& brenda, our butler franklin taking care of all our plans, the staff mining the beach and pool area, such as hector; the restaurant staff especially from the blue restaurant, all very warm

nice piano bar and live music

new blue grill + bar

st restaurant in dominican republic) private swimming pool golf cart amazing beach

tstanding customer service, bose sound system, wifi) wonderful

loved everything; excellent service, beautiful rooms, yummy food, amazing golf courses all around

pool was disappointing.......club pool was ok, but not practical to go to club pool every day

i loved the addition of a golf cart and bikes to go to restaurants & spa etc

they supplied a shuttle service to and from the retail and shopping area

we have done it all; ridden bikes, beach, pool, ecological reservation park which is absolutely beautiful, and just relax

location - breakfast was fine

the staff of the restaurant was very helpful at breakfast

little restaurant in the same building good for breakfast and dinner menu looked pretty good

friendly cafe downstairs for breakfast

there was no breakfast either

the pool and speedy service

nicely appointed with stocked kitchen

super all pool near apartments and beach and all shops

staff was ok, big pool and comfortable double sun-beds to lay on while kids were playing and running around

the outside area with the pool was also clean and well maintained

to downtown and coco bongo room proximity to the pool late pool hours kind and courteous staff

well a waiter took an order while we was by the pool and never returned.

the hotel was very quiet not many guests i had the pool to myself most days and no vibe happening, felt pretty empty

stayed for 7 days so kitchen was main reason we booked it but it is missing some basics like utensils and pot

beautiful pool, room was bougie and to high spec, staff were friendly

at night there was only one bar open in the lobby of the hotel

amazing hotel, adults side is all new.

the bar in the restaurant was also not properly stocked and a number of cocktails on the menu wasn t

ac in seated areas indoors for any of the restaurants adults side bar closes at 11pm

breakfast was disgusting.

room service was horrible, the people constantly trying to sell us something, approaching us

we stayed in the amazing sunclub, adults only with pool access where the rooms were updated

i love the food, the room service was amazing; and the room service team was super friendly and attentive

whether it was breakfast, lunch, or dinner, there was always something delicious to enjoy

room phone doesn't work. can't communicate w room service or anyone via phone

amazing, the food, the pool, and at the bar you can find all the drinks, my husband and son really enjoyed

was scared to visit here but it was the opposite the people the energy is wonderful i have to say room service was amazing always knocked on your door cleaned everyday, refilled mini bar everyday

m to

wifi wasn t working in first room, but moved to different room and all was good

much to do for the kids also was a plus

to michel at lobby, juan guerrero at the bar in the buffett restaurant and bar tender at the casino the night of 28th

the resort is big so you need order golf carts to get around, to book restaurants, gym separately, even if someone answers they keep passing you around, we wasted a considerable

the spa they treated us like family. front desk staff were very helpful. gorgeous property.

the buffet for breakfast was great

i also enjoyed the spa service

things that other hotels offer at bavaro beach swimming pool is awesome but needs inside renovations, specially jacuzzi areas which were not

staff, relax, breakfast was really good and complete

service at the bar at the pool on friday was poor to no service

i saw her on several occasions in the morning at the breakfast buffet assisting and ensuring everything was running smoothly

sic events, bar by the beach, ability to borrow paddle boards, rackets or beach entertainment stuff)

impeccable cleanliness, and room service surprised us with delicious breakfast and dinner

breakfast was cold

number of activities available for adults and kids, as well the restaurant options, amazing staff

but we did have room service if we missed the times

access to secrets royal beach is limited only to casino and disco

the large, clean swimming pool was another highlight perfect for relaxing after a day in the sun

location and nice swimming pool although water could have been clearer

on the app they say there's a pool but when we arrive they said there's no pool for our block

the area around the bar was sometimes crowded

thirdly, we had a big problem with our kitchen

the pool is beautiful, and the beach is one of the cleanest in punta cana

staff kept the pool area clean and organized

room in this hotel is like a mini apartment — fully equipped with a kitchen, comfortable bed, and a balcony that’s perfect for morning coffee or sunset cocktails

swimming pool was refreshing and offered a wonderful place to relax during the day

rooftop pool was especially refreshing and well-maintained, offering a calm place to relax throughout the

near to the beach. the pool is very ok. very kind administrator. breakfast is basic.

surrounding area, how to get to the pool or the beach, or where you are supposed to go for the breakfast included(which is off property, down the street from the hotel)

delicious breakfast

breakfast is ok

the view was stunning and the pool was great thank you

a pleasant swimming pool and a very good restaurant on site

pool view is a great pros! beach bar is the center of all the fun! book here.

good location and nice pool

staff are not friendly, the balcony door was broke and the pool was dirty so we couldn't take a swim

pool view is a great pros! beach bar is the center of all the fun! book here.

friendly staff, the room was clean and with a nice pool view !

there are no kitchen utensils or soap

kitchenette needs to be renovated, with a little paint and with a screwdriver you can fix the

kitchen could be cleaner and noise in the evening from the pub/bar outside the hotel

note the room pictures do not actually have their own kitchen

balcony to chill and common area including kitchen

breakfast the surroundings

wifi horrific

i liked the breakfast, the pool area and the location

pool area gorgeous, staff delightful and cute, reasonably priced restaurants in the

and shower dated uncomfortable furnitures had no hot water problems with electricity dirty pool

the pool closed early

lack of variety on breakfast. same every day.

i went to have breakfast at 9:30 but it ends at 9.

breakfast needs to be a little more varied and take a little longer, even if it's an american

dirty pool

bar area is across the way from the hotel on the

you have good bar on the beach, they have all cocktails and also the food is amazing, believe me you will loved

a special thank you to the beach bar crew, claudio and angela

nice beach bar friendly and helpful staff + help with tours very good breakfast

the hotel really nice and friendly, he came straight to the reception to greet me - angela the bartender in the beach bar amazing, you have to drink from her piña colada - claudio from the

paying for wifi and it was limited was not so good

wifi was not good at all

line at the main buffet, in our room water wasn't working when we tried to go out at night, the casino is outside the hotel but we did get free transfer, the vip area is kind of a scam

also, the room has a mini bar with beverages included and there is wifi throughout the main areas and the room

sadly they are mostly kids as young as around 6 years old