facilities 100%, pool was being renovated

there was a mini fridge so i was able to get drinks for myself and the kids

the only thing i found a bother was the wifi. i wasn't able to use my laptop like i had wanted.

slow and choppy wifi, but for essential use

parking lot is small but it wasn't full so we had no problems

laundry and vending machines available

because it doesn’t have an elevator, the cleaning staff just drop laundry down a tarp chute, and drop bags of trash over a rail onto the top of a trash can beneath

the pool area and jacuzzi also laundry facilities was a plus friendly front desk and easy check in and check out accomodations

one bath towel was provided i had to find laundry to get another towel

only compensation given was 30 minutes late check out, 11:30 instead of 11 which i asked for because we had to switch rooms at 2 in the

small jacuzzi and pool.

love the balcony & vaulted ceilings. restaurant & room service were excellent!

front desk service was very pleasant, your room service was great :) the hotel in all was more than we expected

parking was easy and the drinks at the bar during happy hour were a good price

was very noisy and there were kids running around late at night which made it very noisy late at night

from the feom desk to the people who takes care of our room and the swimming pool

was super easy, the room location was great and the bed was super comfy and the kids loved the pool

the little grass area outside the pool for the doggie.

clean- close to town-great pool

loved the pool never crowded

moreover, this is one of the few cheap motels that still serve a good continental breakfast

the room was spacious, private and the spa tub was relaxing and soothing!

breakfast

place to stay clean big confortable and nice suite with a lot equipment , hot tube and kitchen great location free bikes good breakfast celsa is a great person always with a big smile

room was not as described: no balcony, no view, no real kitchen supplies, fireplace did not work, beds lumpy

to free way, tv reception didn t work sometimes, wifi was janky, needs new carpet/cleaning, 2nd floor shower didn t drain well, toilet needed

attitude or approach as he did with others, we were given a ada room that smelled like pets, the wifi was not working in our room, housekeepers did not want to give me two cups of coffee as

laundry facility on site was an excellent option

clean parking staff

wasn't able to check-in early so i spent few hours in the city with kids until room became available

there is also a nice outdoor area with a pool and hottub and we were given late check out for free

there was no complementary coffee or even water and no information in the rooms as to what room service was offered-no binder or magazines for tourists

really friendly staff, good wifi and the picture on the tv in the room

the restaurant and bar are still closed

anything to do with room service!

the pool is heated, clean and a fantastic treat if you’re doing a road trip like us

very comfortable, did not have time to use the pool as we only stayed for one night

pool was well maintained

farmers market was right outside on friday morning and we enjoyed the heated pool during our stay as well

the hotel pool area was spotless as was the gardens and parking areas

no breakfast in the lobby or coffee and pasteries offered .

great staff! incredible location. pool was very nice. relaxing setting.

breakfast, excellent service in the restaurant

my kids ordered dinner sandwiches and they had to wait a long time and one of them was served

location is awesome and the kids loved the pool

of the staff, nice atmosphere, relaxing swimming pool and little breakfast with all basics

near proximity to the golf course and downtown area

thrilled it had breakfast, nice pool and very safe

and such a great property - reception staff were accommodating & responsive, breakfast provided in the morning was excellent & loved the vibe of the place, would definitely

the only thing i guess i really didn’t like was the noise there was kids crying and running around being loud right outside my window but it’s fourth of july weekend

parking is available but very tight.

secluded and good parking. close to everything

room service quality of food was poor

parking was expensive.

limited & tight parking

comfortable, cosy room. newly renovated. good parking. nice pool.

the pool is a nice size, though the water was a bit cold, and our daughter loves to swim

i love the value and location, and i love that they do not charge a pet fee.

there's also an ice machine and a cozy pool to relax by after a day out

beautiful decor, the location, the pool and most awesome of all the chairs on the upper deck to watch the ocean

my husband was glad to see an ev charger that greg made sure he was able to recharge

the room we stayed was spacious with a fully functional kitchen

there was free parking on site and the pool area was super nice

wonderful pool in the center, and perfectly located blocks from my conference

there's free parking and wi-fi and a pool if you just want to hang out

best part specially if you got kids

a bit dated and the carpet feels quite dirty, but if you're looking to just be at the beach and pool this suffices

they had floating devices for kids

interactions with the front desk folks and likewise briefly with the assertive and thorough room service lady

the pool was heated and very clean. rooms were clean. the pillows and bed were very comfortable.

more food options for room service

location was perfect, the staff was very accommodating & sweet/patient with our kids & just a lovely place to stay

there’s a park where kids start playing soccer at 7am

if no kids then it’s fine

perhaps waffles for people with kids

i liked the location, outdoor patio and kitchenette.

the kitchenette was a little dated. mainly could have used a nicer fridge

nice pool, perfect location for our event, free parking on site.

great pool facilities

the little full kitchen in the room, it was stocked with everything needed to prepare a meal

the pool bar food/drink was not stocked very well

i was expecting chips and salsa, nachos, ball park hot dog, chicken tenders for the kids

1 fact. the bar close to early.

kids and i booked a horrible inn without first reading the reviews thoroughly

love rest the pool was heated. kids love to swim.

breakfast organisation for guests is disaster - 30 min waiting for room service for simple or breakfast in the restaurant in opposite block with 20-30 min waiting in

room service is perfect

kids loved being able to walk down to state street for shopping and casual eateries

the rooftop pool and bar areas was great and the location just perfect

the pool was in another building across a public road when we had kids with us

having a bar and restaurant on site

unfortunately the gym, spa, room service and coffee shop were closed down.

the view and room service

well priced, great location and view of the ocean, nice staff, pool, gym were all great!

staff was amazing, the room was beautiful and the breakfast room service was great

free breakfast and access to pool and hot tub at adjacent hotel next door

i love the cozy fireplace and comfortable king-sized bed, the deep shower tub, and convenient breakfast options

thing was magical this kind of hotel what i like the most staff room breakfast location amazing i will return to this hotel

good breakfast, durable coffee, in the evening a happy hour with wine and cheese

pool area, cheese reception in the afternoon, breakfast included with variety of options

popular restaurant in the building that also provides room service

had a work zoom call)

the hotel offers room service from the restaurant next door

liked the tea and coffee bar with apples and tangerines

liked the location and the fact that there was a convenient bar downstairs

clean. great staff. perfect location. good breakfast.

our kitchen stove was being repaired and our tub wasn't a jacuzzi

the apartment was very big and clean, with fully equipped kitchen

they were very kid friendly and even gave my grandkids fish food to feed the giant koi fish

cute little ramada outside of the room with a table full size kitchen with

to get to our room we had to go by the laundry and cleaning areas

our car there and go for breakfast and the hotel staff said it would okay if we wanted to use the pool

pet fee was reasonable

i also loved the bunch beds since we have 3 kids

did not have a guest laundry

location, happy hour and breakfast, space

nice breakfast

friendly, good facilities pool, jacuzzi and guest laundry breakfast included and also afternoon wine & cheese

food was ok. but there are great places near by for breakfast

self service laundry facility was helpful for us, no restriction times for kids in the pool which again worked very well for us

heard every noisy family in the complex load their kids into it during my stay

due to poor wifi, i was able to get the front desk to help

wifi dropped out a lot later in the evening which was annoying. more people using perhaps?

wifi free but didn't work

reasonable pet fee compared to other hotels

mplimentary) was pleasant surprise

room service menu available

location, very quiet, very friendly staff, nice room, decently priced, free parking, free wifi with good connection

the spa bath was beautiful

rooms, in the lobby, all day long, the homemade cookies, the free water bottle, free parking and wifi

kids loved the outdoor games and staff gave great recommendations in the area

the kids just loved the 2-story bed

location, super clean facilities which included pool, hot tub and laundry facilities (great since we are travelling)

about this place, great location, very large rooms, free parking right outside our door, laundry facilities beside the hot tub was great, very friendly staff and so close to the beach and

extra pet fee very high

the kitchen was a surprise plus

motel is beautiful, the grounds are really nice, it has a great pool and jacuzzi and also laundry facilities

the pool and spa were an added bonus

very clean, air con, nice small pool and spa

the pool is big enough for a short swim, and we enjoyed lounging in the sun as well

i love this place! location, pool and friendly staff

we loved the pool and that we were able to walk to dinner.

the kids loved the heated pool

the room was located next to the pool as advertised, but also next to the laundry room and cleaning closet so was very noisy

breakfast was delicious with a wide variety of hot and cold foods

could be better and accommodating for families with kids

room beside the entrance gate to the pool

this room had 2 bedrooms and one bath and a kitchen and sitting room

fully furnished kitchen

the suite also has a full kitchen, a livingroom and a nice bathroom

feel like you were home, beautiful and comfortable beds, lovely timing and fixtures, full size kitchen with very nice dishes glasses etc

quiet hotel across from park and boat docks

good parking under the hotel (and ev chargers)

unique style, location and the presence of ev chargers in the garage

to our questions prior to the arrival, clean and well kept throughout the property, yummy breakfast (love their coffee, fresh fruit, bakery fr sb bakery company), quaint courtyard, spacious

no jacuzzi or pool, didn’t like the coffee

free covered and uncovered parking with ev charging on property

all there was was a small bar at lobby

they have a coffee bar in lobby also a little outdoor area on the second floor

windows were single pane so you could hear the bar music & people until 2:00am

location was spot on !! bar was nice but didn’t order.

bar and alcohol bar misrepresented a bit

staff were busy as it is self check-in with staff at their coffee shop and bar only, but they were helpful when needed

the bar staff is very helpful with any check in issues, but you can check in on line

a very clean hotel with a coffee shop and a cocktail bar at the same building

absolutely love this hotel and stay here every time i visit my daughter in santa barbara

location on the main drag, the design of the room, the dusk bar that was so cool and lively on halloween night

was spacious and well presented

spa and pool were both warm and in good condition

we didn’t get a chance to get in the pool

i thought pool could of been cleaner.

it was perfect and alot to choose from. something for kids and adults.

wifi

quality room service food

the location was great. wifi was okay- disconnected a couple times. bed was very comfortable.

perfect location. couldn t get the wifi to work at all.

price, no room service

reception staff was very helpful, as we have kids with us so required two beds room, he immidetialy changed for us, that was really helpfully

we were with our kids and didn't want to disturb people inside breakfast place

wish there were more options at breakfast

our room was tiny and with 2 adults and 2 kids we were tripping over each other

access to the laundry was very useful

clean rooms, spa and pool were great

hot tub and pool area lovely in the afternoon sun

the bed was very comfortable and the breakfast was a very nice continental breakfast bar with nice choices

loved the pool and it's outdoor shower

room was very spacious and comfortable, the kitchen was also great

reliable ev charging! larger rooms

it's great for couples or if you have kids, either way it's a great escape into a small paradise

we borrowed bikes and sat by the pool

property in stunning santa barbara

beautiful courtyard, pool, rooms and parking was included

easy checkin with friendly staff and nice simple breakfast included, tea and coffee available at all times

really good communications about breakfast (which was excellent), housekeeping, night cover phone numbers and even a free glass of

free parking and great free breakfast. enjoyed the instant tea and coffee in the room.

angelica made us an amazing breakfast each morning, real eggs, (not that powdered gag-inducing slop chain hotels use) cooked to

a complimentary breakfast was given which i thought was really wonderful

and even for couple is fine but king-size room is excellent - swimming pool is small, perhaps for kids with age 6-10 is fine, adult goes to sb beach - staff are very helpful, always smiling and

quiet! picture is from my room nice an close to the pool!! big plus.

beds were comfortable, they had laundry facilities, the location was very good and the staff were very friendly and helpful

were fortunate enough to be upgraded to a 2 room suite which was great as we were travelling with kids

inn with a lush patio, a cute pool area, big room, comfy beds and friendly staff

should clear the room service coffee away before nighttime

bed and bedding, very friendly staff, nice coffee and tea in the morning, great breakfast

room service just never answered calls, either from the button on the phone or from the phone

additionally, we had several problems with the suits in the corner of the corridor leaving their room service trays and dirty plates outside our door as there was no room outside there

a bit noisy in the room. rooftop is cute but small. pool and jacuzzi is small.

spa exceeded all my expectations

gym is a bit small

love kids but think there should be two pools

too many kids in and by the pool

just wish the property had a hot tub in the spa to enjoy before/after the massage i immensely enjoyed

grounds and pool area are peaceful and quiet

pet friendly, kids park just two blocks away, pool heated

parked our hummer in the lot outside next to the pool - what a mistake

pool table as excellent - shaded and water not too cold

was not private enough considering the room was shared with 2 kids and my husband and i

everything we needed and affordable enough so we could spring for an extra room for the kids

noisy kids and young people

bathtub for a kids

there was a family with kids staying at the property and they were congregated outside my room, and i could clearly make

location on state street was great, just at the upper end and near an awesome park for the kids

very nice, patio to pool area and very friendly staff

we loved the pool and wished we had stayed longer

pool wasn’t used bi we got complimented towels to use

our room had also small terrace with table and chair that directly lead to the swimming pool

to do with property but the weather was terrible during my stay so i couldn’t enjoy the pool or outdoor amenities

ey were dining at the hotel

were no proteins included with breakfast

clean and great location. great parking

also, the parking was horrible, between restaurant goers and beach-goers, it was slim pickins or worse

saw a few dolphins too, and a swimming pool

like the location, the hospitality, the breakfast

the breakfast provided was delicious, and the innkeeper is very attentive to the guests

wifi was a bit hit and miss in our cottage because we were furthest from the main

the breakfast in the real secret garden was one of the highlights of the day,

so very quiet and comfortable. breakfast was wonderful. cottage was perfect!

used the laundry facilities whilst there which were also good, note that you need quarters for the washer

wasn't usable at first and then was too cold; laundry facilities too small given number of suites; parking on site unavailable one night and we

gym and facilities too far away from the room, also nobody told us they were doing some works at

also the hotel facilities were great and free of access like a gym or a pool

abundant parking and useful facilities like the pool, gym, and laundry

the full sized kitchen was over the top

got an early check in which helped me immensely and was able to get the room that i wanted

the newly remodeled kitchen looks nice.

we had the kitchenette and it saved us money on eating out

kitchen was very dirty

free parking and internet

so much so i went to the bar asking for an umbrella

lovely little terraced area overlooking the pool

the pool area was so beautiful and we slept with our patio doors open on the second floor, it was

love the room service and the hotel's curtesy of allowing me to check out late and check in early

kitchen was really old and unusable if we ever need it

kitchen has all we needed except pot holders and paper towels

we got the room with the kitchenette

lovely spacious room, full kitchen, comfy bed, clean and friendly staff

we had a family room and it had great kitchen facilities

and on the paint that probably get overlooked depending on the light and time of day, the beds, kitchenette, bathroom tub desk, and bedside desks

like that there is a mini- kitchen with basic utensils

quaint courtyard & pool. complete kitchen, spacious & quiet. fantastic dining across the street!

if you have kids you don’t want to stay here if you have to have a meeting with clients you don’t want to

has all necessities of a small flat: a bathroom, a bedroom, and a kitchen

the spa tub in room

was convenient & an early check in was accommodated without issue

was great room was way nicer than we anticipated and it had the spa you guys should advertise the spa in the room not just access on booking

and the 'spa tub' was a regular bathtub (size) with jets - making the tub even smaller than usual because of

spa tub in my room and king size bed had me feeling like one

clean and modern room. nice decoration. it has a nice pool. friendly and helpful staff.

very well maintained room, parking lot, pool and grounds

there was a pool, though i did not get a chance to utilize it because had such a short stay

very clean all around and the pool area is nice as well

we liked the pool

was heated in the winter, jacuzzi was heated, had a basic gym, good location, clean

layout and pool

) breakfast simple but good value for the money

the room was so clean and loved that there was a mini gym.

pool lovely and spa nice and hot

lower the pet fee

breakfast was much much better this time.

breakfast bar was very nice too

nice room and nice property. good continental breakfast. has a small fitness area.

clean, staff were very nice & the breakfast was good.

staff during breakfast were so welcoming and “ delightful “

rooms smelled kinda bad, not responsive via booking, no gym

laundry room is closed from 10pm to 9am

laundry room closes at 9, but it was not well posted and we had a terrible time trying to get our

comfort, breakfast (especially the lady in the breakfast room), location

put them in the rooms, but it was really inconvenient having absolutely no dishes in the kitchen, not even a plate to reheat leftovers from a restaurant

no hot tub..not enough seating to have coffee and breakfast

everything went well. the room and breakfast was great. the location was outstanding.

definitely enjoyed having a kitchen in there with a fridge and microwave available

amenities are sparse. breakfast is kind of a joke.

property with aged trees and amazing gym

the parking spaces were large and they had a pool and a hot tub but it would be better if it wasn’t a pandemic

the 24/7 gym, the family friendly poo area and the suite style rooms.

lovely decor, lush grounds, lots of seating areas and great gym.

rooms are clean, the pool and spa were relaxing, the grounds are beautiful and peaceful, and pacifica suites is pet friendly

a resort therefore nothing is close by and requires a golf buggy or a long walk to get a drink or food

gym was by far the largest i've seen in a hotel - very modern, clean and tidy

stunning property! loved walking around with my kids.

fireplace in room was broken, patio light didn t work, and room service was an absolute nightmare and disgusting

conference whilst we were here which is always irritating when you are on a leisure holiday with kids, but other than a bit extra noise the hotel managed to accommodate us all with