although there wasn't a hot tub, the pool was nice and warm.

i love the convenience of the shuttles provided and the location was perfect with restaurants and stores nearby

there was a good variety of continental breakfast items

for those that can eat breakfast , they have a average amount of options

the shuttle had to many stops on way back and it was uncomfortable.

pool and hot tub were a huge bonus for kids and the hotel was not hugely busy or crowded in that space

comfortable room with kitchenette

we had planned to be down there for hours with the kids and it turned into about 15 minutes in the pool

exercise room for adults when kids went to bed was amazing

i tried to enjoy the hot tub, but kept ferrying cold splashes from a bunch of rowdy kids in the pool

only thing was we came at 9:30 for breakfast and things were drying out and oatmeal was aweful

private shuttle bus was great to mayo

very clean. nice breakfast. friendly, competent staff. microwave and fridge in the room.

pool, laundry, everything was clean, and friendly staff

the shuttle to mayo's was great

pools could be warmer. fountain was a little strong for my little ones.

we loved the size of the room and loved the pool for the kids. staff was also friendly

kids liked the pool, breakfast was good. it was nice to have our own little kitchen in our room.

kids liked the pool, breakfast was good. it was nice to have our own little kitchen in our room.

continental breakfast always good foods

the breakfast was a

laundry facilities were pretty dweet

no full breakfast, just muffins and coffee,

last time i stayed at this hotel was for a funeral and they waved the pet

grab'n'go breakfast is supposed to have fresh fruit, but they never had any

the shuttle to the mayo clinic ran right on time

really loved the fact that they had a free shuttle service to the hospital

only sugared cereal for kids

location, the price, it had a shuttle to where we were going and it was a very nice hotel.

kids were

staff were very friendly and helpful. room was comfortable and breakfast was good.

great location for us and shuttle to mayo very convenient

great,friendly staff. nice pool,hot tub,exercise room. wonderful breakfast.

breakfast was pretty basic, but still good

snap shuttle 3 was very reliable despite the blizzard

pool and hot tub area was very nice

like shuttle driver tick, hes very dependable

maybe some gluten free breakfast items

was there 6 days and had to request room service

we really the shuttle service

great breakfast and appreciated the early check-in so we could change for a wedding.

the shuttle comes right to hotel from mayo and is very puntual

great staff, clean, hot breakfast, laundry, shuttle to mayo

would have liked the shuttle to mayo to start earlier.

access to rec trails around carter lake, proximity to mayo facilities, great breakfast offerings, & comfortable room

pool was closed, and i ask for our rooms to be close and they ended up being on two completely

the availability of the shuttle to and from the mayo hospital.

this hotel is perfectly located nearby, and has a shuttle that connects nicely to all parts of mayo

water in the pool was too cold

the breakfast was good and staff were great

one of the beds in the room was also broken and had a metal bar sticking out from the side that we kept hitting our leg on

the hotel has a small water park in the center of it

liked the location of this hotel, the pool area, the fitness room, and the size of our room

chose the hotel for location and pool. kids needed the pool area and loved it.

the pool was great for us and the kids to play and have fun

pool and hot tub were nice

breakfast, parking

the kids were sad the kiddie pool was not open.

had 2 kids that got sick and i told front desk right away they said they made a note to clean our room

shuttle to mayo clinic was very convenient, coffee available throughout the day, suites with kitchenette highly recommended

also, the in room laundry was amazing

rooms, pool, etc

i could have been there in warmer weather to enjoy the pool area. it looked fabulous!

washer & dryer worked great tv and remote functioned well, great quality picture & sound all kitchen appliances worked (of those we used) shower / bath water temperature was comfortable &

there was no indoor pool although we were told there was.

pool area, clean room

through no fault of your own...due to covid the pool was closed and restaurant.

i never use hotel wifi not a good idea for safety

no cont breakfast, and very tiny pool , fee for parking

had an unexpected procedure added on to my clinic visit and the hotel was so nice in letting my kids stay until i was done; they were a life saver

pool was out of order/fire place out doors was broken/had to pay an additional fee for parking

spacious room and very clean and comfortable. nice breakfast. close to hospital

very pleasantly surprised. breakfast was great too.

the shuttle to and from the airport and to mayo was an appreciated bonus

even so, it was a great place, esp if you want to be close to hospital and want a full kitchen

it has a convenient shuttle to the clinic and the facility is quiet and clean

just wish there was more options for hot breakfast

breakfast in the second floor was odd, but not bad

continental breakfast simple but adequate

exceptional, rooms very clean, liked the continental breakfast

serve a nice breakfast and snacks in the evening

breakfast was okay. breakfast did not offer a lot of variety.

breakfast was also good and my kids enjoyed the swimming pool

friendly staff and kitchenette is handy although i didn’t need to use it

we appreciated the shuttle service and being able to leave our car until back from mayo appointment

the elevator is cramped and slow. the pool is quite small. parking is tight (but free!)

bathroom and kitchenette floors were sticky

clean facility. pool very clean. staff friendly. overall excellent experience!

really good breakfast meal

clean pool area

regular shuttle service to clinic area

they also had a laundry room and underground parking garage which was great in this cold weather

great gym. all very clean and new facilities

shuttle convenient and reliable

gym and pool could be nicer

area, bar area, workout facilities, pool area, outdoor gathering area, the room, shower, restaurant food,

hotel provided breakfast and a happy hour with a generous amount of food

warm breakfast with good service

full kitchen

elevator should label what’s on lobby level ie pool , level 1 ie parking and -1 level

exceptional! great breakfast.

they have a shuttle to get to mayo clinic and surrounding if staying for that

shuttle to mayo wonderful

loved the kitchen room was spacious shower was big

the pool was also wonderful

breakfast was basic and pre packaged considering covid-19 recommendations. everything was great.

very clean, comfortable beds and having a kitchenette was nice to have also

spacious rooms with enough kitchen to accommodate a family with small children

we were also able to get a late check out so we could come back between her appointments and she could rest

breakfast options, love the layout of home2 rooms, great gym and laundry facilities

good breakfast and nice kitchen facilities

modern hotel with free breakfast and a coffee shop on the premises

in the lounge, drinking water in bottles as needed, peaceful and quiet, great wifi, well-equipped kitchen incl

did not know it was a kitchenette

shuttle drivers are excellent

decent breakfast

it was convenient to mayo clinic. also the happy hour and breakfast.

didn't need all of the kitchen stuff, and would have preferred a less expensive room of a bit smaller size

very close to mayo and the subway access was great, breakfast was very good.

great staff, great breakfast

location and the clinic shuttle service was wonderful!! very accomodating and food was great!

great pool facilities

the breakfast bar is so limited during covid

the shuttle service was a great experience. attached restaurant was a bonus.

the shuttle!

suites with kitchens are very convenient for those that have to prepare meals with dietary restrictions

very convenient, good breakfast

are spacious, hotel is very convenient to mayo clinic ( on subway) the pool is warm, the breakfast is great

excellent breakfast -- was much more than a continental breakfast

i specifically called and asked if pool would be open because i had to go to mayo clinic and my kids were coming with and i waa told it would be but it was not

swimmingpool disgusting and they have now reduced the size of the gym

hot water for shower, internet wifi in the room was poor, out dated and bad lighting in bathroom, outdated inter design,

wifi was horrible, i m sure because of all the people using it, and because of that i wasn t

room service excellent

i wanted room service for dinner

we stayed in a suite with a kitchen and it was roomy

walked to downtown mayo clinics but free shuttle to all mayo sites

shuttle service for mayo hospital system only ran once an hour and ended before 5pm

the gym and hot tub were great

picked this location because they said they had a bar / restaurant when we checked in a noticed the bar area was dark and they said they didn't have

i didn't use the pool, but looking down from my window it looked more like a motel 6 pool!

the blue color of the pool was fun, kids had a great time swimming.

the pool was closed for maintenance which was a bummer for my daughter

the pool was too cold and the hot tub broken.

sauna and hot tub were closed and someone had made a disastrous poo in the mens bathroom in the pool area

would have been nice to know that the property was undergoing renovation that closed their bar and lounge and the breakfast area

was not a hotel restaurant in the traditional sense but they did serve breakfast, had a snack bar and provided supper-time room

they gave us room service and the next morning they made us omelettes to

we got off the elevators around 5pm to go to our room, there was an old room service tray and food sitting outside the elevators

no room service breakfast and food till 5pm

room, convenient room service, easy parking and walking to mayo either via skywalk or outside

gorgeous pool area - beautiful, clean, immaculate and restorative, with outstanding amenities such as steam

the pool area! enjoyed the hot tub and sauna. disappointed that the steam room was closed.

pool and food

we loved the room service and they took us and pick us up from the mayo

we were unable to arrange wake up calls or shuttle service thru the phone system & front desk wasn’t successful either

shuttle service is always awesome. the driver is efficient and does a great job.

everything except the gym.

i ordered a hotel shuttle with the receptionist, it never came, had to order uber and we were almost late

shuttle to mayo was available

were broken the maintenance man came to look at it while my husband and i were playing on the kids water slide with no water on (we didnt know there was a button to press to turn it on) so the

the kids loved the pool!

even though the breakfast could not be out due to covid, a breakfast was provided

kiddie pool needs an update, but the kids still enjoyed it

breakfast was delicious and plentiful

room, kitchen,shower

the rooms always clean and dusted, laundry facilities are always clean and working properly and a kitchen with all necessities in suites

super clean and spacious room with nice kitchenette. shops and restaurants near.

nice spacious room with kitchen. comfortable bed. clean room. great parking area under hotel.

i love the kitchen

friendly staff, soup offered in the evening and great breakfast

the beds were great and the shuttle driver were awesome.

the pool being open all the time

very clean easy to get too friendly staff great breakfast pool and fitness center.

continental breakfast was great and the shuttle back and forth to mayo every 30 minutes was very convenient

it was a great location breakfast was pretty good! staff was super nice! will be back for sure!

staff was very friendly. hotel was very clean. beds were so comfortable. pool was clean.

early check in was great.

hot tub and pool closed due to covid

to her insulin and the desk people let me have apple and orange juice eventhough it wasn't breakfast time

basic beverages available all day, and great breakfast in the morning

parking, simple but hot breakfast, cheap laundry for guests and very friendly personnel

i was so happy your facility has laundry room.

location. laundry facility friendliness is staff

there was anything i didn't like i would call the breakfast mediocre

it had a kitchen, refrigerator, microwave, bathroom and then an individual bedroom

quiet, comfortable room with kitchen

able to help us with early check in due to family event.

and helpful staff, very spacious rooms with actual kitchens, on site laundry, breakfast is included, hand sanitizer available in lobby, close proximity to downtown

and clean rooms, enjoyed the separate living room kitchen from the bedroom, and the comfy chair and couch in living room

unfortunately, you could not serve breakfast

it was clean and quiet. the breakfast was good.

good price, great breakfast. friendly staff

the laundry was down due to broken water pipes

a man that was there to give me change for the laundry was

people were allowed to smoke right outside the front door. no breakfast

they don't have morning oj on there morning breakfast

breakfast was grab and go. was expecting better

the free breakfast was a little skimpy. i would have liked yogurt and toast and a toaster.

nice clean spacious room and kitchen area. shuttle bus and continental breakfast was a plus.

laundry room

free shuttle service to mayo clinic, the courteous, friendly, accommodating staff, the pool &

laundry room out of service so we had to go to a laundromat in town

shuttle bus was really bumpy, parking spaces are small, breakfast was typical low grade fare for

nice comfortable room, large breakfast area and pool.

friendly staff.clean lobby.great breakfast service and staff.

no shuttle to the airport

of guest laundry facilities

nice breakfast, hottub

breakfast and gym

allowed early check in due to travel changes. clean. friendly staff.

shuttle service to mayo clinic. close to restaurants.

helpful in the shuttle service to mayo and could leave our car there til come home

well maintained pool and exercise room complete with weights

breakfast area was great and had many options for my children

breakfast

clean, friendly staff, nice breakfast. it ws a nice stay

limited breakfast options

shuttle to airport offered at 4:00am for my 5:40am flight

nice in appearance, comfort. good breakfast.