drive to downtown, pet friendly with private entrance

the bed was lovely, the wifi was good, the bathroom was clean

table and had all the space we could want to hang out, prep food and cook every night in the kitchenette

access to parking lot could have been easier to find

floor room had an interior exit but also a door to the outside parking lot

there is also a part of the parking lot out back that is too dark at night

no wifi password written in the card

trying to get out of parking lot

to shopping, quiet location, free parking, restaurant and bar in hotel, pub across the street, easy check-in and out

promised a call back for room service with no luck

the location, laundry options, the king size room.

great hotel, kids loved the pool and water slide.

great mini vacation with my family and friends, kids and adults really enjoyed the stay

my grandkids had a lot of fun in the pool

the complimentary breakfast was superb!

facilities are a bit dated and wifi was on the slower side.

location, clean, felt safe, great wifi, parking, beds/pillows comfortable

did not like that it was so hard to connect to the wifi, but the staff helped myself and my family

had early check in and the front staff were very good

noise from upstairs on thursday and friday nite. sounded liked kids jumping off the bed.

loved that they have a pool that opens extremely early and stays open really late

super clean, beautiful pool, super quite, super friendly staff

breakfast was excellent, pool protocols were very nice

restaurant/ bar open

good location, comfortable rooms, pool and gym, helpful staff.

the breakfast was superb and the girl on duty did her best to accomodate

the breakfast was good and started early enough to have before our shuttle trip to the airport

excellent breakfast choices and variety of items friendly service desk and other employees gym and swimming pool available nice place to stay

the temperature of the pool was a tad chilly.

found kids goldfish under the bed and bottle stoppers

the swimming pool

the menu for the room service offers good variety of food

pool was super , temperature was great and hot tub as well

great food fair price quick room service on a saturday dinner hour

room service was not offered from noon until 5 pm

shevfinally said they were backedbup in the kitchen,how much effortndoes itbtake to cut a piece of cake

very friendly, good room and facilities, ie gym and pool

parking is limited

kitchen and staff don t seem to be staffed and equipped for as much traffic as we experienced on

they gave us a late check out. nicole was awesome at the lounge.

great breakfast!!

free hotel parking

breakfast was good, the room was nice and it had everything there that we needed

moat importantly to me the gym is closed and has been closed since march

was not able to get room service

would have been great if they had a bar onsite.

no restaurant or bar on site

if they had a menu in the room or a little sheet to talk about room service / the gym, that could've been helpful

the gym was a great addition

would be awesome to have room service or a mini bar but that would be a bonus - there’s nothing we didn’t

delicious breakfast l. excellent location. walking distance to everything in st. h john’s.

restaurant or bar not open at all

can't wait till the bar opens in the evening

just next to airport and offer free shuttlez coin laundry facility for guests

ry nice) bar were woefully skimpy.

at the bar for a drink and bartender never acknowledged us then other ppl sat down about 5 mins after us

you had to seek out a member of staff to get tea or cofee, and the bar area is dark and uninviting

restaurant and bar very pricey. but that's the hilton!

no room service

i took the dirty glasses to the bar to request clean ones and the barkeeper told me you have to request housekeeping

- seating for work and leisure and bed, nice seating area in lobby with greenhouse, restaurant, bar and general lobby staff very

the pool, hot tub, and sauna were so much fun, and the unlimited towels were wonderful when our kids visited for a swim

bed comfy great pool. staff very helpful always enjoy the bar or restaurant. love the location.

my kids were very excited to go swimming

quiet. pool. gym. bar. location. staff very friendly

no hot tub or slide for kids in pool area.

you can book the pool for just your room

close to airport with airport shuttle.

on gym cardio equipment operated by a remote to a box on the floor

workout room was great except it is right beside the pool

there's a swimming pool which we didn't have the chance to use

staff were very friendly and accommodating. had a nice view and bar area. place was clean.

on site still a bit pricey despite being off-season but understandable given that it's for the golf course + it's the only nicer-end hotel in the

we didn't swim but the pool area looked nice

we were also aware of restaurant/bar times because we looked it up, but we think it needs to be made apparent to all guests when