the pool area was really nice and the pool was nice and warm

spa and pool are dirty.

wifi was awful

complete with dishes/ cutlery/pots & pans etc; a washer and dryer on site; lots of free parking and friendly staff

spa was inoperative and saunas were separate for men and women

pool for the kids and bar for the adults ud83dude0a

spa robe it should be free to use, not $20 for rent

i really liked the main lobby area because it was a nice place to hang out, games for the kids, and spacious to accommodate many people

the pool was ver dirty

husband and i loved the spa bath in our bedroom

the location, cleaning, breakfast.

complementary ev charger is a big bonus for us, though not advertised

breakfast pool exercise room

breakfast could be a little better if they offer fried eggs or more fruit varieties.

breakfast pool exercise room

alot of noise after 10 pm when we are up to sleep with the kids

it was clean, good choice for family with kids

the whisky bar serves great drinks

the kids loved the indoor pool and the lovely clean lake and beach

food and bar area were wonderful

missing some items in the kitchen like pans, condiments and paper towels

the room was extraordinary, perfect for traveling with your kids

the room was great for our two kids and us

we took our kids out skiing in the morning and head back to our suite for lunch

perfect for family with small kids

the only thing i did like was the pool and spa outside and the location of the hotel.

also my kids weren't able to use the pool always closed

had a fireplace, balcony and full kitchen

kitchen facilities hot tub bathroom was great condition comfortable bed and sofa bed fireplace was

very clean, great hot tubs and pool, wonderful location.

kids typically on holidays complain after day 2 being home sick

it was great to have a mini kitchenette in the room

loved having our kitchen and loft

breakfast was takeout only due to covid restriction but there were several options to choose from,

we often heard kids kids yelling from other floors as well

location,room.parking,kitchenette etc

small gym

also there is a small gym onsite

the bed was comfortable and the kitchenette had everything we needed

location right by the gondola, swimming pool and mini golf and very close to the activity zone at the top of the village

thé ski in and out thé breakfast thé gym and spa

i wish their gym had some free weights.

kids running and jumping all night then all morning as of 6am on the floor on top of us

hot tub is small, no changing room in gym area

the gym has limited equipment

spa /hot tub needs painting and outside area needs some upkeep

located inside the village, clean, great value. breakfast is included, parking available.

free tubing was a nice plus for kids

staff very friendly nice spa very close from the action

gym could do with a makeover

the jacuzzi in the room, the chimney, the fully equipped kitchen

expensive but great facilities, well stocked kitchen, parking close to the door… was great!

tre amenities such as game room and theatre for the kids

good appliances, kitchen ware

since the pool was heated it made it very comfortable for the kids to go in and swim since the weather was a bit chilly for this time of year

service prices, 5$ delivery + 15% service + taxes breakfast too expensive spa closed from monday to

amazing location (steps from the pedestrian village) and the heated pool and large hot tub were amazing (and very private (+) the pool (while a bit small) was quite nice--clean and well supplied with chairs and towels (-)choices was a bit annoying: pool, loby = fine -jacuzzi should be more quiet - floors and elivators can be (+) the swimming pool was an added fun place for our kids, the life guard was nice person (+)at this hotel - everything is great, from the amazing staff, to the great location, very relaxing pool, and very clean and well maintained rooms (+)we loved the spa and outdoor pool ! excellent customer service and very clean room ud83dude42 (+)everything was spectacular, staff, rooms, amenities, food and pool (+) visited the pool and hot tub which was also very (+)the outdoor heated pool, hot tub, sauna, spa and hospitality was fantastic (+)everything about the hotel: location, pool, bed, cleanliness, facilities, staff

was very helpful, valet parking was quick, room service was excellent

room service prices, 5$ delivery + 15% service + taxes breakfast too expensive spa closed from

the breakfast selections alternated every morning which helped ensure our kids didn't get bored during our 5 day vacation

ontreal, houston, new iberia ) no hot drink options for kids at breakfast especially in winter

shuttle to casino included

we will come back here with our kids next time

the breakfast selections alternated every morning which helped ensure our kids didn't get bored during our 5 day vacation

food at quintesence restaurant, room, shuttle service, very cozy

the spa was open for massages and they were wonderful

the privacy and amenities, the spa, the infinity pool, the bath in the room.

the pool and the lake were wonderful

endless pool and hot tub are a dream

tual gym) could be larger and have more treadmills and machines but was ok

would have been nice to have breakfast included

beautiful pool

r free) and you ll get free wifi at all fairmont

location fantastic and great for kids and new skiers

spa closed to early.

spa steam room enjoy suite lake views breakfast extra can be better if included like before…

having spa system

pool and hot rubs were clean and relaxing

view of the lake, beautiful pool, yummy basket breakfast (extra $), and jacuzzi tub.

i didn't get to use the pool, but it was good to have the option

filtration,clorine,pool so old and 4 layers of paint,open concrete sores in and around

of a pool, pictures of a pool, a very hot end of june stay, we anticipated a nice moment in the water

in room,bed had dips in it,tiles in shower need regrouting,musty smell in room,dirty pool

parking outside the door of the unit