nice pool & fire pit to sit at night

walking distance from beaches, swimming pool, laundry service

there were laundry facilities for a small fee which was great

asked for late check out til 12 noon instead of 11 am ok if we pay 25

we weren't able to partake in the early check-in or late check out or use of the bikes but it was a great gift

kids and i really enjoyed our stay

to the beach about a 5 minute walk the staff very friendly and polite clean rooms great free breakfast beds and pillows very soft a relaxing stay free

breakfast is a nice bonus

the breakfast was amazing

guests (kids)

best, queen room is very spacious, everything is spotless clean, staff professional and helpful, wifi fast

ordering room service was very expensive given what we ordered (2 entrees and 1 drink) and with room service (+) good room service (+)liked the interactive tablet that made ordering room service or transportation easy (+)bed, in-room tablet for special requests, room service, etc (-)their were bathtubs and room service, but no deal breakers here (+)the price there should have been breakfast or at least room service, but there was no breakfast (-)staff is very annoying and unorganized we got room service and they brought it to the wrong room and made me wait 2 hours for it and then the

nice shower, lather soap bar and products, hair dryer

in the bar was poor

most hotel rooms now are so tiny there s barely room to move around

location, staff, room service options

the room service food was poor

lower cost for parking.

grand colonial was absolutely fabulous- spotless, lovely garden and swimming pool with attentive and kind staff

5 minutes or less from the caves, the kids beach, and the tidepools

perfect location, excellent bar and restaurant. extremely friendly and knowledgeable staff.

you will love love love the pool area amazing view to the ocean pool bar and food and plenty of lounging chairs and table plus

the gentleman at the pool that runs the show does an excellent job all around

you will love love love the pool area amazing view to the ocean pool bar and food and plenty of lounging chairs and table plus electric outlets and wi-fi

great pool, central location and nice bar

was included and that was a plus, especially when traveling with kids

great location and good breakfast bar that was included.

only complaint is that it took them hours and multiple calls to get our laundry picked up for cleaning

staff provided consistently excellent recommendations for restaurants and were accommodating of early check in

they just built a little outside bar in the courtyard area

no gym due to covid

price , condition of hotel , service s gym is not even on location you have to drive to a gym never heard of that

there is no gym facility at the hotel

the gym was not part of the hotel

they also advertised a gymnasium

pool was said to be heated but it wasn?t

stuck without wifi for a day so if you are planning to get some work done or browse, it is not the best choice

good location. quiet. comfy beds. good wifi.

opened the balcony door and the pool was right there

no room service

loved the bar on the 11th floor

heated pool is a plus & my son loved the bunk beds

friendly staff, nice view, warm heated pool, free water fountain in gym, delicious breakfast

outdoor pool space quite small

staff, cleanliness, close to good coffee and upstairs restaurant and bar were great

the kitchenette was lacking adequate number of plates and utensils.

pool was locked vending area a little dirty

good price, excellent location 30 seconds from beach, laundry and good pool

right at the room, hearing the ocean at night, the room we had this time was bigger with a kitchen area

comfortable beds, kitchen with some plates, cups

pool at sister hotel within walking distance

the pool is not on the property.

pool is blockaway

the swimming pool is not at the same building , it’s at the next building .

the pool that is advertised is off site and not the greatest. although it was heated.

very friendly staff and very good facilities (pool, hot tub, grill, kitchen, etc)

laundry facilities and last min changes were

location, great room, comfortable bed, heated pool, hot tube, a half a block to the beach, a block away from the best taco & burrito spots

pool was warm

the pool area and rooms were big

the room was spacious, especially with two little kids

location, the pool area, the room and staff were wonderful

it would be nice to have room service throughout the day and night

little slow) and food

only thing i would like to see if free laundry facilities

plus they have an in room spa service that was great

the mini bar was very reasonably priced

loud music from the bar around the corner

because of covid the bar and restaurant were closed

i love sitting at the bar watching the sunset

location, complimentary breakfast, cleanliness

breakfast rooms clean and spacious shower was amazing parking garage couch, chair in room daily room

217 between plant room, laundry and pool

breakfast options

it was very clean and nice. pool was amazing and very close to the beach

room cause i couldn’t get over the views from the entrance and the back balcony overlooking the pool as well

noise from restaurant right there is amplified in the hotel pool corridor but it was surprisingly quiet at night

yes the pool was in the center before the view but we were on the 3rd floor high enough to see the waves

(nice bars, breakfast place, surfing rental, etc)

the mini fridge allows you to have snacks around at all times for the kids

perfect location. loved the pool, the rooms are large and updated, decent wifi, very nice staff

if you have a little one that can't yet go into the wavy ocean, their pool faces the ocean so you can lounge at the pool with your baby and still see the ocean and the

the pool was so cool, as you swam you could see the ocean

overall, you're getting the very basics with 'on-demand room service'.

and dryer would not connect to the app, front desk didn t have cash on hand or laundry supplies in the grab and go

a complaint, but would be nice if pool opened earlier for those who come from a different time zone & are up at the crack of dawn

the pool area is fantastic

prices at the spa too high

they had fun activities for my kids they loved doing it each day and the lady's were super nice

the resort had everything on site which was a huge plus i really enjoyed the day spa and their gym the rooms were extremely clean and spacious my room was more than i expected the food is

breakfast could be better but it is understandable during covid.

pool under construction and no hot tub

laundry facilities are excellent

my kids loved staying here as well

much for parking, no room service, front desk calling didn’t work, and we didn’t have enough kitchen or bathroom

they said pool was heated and it was not. too cold for me to go in.

breakfast could be better.

my kids really loved it

going to lie the little downfall was that the breakfast menu was the same everyday but i enjoyed the coffee

the staff is a bit rude and they complain about your pet even though it’s pet friendly

gym was very well equipped as well

we arrived hungry from the beach with two little kids and were told that there was no food to purchase on site, that the restaurants were closed

breakfast is not free lol but its ok and parking is 23 dollars

we arrived hungry from the beach with two little kids and were told that there was no food to purchase on site, that the restaurants were closed

laundry detergent smelled like vomit

free parking, free breakfast, a pool (didn’t use), plenty of shampoo and conditioner and overall just a good hotel for the price

dog friendly with no pet fee. location wasn't bad.

no pet fee

very friendly staff. we got a early check in which was great !

it's new, clean, nice, easy parking, pool, decent amount of towels and pillows.

good coffee in the room and the breakfast was good- lots of options that changed throughout the morning

having breakfast before heading out is very convenient. the people is friendly.

good breakfast with sausage, scrambled eggs, biscuits/gravy, fruits, juices, oatmeal, bagels, the ladies

breakfast was good but you need to also have fat free or skim milk

clean and good breakfast

it was like a spa bathroom

location to get to restaurants and shopping was within walking distance and there was a spa onsite

the following day my flight was leaving very late and i asked if it was possible to do a late check out and the man at the front desk was so

price we paid, i expected something discounted whether it be parking for 1 day or 15-20% off on a spa service

our family enjoyed the large room , nice pool facilities and the drift bar and grill

gym, friendly staff, excellent walk/running options along water, close to great coffee and food

coffee at breakfast buffet was not as good as the coffee made in the room

the breakfast was good.

the breakfast had lots of great choices

breakfast had plenty of options and it was pretty tasty

stairs and distance to elevator. plus resort wifi was extremely poor.

i also appreciated the bar that accommodated alcohol free beverages the food was pretty good

the dining options were very limited as were the room service hours

kids jumping al over the place making lot of noise and letting it be far from

essentially, there was no way to relax in the room after a busy morning moving our kids into ucsd and then it was time to get ready for our evening

heated pool, comfy beds, great staff and free ice cream for the kids

no self serve laundry

the pool area was spaced out for covid distancing properly and had music playing

staff at registration did not remind me of breakfast accompanied included with booking.

small pool. no jacuzzi. no room service. no ppv movies or streaming

the freedom with so much to do there e.g. tennis, golf, swim, gym, beach etc.

pool side service is excellent!

beautiful property and s lot to keep the kids interested

grounds are gorgeous, food at barefoot bar and grill was delicious, room was amazing, pool was refreshing and bed was very

allowed us early check in

rooms need more amenities and updating, gym could use updating too

no laundry facilities on property. needs some updating

asked for a late check out and was not able to get one

i wanted to see more food options for kids at the cafe and for room service.

not enough parking

everything was in order, has a gym, pool and jacuzzi

i was able to book more than an hour for the pool as i had three small kids but was glad they even allowed us to use the pool

there are koi fish that you and your kids can feed in the morning

accessible, there is a mall across the street , parking is easy, there s pool, gym, breakfast and staff are responsive

there is a beautiful koi fish pond where kids can participate in feeding them

liked the selection of breakfast in the morning

i also want to mention the breakfast and service in that area way beyond my a 10

no breakfast room or gym available during renovations

pool and hot tub were a little dirty but still used them

big room - cute little gym

more printed info for those of us who are old school such as check out times, wifi, etc

the pool area and staff!

pool and water slides were awesome, my kids loved them

other hotels that charge a resort fee but have no amenities this had free paddle boarding, 3 pools, water slides, bike rentals and felt like you're in a paradise oasis walking the

the waterslides definitely a hit for my kids

wanting to get change to leave a tip for room service, telling me to go to gift shop and buy something to get change

there also were no options in room service for vegetarians

gathered outdoors at the tables by the pool so the kids could swim and we could spend our last night together

pools are open late too and with dive in movies at night for the kids

great bike path and a big grass area for the kids to throw a frisbee or football

there are additional fees from just about everything the resort offers - spa and pickleball, for sure

weren t enough coffee pods in the room and when we asked room service it took a long time to get them sent up

need a kids menu foe the picky ones

the pool was so nice along with the service

was charged for room service when i didn t even order anything during my stay at mission bay resort

on the other side of our room was the workout room, all night and morning the gym door would slam open and close, there was constant yelling or loud talking

location close to golf, torrey pines state park with hiking sight seeing and beaches

room was spacious and good shower. nice bar and good food.

balcony view to the pool and sunset

pool was closed and had to use jw marriot and wifi wasn't free.

the room was lovely we were overlooking the trees and not the golf course - but we loved this

limited facilities and the spa is very expensive golf facilities are very expensive too

beautiful sunsets and view over the golf course

the next day, we opted to have room service bring us lunch to our room

there is no changing room beside the pool

increase of 50 dollars for purchase of laundry soap on bill was very high

nice staff, great location, dogs, nice view from balcony, useful laundry facilities.

kids did not want to leave the beach

pounding on the floors upstairs & yelling kids next door

had to ask for comped parking & pet fee

early check in time was beneficial for my needs and the two-door refrigerator was a total godsend

loved the gardens and amazing friendly staff the pool was perfect for my kids and me and the laundry room was very clean and nice

clean room and staff were great and informative pool and spa looked lovely but we never used beds were

property itself was really nice, has a great pool/spa area and very clean rooms

the place reminded me of apartments and i like that they have a small kitchen area with microwave and mini fridge very nice and convenient

didn't clean our bedding or pick up laundry on the day they were supposed to so we never got fresh towels or sheets, and it's san diego

there is no laundry room on-site but if you need somewhere quick fast that doesn't have a deposit

no laundry room

amenities available - laundry and a well-stocked lobby store

it had great reviews though but it was probably from people without kids

so called suite for 5 people is smaller than my kids bedroom at home

not a place i would stay with kids

very busy area with a lot of college age kids and a mix of vendors and transients

very clean! comfortable beds, friendly staff, excellent breakfast.

i also, liked that this hotel offered a laundry room to clean clothes

pool was a bit loud with kids but the noise died down in the evening

location was fine, ample parking, didn’t purchase breakfast, nice pool and jacuzzi

no complimentary breakfast, and not very many channels to watch on the tv.

said that hotel had a laundry room

the fact that i could do my laundry on site

there is a broken microwave in the laundry area and the staff are aware of it but what you see is what you get

there was a fridge, but no alarm clock, no coffee maker, no ironing board, no laundry on site, seemed like a nice tv, the remote barely worked maybe low power batteries

doing their laundry does not look like they are staying at the heritage inn

in the rooms are safe like the ac unit in the room was falling apart safety reason if we had kids in the

great room with king separate room and bunk beds for the kids

clean, well decorated room, room service made sure coffee and sundries well

parking was tight. the laundry room only had 1 dryer that worked.

wifi password did not work. front desk mever answered the phone and room service never answered

the kitchen area had utensils, plates, glassware, and even 2 pans

great breakfast and happy hours!!!

during the weekdays they have free breakfast and dinner, with beer and wine included

though the pool was heated, it was still quite cold

located tourist locations, calm streets, good breakfast, very courteous support staff

the staff was super nice. my kids loved the eggs & sausage breakfast. it was quiet & very clean.

no pool, no hot breakfast (due to covid )

well kept clean, ac, breakfast!

the receptionist is very nice! big and clean room. good breakfast.

was allowed early check in

pool was out of commission. nothing around within walking distance.

families were there with their kids for sports

old, very outdated dark smelly carpets old loud air conditioner very small pool and gym

great choice for kids and good location

the location, the heated pool, and the complimentary water.

no room service

it was quiet & peaceful lots of stores around & it was nice to be able to do laundry when needed

security guard all night makes me feel secure and safe parking my car during my stay there

they insisted on knocking on my door for room service, but not once did they vacuum or take out my trash

staff is nice; close to everything; parking; close to trolley ; gr

very clean and comfortable. the breakfast/staff were incredible and the food was perfect.

new facility, good breakfast and heated outdoor pool.

every thing is great staff, breakfast and of course the heated pool great!

also, it was late when we checked in, but outside our window was the pool and hot tub and they looked nice

breakfast was good

friendly staff, pool was so clean and had ribs for kids to use in pool

they had a small restaurant and bar that needed some sound at least a little music on low

the bar and bartender was also great

breakfast was awesome, parking was ample and my room was clean

my kids loved the breakfast

central to all the things we did; our kids home, eating, safari park, beaches

parking garage made me feel that my car was safe

there are self-service laundry facilities, ice and vending machines on floor 2

kids running around upstairs until late at night was annoying

i might stay again but i probably would not bring my kids

from the size of our room to the amazing breakfast

the staff was excellent i was pleasantly surprised with the gym , it was perfect for what i needed

big comfortable room, big tv, barbecue facility, swimming pool, spa, bar, very good breakfast, bar, location

friendly and helpful staff, great size room, liked it had a kitchen and fridge.

the hot breakfast was great and the staff was nice and helpful

the hotel provided a full breakfast in the morning and bar service in the evening, a rarity nowadays

no room service

d made, new towels) every other day

staff, room service good and daily cleaning of room was excellent

cleanliness and pool

location friendly staff allows pets laundry room overall, quiet with no issues

breakfast was delicious

i like that they had a small kitchen in the room.

they are pet friendly and they do have a pet fee

kitchen facilities and laundry was awesome

the pool is nice

we had been expecting more of a kitchen but we obviously were incorrect in choosing which room

the room, although no longer a kitchen suite, was perhaps better

beautiful view, warm pool, live music and wonderful room.

lots of noise and kids running

the pool is very small, no shower next to the pool the furniture in the room is okay, but old, many of

excellent customer service from jessica, who arranged for an early check in.

breakfast was great, given the challenges of the world we live in right now the staff did excellent

the breakfast was great

room basically has a full kitchen: regular size refrigerator, electric top stove, microwave

love that it has a pool and

nice pool area and allowed early check in.

i didn't get breakfast.

laundry staff

i called to asked for early check in the lady who answered was very rude and just rushed off the phone

breakfast was good

pool and breakfast

find a different way to disinfect their laundry the bleach smell on the linen was over powering and made the fabric stiff

location is great as it is close to a lot of shops and tourist spots; laundry room available, free light breakfast cons: musty/moldy smell inside and outside the rooms,

nice safe place, i never had any problems plenty of parking, pool was clean

my kids loved it thank you so much

beds were very comfy and the breakfast exceeded my expectations

privacy as well as the somewhat secluded area and the breakfast

it had a sliding door to separate the kids with adults

room service real slow

that my family and didn't have time to get in the pool..

friendly, inexpensive, and had working mini fridge with freezer and a pool side sliding door :)

the pool area is always clean, and you never have to worry about it being over crowded

they have a washer and dryer if you need to do some laundry

hot coffee in the morning. clean pool. nice staff.

laundry, breakfast, could not use phone for local out side calls

don’t work pool empty and had large timbers in it laundry locked because of a broken dryer and a resident homelessness man old mattresses in rooms

early check in, helpful, nice shower

the guest laundry needs to be updated or something

she was even able to allow us an early check in

was unfortunate that the kitchen and bar and saloon were not in operation due to covid and staffing issues

it would have been nice if the bar would have been open for happy hour during the week.

i will definitely be back- and look forward to visiting when the hotel and bar are reopened as well

the accommodation that we didn't like, the hotel currently has some staffing issues for their bar and restaurant following on from the last couple of years, but if they had been open it would

have been nice if restaurant and bar at hotel were open, but unfortunately, due to covid they were closed

breakfast was delicious the bed was comfort the adress was near from everything the crew was so so

parking is easy

our room was a queen double bed with a kitchen, very cute

looking forward to going back next month with kids and take them all over san diego

my kids didn't like the crustless quiche and there was no other option except boiled eggs

price and location is perfect the rooms are clean and the pool was clean as well staff was nice and

heated pool was nice, clean facility

had used the room for sex when i did laundry and when i came back the door was slightly open and the towels on the counter had a bad

the laundry facilities we're not in operation or there weren't any at this local

clean rooms. laundry on site (pay washers and dryers), pool, and hot tub.

close to the shopping and restaurants. great breakfast

restaurant and bar area to stay open later, kind of disappointing.

wifi is horrible

gym equipment wasn't cared for

location right in the heart of the old town, brilliant views from the hotel, free wifi

also had salmon dinner their at bar area

i think a coffee bar would be nice with just some waffles oatmeal very simple fresh fruit would’ve been nice

we ate at the bar and the food was delicious

fitness facility was closed, distance to other amenities.

the fitness facility was closed so that was a bummer

pool and spa are small but the right temperature

asked for room service for 2 days finally got it on the 3rd day they forgot to put toilet paper

they still had not opened bar or restaurant.

gym equipment broken

kids loved the pool, let us check in early.

the 2 tvs also helped along with the kitchen

there was very little kitchen equipment

nice and friendly staff, has a gym (that i told myself i was going to use but didn't), pool, and laundry area

we were one of two families with kids in the pool

nice place very comfortable and convenient pool was clean and warm kids had a ball.

location cleanliness breakfast & housekeeping staff friendly

the still server breakfast

bed was very comfortable, the air conditioning worked well, the wifi was fine

liked breakfast

i wish we had a little choice of protein for breakfast, yogurt would have been perfect.

the people there were absolutely fabulous the pool, the hot tub for breakfast

excellent breakfast and friendly staff , very clean and beautiful rooms

the gym was not bad, but few excercise instruments available (except for

pool/spa closing at 10 pm! should make it 11 pm.

staff was friendly/room service was great and the amenity’s on site was nice (pool,gym & laundry

very clean and spacious and clean warm pool breakfast was great as well

from the desk to the wonderful breakfast lady

pool and spa were under repair and breakfast is still brown bag

could of had an indoor pool but the outdoor pool was nice too

good breakfast and the front desk was very helpful and friendly

and trash all over the parking lot by the pool, room walls and ceiling did not look right

gym offered a little bit of equipment.

bar and restaurant was in the hotel

raucous, but harmless, characters in the bar were an unexpected experience.

kids running around, 11pm to 1230am

laundry facility on site that was also convenient

kitchen,bathrooms are very huge. clean rooms.

is nice, rooms are good with ample space and even a little kitchen area

quite location, full size kitchen, rooms are very clean.

better breakfast would be nice

laundry room isn't substantial or very clean

the swimming pool

the hotel is very outdated. the pool was closed.

was not customer friendly coin op laundry service was not usable if you can't convert dollars to quarters

my dad had to use the employee bathroom which was inside the employee laundry

very limited shuttle service to nearby major event.

the breakfast available from reception was also a great bonus for us

heated swimming pool

gym needs to be bigger

pool is tiny

the breakfast was really good

the shower glass and the glass fronts on the kitchen cabinets needed to be cleaned better.

kitchen in the room

pool, dog-friendly

parking has a charge of $22 and the kitchen was too small.

starting from the front desk, the room was very nice, the hot breakfast was very good

the pool and hot tub looked nice although we didn't have time to experience them

gym was closed due to pandemic, which is understandable

was great, lots of choices, 24 hour coffee, comfortable beds, laundry facilities

gym was ok

pool was not clean

next to a major freeway, gym was small, bar wasn't well stocked, slightly pricey for what you get, but to be fair there was

they gave a really good gym!

everything was perfect and beautiful had the best room 7th floor pool view and got to see fireworks every night ud83cudf19

security bar on door broken off

the gym was clean and it has water, towels and good equipment.

too many kids in jacuzzi, there should be an age requirement

the property was lovely and the bar next to the pool was incredible.

gym and pool are great for family of all ages

the breakfast bar was amazing

decent though small gym

it was clean, quiet and the pool area was very inviting

gym for a hotel

breakfast was good.

hotel has everything you need- restaurant, gym, swimming pool, bar and starbuck

went out here way to help accommodate us with the early check in and get us a room asap also sign me up with the rewards

the breakfast was great! well worth adding that to our hotel package. the kids loved the pool.

i enjoyed the gym, small but

paying extra for breakfast.

we had are girls softball team all stay at this hotel and after the game the downstairs pool and bar was great enough to stay in and relax

nice location, clean room and friendly staff. free wifi

the room was sanitized, safe, and easy access to the wifi

can t think of a thing except room service would have been great!!

cozy, clean, plenty of amenities (small gym, laundry, fridge in room, microwaves available with inquiry) (-) the gym could use some real weight but i know that it's not a real gym for lifters (+) great facilities - good gym restaurant food was delicious- generous serves & good (+)comfortable and clean rooms, easy access to the gym. staff was great. would book again. (+) it has a gym with basic equipments to use, and the pool area is pretty nice (+)everything. especially that it has a gym. (+)that it had a gym and hot tub (+) how can you beat two fantastic restaurants on the property, happy hour at the mexican place, a gym, a pool and a jacuzzi plus free hotel parking along with great customer service (+) the staff was great it was family friendly , the gym was nice , was able to do laundry and the pool felt amazing (*) pool, laundry room and gym on-site

the bar was nice as well and the atmosphere of the hotel was real nice with a pool that is heated

laundry 24/7, but guess provides detergent and dryer sheets

good price at the location. free laundry.

i loved the gym and the bed

are responsive, and they offer things like free laundry, grill and small appliances rental

apartment well setup and quiet good parking laundry

no room service they gave us one towel for three people and one roll of tissue for three days

room very clean, but the best part my kids loved, was the microwave and mini-refrigerator.

room service had an alternate bathroom and bed cleaning

the hotel provided pool toys

there is no laundry room.

kids loved the pool

great restaurant on-site, convenient location, laundry room available, gym, and amazing swimming pool

quiet end near the golf course

kids loved the pool

i called in to inquire about check ins and they have no early check in fee as long as there re available rooms

to be for four people but the extra bed was only a twin size pull out sofa bed, so one of our kids had to sleep on the sofa cushions on the floor, which was not at all comfortable

to see friendly hotel staff there as well, and i really appreciate how they managed to organize a shuttle pickup in less than 10 min

no room service

the bar closed too early on a weekend

it was super clean, great location, friendly staff and the pool and hot tub were open too