indoor pool and good choices of breakfast

room was suite so the space was good for the kids, the swimming was great as it has sliding and water falls, breakfast was good also it’s a

breakfast was good but need more improvement by example improve hot breakfast like scramble eggs,

breakfast was good, just pricing is so expensive because of covid never gave gone down

you could hear the kids running up and down the halls most of the night.

clean, fresh room and friendly staff. unfortunately the pool is being renovated at this time.

kids were really happy with the breakfast in the bag, well packed

was super clean and the room was spacious for 3 adults and 2 kids

gym & pool was available but wasn't something i needed

the pool was not open yet, still under renovation

wifi was unstable. got itchy skin under the blankets so felt like they were kind of dirty.

wifi was very spotty and we couldn't connect most of the time. kettle didn't work for us.

free parking was right in front of the room, so we were able to access the car easily

old outdated rooms, wifi password didn't work. staff is friendly and prifessional

wifi was bad

no room service or new towels for next day

gym room was not good

n't sleep with it) very

there is no room service anything you need

the gym

not get the room i booked ,, and bathroom sink was dirty , no glasses to drink from in kitchenete

2) there is a kitchenette but no single fork or spoon

our room had a kitchen, but no utensils, we didn't need it, but it seems like you have to travel with your own

kitchen was not equipped at all

the room was a good size (i booked a family room as it had a kitchen so there was more than enough space for just me and my pet)

the free breakfast

the room was massive and breakfast was good

it also has amole parking and free breakfast

i have no clue if the laundry offers to do your laundry and i didnt ask

breakfast was great and the receptionist very kind, room very clean and a quiet place for a good

clean, easy access location, parking , lots of plugs in room

i loved that the metro was right thereand the little pool for the kids.

it has a pool and gym as well

and pool closed (thanks, covid), so no meals on-site and room service (+) another improvement would be offering room service (-)does not have a microwave, which would have been great, specially when you re not able to have room service and the restaurants in the area are take-out/delivery only (due to covid) (-) to get a towels, wash clothes, we had to go downstairs as there was no room service (+)above average breakfast clean room service (-)no microwave in the room no room service (-)no breakfast. room service came around just once (-)the hotel is really not in great shape and there was no in-room service from the restaurant. (-)room service and having fine prints on additional charges

security lock bar

parking lot and walk ways were very icy they were not salted or sanded the room was a lot smaller

took the queen smoking with spa tub so it's to be expected you can see some wear and tear on the room

large parking lot where you can leave your car right in front of your door

early noise from guys starting their equipment in the parking lot at 5 am.

smart tv is a plus with the free wifi

modern decoration room and facilities in the room bed is very comfortable also breakfast is excellent seats in the breakfast area with various choices adapting to various

the staff and breakfast were great

they allowed for early check in and late check out as we were taking the train

the breakfast was delicious, the bagles were great

breakfast was good

did not know that the restaurant and bar were going to be closed during our entire stay

the breakfast was amazing

location and fantastic breakfast

the bar is held by a very talented

complimentary breakfast was okay, but a nice addition if you are on a tight budget

loved the gym, starbucks, sauna

swimming pool was great

pool and sauna are great

swimming pool and sauna much appreciated

the heated pool and sauna were awesome

i also liked the value for money and the laundry room service

minimal amenities, pool, laundry, leisure areas

hotel provided no room service for my 12 night stay

up a tray with unofficial room service was a kind gesture

room service was every three days, not everyday

that could be better is that there are no ice machines so you have to order a bucket of ice from room service, but it's free

went in, but the neighbourhood was a bit seedy, there were quite a few panhandlers and squeegee kids around the

room service awesome, the gym great with beautiful bathroom and shower,nice bar and brunch was

room size and cleanliness. friendly staff. free wifi . having a small fridge in the room.

appreciated that the staff accommodated an early check in which really made a difference

piece of junk. no pool. no hot tub nothing matches the pictures.

the pool area was closed, overgrown and full of trash… and some poor souls clearly lived there on a

should be condemned the rooms are very dirty as well as the outside there is no hot tub or pool that is mentioned in the ad there was no toilet paper and when we asked for some was given a

pool was disgusting and not

whirl pool jets weren't very strong

late check out) and vacuum wos even

daily room service is not available. service request needs to be made 24 h in advance.

the gym is very small, limited though i dont expect to have everything, but considering the amount we

could not get the phone to work to dial room service

bar menu, same as room service housekeeping couldn't wait to clean room

wanted a room only but i booked a room with kitchenette, laundry facilities and small living room

the breakfast was included and there is enough for everyone

kitchen area with fridge, microwave, stove, utensils, coffee maker even had dishwasher

wish i had a longer stay to enjoy the gym and pool

same breakfast every morning.

breakfast and gym are disappointing.

was super comfortable, everything was working fine, great location, great to have the gym, personnel super kind

location, updated furnitures and breakfast.

perfect location and delicious breakfast

breakfast is not so great but it was okay due to the pricing , hotel can charge a bit more by

the hotel has the best ambiance and cleanliness. wifi was very good. beds were comfortable.

the wifi is great, can still connect to wifi in the basement but only in s2 not in s3 or

location is perfect - near old and new town. room was clean and comfortable. breakfast was ok.

the breakfast was great, and the koi ponds lovely to look at. kids loved it!

a bit more facilities access activities to engage kids inside the building; arcade, playroom etc

did not offer room service and the soap dish in the bathroom shower was broken.

i like the bar and stuff work there they are so kind and helpful . i like sauna too and pool.

suite is great for families especially with older kids - new rooms very well designed providing for privacy, very spacious with 1-1/2 baths; a better

rooms are large, beds comfortable, wifi good, staff pleasant when engaged with.

great room service and food

we had our kids with us and staff were very friendly and helpful

the pull out couch was very uncomfortable even for kids.

wifi is horrible and there is no space at the right height to work with a computer

it s not enough for kids

room service for dinner