the wifi was great

from reception, wait staff, bar staff and housekeeping

good parking, good food.

plenty of parking spaces

i had dinner and breakfast there also, all very good, very comfortable bed and room spotless

late check out wasn t charged for, much appreciated

long walk to my room, the poor wifi

also, free car parking and the shops are all so close to the hotel

wifi was down, and unfortunately loud and thoughtless fellow guests woke me, and presumably others,

swimming and spa needed to improved.

they were swift with room service or any other requests

the pool was lovely especially after playing golf. the facilities were super

kids loved it

we loved the spa facilities

location , bar , nice big rooms

saffron spa not open

the kids pool play time !!

liked the location which was close to where we were playing golf

there is plenty parking space at the hotel, it is also short walk (15 minutes) from the main bus station (-)the parking at the hotel grounds was very limited even with the extra parking across the road. (+) great parking facilities and ideal location for us (-) even though it has many parking slots, we struggled to find a spot (+)was plenty of availability for parking (+)appointed, easy to find, great parking, close to city, excellent food, superb spa and pool, very clean, comfortable beds, quiet at (+)lovely spa area, huge rooms, vast car park, free parking, great value for money (+)) plenty of parking space (+) plenty of parking at the hotel (+) it was quiet at night, free parking, checking in and out was easy

room service did not arrive

however one suggestion for again would be to bring a plastic bag to the pool for our wet gear as i expected the pool would have this but it didn't

kids loved having their own beds in the large family room

food was top notch and have to mention the bar staff especially paddy who always had a smile and plenty of advise to give on what to do

gym quite small and busy

food in bar was just georgous and breakfast fab

we found the hotel clean and convenient with ample parking

parking was limited so we had to search a bit for parking late at night when we returned from a

could not fault the hotel. mabye parking area is a little small but managed fine

it was centrally placed for the sightseeing and open golf that we wanted with close by parking

ate evening meal in the bar and breakfast next morning and the quality of the food was amazing, the portions were very

from the rooms to the staff to the beautiful breakfast

the location. the staff were fantastic. the wellness spa was amazing.

to eat after 8 30 not even bar snacks

the breakfast the icing on the cake

such a peaceful break away and superb breakfast

friendly staff allowed early check in

from the reception staff to the bar staff to the restaurant staff and the management oh and not forgetting the security and night

i travelled with my elderly dad and two small kids and she really helped me with a few things during our stay

we ordered from the bar and at half 5, restaurant behind us was not busy at this time

was no hot water in the room so we and my kids has to take a freezing shower to go to an important event

straight to car park from room as travelling with small kids so was easy to come and go without disturbing too many

could not get wifi in bedrooms

for 2 adults & 2 kids, room had a double bed & single bed in it

lovely spacious rooms, good room service and very centrally located in the town!!!

only downside was the poor quality wifi

parking secure.

the breakfast was excellent and we would definitely like to return one day to enjoy the property

the service was great and the breakfast first rate

we had wonderful service from our tea welcome, dining of breakfasts, room service, warm interactions with staff and the owners

to detail from the staff was superb, asked for an iron and the lady took my shirt to laundry to get ironed, nothing was too much bigger, we ate an evening meal and breakfast and both

excellent breakfast , quality produce and very helpful staff

wifi throughout the hotel a plus

th dinner and breakfast) is always immense and location is spot in - add in the excellent spa and

the wifi did not work very well

were beside a function room we could here the singing general party noises and doors banging with kids running up and down the corridor the room we had would be better given to the ones attending

ample parking with lift available for negotiating different floor levels

bar service, busy,well decorated and easily parked great old school manners from bar staff check in

library bar is very cosy

room service and the fillet but was only have of a fillet or the inner of the fillet opened out and

we were able to arrange an early check in

the breakfast in the morning was ready when requested and delicious

friendly, quiet location but quick drive into town, good view, ev charging

excellent selection of breakfast dishes which caters for all tastes

welcoming, delicious breakfast, and i loved being able to control the temperature in my room with a thermostat

breakfast and location both excellent

wifi could have been better in the apartment.

the kitchen was quite small with only two dining chairs, which made it difficult with four people

apartment very small

would have liked bar food a bit later.

the bar and restaurant were excellent as were the staff

it was very quiet and staff in morning time for breakfast were very nice.

staff were excellent, breakfast was superb and bar was a bonus and caroline was a great host on my evening

loved the breakfast. rooms were clean, well decorated and updated.

breakfast and rooms and staff always perfect stay when here and will keep coming back every year

amazing breakfast, lovely bar and views over the city

i asked could i order for my room and he said yes and we agreed there would be no charge for room service

terrible wifi. very hard bed and pillows were chopped up fill. need replacing.

had a room service option available on the website but when we tried to use it allowed us to go through

for kids are even a flyer what would be good to attend outside off the hotel other than that not a

room service amazing

also great benefit for us being able to do laundry for small cost

nice kitchen for use by guests

liam was an excellent host & the kitchen had everything you would need the provision of cereals etc for breakfast was a lovely touch

it's clean, has free onsite parking, a common dining room, kitchen and laundry

brought in gl foods for breakfast, helped with laundry and researching transportation

lovely kitchen diner fully equipped

handy shared kitchen with glasses, cutlery and cooking facilities

great location in the heart of the city. kitchen/dining area was a good space to get together.

central location, spotless clean, comfy bed beautiful fitted shared kitchen

i even got the early check in i asked for

we got room service and the food was delicious, breakfast with a glass of prosecco topped our stay off

kids loved the cookies in the room for them and on arrival

little touches make it worthwhile excellent and reasonable room service drinks on arrival excellent breakfast will recommend to all my

kids loved the cookies in the room for them and on arrival

lovely restaurant and bar. great breakfast.

friendly staff great bar area and very modern

bar area relaxing atmosphere booked a king-size room

was available for an early check in, breakfast was delicious, location was perfect- right in the centre of derry

staff very helpful very comfortable rooms late bar for residents top class definitely stay

the breakfast was really good

lovely gym and swimming pool

smelly dark shower curtain really dirty ripped and just needed binned no wifi signal in room not a 4 star

you could drink in the bar without food as a resident which was an added bonus

bar was packed and still the staff had time for us

breakfast

food was very poor ( selection for kids, presentation ( i ordered fish

another great stay clean crisp and good breakfast book with confidence

breakfast in the old church was amazing.we loved the surroundings.

we had 4 young kids, one with additional needs and the team went above and beyond, nothing was too much trouble

the food was excellent, i stayed 3 nights breakfast was made to order

wish pool water had been slighter warmer found it cold!

wellness- nothing better than spending time in the pool or two saunas after a cold windy day gym - spacious, excellent restaurant - whether an amazing

delicious breakfast and friendly, helpful front desk staff

room was fabulous. spent time at the spa before checking out. breakfast was delicious.

breakfast was beautiful

here as the atmosphere , staff and food was excellent and a joy to behold , plenty of free parking , we will be

friendly staff. good dining room/bar. parking.

call lewis who couldn t do enough for us he has an amazing manor with everyone of all ages for kids to oaps he made out eating experience well worth the visit to the belfray

dinner and breakfast were both divine, and the staff could not have been more accommodating, polite or

the only thing i didn't like there was no customers in the bar i was talking to myself lol

allow us a slightly later check out with seemed extreme as one adult showering and dressing three kids plus myself by 11 is tough, and a bit of empathy would of been nice

wifi was not great in the room

breakfast is a little basic but the evening meals and room service are excellent

niggle was the wifi wasn’t good in the room , it was fine in reception though according to the kids

it was probably out of season for the hotel so it was very quiet there which meant the bar and restaurant were practically deserted, but

wifi very slow

well located , but a bit far from the center with kids

normally kids are free in other places

parking for golf

normally kids are free in other places

the bar area is nice and open but cosy

unfortunately the sports bar was undergoing renovations during my visit, but good to see there is constant improvement going

at rue and kirk welcomed us and seated is at our table in the bar, decided to stay here based on friendliness of staff, was welcomed by kirk again at check in

noisy at 2am with customers leaving main street, also i should imagine the rooms nearer the main bar could hear the music from the stage and rue bar a lot

it has a fantastic bar and restaurant serving excellent food

had a lovely experience the girl at reception was lovely and couldn t do enough for me great parking

can hear kids running around the corridor and people passing by

a good evening meal but was surrounded by uncontrollable kids running about whose parents didn t seem bothered

only downfall wifi could not connect not

hotel staff went out of their way to accommodate my request for early check in, as i was attending a wedding nearby, to the extent of even ringing me that morning

a spa / swimming pool would be an advantage

the food was absolutely beautiful & the breakfast was the best we have ever had

the room was amazing and spacious with an amazing bathroom with an amzong spa bath

more disabled parking spaces near the entrance might be a good idea

would have liked a swimming pool.

setting was beautiful, a great selection of breakfast dishes for adults and children in the

amazing location and fantastic building. the spa was great too.

kids allowed to run through the hotel screaming

we were advised to book in advance, but didn't get round to it, so just visited the gym and pool

rking lot

rooms spacious. hotel clean. leisure facilities. parking.

there is a small kids pool which is totally safe meaning i can get a swim in the big pool too

pool area needs a bit of a refresh, paint etc...

excellent spacious parking for a van.

a little cooler than some other hotels but the kids had a ball and didn't want to leave

d floor)

wifi never worked in room

wifi was not working and was just shrugged off by the staff

wifi was a bit erratic but survivable

they were understaffed for the bar food understaffed and under trained ...food was lovely though

the bar area had music every night it was a nice friendly atmosphere really enjoyed our stay

hotel was beautiful inside, food was fab, bar was lovely, pool and jym both lovely and staff were very

good location. good rooms. good pools and gym

excellent country hotel, fantastic location and good pool, gym and bar

all the spa services were booked out for the month and it would of been nice to be notified in advance to

early check in available very friendly staff fantastic breakfast

very helpful staff, secured us an early check in as we were attending a wedding nearby

reception early check in airy well presented room in a quiet location just a few minutes to town large

location was good with golf facilities which we used a few times.

facilities are also good a swimming pool, hot tub and a steam room are those we used, there is a gym too

it was only 2 nights, even our kids were sad. will be back.

food from the bar which was lovely except for the fries which were cold and on the soggy side

breakfast had everything we needed

we didn't go to the leisure facility but, from the outside, the pool looked great

the hotel has a restaurant and bar so we were able to have dinner and breakfast from there

the public bar 'next door' was excellent

front bar was a bit cold.

the bar was lovely with big hot stove

the on site bar was great

i would've liked breakfast with a view. don't like wallpaper on the main wall at reception area.

the gym is brilliant and the spa and indoor pool are so relaxing

changed so much now , it has been transformed into a very chic spa hotel but with the same fabulous views of the amazing marble hill beach that has to be one of

the gym is too small

totally safe and felt comfortable to let kids explore around hotel & grounds

breakfast was very nice. stalff very friendly

bar staff were great fun & friendly also were the restaurant & admin staff

but as there are no shops within walking distance maybe a vending machine in the public bar with sweets /

was a pleasure sitting looking out at the view while my breakfast was cooked to order

the spa was fully booked during our stay so it is advisable to book in advance to avoid disappointment

great breakfast and excellent staff

easy parking at front of hotel or at side carpark

hotel off road parking

and the older gentleman who helped me park; great room, spacious and clean; excellent breakfast; parking right outside

the food was excellent and plentiful, we enjoyed our chats in the bar and needless to say we will be back