pet fee was ridiculous!!!!!

i was still charged the pet fee (which is illegal) which i only noticed when i got the folio bill hours after checking out

the hotel was very clean & convenient. the breakfast was also excellent.

breakfast was fine. the staff was very helpful. the hotel is very clean. the gym is useful.

i was super excited to see a peloton bike in the gym

cleanliness, staff, proximity to westfield golf club.

first night was a party in one of the room at the lobby, and was very loud, too many kids running and jumping out of control in the lobby

did not like how i missed breakfast because i was sleeping so well without being woken up by any noises

very clean and breakfast selection was great!

pool was not in service, but to be honest it's a very small pool; once we saw its small size, we

the gym was well equipped, sizeable, and clean. the bed was comfortable.

it is close to the jiffy lube live arena, it has a fully functional kitchen, and it has a gym

bathroom was more spacious than most and full kitchen was a nice touch

great size suite nice gym. quick check in.

shampoo, conditioner, etc, kitchenette, extra supplies, locker on first floor either books

mike and the staff are great! clean suites, good breakfast and mixers during the week.

nice breakfast, approved late check out.

heated indoor pool, included breakfast, 24-hour mini-market, laundry facilities on site make this an excellent

pool was very small

good staff, good breakfast, clean rooms

pool was green by the time we left

the pool area

the clean room and friendly bar staff.

they will not let me talk to him it's sad i really liked the convince of parking my truck close to me but karma gets all bad people maybe that's

pool excellent

location was ok...parking was good as i was pulling a trailer.

only that there was a pool and gym on premises.

well equipped gym and a reasonable size for a hotel

only that there was a pool and gym on premises.

room and bathroom, outside patio was very nice, large bar and eating area, layout of room was perfect

service was great, and the gym was the best equipped i have ever seen in a hotel

breakfast was better than i thought. staff was friendly.

had an indoor pool, gym, and walking distance to everything i needed.

breakfast was nice.

breakfast, cleanliness.

very clean and friendly staff. with a decent breakfast.

liked the full kitchen and full size refrigerator

no sitting chair except for extra kitchen chair

large bathroom, full kitchen, sofa, table, king bed, dresser with tv on top

location. amenities ( restaurant on premises- coffee bar -wine selection) comfortable lobby

i would give all the staff that was a part of checking in, to the staff in the bar area and the restaurant a complete 10

very friendly staff. nice rooms. bar and restaurant was great.

gym was good

it is absolutely beautifully decorated and the coffee bar, bar and restaurant were amazing

pool, breakfast and customer service

- the faucet in the kitchen area leaked

breakfast was very good

attitude friendliness and service, excellent cleanliness and facilities, with the best hotel breakfast

i have stayed here many times… it has a great location computer you can use and a pool

staff are amazing and food from room service is excellent

swimming pool and fitness area clean felt clean and new

i learned that there was conference in town and that may be the reason king spa seems so booked

to the covid the usage of pool is limited time and you have to do a reservation for an hour usage but it s better than

gorgeous grounds, outdoor pool and spa.

very limited breakfast.

staff, for breakfast coffee and muffin available at the lobby

little better breakfast items

the staff was helpful, and the grab-n-go breakfast served fresh coffee

breakfast choices were not diabetic friendly

liked that the front desk staff waived the fee for the pet, as there was no mention of a pet fee when i booked through booking

there were a lot of different people walking around with laundry baskets, and the hotel had a stitch that ranged from walking in into the rooms as

kitchen. easy access.

expected, but in addition, they have made design upgrades to the kitchen lighting, bathroom fixtures and furniture, all pleasant

breakfast selection was less than desirable. twinkies for breakfast. ud83dudc4eud83cudffe

they didn t sleep my name right so i couldn t get wifi in the room

pet friendly prompt room service

loved the on-site gym. staff were very polite and accommodating.

no free breakfast no room service for food need more elevators

the back parking lot is extremely convenient

the room service

quiet, restaurants nearby, hotel restaurant and bar with room service.

shuttle bus from the airport worked fine

free shuttle within 5 mile radius including air and space museum saving the 14$ parking charge.

the parking is convenient and location like 2 minutes from a walmart and a bunch of other restaurants

the pet fee was also a flat rate which helped as far as savings goes

the staff is fantastic, the rooms are spacious and very nicely decorated, the breakfast was wonderful and it was quite

liked how clean it was, the staff was wonderful and the breakfast in the morning was great too

clean, beautiful garden, helpful equipment( kitchenette, laundry machine

has plenty of outdoor space that is gated in for relaxing - especially if traveling with a dog or kids

friendly clerks. breakfast. king bed.

breakfast was okay wasn't that great but we didn't get there when it started so that may have

the room was very clean, the staff was friendly and the the breakfast was very good.

had hoped to get a bowl of cereal and a cup of yogurt for the complimentary breakfast, but they were out of spoons

proximity to my disc golf tournament

the breakfast was minimal but it didn't bother me--it was a good chance to lose weight

the location was great there was no breakfast i missed that

negatives: --basic kitchenettes with no oven, but you can get a toaster oven from the desk if that helps

it’s fairly close to where i need to be, there’s a little kitchenette, it’s clean.

trim on kitchen counter had come loose and was hanging down

evie at the front desk and your shuttle service and drivers were excellent

the pool is small but perfect for little kids

the gym was also nice with a water station, good lighting and lots of extra towels stocked

good services. good breakfast .

public areas are clean and pleasant; indoor pool is small but pleasant

breakfast and the room was very comfortable, lots of room to rest and work, refrig was good and

the pool was closed and it was 86 degrees

having a reg breakfast but we understand why there isn't

picked this place for three days because they had a pool find out the pool was not open because it needed a part

it’s location and it’s cleanness with a pool

good location and good value! the room had ample space, including a full kitchen.

not really a breakfast, other then muffins and coffee

breakfast

room could have already been stocked with kitchen necessities

the morning breakfast good have been better.

shuttles were not running

the friendliness of the staff from shuttle to check-in

from servicing coffee machine to weight scale for my airline suitcase, to free and very good shuttle service and driver

location and 24 hr shuttle service

free shuttle bus to the airport.

coffee tea availability round the clock, the barbeque and uninterrupted broadband services plus laundry made our stay very comfortable

everything ,room,breakfast, gym,location, garden.

we were extremely comfortable with the kitchen area and the separation between the bedroom and room entrance

breakfast was actually quite fantastic

the gym, the coffee tea availability round the clock, the barbeque and uninterrupted broadband services

good location, comfortable bed. reasonable pet fee.

complimentary breakfast could have better. it was just coffee, muffins, and oats.

& friendly esa staff, quiet environment inside and outside of hotel, plenty of parking, kitchenette, wifi, great t

, vacuuming the hallways and making sure the laundry room is always neat and clean

no breakfast.

no breakfast - gym space is too small

kitchenette, the candlewood cupboard, the gym, and laundry

stocked kitchen free laundry

probably be the size of their gym and that i couldn't stay longer

it was quiet and we loved the laundry facilities.

the pool and hot tub were great. tv had directv with great selections. nice free hot breakfast

pool is too small. gets too crowded

the pool is nice

the pool wasn't open, but it is understandable due to the pandemic.

neat & clean w/ indoor pool

i also wish we had known ahead of time that the pool was out of commission

also, pool should be open for guests with social distancing guidelines enforced

front desk staff was amazing. easy early check in process

that the hot tub was removed, and the pool was too cold.

swimming pool; arcade games for children; spacious lobby allowing for interaction.

breakfast was not free

would love to been able to dine in for dinner and bar area

there was also still a soap bar that someone has used prior still in the shower

would like breakfast to be complementary.

no free breakfast

pool only open 1 pm -10 pm

breakfast was satisfying, the beds were comfortable, the staff was friendly and the pillows were

it could have been better if there's a shower & dressing room in the pool area.

rooms, clean,refrigerator, coffee pot, desk, chair, bathtub, lots of pillows, indoor pool, hot breakfast buffet

the only thing i can think of is the breakfast room not being available.

huge spacious room, great breakfast, large pool.

the room size, very quiet(even right by the elevator), pool was great for kids, clean, comfortable

love the kitchen and bring able to cook meals

don’t like that the kitchen doesn’t have enough utilities in there and that the bed is kinda

plenty of room with a full kitchen and two full baths

breakfast could have been better with more options.

no breakfast available due to the pandemic. there should be a discount.

continental breakfast

was gonna ask at desk during breakfast but i saw him in parking lot backing up

front desk staff, gave chg for laundry, multitasking, friendly and efficient

got in a few hours early and stopped in to ask about an early check in and the lady at the front desk made a call to

there was no pool. curtains were broken. no hot breakfast

no breakfast was horrible i didn't see eggs and didn't have a pool

oh and the pool was freezing

also there was never any towels in the pool area

the pool area and the gym was the same as well as the gym had a good variety of things to do

tub wasnt working and pool wasnt heated

the pool area and the gym was the same as well as the gym had a good variety of things to do

they had complementary laundry, which was convenient for us since we were there for a soccer tournament for two days

pool water not heated

friendly staff. clean facilities. good location. good breakfast.

clean facilities,great staff, good breakfast, amazing hot tub

great pool and jacuzzi; nice hot breakfast; good value.

breakfast was good well laid out

pet fee is free

staff was nice. well lite parking area. late check out time.

laundry room closed at

there was a laundry on site nice touch

pet fee was free.

no breakfast. laundry room- washer drawer did not work the whole time it was pad locked.

laundry room out of service through the whole

laundry washers not working well only one in service

room was very comfortable, good breakfast

the television could be easily viewed from the kitchen, dining, living and sleeping areas

lobby and gym were immaculate and welcoming

great room, nice kitchen, spacious bathroom. nice complimentary breakfast provided.

very clean, breakfast was one of the best!

i liked indoor swimming pool too

no pool

wifi in the room was terrible - virtually non existent

spa - i enjoyed my massage and pedicure at the spa and gift shop

room service available until midnight so i was still able to get a fresh salad when i arrived late

breakfast was good

single elevator constantly had staff with dirty laundry in it

we enjoyed the breakfast bar and the 12pm checkout

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

didn’t like that the pet fee was an unexpected 200 dollars for 1 night

00 for my one night stay in addition to an extra daily pet charge

please provide pet fee online

price was great, even after the pet fee

strange that one had to pay pet fee even though one did not have a pet

property had free laundry and gym.

plus the ease of getting the shuttle and close proximity to the airport

i booked this for my parents and they got lost at the airport and the shuttle driver stayed and waited for them and helped them find their way to the shuttle and to the

full kitchen was a big plus

no 24 hours shuttle service

ordered coffee from room service, and because the caraf wasn't insulated the last bit if coffee got cold

comfy beds, nice bathroom and tv. great gym.

excellent customer service, nice bar, great gym , comfy gym- ability to watch rugby world cup

pool wasn t working, which i had planned to use with my kids. that was disappointing.

amazing staff and great room service! worth your money!

ry useful when you are with kids), big enough indoor swimming pool and hot tub and above all was the breakfast area with a 5-star restaurant like experience

the free shuttle from/to dulles airport was very convenient as well

we all enjoyed watching the swans in the lobby and the kids enjoyed the pool and the breakfast.

good room service, loved the free shuttle service and the swans in the courtyard were beautiful

i didn t like that the pool was closed

the gym was perfect and not crowded

great amenities including an in-room coffee machine, an on-site market, and convenient airport shuttle service

hotel employee at check in and at the bar were fantastic

no: had to walk through the bar to get to the gym, but that wasnt a big deal.

property was nice and clean, the bar was convenient

location near the airport

lso, the drinks in the bar are expensive

this visit i switched to bar for dinner and the experience much easier and friendlier

room, pool, gym and star bucks

to pay for a decent wifi connection

the breakfast was very good, and the rooms are very comfortable and clean

i had included my arrival time in my reservation details it was at 11 pm when i called for the shuttle they told me it stops at 10:30 pm i grabbed a cab to the

shuttle service, location

rooms were amazing, the pool is heated and just right for kids or adults, the breakfast had everything we could have wanted and the from desk staff, especially sam, were

there is a warm pool and small gym