stayed longer would have liked the room with a kitchenette, instead of just the mini fridge

we arrived to find a second floor open-air-atrium with plants, a breakfast eating area, kitchen, two guest rooms off the atrium and a sliding doors to a balcony, spiral stairs to the roof

own private beach with kayaks, glass bottom boat, bicycles and community full kitchen as well as outside gas grill for all guests to use

there were plenty of offerings (kayaks, bikes, outdoor kitchen) which enhanced our feeling of being at home on the ocean

apartment has a nice open floor plan, but the toilet, shower, and sink are cramped and the kitchen is small, very basic, and awkwardly laid out

heated pool. pool was too cold enjoy

also there weren’t many steps, the kitchen had all the utensils, pots and pans, dishes and coffee pot

nice, clean pool

were with a group of 6 and wish the kitchen was a little larger

kitchen well appointed

our room was big with a lovely view of the marina and pool

gym used to have a much bigger selection of equipment- all that’s left is 2 treadmills, a

pool service could have extended hours.

overall good value for the money, but if i would go there again with kids, i would look for more kids friendly resorts with pools for smaller kids and some kind of

the yellowfin restaurant and the bar are open air and delightful

hotel was great , the food was delicious, very nice pool and quiet if you really want to rest

lovely pool and additional facilities such as the gym

bed, spacious bathroom, late check out, very friendly staff, nice pool and back patio by the marina

the bar outside also serves food but we didn’t try it

prompt/timely transfers to downtown made the location perfect for those that do not wish to bar hop all day and night

it was on the water next to a bar and restaurant

location, the gentle movement of the boat and having the small kitchen

really convenient with restaurant and bar on location

the room was better than i expected, well maintained, full kitchen, ac, and a little porch

would definitely recommend having a car to be able to get everywhere easy or a golf cart

outdoor area is great for kids

loved the pool, pier and beach access.

the pool area was exception. the other guests were very friendly and we made many new friends.

loved the pool and beach area

the kitchen was fully stocked, the views were beautiful and we really enjoyed the pool area and daily

we loved the full kitchen, dining are and comfortable sofa

wish there were more kitchen utensils or better ones along with like salt and pepper available.

it was huge - 3 big bedrooms, 3 bathrooms , large communal areas , fully equipped kitchen and a balcony overlooking the pool

the pool was great with live music on some days as well as a tiki bar and chair side service

so bad had a bad neck wifi abysmal no on-site facility for laundry or ice overe priced parking but by far the cost of drinks shameful i understand you have to

great location and staff, nice pool area.

also my kids enjoyed your pool

the courtesy of letting us early check in because we are

gym

gym is too small, but the pool is huuuge)

the breakfast is pretty bad and the gym has a bit of a plastic smell.

pool was not heated, a big disappointment for the kids :( and it was quite a shock for us, coming from europe, to see all the single-use plastic

also, there was complimentary popcorn in the lobby so the kids could enjoy a snack while waiting for a room

they stopped our keys like 2 hours before checkout and i wanted to do laundry

even make virgin pina coladas for the kids

we liked most that it was dog friendly, and the pet fee was reasonable.

the kids were obsessed with the pool and the gumbo limbo bar and grill had great

told desk at check out surprise $75 pet

beach front location with shuttle to old town

cleanliness, location, shuttle availabiility

easy parking, clean large rooms, food and bar on site, beautiful pool area and games for kids.

i loved the pool with sand, bar and roosters and the fitness gym overlooking the pool area.

the shuttle to downtown was a great

shuttle service was great, pool bar was awesome as well as the pool

at this facility was awesome the food at the bar out by the pool was great

it was clean , the room spacious and the gym was adequate .

the lovely pool and bar right there so you don’t have to go far to have a good time

kids love spending time at the pool while we could enjoy tiki bar

nice place, location, pool and view

quiet location, clean room, free parking, hot breakfast and coffee, best bartender!

it was great that he had a two bedroom two bath suite, which was great in the kids having their own space

pool and spa were nice with ample seating

spacious,pool was great, drinks were a bit pricey, kids virgin drinks pricey.

place - don’t accept hyatt membership perks (we wanted late check out till 2pm but we didn’t get it)

should not allow kids under 16 in hot tub. should not allow floats in hot tub

but they have shuttle service all day going back and forth, so not being downtown is not a problem

room was horrible, the floor was buckling and coming apart, the laundry was next to our room and the sound of the laundry carts all day long was supper loud and

the bar also great

so unique & beautifully decorated! the pool was incredible!

airport shuttle should be more based on flight times

the pool gave you access to the bar if you needed a drink

golf cart and scooter rentals on site

golf carts are the thing in key west and there was no place to plug in the golf cart at the resort

had the microwave in his room which is very basic requirement if you specially traveling with kids

staff did not speak much english and my spanish is minimal, but when i needed another yellow pool towel and looked up a spanish translation to write and show them a note, they loved it

couldn't get hot water at the sink in the kitchen

lovely pool and good range of facilities in the gym

great facilities: pool, beach, tiki bar for lunch and drinks

great attention,nice pool, beautifull room with everything what i need, very good staff

convenient, clean, nice pool

daily made service upon request, comfort of room, gym.

charging for complimentary wifi and sunscreen

breakfast and location were perfect as were all the employees we encountered

definately worth it to rent a golf cart or scooter through the hotel to use for your stay to use around the island

who need pool music that early

the service was terrific at both pool side bars and the ladies at the front desk were great!

room service knocking on our door at 8:45am asking at what time we would be leaving.

also, the pool water was very dirty and desperately needs to be cleaned

they actually tasted better than the bar margaritas

the location, the rooms, the pool, the bar and restaurant, everything was so great

breakfast is nice. location nice. good pool for kids.

guest laundry washing machines could use to be cleaned.

lots of noise from people and kids at night and early in mornings, there was a lot of banging , loud talk and real loud noises

the breakfast spread was unbelievable

kids liked pool. breakfast is included

all! clean and organized the pool warm and the hotel spotless. there is a water/ice station

the grounds, pool, tiki bar and the food from the little bistro all amazing

i was surprised at how many families and kids there were but everyone was well behaved and in bed at a decent hour

rooms was very clean as well and the gym was ok but a bit small..

beautiful pool and helpful staff

we rented a golf cart for the weekend, so everything we did was within 10 min

the pool was crystal clear, but a little bit chilly

liked the convenience of having a kitchenette and laundry facilities

and having to park our golf cart in a cars parking spot took away a spot for other guests

our family of 6 had enough room, the kitchenette was welcome, & the pool was wonderful

i like the location of the hotel. me and the kids enjoyed the pool..

wonderful breakfast included, bicycles available for a great price, warm heated pool, close to the action yet

nice and quiet, away from the craziness of duval, but a 5 minute golf cart

in the room and the pool area

there were a few other kids there for our son to play with at the pool so we spent a lot of our time sitting poolside with

the grounds were always clean and the pools well-maintained

pool had plenty of room, so even when it was busy, it felt spacious

no menu in the room for room service

i love that there was an adult pool for 18 and over, and a family pool for the little kids

it's great that the pools are separated for kids and adults but they are not clean, at least not to the level that you would expect from a

the pool was nice and

no coffee maker in the room. pool could be warmer.

customer service - from the front desk ( thank you sky) to the pool, was exceptional

only negative was that the pool area needs to be upgraded and cleaned more often

quiet location, nice clean serene pool area

tiki bar should have light finger foods

pool was the perfect temp too

it was quiet, the pool and spa were great

location was alright not great but with a rented golf cart one could get around easily

enjoyed the fact that it seems to be a hotel more for adults, no kids running around

nice pool, ok grab and go breakfast. staff was great on every way

we requested an early check in and they were able to accommodate us on that

location, comfort, pool, breakfast

location, comfort, pool, breakfast

breakfast was amazing, omelet was super fresh! they actually make it just for you! super fresh!

laundry facilities handy.bed comfy.very pretty trees and gardens.everything very clean

friendly staff, great location, walking distance to duval street, two beautiful pools, very good breakfast

it was very clean and comfortable. the pillows were amazing! the pool was perfect.

the corner bakery was a wonderful place for breakfast and the walk to duval st was short and pleasant

great pool area, and the breakfast was a plus! all staff very helpful, and friendly.

staff

jamaican bar guy outside the restaurant was the only one that wasn't so nice when spoken to

sofa was just a single sofa, then they put an extra standard single bed inside the room for my kids, but you can t accommodate 2 kids in a single bed, so i had to sleep there and put my childs

i have been going for 10 years and the beach and pool are great

wanted to order food but was advised there was no room service

the bar is amazing

awesome location, great breakfast and friendly staff

intimate atmosphere. pool bar. clean rooms.

enjoyed the pool all day after i checked out

was advised as adults only, but there definitely were kids there.

crowded with lots of kids in late afternoon

the pool was a great bonus in the courtyard, plus the bar and the bartender was so sweet

wrlcome drinks at the bar nxt door was a water on ice no matter what you order.

traveling with little kids can be

kitchen is amazing with everything that you could possibly want or need

great location very accommodating staff free laundry nice pools with towels available on site bar

didn't have time to swim in the pool- too busy exploring

breakfast was mostly just coffee/tea, bagels and muffins

the on site free laundry facilities were another added perk

they have free laundry facilities

breakfast was lovely

breakfast is great and the place so cute

it was perfectly located. bella is obviously a treasure to this bed & breakfast!

the breakfast was exceptionell

there was no hot breakfast but the fruit and banana bread was

location, comfortable,price, heated pool

our key card and tv remote was very finicky. wifi just okay

i did not try their breakfast or the pool

laundry machines on site

neat poll was too cold thoughthat was the only thing i did not like i m glad that you had a laundry for us to use we were there for days plenty of clothes thank you very

could not get the sauna by the pool to work. nothing else was a problem.

onsite laundry facilities, beautiful gardens and pool

we had 2 bedrooms with kitchen and a large terrace facing william st

wish the pool got more sun

beautiful grounds in the property. great pool, laundry available with kitchens.

breakfast was very basic and there was only a vending machine for drinks, but as your so central

location, clean property, nice relaxing pool area, good breakfast items daily, evening turn down service with water and chocolates was a nice touch

kids like pool.

beautiful property and pool area and very clean room with fridge.

great location, nice swimming pool, the staff was really kind!

shaved in kitchen sink

the choice of pools, and the adults only was a huge plus

having it adults only makes it even better

i really loved the two pools - one salt water and a larger non-salt water pool

the staff was very nice. breakfast was great. b&b feels all the way.

t like was that they lied about having continental breakfast

breakfast, better than continental, not full blown, cereals, make your own waffles, fresh fruits,

only negative was our room was right next to the pool

even had a pool and jacuzzi

excellent hot tub and pool

no loud kids screaming :)

friendly front desk guy, breakfast basket were great, nice variety

our kids (and ourselves as well) had great fun in the pool surrounded by palms and vibrant nature

room, awesome bed, nice roomy bathroom, two top quality tvs, nice breakfast brought to the room each morning

nice breakfast and afternoon tea which was included

loved the pool , happy hour and the breakfast

the pool was beautiful and the breakfast area was peaceful

the happy hour by the pool is a lovely start to the evening and breakfast offers a nice buffet selection

maybe some better music in pool/breakfast area? but that is it

loved the pool , happy hour and the breakfast

breakfast everyday was amazing just so much to choose from and e flessibile coffee

the pool was the perfect size for the number of guests

i asked for a decaf coffee 10 minutes after breakfast ended

breakfast was well done

the pool is also beautiful and relaxing

the room was spacious and the full kitchen was very helpful for a long stay

good long walk from street room to pool or bar or washroom for laundry

we did some laundry by the main office

kids said the pool stank of alcohol

the pool area and tiki bar are great with a beautiful view of the sunset

wonderful atmosphere super friendly staff. awesome wine bar and beautiful grounds

breakfast was great, property was great. wish we could have stayed longer!

nice wine bar for a cocktail poolside

will be immersed into a lush luxury victorian style home surrounded by nature, birds and two warm pools to enjoy evening starry skies

breakfast was good, staff were good quality and full of advice.

no pool

loved the pool/ jacuzzi right outside our room

hotel offers parking, bikes for renting, breakfast, towels for the beach, ice machine, patio, and luggage storage

hot-tub sized pool

breakfast was a little unimpressive and stale.

enjoyed the breakfast every morning and the staff was very friendly and accommodating

pool was nice and warm for the “cold” weather

so close to everything. very clean. loved the breakfast.

also the breakfast was also a great

we only stayed for 1 night, but staff is amazing, breakfast was good

the breakfast menu was well rounded, and offered a nice assortment of hot and cold options

breakfast could be done much better and easier. buffet style would be ideal.

loved the pool right by our room,the peaceful grounds ,free toiletries, free breakfast with healthy choices

) and main estate house connected with brick paths plus four or five small swimming pools nestled in a quiet, beautiful, lush, tropical landscape

was in a 2bedroom bungalow with 4 adults

had a wonderful room overlooking the pool and out to the sea

he served us breakfast daily and went

all staff

hotel guests can use the pool

not eat breakfast at the hotel

thing that was hard for my family was the seats in continental breakfast we're very tall for my kids

breakfast was good

in addition, we enjoy using the pool and hot tub at our leisure

location lupa awesome and knowledgeable welcomed us when we came in honored early check in and out with no problem very accommodating

breakfast was very lacking. no eggs, only small bagels, toast, pb&j, yogurt, fruit.

breakfast was excellent

the pool area was comfortable and well taken care of

it is clean, the staff is great, the free breakfasts are fantastic, and the location is perfect

small pool and they serve a simple breakfast

intimate properly with pool

the pool was larger, i had kids and the pool was small and adults couldn't enjoy their conversations with kids wanting to play

as much as i paid to stay for 5 nights, i should not have to pay extra for water, gym facilities that i don’t use, & whatever else that fee is for

absolutely zero amenities pool no bueno, gym na, recreation deck na

the gym only had four pieces of cardio equipment. there were no weights.

gym

staff is fabulous, rooms are luxurious but not pretentious, pool area feels like the hollywood glamour era

rene), coffee each morning; great location; i jogged every morning thru the

bar very nice with friendly bartenders & live music most nights, nice quite pool, lovely room

bar very nice with friendly bartenders & live music most nights, nice quite pool, lovely room

the staff are lovely, the breakfast is perfect to fuel up for the day, and the location is ideal

adults only was nice

adults only so that was awesome

oh, and a nice free breakfast as well

when traveling with adults, it is especially nice not to be encumbered by other people’s children

we had actually booked a place with a kitchen because of the length of our stay, when that blew up,we went right to pier house for a room

pool for the kids and good sized room

very comfortable and a free electric golf cart shuttle that worked out great.

gym needs refurb

was spotless and the staff is amazing, everyone from the servers, pool staff and bar tenders- just wonderful

we didn t eat at the restaurant, but our room service breakfast one morning was delicious

wifi, birds on balcony

room service plate left outside our room for 3 days! cruise ships parked in front of the hotel.

the staff is fantastic, rooms are spacious, and lots of pool space as well

pool was being worked on.