member of staff allowed me to use their kitchen to reheat the fast food i bought

very clean - bathroom or bedroom, shared kitchen is a mess

they were helpful with early check in as we were going to an event, parking was easy and safe, they carried my bags to my

cutlery, plates, glasses or pots)

to train station, excellent kitchen facilities, complimentary tea and coffee, very comfortable beds, very friendly reception

and comfortable very comfortable bed fast wifi jasmine was a friendly and hospitable host could park directly

car parking and breakfast was a real bonus

handmade breakfast was delicious

the freshly cooked breakfast was as to be expected, and there was a range of items to choose from

parking on the drive was a bonus

beautiful room, had smart tv, wifi, kettle, cups, tea and coffee, chair, comfy bed

plus we were given a room with a mini kitchen which was fantastic

to victoria for the lgw express or into central or west london slso 20 mins uber from bush hill golf club so convenient if attending any events there

nice peaceful gym room

new modern hotel. nice room, excellent amenities, bar and food

rooms with kitchen yes very good

private nathroom, wifi, heating, tea and coffee making facilities all included

wifi was not reliable: could not pick it up on my laptop enough to use it while i was there but it

the bar at the hotel is great

free wifi works on first floor although only advertised that it works in

like the 'ambience' of the bar area and also the friendly staff

the rooms were equipped with clean bathroom, nice bed, fridge, wifi, tv and cereal/tea/coffee/milk/juice, but also a little kitchen if you actually wanted to cook

kitchen down the hallway with microwave toaster cooker washing machine

that a bar was right beside it

had a lively bar downstairs the room was newly done, modern and nice interior

the bar lady who checked me in was lovely and very helpful

free use of the downstairs laundry if required

also we asked for a late check out as our flight home was later that evening and they were amazing about it and gave

breakfast was good

the breakfast was excellent and really do enjoy it.

in addition, the breakfast provided was yummy too

breakfast was included but we did not take advantage, the location was ideal for our event at

wifi

mc donalds opposite & a lovely little cafe doo bar for breakfast in the morning near the tube

liked the fact the bar is downstairs the rooms are clean and tidy

the next day we inquired about late check out speaking with a man called kulan

close location to emirates stadium. room spacious and clean. bar staff very friendly and helpful

wifi wasn t the greatest and it did get a bit hot.

no view from windows , room was tiny wifi wasn't working or the television didn't work

wifi poor.

wasn't told if there was wifi at check in

poor wifi connection meant i couldn't do some of the work i intended to.

the room was clean and good wifi. staff was helpful and polite.

staff very friendly & helpful. great to have a kitchenette in the room.

didn't use the wifi as you needed to pay for it

room was clean and tidy, kitchen was great too, the only downfall was the bathroom - poor ventilation, so nothing would keep

property was easy to find and very accommodating to our needs, particularly allowing us an early check in

clean, good helpful staff, my room came with its own kitchen!

poor quality wifi

free wifi

additionally, connecting to the wifi can be a bit tricky, so it's helpful to have someone assist you with that

staff while in the bar down stairs were more than happy to help, also a welcoming pub to stop for a drink before

what really made this hotel so special was both the staff and the locals who would visit the bar downstairs

ry important) and a good nights sleep - all that was required

i wasn't able to connect to the wifi

sleep so can t comment too much on facilities, however staff were pleasant and accommodated an early check in

having 3 kids is hard to find suitable accommodation, but the room was perfect

no bar was quite a disappointment

the beds were large and very comfortable for me and my kids and also i liked the pillows

could do with alittle more parking, as had to park on the street opposite.

free car parking

parking on site, nearby station/busses, easy to get to shops

also parking on site is a bonus

supermarkets nearby and very good breakfast

value for money, clean & friendly. good cooked breakfast *****

friendly staff, full breakfast, clean.

close to train station, comfortable room, friendly staff, lovely breakfast

finished off with a fabulous breakfast with very happy waitress, definitely using this hotel

the room was equipped with air con, packed with a full kitchen set up and utensils, iron and board and a hairdryer

crowave, toaster, oven, stovetop, water heater), cutlery and

the beds are very comfortable, good amount of space in the family room, great sized little kitchen and great power shower

wifi worked well, as did tv too

place to stay, loved having a little kitchen with cutlery and plates, very handy for our takeaway meal

parking right next to the hotel

i was too tired to back to the bar to complain to busy saturday night staff

no parking available for our car

went back to the pub and the lady at the bar changed our room which was better than original double

the pub was lovely, check in was easy and bar staff were really nice

the room service was very good we left our things on dressing table but nobody touched it and cleaned

early check in fee is a disgrace

a bit surprised when asked to pay 20 pounds extra for an early check in

early check in as room ready was helpful

gym was very small. surrounding area is not the safest area, not much in the neighbourhood

that extra 10min bus to the tube with little kids just that bit far sometimes

were lovely, wifi was brilliant, rooms were clean and comfortable, shower was lovely and considering the hotel

we arrived 4 hours before check in we asked if it was possible for early check in and the lady on the front desk was very helpful/polite and managed to accommodate us

to set up the sofa bed and the other staff refused to help her so i had to get sheets from the laundry room and make it up myself

bed for kids are too old and not comfortable at all

of the staff were very friendly and welcoming, on arrival all the details of the hotel, bar and restaurant were clearly explained to me

con netflix etc staff especially hollie chelsea made me feel like family very very welcoming the breakfast here is way better than some 5 star hotels served by maria who was great even helping me

locals in bar very welcoming too

it would be nice to have tea served in a teapot for breakfast rather than a teabag in a cup

breakfast was very good , location was quiet although in a residential area

the wifi was not good, only 4 channels on the tv and hot water was very slow to come through

fantastic staff, comfortable room, amazing breakfast, easily found a free parking space, great bar area just wish we had time to try the bar menu

could not make wifi work

the food in the bar is

clean - good en suite shower & hot water - good wifi - plug sockets next to bed - water was provided if needed - air con - private roof terrace for

wifi networks connection sucks

no wifi offered

was just a room and wifi

st ask for the code if not offered)

no in room tv reception or wifi as advertised 10

excellent customer service from the receptionist, who doubled as waitress and bar staff

wifi connection was poor in the room

there is a kitchen area also and the area is beautiful

the toilet needed to be cleaned they could not supply breakfast neither a evening meal as the kitchen was out of commission

if you drive there are parking spaces

hot shower, comfy bed, tv and good wifi

great location, very clean, great staff, great breakfast, very good value, free parking

was in kentish town and they gave us our own set of keys and was allowed early check in, even though the room was filthy

location, price and free wifi

i booked and expected 2 stars with secure parking

great location, easy access, good kitchen facilities, nice shower

would be good to have a rag or kitchen towel

only 2 towels provided, no hand towels, no kitchen towel

just needs a mirror somewhere and a bin in the kitchen area and then i would have no complaints!

had to attend, having the rectory station right there was also ideal and the room had a good mini-kitchen and comfy bed

bed was really comfortable, staff was great, quiet location, wifi

was very clean, hot water and free wifi

wifi worked well

arranged a late check out ( to 3pm ) at no extra cost

i had a good little room,good variety for breakfast,shower,wifi,tv,all worked well,and warm.

place was clean, well decorated with a modern feel and great wifi connection

m assuming) as the member of staff kept saying something different to the messages, and the wifi password didn't work

tv was not connecting to any of the channels due to wifi issues and had contacted management regarding this only to get a response the next day which

there was no wifi connection though the tv

the wifi and tv wasn t working

the tv signal is clear, loads of channels to choose from, internet

only downside is no wifi

nice bar and restaurant downstairs

fresh, clean, easy check in and no issues with early check in

pretty loud noise from the bar next to the hotel should ask the hotel before the booking, if they can prepare a room less

but overnight the kids and us were really badly itching from bed bug and woke up to seeing them in the bed

with kids, it was a bit difficult to move around

the wifi didn't work. they did try to fix it.

good thing i bought two fleece blankets for my kids or else will freeze to death as it was so cold due to the storm

the reception staff were super helpful and really kind to the kids. genuinely nice people.

people round the area with kids were walking around at 2

walls were paper thin and could here everything slamming doors, shouting neighbours, kids crying

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing and slamming doors and you couldn t move the shower head up or down so i had to

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing and slamming doors and you couldn’t move the shower head up or down so i had to

great value for money. free parking, staff were excellent. 5 minute walk to tube

we went ended up having dinner at the bar below where the food was delicious

sorry, i can t remember his name, it the gentleman who checked us in whilst working the bar was very helpful informative and

from walking in the main entrance it was very inviting, i headed straight to the bar and was checked in and shown to my room

beautiful fresh food in the bar downstairs

good in the restaurant bar was exceptionally good

in the family room just above reception, was fairly modern and spacious enough for me and the kids and fairly clean

- same simple breakfast everyday - have no free wifi

there at around 11am to drop our bags and suprised that the kind receptionist allowed us to do an early check in which was really nice

it was beautiful and modern with good parking

managed to check us in early . easy parking . friendly staff . everything it said on the tin

were great hence us coming back and will continue to do so location great and had some parking very comfortable stay and fridge helped

free parking was a great plus in london

thanks for the extra 2 hours parking for free

the shower room door knot was broken, kids stuck inside because they can't open the door

initially given room that was not wifi-connected

loads of parking if you need

lovely surrounding's.. beautiful place..great free parking.

great room and lots of parking

friendly and helpful staff, very clean, quiet and comfortable rooms, also free parking

ample free car parking on site and only 5 mins from the m1

however the wifi signal was intermittent and some of the sockets kept going off

clean. comfortable beds. friendly staff. quiet. free wifi with good connection. excellent value.

small amount of information in the room giving wifi password, recommendations for places to eat nearby and overall info would have been welcomed

it is easily accessible by bus, the wifi was great and it has a spacious bathtub which i liked.

room was pretty quiet. wifi worked well. bus stop right outside. ok for one night stay.

there was a generous selection of food & drink for breakfast & snacks if required

the communal lounge and kitchen were stocked with everything you could desire for breakfast, fresh produce,drinks, treats, i was surprised at the generosity

kitchen facilities and food/drink provision are really excellent, hope it stays that way as i'll

the communal lounge and kitchen were stocked with everything you could desire for breakfast, fresh produce,drinks, treats,

communal kitchen was so handy to make drinks and the breakfast items were delicious

friendly and helpful, bathroom and shower great, breakfast good, room cleaning excellent, free wifi great

operate the northen line (very popular), very clean, lovely staff, they agreed to help us with early check in after a long flight, the rooms are quite simple but feels modern and clean

one bad thing is the wifi didn t cover my room well and cellular signal is wifi

the beds were comfortable, the television and wifi worked with no problems, the bathroom was clean and modern

gets stuck/goes on-off

stayed in a studio with kitchen

there was wifi, aircon/heater, shower gel and hair wash aswell as conditioner provided

awoken twice, firstly by a smoke alarm going off and then another hour later by a group a noisy kids talking right outside my room

bed was very comfy and excellent provision of tv and wifi

feels very safe, wifi is extremely fast and desk and bed was comfortable and clean

there is no toilet brush which is unpleasant if you are with kids especially

family room very comfortable with bunk beds for kids, well-appointed, linens gorgeous, climate control exquisite in very hot weather, shower was

it's across from a tube station which is so helpful when you are dragging tired kids home at the end of a long day

phone charges and realised a few hours later, i just contacted my email and they left them in the bar for me to collect

closes early),

perfect! everything was great! bar and food was great too

nicely decorated, excellent wifi, large comfortable bed.

bar and food, also very good and great value

girl with blonde hair who worked behind the bar is an exceptional asset to your hotel/bar

00noon and wifi expired at 12

the bar was pleasant and an enjoyable place to sit and chat

room service only comes in after 4 days which makes no sense

early check in

small room. no free wifi.

very clean. friendly staff. stunning front entrance. early check in was very helpful.

use the gym as we were on holiday

value for money, kids ate free were given a voucher for a drink or snack made my daughters birthday extra special

gym is a bit too mini, but for a hotel in london, at that price, not bad

breakfast excellent with a good variety

ee), great pillows

we didn't have time for breakfast

room was extremely comfortable, has a bar and offers food, the breakfast was lovely and the staff were very friendly and

clean, friendly staff, good breakfast options, free parking and wifi, easy to get to.

great staff. the location was perfect. free parking.

we booked in very late but that was not a problem due to the 24 hour desk

wifi, hotel was really handy for work, pretty good value for money in london

wifi was very good also

room service is also available

wifi n free view included

om service) from the restaurant was brilliant

at breakfast, **kyuhee, delisa, murshed, and hena** consistently stood out for their quick service,

room service after 11

the breakfast was splendid and the staff very

breakfast options, comfy bed for a great night's sleep, peaceful atmosphere, very close to the

great location and good breakfast. really quiet given location.

very comfortable, plenty of hot water, tea/coffee making facilities in the room, and the cooked breakfast was delicious

great value for money, clean, quiet, good breakfast and excellent wifi

no air conditioning and the room was really hot. no room service or facility to order in.

no room service - towels / toiletries etc

limited room service menu lift not really adequate used the stairs ok but could be an issue if you were on

a lovely property which has a lot of potential however we arrived late after a function and the bar had just closed at 11pm and there was no way of getting anything to drink and no water provided

beautiful grounds to walk and secure parking for the car

conflicting information regarding facilities: before arrival, we were told the bar would be open

nothing plenty of parking gated community

staff were very friendly and helpful, plenty of parking

the room was brillant, food very good, great that kids were allowed in the pool till 11pm.

the restaurant bar was very nice and the food was delicious

pool was good for kids.

they made good use of the spa facilities

having to pay for wifi

was perfect and there was a lovely bar downstair where the reception was which made checking in easy and

the check-in was quick and easy, just go to the bar in the pub

had the windows closed

we only stayed for one night but ideal with the great kitchen facilities for a longer stay

was worried about this with it being above a pub but didn't need to), nicely equipt little kitchen big enough to prepare food from the farmers market for breakfast

the staff were excellent- very friendly and good with the kids.

was fantastic , loved the gym , the location was ideal everything was great staff were

rfect for two adults to share or for bathing kids)

hotel well kept and clean, staff were great breakfast was lovely and bar food was tasty short but sweet visit for one night

tv didn't work for the kids

and that i was assigned a room that was half broken, status of laundry being available is not

they have the same-day laundry service facilities

was exceptionally clean, bed comfortable

very comfy bed and clean facilities. nice staff and early check in. great location .

dirty,smell of damp everywhere, laundry piled up in the seating area next to reception

the wifi was reliable

early check in was great as wanted to get on with our day

were accommodated with an early check in, which was very helpful as we were going to an afternoon event at wembley

wifi connection very slow

bar/pub at the ground floor and mexican bar in the next door building

very clean, good wifi

convenient location, nice and quiet, clean and modern, free strong wifi

we were able to have an early check in too which was super helpful

location is brilliant, was able to get a

t super secure)