we felt uneasy with young men hanging around at night and the bar next door

no proper pool

room service after hours would have been an added bonus.

small limited bar. rooms were a little dated. slow wifi.

very safe parking if you have a nice car as

breakfast was excellent lovely st

riverside bar was worth the visit alone

free parking a great feature too

the swimming pool spa jacuzzi gym really disappointing.

plenty of parking available, the grounds very nice by the river thames

the swimming pool spa jacuzzi gym really disappointing.

breakfast

hotel - very friendly reception staff, good breakfast

the manager himself - charming, professional and helpful; dean - who was working behind the bar - great dinner recommendation

really accomodating, they helped us out to sort our taxis to the wedding venue and back and the early check in for our group of guests

room service was good except for the hot chocolate i ordered

everything! swimming pool, spy, steam room and gym are great for family!

reception management for handing in right room key. kids bed size . only one bin in the room.

the facilities were excellent, the pool was large enough for both us and the kids to enjoy comfortably, even with other guests there

had a drink in the bar and the lady

wifi glitchy at times in some rooms

u can't order room service for coffee, it's not hot

service is second to none - the team at the reception and at the bar made our stay

location superb. spa and pool amazing.

service

being able to order a coffee on the room service menu

super bed. great shower excellent breakfast covid protocol well organised pleasant staff

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

awesome breakfast!!

amazing historic inn located in the centre of cookham, offers restaurant, bar with patio garden ideal on warm summer nights

clean, great location, fantastic food and staff. breakfast was amazing

restaurant great for kids, free meals and buffet style

why charge for early check in

the staff in the bar in particular, couldnt do enough with food, drinks and entertaining our 3 yr old

the air conditioning was excellent, as was the breakfast and comfortable bed

breakfast was amazing location would have been perfect if we had done what we wanted to do when i

super comfy bed, free parking and great staff

free parking

so appreciative of the early check in

parking was great and lovely little pub alongside, easy access to windsor town via a short uber

friendly staff was expecting more noise from the bar garden to be honest but never heard a thing

lovely place, really big and comfortable room. the shower was brilliant and good wifi signal

parking and free wi-fi

i felt the tables outside and pool area needs to be checked regularly and remove dirty plates and glasses etc as there is a

5) one of the conveniences that impressed me was ample free parking

gorgeous rooms and lovely bar area . nice pool area too . very warm welcome from staff .

was excellent, even use of ev charger, which was a massive help

welcome information in the room eg wifi information or recommendations in the room

christopher bar & grill was very pleasant

no room service post 9pm

location was great only problem wifi didn't work well at all otherwise very good would visit

we ate out, but there is food on offer, and a bar onsite

off but hotel was clean comfortably ideal location for sight seeing or a party weekend with clubs bar s restaurants all that you need in walking distance

the room was well equipped and the bed was comfortable, room service was well presented.

room was right next to the room for housekeeping carts and room service staff

the bar needs to stay open abit later.

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to find a service exit

good breakfast and relaxed atmosphere

staff amazing room amazing great location. amazing for kids.

my daughter had a kids mac and cheese which was on point and well executed

there was lots of games in hotel bar area

spacious and playful hotel for kids

my son was given a very warm welcome, a kids pack, some lego and a birthday cake in our bedroom

that the fire alarm went off at 2am in the night for no good reason, we had to exit with small kids, apparently it has happened a few

overall experience was good, but parking from hotel was not convenient especially with kids

very clean with everything you need and a great breakfast, nice restaurant and fantastic staff

tasty food and great bar staff

laundry room facilities were great

was great for the price, but i was most offended when i went to order 2 beers at the bar and the lady told me that i was very drunk, which was not true at all, it touched and offended

the wifi in the room was so unstable i could not access my emails let alone do anything else on the

mins walk to centre of windsor the staff were so helpful and nice the breakfast was amazing the bar staff friendly room was lovely with a bath and shower the bed was really comfortable can't

no problem with tv reception, and reasonably good wifi speed

no room service or shop nearby

ood job it wasn t an emergency) had omelette for breakfast & asked for

windsor suite was beautiful and the bar and restaurant was lovely

location in marlow, a short walk to town and riverside walks, with good parking and car chargers

loved the bar man who played the piano

room service neglected to empty bins, didn't leave spare toilet roll, lift failed on two

lounge and bar areas were inviting and very comfortable

great for a night with small kids too

comfortable bed and deep bath. lovely hunting lodge atmosphere. great breakfast.

lovely rooms

proximity to sonning golf club for a wedding

has a relaxing evening in the bar after a long journey

the access from the rooms to the street without having to go through the busy restaurant and bar

room good, breakfast good, bar and restaurant all good

t we didn t eat there so can t comment on the

minor point aircon in room under par, could do with air-conditioning in bar and eating area, although visited during hottest time temperature

lovely bar and restaurant

for numbers to call etc so had to walk back to main hotel to ask grumpy receptionist where the gym was and how to order room service

room service was great staff amazing lovely hotel.

bar steward was excellent

dog waste receptacles near accomo some maintenance and disabled access work needed later room service to garden rooms please better window covering to prevent gaps better for restful

complaints as such but the room was a little spartan - an additional table/chairs would have made room service a better experience although the hotel is a little tired/condition wise it absolutely

bar outside during inclement weather due to refurbishment of indoor bar

expensive bar in hotel!

helped us with the parking as wedding on and limited

several occasions i have stayed there, when checking in, trays with left overs of room service food have been left on the outside steps and even when reported, these were still

they managed to help us with an early check in due to our timings for a wedding and were great at supporting us on our first trip

the toilet seat was running all day and nite plus the rooms wasn't next to each other as i had my kids with me etc

easy location, good parking, lots of choices of where to eat

comfortable beds and a early check in

people wandering around in pyjamas and doors propped open with kids wandering in amd out

access to restaurants and good ev charging points

excellent value for money. friendly, helpful staff. great breakfast. great location.

and stuff good only let down was breakfast cold, overcooked and looked like had been left out for a

free parking on my site

affordable price and free parking

happy about the bar service charge

ere is also a charge for wifi, but we didn't need it), however, it would be worse if these extra costs were included in the

enough machines in the gym - missing basic ones like lat pull down, leg extension, seated row

very limited room service menu choices.

have celiac disease and the staff went out of their way to support my needs at breakfast also the room service waiter was great and so friendly

jority of which didn't work

parking and breakfast very good evening meal

spacious,lots of car parking,lovely staff,clean,5 stars from us

get the wifi to work

hotel listed ev charging as a service

gym facilities are the best i've ever seen

bar lady was amazing helping us with a video we wanted to film in the bar

amazing spa and outdoor pool

dinner was not 5* - the outside pool was not clean homing a frog, dead flies, leaves & frog spawn - wobbly dinner table, flickering

spa and gym are were amazing

was given the wifi code but was unable to connect properly during

no tv or wifi by arrival

had to ask for the wifi

clean and tidy rooms with shower tv,microwave and fridge free wifi and parking.

booked room as it was close to terminal 2, had wifi and private bathroom

beautiful time to stay there, friendly staff and massive car parking spot at the front

wifi was not good in my room, too weak to connect properly

ee service isn t the best, wifi is okay.

easy access parking, staff were so polite and welcoming

early check in

the spa and gym facilities were good and it was overall a very pleasant stay

room great, bar area was very welcoming

room service food was delicious and prompt and poppy the dog on reception was a gorgeous

the swimming pool and the breakfast

gym a little dated

guests were not wearing masks in the hotel and also there were no mask being worn in the gym

really enjoyed using the great gym &

room, have stayed many times but this time we thought the quality of the food was better from the bar menu and the breakfast was very good, especially the scrambled eggs

bed very comfortable. good gym and pool

the bar had no alcohol in the 1st pump 2nd or 3rd pump why no beer

were looking for hotel with pool and spa

the bar meal and breakfast tasty and the staff were well

ndwiches) wasn t worth the money, ordered a latte and hot

very friendly and helpful i throughly enjoyed my stay and can t wait to return for another spa break

beyond to make our stay as good as possible the food is lovely and even though they don't offer room service the fact that they will still make you restaurant quality food and collect it from the