the pool sauna and steam room were great

24hour room service option was limited to sandwiches only.

the wifi wasnt great..

wifi signal in the room was not strong enough.

great location, friendly stuff, delicious breakfast, nice gym and pool

lack of parking but managed to park on street nearby.

free parking and pet friendly

parking say free parking but only 3 spaces

who were friendly and efficient clean, nice room and bathroom excellent value food /breakfast bar with a vibrant atmosphere but we were still able to get seats and chat with our

extensive bar menu offered

saturday to fix the basin), and help given willingly, eg in connecting to the wifi, opening the bar one night so i could have a drink while i worked

mostly everything staff are very pleasent and friendly,it's all neat and tidy,clean room,nice bar for drinks,nice breakfast and they got pool and big looby if u are bored,nice view from

very nice lounge downstairs with bar & piano! nice clean white linen & towels

the bar was c!osed

this hotel has a nice little bar also a pool table

no bar and lounge facilities

soon as i arrived to the hotel there was no receptionist, but there was kitchen staff very friendly who made a check-in for me

the use of the bar for playing cards and chatting

night time staff was very amiable and kept bar open for residents

previous owner(and this is bad because thats why i didnt use it) • we had mugs from theyr own kitchen (and this is bad because is not make me to use it) • also you no have nothing to drink

early check in

the inside pool.was not warm

the decor both in the room and in the circulation area and bar / restaurant and the location of the hotel couldn't have been better, the outside amenity area

spa facilities could be open till 21:00 that would be more convenient

the facilities and outdoor pool are fabulous.

the facilities on offer were excellent with a cinema room and a newly renovated gym

breakfast, bed in room 12 was amazing

the choice for breakfast was excellent and with one if our party being gluten and lactose intolerant they catered

comfortable room and beds breakfast excellent location perfect

breakfast, chocolate stand help yourself

excellent breakfast and very comfortable bed

the bunk beds were great for the kids

fully equipped for us as a family of 5 and so many nice touches like buckets and spades for the kids to use at the beach

a really cosy lounge , beautiful kitchen and outside seating area

nice kitchen available to use. really nice decoration throughout

), the shower didn’t work as it should, water was too hot and i had to rinse my kids and myself using a

family enjoyed having breakfast in the balcony

very friendly staff, bar opening times and prices and lovely cooked breakfast

were nightmare - literally (kids didn't mentioned anything) but myself sleepless nights, to soft not expensive mattress didn't

no water for a 24hr period during our stay which was quite frustrating as we couldn't shower the kids or ourselves after coming home from the sandy beach, in the morning it was still not fixed

as a family with kids, the bed number were accurate however, 4 adults were booked, and so with banked bed was a no

we had a great time and met some lovely people. the reception and bar service was exceptional!

great room and view and this time we used the gym

pool area great for the kids

outdoor pool for kids was great, total holiday vibes

although the outdoor pool was fantastic it was too warm and felt more like a hot tub - kids loved it but for adults it may be too warm and not refreshing on a hot summers day

can t wait to come back and ensure we have enough time to use the spa facilities

no room service due covid which is understandable we did feel that the complimentary items normally in

the bar was lovely as well as the staff

kids loved the swimming pool which was nice and warm and the availability of free table tennis

the pool was a big hit with the kids as was the games room

family’s with kids etc, shocking from the hotel

expected to have family room for kids and parents, unfortunately we can’t find , we tried to booking 2 rooms unfortunately

though i don’t think it would be possible a bath would have been great for kids as my daughter hatessss the shower she only had one the entire time we was there as she

kids were put in the room on a different floor and staff were not accommodating of this

1 minute walk which was perfect as having kids and lots of bags

the lounge could stay lit a bit later so you have somewhere to go after kids in bed

nice lounge, bar and lovely garden in which to relax and have a drink

very good stay. very helpful owner and nice garden for the kids to play in with trampoline.

free wi-fi, reasonable bar

family quad room is perfect for teen aged kids

very friendly hosts, early check in,superb location

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

owner couldn’t be more helpful and ev charging too

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger

lovely clean rooms. staff very friendly bar and lounge excellent

and warm and central to all areas kenny the manger was anazingand they had a great bar well stocked had a great night in there breakfast was amazing and they catered for

very quiet location and nice late check out

the bournemouth half marathon, cecil court is ideally situated for the finish, they also had a late check out available at an additional cost, but well worth

breakfast was great.

lady on reception very pleasant and as we arrived very early she gave us early check in

very nice hotel from the moment you walk through the doors ,pool and and sauna and steam room were what you would have expected from a 5 star hotel and the

it did the job to use as a base for a couple of days golf

my kids were so excited to have a bunkbed in the room

very friendly, helpful staff. clean and tidy room. lovely spa and pool. would definitely return.

great location ,facilities

the spa bath was amazing and amazing staff

they kindly gave me early check in and later check out as they were able to do so

very nice room with lovely spa bath. good location.

ideal location between the beach and the pool

we had the gold room with spa bath, super relaxing and great value for money

2nd stay and excellent facilities , food and gym and location

steep hills to enter the hotel, very hard to manage with kids and a stroller

the facilities, including the gym, were all great

very friendly and helpful staff, from reception, bar and restaurant

walking to the beach and back to hotel is a bit difficult with older person & kids

the decor is very dated, but my kids liked the pattern carpet and wallpaper

had the view of laundry cleaners, fan was broken and super loud all night, despite the fan being on i could barely

the best part of this hotel is that they have a really nice pool/spa area with a hot tub and sauna all heated to perfection

was playing up, they couldn't make it better the first night, with 2 kids not good

the food the staff the swimming pool.

not working properly shower door didn’t close wires hanging from the tv & hairdryer on to kids bed very dangerous bottom protection sheet to base of bed

the kids felt comfortable too

the shower was dirty and door hard to open, kids could quite easily get burned in there

at the reception was very nice , friendly he give us some information what we should visit with kids

the room my friends and their kids stayed in did not have a tv.

time of the pool could have been later, nothing like a late night swim which unfortunately we couldn’t do

the pool at the time were full of other kids who wanted to swim

breakfast was poor for the money!

bed and decorating and spa facilities and the gym

still new, excellent breakfast, gym also ok.

wifi great, free parking due to

a good night s sleep in a quiet room on the ground floor, close

the bar area is rather impersonal and boring with no one in it after 10pm, best avoid!

ailable from 12:30 pm to 9:00 pm)

— no fruits or vegetables, no plain boiled eggs, and not even the infamous pasta (which most kids prefer)

couple min walk to the beach, 10 min walk to the casino and lots of food restaurants and town centre about 5 mins walk away

late check out at 11

perfect location being close to the pier and town centre..lovely bar and restaurant area

bar area really nice

no room service available at midnight

the room was surprisingly spacious and incredibly comfortable, making it easy to relax after a long day

i like the fact that they put the kids bed and parents bed separate room and had a sofa and loved that room has 2 tv in both the side

room moved to not clean and looked out over heating vents and laundry bins

great value for money. room adequate although overlooking the laundry. breakfast lovely.

spa is the 'wow' feature of the hotel, with a variety of treatments available, a jacuzzi, indoor pool, sauna and

room service was also very good

while only to find out that all three of the bedrooms we have reserved had no extra beds for the kids to get some down time, only 1 of the room's had a decent sea view the other two had a very

wifi great

the location was brilliant. stones throw from everything. bar open late ud83dude04

no onsite spa and no late evening hot food available for room service.

you can book the spa for an hour for

lovely old fashioned interior, relaxing spa area, in heart of bournemouth

bar prices very reasonable and plenty of sofas and chairs to relax in

were not very attentive advertises 24hr room service, hot and cold food i didn t finish work until 11pm called for some dinner and was

location, staff, reception, food, bed, room service, dining areas & parking great!

liked how friendly the hotel was, and the staff, the pool and spa tub was nice touch

that it was close to the beach and had a swimming pool.

the lighting in the bedroom and the comfy beds :-) the free use of the pool and the friendly receptionist

on site parking pool and spa location and good value fo money.

great facilities including a pool and lounging area

we had planned to)

sauna was amazing and the gym was to my liking

the hotel was beautiful! best hotel we've stayed at the bar ladies was amazing!

no room service

charged 5 to use the pool and gym facilities in a hotel advertised as a spa hotel seems a little silly

the tv is also good so if you have children it is definitely suitable to stay there and the wifi is also very

there was a room service for every day

it was reasonable to stay there and they had an indian room service menu

bar facilities, even late at night were outstanding

very friendly staff. excellent room service. excellent location

the outdoor pool was fantastic, kids paddling pool could do with a clean though

lack of bedding for kids

the outdoor pool was fantastic, kids paddling pool could do with a clean though

cosy hotel with everything i could want. very friendly staff. nice with a heated pool.

the little bar on the ground floor is very cozy and is the perfect way to end the day

bar could have been a bit more stocked , having said that you could walk to the sister hotel up the

tea and coffee in our room and we were able to enjoy drinks at the bar and a game of pool on return from our night out

the lounge and bar were good to relax in, and we enjoyed playing pool, too

helpful nothing was too much trouble, the breakfast was excellent, certainly we will return, the bar was nice and comfortable, the gardens were lovely

lift was great for the second floor, bar great for a night cap

very quick room service

gentleman at the bar very friendly

parking: plenty of spaces (including 2 for ev charging) but for booking

friendly and helpful the hotel was clean and got a warm welcome throughout my stay at miramar room service was exceptional thank you ud83dude0a all staff ver much i will definitely stay at

hotel lovely clean rooms fantastic sea view the bar and restaurant was of a very high standard and the staff were

i ordered a meal from the bar which exceeded my expectations

ev charging too expensive - more than high speed superchargers (especially as it could only be paid

location and late check out if you are an ihg member.

i liked the very small gym

3 ev charging points with free charging for residents (ahead of the curve with respect to other

the room service staff, reception, and bar/restaurant staff were warm, polite and really went out of

was good had a wedding 10 mins taxi drive away, and quite a late check out time which was nice since we got back from the wedding at 2

great size pool and health club, table tennis, pool table, kids corner and colouring in

the kitchen in the apartment had everything youd need

smell from kitchen coming through to room on first floor...

get wifi in room

great location, late bar ,evening entertainment, nice staff, lovely restaurant and breakfast

pleasant bar and

better not so quiet, our bathroom blinds were broken also no entertainment and no service at the bar the main room was in darkness everytime we walked past it the lift needs to be more accessible

location plenty of parking nice staff

really but if you insist i suppose that the bar was closed when we came back from the theatre at 10

decor and furnishings. crisp clean white sheets nice touch with. wifi code in frame!!!

really pleased to be able to enjoy a late check out and grateful for the option to leave our bags on departure day

home fragrances in the room inviting lounge and bar area with free newspapers quiet, well lit dining comfortable bedroom, particularly the bed easy

the ground floor reception area, bar & restaurant very welcoming, as were the staff

stay, especially drinking a glass or two of wine out on the sun trap of a patio, by the swimming pool

it was dated but clean and had a pool and the bus stopped right outside

staff very friendly and offered us an early check in. free parking.

was excellent, free parking, and convenient ev charging were great

on suite not the best but adequate & bar was shut too early

wifi signal was not very strong

location. friendliness of staff. very comfortable bed. room spotless. great breakfast.

excellent room perfect room serviced daily excellent parking brilliant price exceptional ud83dudc4c

buffet style breakfast a treat, as much as you wanted, plenty to

room service was also excellent, room cleaned perfectly every day

room was spacious, comfortable and we could adjust the temperature to our preference

i didn t use the facilities such as the spa so cannot comment on that

spa was very dated , lots of sand in jacuzzi kids shouting throwing things not relaxing

excellent breakfast and my room was clean and comfortable. room service was excellent

the swimming pool, also had a kids paddling pool next to it, was great for my 2 year old

pool, nice hotel, friendly staff, couldnt fault the place for the price, amazing location

staff were super lovely and the pool was a big hit with the kids

gym equipment could have been better and in a purpose built room

some of the gym equipment didn t work

wifi wasn't that great, was barely able to connect to it from my room

heating heating full blast and not be able to turn off.no room service

ground floor it was much better,the only thing that lets hotel down is that there s no cleaner room service just when your departing think they should look into that

location friendly staff excellent bar food and very resonableand lovely front gardens

room service connected to the reception

available to order room service tv was too small to watch small variety of food for breakfast

we didn't get room service every day so had to buy some milk we had to have breakfast in the lounge because we

breakfast on last day of covid rules

as there were 3 families with home clothes inside the pool with their kids making noise, and non of them were in swim suit

no bar to dance with pretty

good for kids

balcony and the view. good breakfast

didn’t have the staff to run the bar in the evening & the receptionist had to almost beg someone to come over for an hour from the

liked the breakfast

bar overlooking the sea

the breakfast was very good and the staff very helpful

service and food was excellent beautiful setting lounge area very relaxing on an evening we had room service twice, very prompt and good

the sister hotel has a gym and indoor swimming pool but we just went to have a look rather than use the facilities

the gym is dated and needs some tlc

was a little misleading regarding its information of facilities ,as the gym was in the next hotel ,and the spa which we did want to use was 2 hotels down

it was noisy as the floorboards all creeked and the guy above sounded like he was in a gym!!

excellent location, breakfast and staff.

hotel is a little gem we had a beautiful large room all newly refurbished the breakfast was superb wish we could have stayed

breakfast was superb and the location amazing.

absolutely first class breakfast cant recommend highly enough

spotlessly clean super comfortable bed beautiful room amazing fresh breakfast location to beach and public transport on door step perfect perfect

breakfast was good too

again to cater for a wider audience perhaps a tv for sport in the bar area

the breakfast was fantastic and the evening meal at the pub was very high quality

ie had to go to bar to order more drinks during meal and not offered a dessert menu, so we didn't bother

showed us to our room and gave us additional info and allowed an hour late check out due to funeral bed lovely white sheets, pillows and towels everything else ok got

the wifi did not work in the room i was in and most of the tv channels did not work

nothing really, maybe a warmer pool and sauna!

room did not look as pictured online overpriced room service for the quality of the food parking was poorly

no room service after that time

the bar and reception area was nice, as was the outdoor pool

great reception, bar and restaurant areas with comfy chairs and space

i loved the comfy bed and the ambience of the bar and the breakfast areas

excellent breakfast, very clean room. and comfortable bed

no breakfast

friendly staff- lovely breakfast.

nice friendly staff in the bar & hotel reception

bar and restaurant needs some rejuvenation

very good bar and restaurant next-door ud83dudc4c

staff at checkin and in the bar very friendly

the bar & restaurant has closed down but that was a different company that pulled out when it

enough guests to open the restaurant so it was a limited bar menu only

also, my room was very basic, as there was no air conditioning, no fridge, no phone or room service

there was parking at the front of the hotel and a big park at the back but

said there was room service

good for us - an airport pick up

parked on the road as not enough spaces and other people were blocking others in requested early check in which was accepted :) bed was comfortable soap and body wash was available in shower

great location lovely staff early check in felt safe

the bar is well stocked and the food is generally to a good standard and doesn't hit the wallet too

big the bar area feels cosy

the food in the bar was good

early check in

evening drink in bar in a great atmsphere

the bar and restaurant downstairs were also very nicely finished

very comfy, decoration of rooms, bar and restaurant unique and quirky

only thing to mention was the step at end of the bar is not well marked

10.30 last orders in bar tue eve.

nicely designed hotel with comfortable rooms and a well thought out bar and restaurant

further, i was not aware of any noise issues from the bar on the ground floor

booking and they only received confirmation of a overnight stay for a couple - but we had 3 young kids and had requested a family room

so maybe check that out if you are planning to stay with young kids

only thing i can say is parking was hit and miss

room service while we were out for the day was an unexpected bonus

used the gym and pool as part of the package - very well equipped and a large hotel pool

comfortable,clean large room and large bathroom/shower.large tv. and pool/spa all good

kids loved the pool

but unfortunetly i was not allowed to have breakfast before my operation

there was no fridge in our room so we couldn’t store our kids milk :(

limited food options for kids and quality of the food we did order for my son was terrible.

you could step out of the spa straight onto the white sandy beach

treatment at merit spa exceeded

would have been helpful to have more than one non-tesla ev charger

had to leave before breakfast at 7am but were advised to have room service which we did

the waitress was appalling when she was asked questions, no movement on meals, especially for kids, they are as they come, food was very adequate

were helpful and allowed us early check in

hotel delivered what i was expecting, the room was spacious warm and clean the bar staff were very helpful i didn't eat in the restaurant but i did see the food being served and

first night i had a meal in the bar and i could not cut into the steak and kidney pie so i left it and had to buy a second meal

spacious rooms and the staff were great, the breakfast was delicious and we tried a lot of the bar menu which was also delicious and great deals

i spend two nights there and when i popped out with my kids we came back to a clean room

ev charger has been removed

all the staff were professional and friendly from check in to the bar and breakfast teams

the ev charger did its job after call to help

as much as there was no 'kiddies' options so therefore only adult portions which was too much for kids therefore a waste of money as they did not eat all of it - too much

breakfast was ample for us, cereal, toast and tea or coffee, we also had full use of a kitchen where we could cook a meal if we wanted to

wifi was great

excellent parking facilities here too which can be difficult in poole

oh and there's free parking

the wifi worked well, the bathroom clean, with a large shower bath and we had the use of a communal

gave us a late check out which was brilliant too

clean, comfortable accommodation with a great location and nice bar area. staff were attentive

clean and fresh rooms and bar and eating areas

location. ev charger. good size car park. nearby river walk.

bar area clean

great breakfast selection! cosy bar area with open fires

friendly staff, we arrived in the bar and were greeted by a happy friendly member of staff, her colleagues took us through to the

staff were great from check in to bar service to breakfast, they were all brilliant

was comfortable and large, bathroom was great, food in the bar was excellent and the staff were fantastic

no one on reception, had to find staff at the bar and wait to be seen

too keen on the choice of music at breakfast time, it was a bit loud and intrusive

friendly, you'll get a warm welcome at reception and fabulous service from the waiting staff and bar staff

a small car park provides secure parking

breakfast was amazing so much choice and very tasty clare on reception was so lovely and her

was quite a wait at the bar to order drinks, the staff levels perhaps a little short as they tried to serve food on two

parking was a little difficult at times.

beautiful spa and hotel and really helpful staff .. we had a lovely stay

i want to thank everyone, including the restaurant staff, bar staff, and the chef

more parking, we had to wait a while for a space to become free.

ough it does have a swim jet) and no gym

had my own parking space reserved daily which made travelling in and around christchurch easier knowing that i

parking, bar service and restaurant. good atmosphere. central location.

we were informed that this was not available even though there was a supposed to be room service availability

free secure parking amazing

t best

stay, really friendly & attentive staff, really chilled atmosphere and a beer garden with a large kids play area, i’d definitely recommend staying here

the bar gets busy in the evenings towards end of week the table service at dinner seemed to go astray

closing times of the bar

we had a drink is the bar which had a great atmosphere, plenty of seating in bar also in the front of hotel & a beautiful

kid's bed at family room are suit for kids (less comfortable for adult),