pool area was cold

clean room, comfortable bed, friendly staff, nice hot tub, plentiful hot breakfast

parking was difficult and not enough handicapped spaces.

the parking lot was an absolute nightmare!! completely ice covered!

nice pool and hot tub. decent breakfast!

continental breakfast

free laundry definitely breakfast and over all look of the room the conditions are one of the best i've

was good , on site laundry was convenient, friendly, helpful staff the bed and room in general was pretty comfortable

only had waffles as the hot choice of breakfast.

nice size pool

enjoyed the living and kitchen area

met our needs as to outside entrance, hot water with great pressure, mini kitchen with a sink

more accommodations for the kitchen would be nice, given that the breakfasts have been suspended

needed towels or paper towels in the kitchen.

ended up being upgraded to a fantastic space with kitchen and extra bedroom due to a mixup in names

breakfast area was the only thing that could be a little bigger. maybe more breaks fast items

trays for breakfast

room, service, breakfast, everything was wonderful!

it ended a little early but it got us up & moving & back to the pool until check-out

they don’t skimp on the small things other hotels do… the little things like the extra laundry bags in each room, the coffee cups as well as individual coffee makers in each room

spa and location. staff was easy to work with. very comfortable beds.

no early check in

breakfast area was neat and tidy which i enjoy a clean area to eat

may have been because our room was next to laundry and the dryers heated our room up

no pool for the kids

our room was directly over the pool and we never heard anyone

new looking rooms, nice lobby, coffee bar and good breakfast.

sounded like a bunch of kids

the breakfast was alright. not terrible just nit my favorite.

the rooms are spacious, clean and comfortable. breakfast was delicious with lots of options.

very nice pool and hot tub area

breakfast was good

clean, friendly staff, temperature of pool and hot tub were perfect, and breakfast was delicious

the breakfast choices exceeded our expectations

kitchen and cleaning staff were hard working and friendly

the staff is always great, beds are comfy, and the pool temp is perfect!

pool water made me feel like i was in the ocean, very salty.

breakfast start so late

the breakfast was a great addition! the pool and hot tub were indoors and wonderful to enjoy!

comfortable beds nice pool area happy hour breakfast

pool and fitness room we're about what you'd expect, but decent

beds, great shower, plenty of towels, nice breakfast room, usual fitness room, nice pool room

room was very comfortable, the pool area was great, the staff was very nice and helpful we enjoyed our time there ( 2 days

very clean. nice big room. great breakfast. good price

it was a very clean facility with a nice pool and hot tub and a great breakfast

asked a couple of times to get the water jig replaced in the gym and it never happened

wonderful shower and comfortable beds and bedding great breakfast nice pool friendly

breakfast was good!

nice pool and workout room

the pool was really small.

breakfast was underwhelming & decor is dated but rooms were clean & staff was amazing.

very clean comfortable hotel breakfast was limited but plenty to choose from. great location.

home and especially all of the staff are really awsome service i'll never forget this place omg breakfast also, they prepare like their own family for the guest thank u for ur great service super

they have a very nice breakfast area (included) with good options to chose from to start your day

the continental break was surprisingly good. they had jimmy dean breakfast sandwiches.

a laundry is available

lakes of the staff was able to accommodate us with early check in i was a little upset that i booked through a third-party website and asked for early

no laundry shoot

staff sitting in laundry room with a ghetto blaster

laundry detergent machine was broken, but front desk attendant let me use the laundry detergent at

there was a fitness center, which was more like a tightly compacted room, and pool/hot tub area

of both worlds city and country loved beds and facilities hot tub pool and fires with view

we loved being able to go for a bike ride, letting the kids play on the sport court area

hotel is close to canal park but they have a shuttle service to take you down there if you don’t want to walk

eddie at bar was great

pool awesome

pool and hot tub

there was a decent selection - eggs, meat, potatoes - and the kids appreciated the waffle makers and toppings

breakfast was very good with lots of options. area was clean and staff friendly

room was by far one of the biggest rooms we have had while staying in a hotel with 4 kids

nice beds, nice breakfast, perfect pool and thanks so much for the bus to canal park

we didn't get a chance to try the breakfast or the pool, but i think this might be our new place to stay

great for kids but when older and fighting to keep the weight off as not a friend

the breakfast was excellent

this hotel has friendly staff, great breakfast, perfect location in canal park.

nice view of harbor from room, guest laundry facilities

otherwise the breakfast was

size of pool and no whirlpool or sauna.

pull out couch was not the most comfortable. smaller kids would do fine.

fitness center closed

easy parking and access, whirlpool was available. nice to have coffee and frig in the room.

wider parking spaces

i wish it would have gone until 10/10:30 so my kids didn’t have to get woken up early

pet friendly which is a huge plus for young couples without kids

the pool , the kindness of staff. the cookies at 8pm kids loved that. clean and large room.

everytime a toilet flushed we'd hear it, the kids screaming down in another room and some dog

the kids wanted to look around and check out the restaurant and they let them walk around

nice downtown location, comfortable, quiet rooms, excellent large pool and hot tub

not real convenient when taking kids swimming

the parking ramp literally had holes through the concrete

the breakfast was delicious. the pool and hot tub were clean and we had plenty of room.

breakfast was fine but i did not like powered eggs

breakfast was very good

kitchen

above average fitness center, open to guests 24 hours a day

love the pet facilities and breakfast is great

my kids were happy

a lot of noise at night. lots of kids in the hotel and babies that were screaming.

very well equipped 24h gym and nice pool opened at

the pool was very small but my kids still had a great time and that's all that mattered to us

the pool was small, so the kids weren't really happy.

newer, very clean, nice size room and bath. breakfast was included and was better than most.

nice location, comfortable, quiet at night when i know there was a lot of kids there.

allowed me to use the pool before 8am and i appreciated it a great deal

wonderful breakfast buffet

it was like sleeping on a piece of wood hardest bed ever the people above us either had kids or dogs cause non stop jumping on and off the bed very thin floors could hear walking running

staff is amazing! and breakfast was more then we expected. pool was great for kids.

it would be perfect for a family with little kids

breakfast was good. the kids enjoyed the pool.

clean room, and the kids enjoy the pool.

loved the fireplace indoor and out. loved all the breakfast/snacks available all day.

breakfast was good

location right across the lift bridge from canal park

spa tub great to enjoy

the view from the room was beautiful. i love the spa tubs in the room.

clean facility kitchen option free breakfast

fitness room was well stocked

the area was secluded and quiet. the breakfast area was kept very clean and stocked.

breakfast was good

price. $322 for 2 queen beds plus kitchen. 3 guests.

the fact that you have parking garage for our motorcycles and the location was nice

clean, comfortable, great amenities. pool was awesome. staff were friendly and helpful

parking. even know the parking was free it was in a ramp

but no kids after

great location. excellent restaurant. free parking. helpful, friendly staff.

also hats of to the elderly lady at the breakfast area

but kids did love the pool overall

lots of kids running in the hallways but it could be worse

kids loved the pool, but there was so much chlorine, it started to irritate our eyes just being in

everything. amazing. thank you (good food, beds, rooms, pool, hit tub, views...all wonderful)!!

shuttle doesn't start early enough, flights are already gone

real nice stay, shuttle in the morning to the airport

nicely decorated rooms, pool was great-especially for families because of water slide, location suited needs

coin op laundry room

pool was great and had a slide

pool, hot tub, kitchenette, breakfast and staff.

love the brewery and bar downstairs

also, the pool is awesome- hot tub, kiddie and regular pool, plus sauna

breakfast was delicious

kids dominated the pool and hot tub even after the curfew for kids, at 10 pm, passed

very quiet in the rooms, comfortable beds and scenic breakfast room overlooking the lake.

comfortable beds clean rooms and friendly staff nice pool and hot tub will stay there again

heated pool was amazing

breakfast was okay, should be more options.

good breakfast. very friendly staff. it was so cool to watch the ships from our patio.

breakfast was handled perfectly, u filled out your breakfast options and then they would call your

super close to canal park and the lake walk, late pool hours

breakfast was amazing

didn't use gym or pool but looked nice

we also liked the breakfast- much better than most hotels

room was nice and big, breakfast was great!

less kids slamming doors and running in the hallway

big room, breakfast, pool, and distance from shops and restaurants.

and parking are perfect

place we have stayed there multiple time and always a great experience the kids my wife and i love walking out by the lake every morning looking for lake glass

daughter loved the pool but it could have had a hot tub

pet fee is very high. beware !

was nothing i didn’t like other than the fact that the gym and the pool were shut down because of the quarantine

was friendly and helpful gathering areas were comfortable granddaughter loved the pool area

you can even shoot some pool or work out in their gym which i haven’t had to pleasure to try yet(not enough time)

staff to the restaurant and the bar, the rooms were excellent and i was most impressed with the pool and the jacuzzi

there is plenty of room for one and the pool

refrigerator or microwave, have to walk thru the lobby (bar & restaurant) to get to the pool, parking is free but inconvenient in a garage behind the hotel (long walk to the lobby

pool and hot tub were closed for renovation

the breakfast was reasonable and well priced. i also liked that the pool was saltwater.

our room included a kitchen, private balcony, shower with jets, and spa tub

so the main condo had the living room, kitchen, patio, a king bedroom and a bathroom

spa could of been a little hotter.

accommodations, spa tub and shower were amazing

our room included a kitchen, private balcony, shower with jets, and spa tub

breakfast was great

laundry facilities on site was nice after 4 days on road with family

the rooms were nice the beds were very comfy and breakfast was delicious

easy access to parking and all attractions from canal park to shopping up at the mall

parking was tight, and the breakfast did not have many good gluten free options