perfect location to explore bandelier national monument. great breakfast and cozy room.

location, pleasant helpful staff, good breakfast, laundry

had laundry facilities

clean room, gym

breakfast of ok but not great, gym is very small.

was a gem, very helpful, friendly and makes a good front desk person breakfast was good

machine in room didn’t work right and the coffee offered at breakfast was awful

i really enjoyed the fitness center; the room was cozy and the microwave/refrigerator quite convenient

clean room. friendly staff. good breakfast.

they did a full renovation of the hallways, stairways, laundry room, workout room and i'm not sure if they had a pool because nothing was open

pool was really small

friendly staff, clean hotel, breakfast is good, nice pool & workout room, laundry facilities are adequate, front desk can give you quarters for your $$

in addition, the kitchen was very useful

breakfast was less well-stocked than anticipated.

good breakfast and nice pool area

was supposed to have a handicap room walk in shower pet fee of twenty dollars

i appreciate the ability to have our cats with a very reasonable pet fee

pet fee, aaa would not discount, keep referring to it third party

breakfast could be better

the room next to us had several kids but we did not hear them at all

first floor for pet; clean; reasonable pet fee.

have 2 littles) that was not specified in any description

the wifi was a joke. the paint was peeling. the parking spots were tiny. the pet fee is insane.

$25 pet fee.

was charged extra upon my arrival for having a pet with me

exercise room, ice machine pool, hot tub, free breakfast and laundry are nice amenities

my kids liked the breakfast

clean. good breakfast and nice staff.

breakfast had various choices of food.

great continental warm and cool breakfast. comfortable beds. great indoor pool and clean.

amenities and there being breakfast

gym is basically nonexistent

hotel had free parking and free wifi

the check in clerk did wave the early check in fee.

very few parking spaces in front,

the rooms were bright and the gym was functional.

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

went down for coffee and breakfast at 9am and the hot food was close to empty

- very clean, spacious, good breakfast, excellent laundry facilities

only the gym was open, no pool or anything

our room was clean and spacious. the pet fee was reasonable. the bistro was convenient.

the fitness senter, and the room.

not ready non existent shuttle service- even though i asked 24 hrs in advance no coins for laundry at front desk handicapped bathroom had no hooks or adequate shelving 3 urns of coffee were

shuttle service to and from the albuquerque balloon festival was terrific

the only thing missing was that there was not any breakfast items offered.

was very professional and worked with me on a place to park, i had a little

reasonable pet fee. lots of outlets.

i went to do laundry and i hand to pay for soap and softener

great staff, good breakfast options, and the pool was awesome!

did not indulge in the breakfast, only because i enjoy eating and drinking at the plaza

the breakfast choices were very poor.

bar and restaurant staff were very nice

great decor, fab breakfast and bar/restaurant area.

there was no breakfast or other amenities included

room very small 2- had it listed as complementary breakfast but they did not offer

the restaurant/bar/breakfast area was lovely - a perfect place to finish the day after a long drive

2) bring your dog with no extra pet fee

clean, great bed, friendly staff, early check in accommodation, amazing location

the swimming pool was not open yet (only the hot tub).

reservations for a nice dinner and the restaurant was closed due to a reception so we ate in the bar area

hacienda is the nicest hotel with spa we have stayed at in santa fe especially for the $--- night vipprice

from the butlers, the happy hour, dinner, breakfast and my room

love the breakfast and evening wine. staff very helpful

$25/night pet fee is a bit high. slippers would be nice with the very cold tiles!

they did add a pet fee to my total bill, they said, which i think should have been disclosed on the page where i

one issue we encountered was an unexpected pet fee: $35 for our dog (in addition to the extra charge for a pet-friendly room, which is $20

$12 per day amenity fee & $25 per day pet fee a little high.

we had the bonita room. everything we needed was available in the room and kitchen.

we weren't able to make it to the earliest breakfast option, so the owner/receptionist specially made

breakfast was a bonus but it reflected the attention and the generosity of the staff

the breakfast was great

good breakfast included. parking also. walkable to most sights.

breakfast rocked

the hotel has a great breakfast and restaurant on site

the wooden fireplace made it feel so cozy and the breakfast was phenomenal!

sad to see the restaurant and bar not open.

excellent breakfast each morning of our stay with a variety of snacks available throughout the day in the

i have more compliments for the breakfast, it was excellent

bedrooms with full kitchen, nice living room w cable tv, outside porch area

it was great to have a full kitchen so we didn't have to eat out every meal

location, comfortable beds and furniture, well stocked kitchen and bathrooms, sweet outdoor space

loved having our own porch, our own laundry, kitchen, and two bathrooms!

cosy yet surprisingly spacious, comfy and elegant vintage cottage with a gorgeous and functional kitchen including all the implements you could desire

it would be nice if there were a bar or served wine/beer.

the room, the breakfast, the seating areas throughout the hotel, the southwestern decor

only tiny thing is that the guacamole and chips bar was always empty during promised hours

breakfast

all night or last night called the office and they said don't worry it will stop next there is no spa or bathtubs if that was a deciding factor as it was for us i would recommend elsewhere also the

pet fee $75 nearly doubling the room cost.

in the covid 19, they charge one time pet fee $75 for the first dog

location, friendly and helpful staff, charming hotel, allows dogs for a pet fee of 25$

this hotel is historic with wine tasting, great bar and restaurant

i liked the location to the plaza and the on-site bar and restaurant

the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

spa facilities charged for steam no open steam room pool under construction ;

is you would think for the price of a suite / night, that that cost would include a spa package or treatment as apart of that per night cost

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the spa was wonderful the staff was very gracious

in the gym the water cooler was empty and the door did not open easily

exceptionally friendly and helpful staff, excellent food and cozy, beautiful room, outstanding spa i can t wsit to return

would like to say that our stay at inn & spa loretto was just amazing

all the time, the rooms are poorly accommodated in terms outlets where they need to be, reliable wifi access and natural

facilities were excellent - the pool and hottub as well as the bar area with the fireplace

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

love staying at hotel chimayo it’s right downtown has a nice little bar charming rooms price is good has the santa fe charm close to all walking distance is what i

the restaurant and bar in this hotel was super easy to get a quick bite and drink when you don't want to be out in the

had a room with a fireplace and a bar area and a separate sleeping room

except the advertised “kitchenette” was a very small bar area

the telephone had a busy signal in the background that made conversation difficult; we had no wifi in the room for 2 days; the tv remote

the spa was beyond wonderful

great valet and bar staff

we had car but to go for dinner and plazza where there is no parking this was so much more better

was very late arriving, too late to get my rental car at the airport and too late for the hotel shuttle service

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

great get-away!! spa amazing !!

the spa service was good

had talked with staff long before booking asking for spa pamphlets

they also have a five star spa on location

balcony room caught pm sun, viewed golf, and adobe architecture

i was granted an early check in for no charge

very clean and very spacious. loved the gym

pool

no valet parking and no bell men

also one staff member who worked in kitchen for breakfast that was the meanest lady ever

nice atmosphere we enjoyed the outside patio we like that it was walking distance to the casino

free breakfast, free parking, free internet, in room refrigerator, microwave and stove

very nice hotel. high quality. good breakfast

kitchen nice

wished it was connected to casino but enjoyed anyway

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but the front staff was very rude , none of the employees

especially enjoyed the comfortable rooms, and a super bar with great free food and drinks for happy hour

convenient to get in and out, great parking and close to the casino

did not care for the casino. was boring.