wifi was not good. there were no extra towels for the pool.

great breakfast

the continental breakfast was spot on, and the folks who ran it were perfect

plenty of breakfast available and great variety. nice and comfy bed!

value, breakfast, and location.

covid-19 hindered the breakfast experience.

the pool and hot tub closed at 10 pm. it should stay open until 11 pm.

good location, outdoor pool was nice

i had some issues with not being notified the pool was not working but they went out of their way to make my experience exceptional

best breakfast i've ever had at a hotel

the site of the dirty pool

pool has a tile broke that could easily cause a major cut to someone it should be closed until

i wish the pool and hot tub had been open

the breakfast was great, the outdoor pool has a spa, the employees were kind.

disclosed on the web site probably won’t stay again because of that but excellent hotel bed and breakfast

hot tub was cooler than the pool

the breakfast was delicious and very clean.

we did not have breakfast there opting to meet friends out for breakfast

good location, nice facilities, very clean, nice personnel, good breakfast, good indoor pool

good location, nice facilities, very clean, nice personnel, good breakfast, good indoor pool

great room, clean, great staff and good laundry facilities.

we stay there the family room is awesome it has 3 beds ,fridge,mini stove,& things used in a kitchen is stored in cabinets for use

breakfast was good

the breakfast was basic, but more than adequate - and the breakfast area

rooms were great! staff was very friendly. nice breakfast.

breakfast was great with a large selection

pool and hot tub were outstanding

location was perfect, right off highway. full breakfast was great with our 4 kids

communication signs were missing letters so they have been sharpied in to “fix” loud room ac kids were more comfortable sleeping on floor than pull out

no bacon for breakfast

the minnie kitchen

ending breakfast at 9 seems a little early to me. maybe 10:00 7 days a week instead.

comfortable bed, clean rooms, great hospitality, easy access, hot breakfast, pool, gym, free parking, free internet, and close to several places to shop, and eat

property had bed bugs . and put me and my kids to leave the premises

pool

pool was closed. cooked breakfast wasn’t very flavorful and pastry’s were dry.ok, clean

parking, rough lot

parking lot full of holes

parking lot is a bit tight and breakfast was basically coffee, cereal and a waffle from what i saw

breakfast selections the parking lot needs redone badly!!! needs a pool

parking was an issue i had to walk some distance to my room.

it’s always clean great breakfast and very friendly staff all the way around

however, i was very happy that they had a laundry area for customer use

the pool was open water clear, weather accommodating

friendly clerk clean room great breakfast

they also have laundry and gym area, but didn't visit them either

very clean and friendly staff great breakfast

the gym was nice and the water bottle fill ups were an added bonus. breakfast was also great!

breakfast was good

breakfast was great, but i wish they would change the egg choice

the gym was nice and the water bottle fill ups were an added bonus. breakfast was also great!

check out time was extra helpful, great location, great breakfast

clean and beautiful. breakfast was very good.

breakfast was great!

excellent for everything, including breakfast, beds and bathroom.

breakfast was great

indoor pool, rooms were spacious and convenient to have a kitchen and sofa bed included

breakfast is delicious

limited pool space, no hot tub

was in okay location not to far of drive to downtown or casinos but nothing close by to walk

i liked having a kitchenett with a full size fridge and freezer

breakfast on site. friendly staff. tea and cookies. pool.

spa was paved over in pool area.

not easy to eat breakfast in the deep sofas especially for kids.

about 5 minutes, but i am very short fused about constant annoying noises, it did not bother my kids

24 hour coffee the breakfast n the bed was very comfortable

pool was nice

overall the facility was great with one exception the pool was cold.

late check out

jacuzzi wasn’t available and swimming pool was dirty.

like the front desk staff the room the fireplace the pool and gym the free parking the bed very comfortable great view

love the facility and the indoor pool

great breakfast , staff was very helpful

very small indoor pool and jacuzzi - very strong chlorine smell

the breakfast is good

the pool was open & nice to swim in

the room even had a kitchen, complete with a big fridge, microwave and two burner stove top

maybe ask the host if they would like to cook and will need the utensils, the kitchen was empty of any tools at my arrival ,under the assumption i will not cook (i did breakfast

onsight laundry is a little expensive but always available

- the rooms have small kitchens, with some dishes/cookware available, there's on=site laundry, close parking, and it's quiet

a snack machine and laundry room next to the lobby

street from grocery and restaurants, quiet, full kitchen with utensils included, morning to go breakfast provided and newly remodeled hotel rooms and friendly

the laundry room was handy

hallways are littered with sheets and garbage and the second floor by the laundry smells like something has died and decomposed

the street from grocery and restaurants, quiet, full kitchen with utensils included, morning to go breakfast provided and newly remodeled hotel rooms

my kids were very full until lunch time

the gym was awesome?

clean and gym

gym was the favorite 24 hrs and the restaurant also good

location was great and staff was wonderful and they had laundry facilities

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra

shuttle ride is 2 minutes with lights

is ideal for the airport and the free airport shuttle was very much appreciated

was no drinking water or anything in the minibar

my favorite hotel in reno... love the full breakfast... healthy options.

great location, nice gym, solid breakfast, luxurious room, quick shuttle to airport

be sure you reserve the morning shuttle to the airport in advance

in the evening, after dinner, we ordered drinks at the bar & sat outside

it has a bar onsite, but we did not use it

clean, close to airport, great food and alcohol options, and offers free airport shuttle.

free ev charging. new modern hotel

friendly staff, close to airport and shuttles to reno

not get the shuttle to pick us up because front desk was so busy

booked this hotel because i didn’t want to pay for casino resort fees that seem so popular nowadays

pool was closed so my kids were

there was a coffee bar provided in the hotel restaurant but the wait was very long and regular coffee expensive

location, staff, parking, common area/lawn games, laundry facilities, quiet

pet fee is exorbitant

the rooms were clean and modern and i liked the fitness center.

we were on the first floor, so you can park right by the door to the room

getting woke up by telephone alarm at 4 am. front desk no-good answer. casino nearby-no

loved the decor, the kitchenette, fully stocked dishes, which we used

the suites were perfect for our large family: comfy beds, enough space to sleep 6 in each suite, kitchenette was convenient to have on hand

they followed all of social distancing guidelines and even offered bagged breakfast in the morning

very nice kitchen and bath in a huge room

the pool and gym were clean and in good working order

elevator needs maintenance, kitchen chair seats sunk when you sat, wood piece on the lower right side of bathroom sink had

it had a small kitchen equipped with dishes and everything we need to cook in the room

more smaller pot/pan options in kitchen cupboard

love having a little kitchen and full fridge and microwave.

full apartment with kitchen

no laundry. facilities

- pet fee included in prebooked price

i was charged a pet fee for my service dog

lot of parking for drivers on the street but in the facility will be hard to park

was no laundry room the only vending machine i could find there was stocked with good drinks but neither

breakfast & laundry available

bed was excellent and the breakfast was great.

breakfast was a normal hotel breakfast

dryer needs fixing in laundry room.

it has enough equipment in gym room

the spa bath was clean and room very spacious

was extremely clean and breakfast was amazing

we couldn't spend more time and enjoy the facilities like the pool and fitness center also wish we could have stayed and had breakfast but we had to fly out

room was clean, modern, friendly service, and great amenities like a free hot breakfast (which was an amazing one) and indoor pool

super comfortable beds, decent pool/hot tub, nice breakfast, good location for airport and downtown

pool and 5d games

free airport shuttle, even at 5 in the morning. easy check in and check out.

liked that that offer a free airport shuttle, secure elevator access, and pool bar

my kids and i had an amazing time so much to do to keep busy and having fun

my god they have one of those beautiful bars on the planet it's done with all this magnificent crystal that just to go there and touch the

the gym was very nice and the roof top pool and spa were a real highlight

excellent pool, very friendly and helpful staff. super clean. amazing breakfast!

the breakfast was limited when it comes to choices

i live locally and worked in one of the casino hotels for years, and i would happily recommend this over it

nice outdoor rooftop pool with chill vibes

gym is not clean, no disinfectant wipes

i liked about my stay the best was being able to request a late check out time for a small fee

beds are comfortable. staff is nice. late check out times are nice.

the staff at the bar fought with each other almost to a point of a fist fight, so unprofessional

had to walk 2 blocks with my kids to pay for something to eat

convenience of doing laundry when we want

washing machine in the laundry room made our clothes stink really bad

and you can even do laundry

clean and didn’t charge a pet fee

the staff ,pool,laundry room

pool, gym, hot tub

great location without all the bad things associated with casino hotels

only thing is the homeless people by the river did not make me feel safe by the pool because of my girls

the bar was closed but we had our own wine and we sat and drank in the lobby, which was often quiet,

i think the staff behind the food bar could have used help.

when we arrive we are told to check in at the bar

great restaurant and bar downstairs

great bar on the first level

enormous shower; great wifi; the bar is fantastic too

the bar and staff were nice. the room was and bed were clean and comfortable.

there s also a small guest laundry which was useful

pet fee was ridiculous ava then to pay tax on top of that added insult to injury

we ordered dinner and breakfast via room service and the food was fantastic

no place for kids to sleep, pet fee was like getting the pet there own room 75

clean, modern and not in a smoke filled, crowded casino. nice bar and restaurant.

the gym is quite sub-par

a truck and i could not park it becouse they closed the parking lot

free wifi isn't free, you pay a resort fee, part of which pays for the wifi.

loved how my room was easy access straight down to the casino, and that all people working the tables were very

staff was super friendly loved the bars at the casino

the room was nicely cleaned, pool was amazing

is great, within walking distance to good places to eat, see(american river and walk), and casinos if that’s your thing but far enough away to be peaceful, quiet and with good city, river

great location that's walking distance to restaurant and casinos

the great pool!!

everything is - the pool, the lounge/bar, a dining room with plenty of tables, the pool table, gym, ant the sun deck

in the casinos and restaurants pool and hot tub was always way to full if noisy kids

two devices get free wifi access

no free wifi and they were unable to give us th e information about the hotel as i just kept getting

i liked that it didn't smell smoky and i liked the beautiful decor and free indoor parking.

the rum bar was not open on a tuesday

also that we could gamble and the kids had time to play too so we each had a little time for each

kids running in the hall, late at nigh

most restuarants were closed on monday and tuesday. room service didn't clean rooms daily.

efficient front desk staff, reasonable price, good wifi, fast elevator, easy parking in the free ramp across the street

room service made sure the room was cleaned and fully stocked with towels and coffee

didn’t know they had breakfast lol

breakfast

the continental breakfast was weak

unfortunately didn't get breakfast i went down to late ud83dude0a but the room was clean the bed was

no breakfast offered

the location is ideal and is located at the start of all the casino's on the main street

location to casinos and river.

the location was amazing. close to downtown and the casinos.as well as the breakfast.

convenient location to casinos and comfy room, wifi was good and tv cable channels good

women at the front desk were talkative and very helpful in pointing out some casinos and a mexican restaurant within walking distance even though it was pretty late when i

some of the rooms include a mini bar with a 3/4 size refrigerator freezer, bar sink, microwave area

having to walk through casino with luggage to get to the elevator to go to hotel tower.

good pool, new gym, plenty of parking

gym had all the equipment you could need, always clean, neat and fully operational

room service from mels

bag breakfast comprised of apple, muffin, nutri bar and water

we only received 1 bar of soap to use for the sink and shower

large, clean, comfy rooms. good breakfast, and an available tesla charger

staff is polite and helpful, there is an ev charging station (one clippercreeek and one tesla), the room was large and the hotel is very

liked the indoor pool n spa with a nice fireplace n bbq grill outside plus breakfast us great from 6 to 10 am