the property is designed beautifully with a tranquil outdoor pool area, gorgeous rooftop and spacious rooms

for spa were a bit steep

of amenities (available swimming pool, wellness and spa classes, comfortable air-conditioned room, nice and helpful staff

first, i was told there were no massages available because the spa was closed, then suddenly, someone was coming to the room for a massage

amazing place. very chill beds are really comfortable pool really beautiful

also, it would be nice to have a laundry room where you can do your own wash

breakfast buffet included wonderful food and beverages

also we had a late flight and they let us stay at the pool, use the gym even after the check out, they also store the luggage for free

the breakfast was amazing - our kids wanted to stay longer

clean, nice pool, tasty mexican breakfast, comfortable beds, free shuttle bus to the beach and back, nice

good wifi, good location

big room with air conditioning small pool but okay

the wifi wasn't the greatest on the third floor

there is a lot of mosquito. wifi need to fix for quality cause frustrating with us.

pool looks nothing like pics so do not select based on this

rooftop also great with beautiful view and gym

wifi weak.

wifi could have been better.

wifi did not work

a little loud at night. medium wifi. no windows

early check in, your friends could come nobody ask wifi is good,ado by walk 6-7 min for hotel zones

pool is right outside the rooms

the pool area was an added bonus

get a coffee u have to wait for bar to be around 9, fridge is minibar so to use it u have to pay pool is ultra

swimming pool's water cold.

rooms are right by the pool so when people are in and out of the pool the doorstep is all wet, plus the noise is literally

pool is amazing as well as the jacuzzy

omg i love the pool area

- the pool, gym, and billiards table were fantastic

and for rooms with spa baths i would imagine to find a bath robes

my room with the spa on the balcony, is the best room i have ever stayed in.

colourful mexican interior decor, shady spots & lovely pool

the pool was big and you can also swim in the ocean

pool is 24 hours so that can be noisy, we were lucky as there were not so many people and no noisy

appartment really pleasantly surprised us, it was huge, with kitchen, big swimming pool, a lot of greenery, free parking and breakfast

the pool- very clean

all inclusive , customer service was amazing, the food & drinks was amazing, the beach & pool staff was amazing, they include you in everything and definitely want to make sure you get the

room service gave more options but at a 100 peso fee

om service every day), location is perfect if you want to visit downtown cancun

the wifi connection. the menu could have had more mexican food.

not clean, horrible food, expensive spa treatments and very loud music