the pool heater had given out

railing for getting into spa tub was missing so it was impossible to use

was nice to have a real, hot breakfast included

the breakfast was amazing and had a lot to choose from

a king size bed with spa bath room which the jacuzzi didn't work which was the whole point of getting it

pool had no water in it and we were not told

no breakfast

pool & gym was closed due to renovations

the whirlpool jetted tub was great

we stayed across from the gym and people would talk outside in the hallway, waking us up

cleanliness pool

exceptionally clean, friendly staff, great serve yourself breakfast

friendly staff. great breakfast. very clean

breakfast is really good & plenty to choose from starting from cold to hot

seating in the breakfast buffet area is somewhat limited when it is busy.

the view of the courtyard/pool along with the people of the area

breakfast like advertised due to covid… first week in september it’s still warm and pool is already closed

the bathroom curtain bar was installed poorly and there was no way to prevent water from going on the floor

i can say that the pool was clean

wanted to go into the bar but it was not opened, could be a little cheaper on the price

the staff was great. hotel was clean and my daughter loved the pool. food was good too.

water pressure in my room, pool was “closed” one of the reasons we stayed here

not like the first reception we had, i guess the guy was bored and was annoyed by the screaming kids on the lobby--his manner was like bored/wanted to get you out of my hair so i can continue

only complaint would be better towels in pool area for customers.

the staff couldn’t be more accommodating from the front desk getting an early check in, to the day we left the attendant in the breakfast area was more than happy to cook

convenient parking, nice staff, great location, for the most part clean.

price and ease of parking.

it was easy to get our kids and bags in since parking is right along side the building in front of the rooms

they keep everything clean right down to the parking lot

very friendly staff,room very clean, parking lot well lit. no complaints will return.

breakfast was very good

we like that the staff was very attentive to our needs. also breakfast on site

they had just opened and no breakfast. i'm sure they have fixed that

i wish the continental breakfast had other meats

nice location good breakfast clean room

breakfast was fresh and available on time. staff was exceptional, friendly - courteous a

there was no room service so our hallway was piled with trash and laundry

had adequate parking

breakfast was good plenty to eat staff was very friendly and helpful

location and parking.

the pool and breakfast

the free breakfast here is amazing

the pool experience was great and we requested adjourning rooms which worked out perfectly

one of the best hot breakfasts we've ever had, very clean and mostly quiet.

the breakfast had a vast selection

breakfast starting at 6 would have been helpful

great value – clean rooms and breakfast was included

clean and quiet and had turkey sausage for breakfast.

the breakfast was great, room was very clean and spacious

our breakfast host lori is exceptional, fully stocked, something for everyone

beds and breakfast

and the breakfast was amazing

staff was very nice and helpful. room was clean. breakfast was very good.

it was absolutely well managed, the rooms were very clean, and breakfast well preparedwas compared to most other hotels standard fare

everything was well placed in accommodating good breakfast and buffet

the breakfast and only one vending machine that didn't take credit cards

pool + breakfast

the pool was closed

were not told we needed to request room cleaning no pool

fruit assortment for breakfast. comfortable beds. easy checkin/checkout. price.

management provides early check in. much appreciated!

breakfast no good need more variety,

kids enjoyed the breakfast choices as well as the pool

great breakfast

wife and i slept too late for breakfast

breakfast was beautiful

a great place for a quick stay. the kids loved the pool!

clean rooms, clean pool

pool is clean

really clean and very quiet. the pool was well kept

children loved the pool, i loved that i could see them clearly from our room through the windows

i loved we can bring our puppy. the pet fee is exceptional reasonable. the room was spotless.

it had a separate bedroom from the kitchen/living room

we liked that there was an outdoor pool and a fitness gym

live the room with the kitchen equipment so we don’t have to eat out all the time

we were very impressed with how complete the kitchen was and how well stocked ( utensils, pots, dishes, etc)

love how they had enough food for breakfast and plenty of variety

pool is small

breakfast, gym.

next time i will bring my swim suit because the pool was very clean

pool breakfast

unch and bloody mary’s were awesome) and staff was accommodating the precious day with an early check in

they allowed early check in without problems

the kitchen closes at 10pm which is understandable on a weekday

the gym is 24 hours which helps with my early workouts

no early check in.

the pool for the kids

breakfast was great

some hotels have a coffee bar 24/7 which is nice with fruit and cookies which is a nice touch

convenient parking and room access. close to our meeting place.

clean with a nice free breakfast.

no pet fee saving on that all in all the cheaper rate

the staff was very friendly. the laundry area was nice with nice/new washer and dryer machines.

on site laundry was very convenient

staff helped with my late arrival and suggesting where to park with my trailer

hotel was absolutely amazing such a nice cozy hotel to stay with kids

the breakfast was great and the location was perfect

pool , room and breakfast

the pool was nice and extra points for the 24 hours coffee/tea

my kids enjoyed the stay and the staff very kind

hot breakfast, gym

my kids were disappointed with the pool size. it is only a baby pool!

pool was closed

breakfast

the breakfast was great and i was allowed to stay in for an additional hour in their comfy bed

we ordered room service and the food and service was awesome.

they made us wait 25 minutes to get seated while there were 5 empty tables in the bar area where we wanted to sit

great bar there too

nice, and the rooms are exceptional, everything is very clean, staff is friendly and we loved the room service, food was great

their restaurant and bar were closed due to a fire.

loved the pool and hot breakfast. the staff was so friendly.

the pool it’s great for the kids

clean, great breakfast, friendly staff. will definitely go back next time we are in the area.

the breakfast was exceptional

loved the breakfast

kids running all around

treadmill and bike was not working in the small gym

cold breakfast. no hot meals

the breakfast could use a little help! traveling with kids....not much for their liking.

breakfast items were a bit scarce.

the restaurant and bar had really good music and food very nice

the breakfast is amazingly because of the various choices for the cost !

leave a few snack items out outside of the 10am breakfast hoursemployees smoking outside entrance and parked next to handicap parking smoking

i loved the spa tub.

breakfast is much nicer than your average continental breakfast

the wifi started to glitch and not work at one point. interrupted something i was watching.

it had wifi, fridge, microwave, tv, and parked right in front of our room

the recent bathroom. remodel was nice. and the kids liked the pool.

parking got a bit tight one night but overall a pleasant stay.

no breakfast was disappointing.

no pet fee and easy check in with a dog

breakfast was great loved the room the whole experience was great a little far from the hospital

our kids loved the pool and made some friends there, too

our kids loved the pool and made some friends there, too

the pool, the free breakfast in the morning, free parking,and it was as clean

staff, gym, swimming pool until 11:00 pm, enough towels, clean, new, parking, close to hersheypark

pool breakfast

pool dirty. grass and landscaping were unkept. room smelled of smoke.

main reason i picked this place was for the pool, unfortunately it was closed

too bad to pool wasn't open, but that's not why we came, so it worked out just fine

the pool was absolutely flithy

i use the gym for my filtered water, but ice would be nice

they even kept the bar open for us

i can get ice when the breakfast bar is open but there is no ice when they close

liked the location it was central close to alot of stores bars & shopping places the pool & gym were nice & they were open for use i liked the room

relaxing in the pool and jacuzzi. beds for extremely comfortable.

a few hours and then overnight close to hershey park close to places to eat had a nice outdoor pool to use in the summer the lady at

room was across from the laundry, so there was noise & scalding hot water due to the laundry running all night, that wasn't

there wasn't a laundry room

even though we didn't use the pool, it still looked beautiful

little motel, very clean, comfortable cute rooms and a nice pool with a deck in a great area, staff was very helpful and always concerned about you and your

accommodating staff at front desk; heated pool area; the mini kitchen; the mini living room with stylish dividers from sleeping area; closet

breakfast offered something for everyone

the man who took pictures of my daughter in the pool

small kitchenette was wonderful. size of refrigerator was great.

the breakfast was good as well

limited gym equipment

eggs at breakfast were cold both mornings

we also picked here for the gym

we like that it has amenities like a gym (although closed) and free breakfast (although this time there was no food available)

i apologized for the last minute request explained what was going and asked if we could have a late check out so my kids and i could be comfortable waiting for our ride and the kids could change

i liked it was clean and had a laundry room which we could use. also the king size bed

kids also enjoyed the pool

was nice and clean great location to hershey park. also had a pool. witch the kids loved.

staff was very friendly the rooms were beautiful the pool was nice it was in a great

staff was friendly and we enjoyed the pool

only thing we were uncomfortable with was walking across tje parking lot after swimming but that wouldn't be enough to keep us from coming

the pool.

like to walk everywhere so this is not the location for parking the car and walking the entire stay

the breakfast selection wasn’t a variety only oatmeal and cereal

only thing i can think of is parking for our room was not in front of the room

loved the facility, easy access to garage, in hotel store free guest laundry and mostly 90 percent of the staff were

good price for a king kitchenette

free laundry which is never heard of in todays world

i like that i can do laundry for free use of machines, amazing

hotel was clean fully equipped with a kitchenette everything was clean

the breakfast was not good

breakfast is good the bed perfect condition everything is good for my and my family

everything it was a chill experience with great breakfast.

breakfast was good. coffee was hot.c

however, i appreciate a continental breakfast, but when we got there at 7:30 am

decent breakfast. gym on site. microwave and frig in your room which for me was a huge plus.

the breakfast

wifi was good and hot breakfast

needed a last minute late check out and the staff accommodated and were very nice about it

you dont have laundry facilities

very close to hershey park. breakfast could have had a few more choices.

the kids loved the pool - i liked that the pool was clean

kids

was able to park right outside room so loading and unloading car was easy. kids loved the pool.

it wasn't alot of breakfast

remodeled, very clean, friendly, bar on site

like there is a back entrance. like there was a bar next to the hotel.

the lounge/ bar attached was a little loud

restaurant and bar attached

the coffee bar should of been open and bottle water should be supplied.

the kids enjoyed the pool, but the only disappointing part was the hot tub being closed

the room was to close to the kitchen the kitchen staff were very loud at 300am

good breakfast and gym. i liked the comfortable lobby space and the fold out couch bed

the kids enjoyed the pool, but the only disappointing part was the hot tub being closed

i had to reservation about letting my kids play on the floor

style and size, lobby size, friendly staff who asked our kids to help decorate the christmas tree

bar was not up to my expectations

my kids enjoyed the pool and i appreciated having starbucks downstairs

:) had to go to the outlet mall to get swimsuits for the kids

it was nice because it was close to the park and nice for kids.

it (but i forgot to check the main website for that info so this may have been my fault) so the kids were disappointed

kids and i had a little pizza party in the room with movies on the tv and passed out

it gets used a lot for families w/ kids for local soccer, so it’s a little noisy in the day, but was fine during the night

check in was a breeze, they let us know about the breakfast available each morning and how to get to our rooms

breakfast started at 7 and the reason we were staying was to attend a sports competition that

for the price i paid, o expected daily room service

clean, well appointed, attached parking, accommodating with a small dog and teenaged grandkids.

the parking garage was nice and since there were no events going on at the stadium next door parking

free parking and buffet breakfast was included. free shuttle to show venue

pool, continental breakfast

book it for your family peacefully , quite, for kids great pool super clean

kitchen area with large fridge and micro a bonus

pool was nice

the light in the kitchen area had a blown bulb.

the kids enjoyed the pool

most of all the pool! and the 24-hour coffee great touch

breakfast options were good, the beds comfortable, there was a few games in the guest laundry area, we liked and enjoyed our stay

the pool looked like a lot of fun and the gym was well stocked

hotel is very clean, staff's are friendly, i love the indoor pool and my children loved it too, and breakfast was great

and great restaurants and the breakfast selection is awesome

it had a kitchen which saved us time and money for meals

everything was there we nedded many clean towls ,a kitchen with many usefull items

wasn’t expecting a 3 bedroom apartment with full kitchen

was very friendly, the apartment was very roomy, and the kitchen was fully stocked for ease of prepping meals

onsite laundry facilities, the bearings in the bathroom ceiling ventilator made a horrible noise, beds

front desk gentleman and breakfast lady were above and beyond kind

even during breakfast the staff would help the kids and talk with them in the friendliest way

great gym, pool and rec area

the kids loved the breakfast in the morning with the automatic pancake machine

amenities were great - games in the lobby, awesome workout room & pool

could be more breakfast options, specially for vegetarians

ly 3 pieces)

breakfast was great both days

excellent breakfast choices. clean and large room. plus swimming pool for our kids.

the pool was great for the kids

greeting at the door, fantastic pillows, abundant towels, clean and cheery room, and breakfast

breakfast was hot and they had a very good selection of items

good breakfast

service at check in, accomdating early check in, good breakfast.

breakfast was great! room clean . staff heplful.

also the breakfast is excellent

my granddaughters could schedule a time to use the pool

had free breakfast and free internet

great pool, great experience with staff, breakfast too

breakfast was good and i loved that it was still available when we checked out

the pool was clean and very relaxing

kids upstairs noising all the time

also, could have a little more selection on the breakfast menu

i felt safe as a solo mom traveling with small children and had plenty of room to keep the kids (4 and 2) occupied in the room for long periods of time

continental breakfast choices were

overall great service, and complimentary breakfast was perfect

the only exception was the pool was closed, which was a little disappointing

the pool rather small, and a little more options for breakfast would have been nice.

the breakfast had many options and everyone found something they enjoyed

dirty, bad disrepair, not enough staff, unheated pool. i was so disappointed.

i like the breakfast and pool. i like how it’s close to restaurants. also the parking is big.

little more protein would be good for breakfast

lots of breakfast choices and plenty of room for family.

staff was accommodating with late check out due to tournament time changes

breakfast was incredible.

wish there was a jacuzzi or whirlpool available for a nice water massage

gym was very small.

that another guest open the outside door to the pool and it was colder than 19 degrees outside,my kids were freezing

large, clean rooms. breakfast included. nice pool. very accommodating staff.

clean room. gym. friendly staff. breakfast.

ev charger in the garage was wonderful if they could find a way to keep gasoline cars out of the

friendliness if front desk early check in