staff were always lovely and helpful when assisting or serving us, reception, pool bar, restaurant, cafe, housekeeping everyone top class

no coffee or tea making facilities in the room - had to order room service for cup of coffee

lovely hotel. big room. big bathroom. nice balcony. wifi was not working well from our room.

slightly weak wifi in the bedrooms

we found it easy to locate, ample parking and a lovely welcome

stayed while travelling through spain with our 2 kids and dog

the room service was excellent, although the menu was rather kimited

water pressure, coffee and wifi could be improved

the only issue would be the wifi, sometimes did not work perfectly well

spa is close on mondays and tuesdays

they let us check in early and do a late check out

the wifi was so slow it was almost impossible to use even in the foyer

wifi was a bit slow.

wifi was a good connection but it seemed to go on and off at times

wifi is fast

there was a disruption in the wifi connectivity in the room. otherwise everything was perfect

advertised room service but this was not available, also the bar was not open

and they provided an actual crib, not a travel fold-up travel crib, along with a little kit of kids shampoo, lotion, toothbrush - a nice detail

room service on friday and saturday

no bar, and no room service at the weekend, we ate out so that was fine.

room service on the day

amazing location excellent hosts, would highly recommend easy parking and great breakfast

max always made sure i got out safely out of the private parking area

peaceful location and good parking

character & dog friendly pool

very quiet, close to toledo, beautiful house with a nice pool! really pet friendly place