per day amenity fee & $25 per day pet fee a little high.

we had a kitchenette and it worked out great

2) bring your dog with no extra pet fee

clean, great bed, friendly staff, early check in accommodation, amazing location

pool at facility is rather small and unkept, dirt and floaters in pool

love the breakfast and evening wine. staff very helpful

the web site it stated a pool and jacuzzi

we enjoyed breakfast at the restaurant and a spa service

the staff and amenities like the shuttle service are great

great location. friendly staff. delicious breakfast. quirky and very clean room.

charged at check-in which covers parking in the inn’s private lot as well as a freshly-cooked breakfast buffet for two

restaurant and bar was closed.

fun dining with piano bar entertainment

there are two pianos in the lobby piano bar (plus a huge grand piano in the breakfast room) but the entertainment wasn’t happening at

the casita was quiet, charming, comfortable, and well-equipped with lots of dishes and kitchen items

friendly, fully furnished kitchen, plenty of space, washer and dryer, quiet and with walking distance to many sites

location, comfortable beds and furniture, well stocked kitchen and bathrooms, sweet outdoor space

the villa kitchen was well stocked with coffee, sugar and other incidentals and there is laundry equipment

cosy yet surprisingly spacious, comfy and elegant vintage cottage with a gorgeous and functional kitchen including all the implements you could desire

great decor, fab breakfast and bar/restaurant area.

there was no breakfast or other amenities included

room very small 2- had it listed as complementary breakfast but they did not offer

wonderful breakfast for an additional fee

the restaurant/bar/breakfast area was lovely - a perfect place to finish the day after a long drive

reasonable pet fee. lots of outlets.

someone left there laundry hanging on the stairs railing out to dry

the pool and yard was amazing

i love the location and the size of the room the pool was awesome

pool and staff were great

was very professional and worked with me on a place to park, i had a little

very clean. great breakfast.

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

overall cleanliness, a warm pool, comfortable beds and tasty breakfast.

we enjoyed your hot breakfast!

gym

our room was clean and spacious. the pet fee was reasonable. the bistro was convenient.

indoor pool, hot tub, breakfast

, kripsy krewe donuts and city bus line and 24 hours/walgreen s/ swimming pool at facility/ fitness center/ ice and daily room service and it s quiet

staff was ok a little understaffed, drinks at the bar were expensive for the amount that came in the glass

had snowed the day before our snow and there was ice left behind in the disabled parking spaces by building b/c

amenities and there being breakfast

oked dirty anyway), gym, office space, breakfast comes in a grab bag

nice quiet area, large room with nice heater, wifi and big comfy bed

ich we didn t try out to be fair) - all to

great stay comfortable rooms good breakfast

no health breakfast

desk ladies are great, weight room, & pool/jacuzzi were great, breakfast was great, and i really wanted to “have” the pillows for

poor hotel layout. hard to find. some breakfast items not hot.

the hotel is updated, decorated well and very clean. the pool and fitness center are open.

clean. good breakfast and nice staff.

i appreciate the ability to have our cats with a very reasonable pet fee

was supposed to have a handicap room walk in shower pet fee of twenty dollars

pet fee, aaa would not discount, keep referring to it third party

there was no breakfast

the breakfast was great and the location was so convenient to everything.

greatly disliked the inflated pet fees of $25 per dog

$25 pet fee.

the wifi was a joke. the paint was peeling. the parking spots were tiny. the pet fee is insane.

first floor for pet; clean; reasonable pet fee.

was charged extra upon my arrival for having a pet with me

great get-away!! spa amazing !!

the spa service was good

they also have a five star spa on location

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

had talked with staff long before booking asking for spa pamphlets

had to remind multiple times to refill waffle mix there was an old lady in kitchen staff seemed to be angry at everything every time ( all 3 days) very disappointed with the

great hot breakfasts and happy hour on monday night

we were there for a concert uncle kracker at the casino we stood there we have no complaints

awesome breakfast!

convenience of getting to and from the casino. the spacious room.

excellent hotel and casino

very long walk for my disabled father from the parking lot to the actual building

my daughter won money in the casino

very clean. nice views of the golf course and friendly staff

room service food.

did not care for the casino. was boring.

especially enjoyed the comfortable rooms, and a super bar with great free food and drinks for happy hour

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but the front staff was very rude , none of the employees

in order to eat at restaurant you have to cross the casino smoking section

buffet in casino